Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Mews?

Die innovative Cloud-basierte Immobilien-Management-Lösung für Hotels und Hostels. Automatisiere manuelle Aufgaben, Zahlungen, Buchungsmanagement, Upselling, Online-Check-In, Haushaltsführung und Buchhaltung, so dass du dich auf die Erschaffung von großen Erfahrungen für deine Gäste konzentrieren kannst. Das moderne, intuitive Design ermöglicht es neuen Benutzern, schnell ihren Weg zu dir zu finden, während du Zugang zu allen Tools und Berichten, die du von deinem PMS benötigst, erhältst.

Wer verwendet Mews?

Die Flexibilität der Plattform ermöglicht Mews, Einrichtungen aller Größen, von Boutique-Hotels, Apartments und Pensionen bis hin zu globalen Hotelgruppen und Herberge-Ketten zu unterstützen.

Mews Software - 1
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Du bist nicht sicher, ob Mews das Richtige ist? Mit einer beliebten Alternative vergleichen

Mews

Mews

4,7 (38)
100,00 $
Monat
Kostenlose Version
Kostenlose Testversion
42
49
4,8 (38)
4,6 (38)
4,5 (38)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
109,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
84
16
4,8 (63)
4,9 (63)
4,9 (63)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Mews

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,8
Kundenservice
4,5
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
79%
4
13%
3
5%
2
3%
Stephen
Stephen
Sales Director in Kanada
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great PMS for large Hotel/Hostel

5,0 vor 2 Monaten Neu

Kommentare: Great PMS in general, always advise Mews as a top product (though it comes with the price tag). For large hostels, chains or large hotels, I believe this is the most future proof PMS for the time being.

Vorteile:

- Flexibility of product - Large number of integrations - Continuous development to improve the product.

Nachteile:

- Support emails aren't clearly handled, they need a dedicated support portal to follow tickets. Right now following up on old tickets means searching old emails as each response from Mews creates a new email chain without any context.

vicky
accounts manager in UK
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Hotel software

4,0 vor 10 Monaten

Kommentare: very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful

Vorteile:

if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be.

Nachteile:

onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual

Leila
Owner in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love the functionality of Mews

5,0 vor 3 Wochen Neu

Kommentare: As someone who has been in the hotel industry for 20+ years, I have used numerous PMS systems. None have quite matched the efficiency and ease of use of Mews. From day one, it has revolutionized how I handle my property, streamlining tasks and enhancing overall productivity. Here's why I believe it's truly exceptional: Functionality Beyond Compare: One of Mews's standout features is its unparalleled functionality. It seamlessly integrates with thousands of 3rd parties making it a customizable system. The user-friendly interface makes navigating complex tasks a breeze, saving me valuable time and effort. Effortless Payment Setup: One of the most crucial aspects of property management is handling payments efficiently and securely. With Mews, this process has been simplified to perfection. I have done my research, and not many platforms have an automated payment process based on rate plans, saving the team lots of time. Exceptional Support: Over the years, you can tell Mews has spent much time and resources amping up their support team. They recently released a help tool that utilizes AI to answer questions that don't really require a team member, but when you need an actual person, they answer quickly. Mews has genuinely transformed the way I operate. I wholeheartedly recommend them to anyone in the industry.

Vorteile:

I love the following: Integrations, automatic payments based on rate structure, the sleek booking engine, ease of use, and their support system. They are constantly making improvements based on properties feedback.

Nachteile:

I would love it if they had more in-app features like revenue management & a robust guest messaging platform.

Stefan
CEO in Österreich
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It started out great 5 years ago...

2,0 vor 2 Jahren

Vorteile:

Marketplace API connections is amazing albeit because there is tons of options you have to do your own research what is actually working well... Much of the interface is great and room setup is super flexible. We LOVED Mews so much at the beginning - a responsive support chat, behind that we had access to some DEVs - we barely used it but felt like they had an open ear albeit they where always paramount about some things they did not want to change for us (gender in reservations which is helpful in Hostels with mixed dorms etc.).

Nachteile:

Since shortly before COVID or during COVID they decided to replace human support chat with a chat robot with no human behind and the last option of contacting them to be support emails which they barely answer in under 1 week (!). They have a phone number for time critical requests but many requests are NOT time critical and we would still love an answer - additionally you have to fight a chat bot when you call the phone number. This change feels like it completely disconnects us from their team but also sometimes means that we don'T use Mews to it's full potential since we wont get answers. The knowledge base is OK but sometimes outdated, sometimes just cumbersome to use and it is nowadays the only way to get answers. It's a pretty bad situation. I understand that they had to cutdown during COVID but at the same time they managed to aquire other PMS and expand their user base so it seems focus is less on existing user base but aggressive expansion. Meanwhile their existing users are opening up to the possibility of another PMS change that they never wanted to make...

Ria
Sales manager in Griechenland
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall Easy front desk usage

4,0 vor 2 Jahren

Vorteile:

It was a very easy program to allocate guests, change allocation, see the full reservation board and change rates.

Nachteile:

Unfortunately it did not comply with the new invoucing regulations for greece so we had to switch.

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