OneCause

Kommentare: The time saved with the OneCause product is really like having extra employees/volunteers. Can't imagine doing it without them.

Vorteile: The software did everything we needed it to and more - from selling tickets and foursomes to silent auction and day-of fixed price items...simple to implement and a nice customer facing mobile app. But what really makes the product different is the incredible support you get from their team. Regular check-in's and calls - by the time our event rolled around, they knew more about it than I did. Although it was my first year running the multi-day events, I felt extremely comfortable and confident due to the support I received from OneCause.

Nachteile: I have only one complaint, and that is that there's not great-looking templates for the landing pages, and when we built our own, it was kind of a process in that it has to be stored on a website rather than uploading to OneCause. I believe they're working on improving that.

Kommentare: Silent auctions are much easier to run with this program than to run without. Items are easy to put in and bidders can see items and packages in a user friendly way.

Vorteile: This software is helpful for events. Having all of our information about the event, as well as a place to purchase sponsorship, tickets or to bid on items is great. This platform allows everything to be in one place and is appealing and ease to use on the front end for donors and participants.

Nachteile: There are some features lacking that make larger events very time consuming. Table number and bidder number assignments take time as the program always seeks to assign bid numbers alphabetically instead of by table number. There is also some issues with linking images to the main website, it does not allow you to just upload the picture but rather you have to link it from a URL.

Kommentare: The post event reporting has allowed us to gather more relevant information at the touch of a button than ever before. Overall, the software was great but the sales person on the front end and the event manager the night of the event were rather useless. The online chat function makes up for them. I think its one of the best run "support" features I've ever had the pleasure using!

Vorteile: Ease of use was incredible on the back end. The time it saved me versus the last software we had was immeasurable. The reports that are available at the click of a button are in-depth and very easy to sort through.

Nachteile: We had some difficulty the night of the event because we had poor cellular signal in the space but as an attendee, the look is clean and the function is very straightforward.

Kommentare: Zero

Vorteile: The best thing I can say about this software is my login worked and that's about it!

Nachteile: Customer Service was horrible. We got passed around from one person to the next and then was told that the program would have to be 'worked around' costing my volunteers valuable time to get what we were told we would have from the software. Our guests at our fundraisers complained constantly about the software and the onsite representative did NOTHING to step in and assist. When asked for a pro-rated refund mid year because the software was handicapping our events, we were told simply no. Thanks for nothing BIDPAL!

Vorteile: We have used this software for the past 2 years for our major fundraising gala and couldn't be happier. Prior to coming to OneCause we used another competitor and it was a nightmare. Ended up costing us thousands of dollars in error. Thankful OneCause is easy to use!

Nachteile: There is nothing that I like the least about this software.