Was ist Mews Commander?

Die innovative Cloud-basierte Immobilien-Management-Lösung für Hotels und Hostels. Automatisiere manuelle Aufgaben, Zahlungen, Buchungsmanagement, Upselling, Online-Check-In, Haushaltsführung und Buchhaltung, so dass du dich auf die Erschaffung von großen Erfahrungen für deine Gäste konzentrieren kannst. Das moderne, intuitive Design ermöglicht es neuen Benutzern, schnell ihren Weg zu dir zu finden, während du Zugang zu allen Tools und Berichten, die du von deinem PMS benötigst, erhältst.

Wer verwendet Mews Commander?

Die Flexibilität der Plattform ermöglicht Mews, Einrichtungen aller Größen, von Boutique-Hotels, Apartments und Pensionen bis hin zu globalen Hotelgruppen und Herberge-Ketten zu unterstützen.

Wo kann Mews Commander bereitgestellt werden?

Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Mews
  • 2012 gegründet
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Niederlande

Sprachen

Nicht vom Anbieter bereitgestellt

Über den Anbieter

  • Mews
  • 2012 gegründet
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Niederlande

Sprachen

Nicht vom Anbieter bereitgestellt

Mews Commander – Videos und Bilder

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Kosten ähnlicher Produkte wie Mews Commander vergleichen

Mews Commander

Nicht verfügbar
Kostenlose Version
Gratis Testen
10,00 $/Monat
Kostenlose Version
Gratis Testen
21,00 $/Monat
Kostenlose Version
Gratis Testen
3,00 $/Monat
Kostenlose Version
Gratis Testen

Mews Commander Funktionen

  • CRM
  • Front Desk Management
  • GDS-/OTA-Integration
  • Gasterlebnis-Management
  • Haushaltungsmanagement
  • Instandhaltungsmanagement
  • Online-Buchung
  • Raten-Management
  • Reservierung-Management

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Bewertungen über Mews Commander

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,8
Kundenservice
4,6
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
82%
4
9%
3
6%
2
3%
Verifizierter Rezensent
Socio Director in Spanien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best PMS and excellent support team

5,0 vor 4 Jahren

Vorteile:

Great cloud based PMS that allow me to connect at any time and from anywhere, even smartphone. Nice and clear user interface. It is very intuitive and very easy to get used to the system. The payment gateway is perfect and the team do not waste time anymore entering charges in the CC device. Also errors has decreased. 100% recommended!

Nachteile:

You need to get used working differently because it is not like other classic PMS's but once you get used to it is much easier and probably will never move back to classic PMS with old fashion look. It is not the cheapest PMS but it is not the most expensive either but it is worth to pay. The card gateway has a commission slightly higher than probably commission straight from the bank but again it makes work much easier so worth again to pay for it.

Ria
Sales manager in Griechenland
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall Easy front desk usage

4,0 vor 2 Monaten

Vorteile:

It was a very easy program to allocate guests, change allocation, see the full reservation board and change rates.

Nachteile:

Unfortunately it did not comply with the new invoucing regulations for greece so we had to switch.

Stefan
CEO in Österreich
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It started out great 5 years ago...

2,0 vor 3 Monaten

Vorteile:

Marketplace API connections is amazing albeit because there is tons of options you have to do your own research what is actually working well... Much of the interface is great and room setup is super flexible. We LOVED Mews so much at the beginning - a responsive support chat, behind that we had access to some DEVs - we barely used it but felt like they had an open ear albeit they where always paramount about some things they did not want to change for us (gender in reservations which is helpful in Hostels with mixed dorms etc.).

Nachteile:

Since shortly before COVID or during COVID they decided to replace human support chat with a chat robot with no human behind and the last option of contacting them to be support emails which they barely answer in under 1 week (!). They have a phone number for time critical requests but many requests are NOT time critical and we would still love an answer - additionally you have to fight a chat bot when you call the phone number. This change feels like it completely disconnects us from their team but also sometimes means that we don'T use Mews to it's full potential since we wont get answers. The knowledge base is OK but sometimes outdated, sometimes just cumbersome to use and it is nowadays the only way to get answers. It's a pretty bad situation. I understand that they had to cutdown during COVID but at the same time they managed to aquire other PMS and expand their user base so it seems focus is less on existing user base but aggressive expansion. Meanwhile their existing users are opening up to the possibility of another PMS change that they never wanted to make...

Helena
General Manager in Tschechien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfection at its bets

5,0 vor 6 Jahren

Kommentare: We started using the system 3 years ago and I could not be happier. It gives me a lot more freedom to run my hotel from where ever I am. All reports that I need are at my finger tips and accessible with my mobile should I need to do so. Its easy to use, has number of great functions and everything is just logical. With more and more interfaces being build it gets even better. Their customer service is always there to help and assist and the FAQ are just the best as it is done in the way of short videos and not just texts. Costs of the system are much lower than any other, as you do not pay any large installation costs or fixed monthly fees. You only pay as much as you use the system and how much the system help you - which is a fair way of pricing.

Vorteile:

As a general Manager, I like that its easily accessible and I can use it to its full effect from my phone. Its easy to use so training my staff does not take too long as its very intuitive. With interfaces with my channel, review, rate manager etc it just means that I do not miss out on any reservations, do not sell at wrong rate or get as many reviews as possible.

Nachteile:

I like everything so its impossible for me to answer this.

U
Reception in Japan
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great PMS made of the guys's passion, which is growing everyday basis, with great & humanly support!

5,0 vor 6 Jahren

Kommentare: First of all it's pity that we can't to talk face to face to you interested in Mews;)
If you ask us "experience", the first thing which comes to our mind is "people", we mean the Mews staff. Their passion for this industry, confidence in their product, patience for customers questions are the first experience we had with them.
Yes the system is GREAT, or we should put -EST (if there ever is anything better, we'd love to see).
But what made us finally decide to use Mews is those guys;)

Vorteile:

The most? It's so hard to tell since all the features are so good. You can feel the philosophy, and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and so convenient as we use further. Well, what we like the most about this system is that we can feel the presence of Mews staff behind the system;)

Nachteile:

Well, we thought for a while, but there is nothing we don't like about Mews. The thing is whenever we have some sort of requests or want some features to be changed into certain ways, these guys are very open to customers' opinions. So these things don't come up to our mind as "cons".

Software gefunden in