Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
OneCause
Was ist OneCause?
Die Auktions- und Event-Fundraising-Software OneCause bietet eine intuitive und erschwingliche Lösung. Die Anwendung bietet die Möglichkeit, mehrere virtuelle oder Live-Spendenevents pro Jahr zu verwalten, wodurch Organisationen jeder Größe mehr Spendende für einen guten Zweck gewinnen können.
Die Software umfasst: Auktionsposten- und Paketverfolgung | Kampagnenmanagement | Video-Streaming | Mobile Bidding | Online-Auktionen und -Verkäufe | Ticketing und Sponsoring | Sitzordnung | Berichterstattung und Analyse | Text2Give | Online-, Telefon- und E-Mail-Support.
Wer verwendet OneCause?
Die Fundraising-Software OneCause unterstützt alle Arten von Organisationen und bietet verschiedene Pakete, um die Anforderungen und das Budget von Organisationen jeder Größe zu erfüllen.
Du bist nicht sicher, ob OneCause das Richtige ist?
Mit einer beliebten Alternative vergleichen
OneCause
Weitere gute Alternativen zu OneCause
Bewertungen über OneCause
Unbelievable support - like having three more employees pitching in.
Kommentare: The time saved with the OneCause product is really like having extra employees/volunteers. Can't imagine doing it without them.
Vorteile:
The software did everything we needed it to and more - from selling tickets and foursomes to silent auction and day-of fixed price items...simple to implement and a nice customer facing mobile app. But what really makes the product different is the incredible support you get from their team. Regular check-in's and calls - by the time our event rolled around, they knew more about it than I did. Although it was my first year running the multi-day events, I felt extremely comfortable and confident due to the support I received from OneCause.
Nachteile:
I have only one complaint, and that is that there's not great-looking templates for the landing pages, and when we built our own, it was kind of a process in that it has to be stored on a website rather than uploading to OneCause. I believe they're working on improving that.
In Betracht gezogene Alternativen:
It'll Get the Job Done
Kommentare: I would say that overall the end-user experience has been good with minimal complaints and confusion. The back-end for these systems is very confusing and takes a lot of technology understanding, Googling, calling the help center, and trial and error. There was a lot of frustration in our office as we navigated setting up the system (both years, because we unfortunately had to learn an entirely new system this year from the one we learned last year). I am so glad the events went well and the end-users were pleased with the experience, but the set-up was definitely hard to navigate. I hope the new VEC is more set-up friendly, and will integrate more of the OneCause products into one location.
Vorteile:
The end-user experience was seamless and fairly easy to navigate. Our donors were impressed and excited about the interactivity and the ability to participate in the silent auction and get reminders right on their phones. We hosted an event last year in-person and used the Mobile Bidding Software for our silent auction, and our revenue was significantly increased because of the engagement. We then used the Virtual Event Software for an entirely virtual event this year including a silent and live auction and appeal. The engagement was great, and our live auction went far better than expected.
Nachteile:
The fact that the Mobile Bidding Software (MBS) and the Virtual Event Center (VEC) do not integrate and the VEC was still under construction make it hard to leave a review for what I liked least. But in terms of the MBS; the software is not very intuitive and there are a lot of areas where I didn't like having to duplicate my process (like in the item vs. package). The reports you could run at the end using the MBS were really helpful, but the VEC had hardly any options for reporting and we had to create a lot of our own reports, which was incredibly time consuming. The lack of ticketing functionality in the VEC led us to use the MBS for ticketing only and then we had to comp every single ticket individually because the VEC did not allow us to upload a csv file for all of our comped tickets. There are a lot of pieces that can be improved in the VEC but they are planning to improve them as they continue to build the software. More knowledge about the system in the "help center" and "knowledge bank" would have been really great.
Antwort von OneCause (formerly BidPal)
vor 3 Jahren
Thank you for your review, Elizabeth! We're so glad to hear your event went even better than expected. Happy to be partnered with you!
BIDPAL sold our not for profit a bill of goods and then failed to deliver!
Kommentare: Zero
Vorteile:
The best thing I can say about this software is my login worked and that's about it!
Nachteile:
Customer Service was horrible. We got passed around from one person to the next and then was told that the program would have to be 'worked around' costing my volunteers valuable time to get what we were told we would have from the software. Our guests at our fundraisers complained constantly about the software and the onsite representative did NOTHING to step in and assist. When asked for a pro-rated refund mid year because the software was handicapping our events, we were told simply no. Thanks for nothing BIDPAL!
Antwort von OneCause (formerly BidPal)
vor 7 Jahren
We appreciate your candid feedback. We¿re disappointed that you didn¿t feel our team met your expectations. In further looking into your review, it appears that your initial auction with BidPal was a success. One of the unique aspects of BidPal is that you can use the software for multiple fundraisers throughout the year, however like any software it has it limits. Based on our team¿s feedback it sounds like you wanted to try and use BidPal for an additional fundraising campaign in a manner that it is not intended to be used for. We applaud your creativity and appreciate that this may have been frustrating that the software wasn¿t able to meet your expectations despite our team¿s efforts to provide alternative solutions. We¿ve passed your feedback on to our product development team as they are always working to add new functionality. Although our Director of Client Success and his team were not able to connect with you, they remain ready to assist you at any time.
OneCause brought our fundraising out of the dark ages!
Kommentare: As with so many other non-profits, we were forced to pivot during the pandemic to find other ways to fundraise. We purchased OneCause as a result and as it turns out, was one of the best purchases we've made. There are many facets to OneCause including event management, online auction, donation tracking, credit card processing, etc. The event website build requires some patience, but OneCause provides an outstanding help center including a "University" to help users succeed. Each support request that I've had over the past 4 years has been answered in a timely manner. On top of all that, OneCause provides regular webinars covering a variety of helpful topics. The event management piece is easy to use and track attendees. The online auction provides an outstanding guest experience and has increased our silent auction proceeds from the antiquated paper bid sheets. Overall OneCause is a powerful fundraising tool, and we are happy to have this software in our fundraising toolbelt.
Vorteile:
The best aspect of OneCause is the online auction. As important as the proceeds are from a fundraising event, the guest experience is just as important. Our guests are thrilled with the convenience that an online auction provides. The days of going back and forth to write down a bid are gone! OneCause delivers an outstanding, simple and convenient auction experience.
Nachteile:
What I like the least about OneCause is building an event website. The inability of uploading photos and videos directly into the custom pages is inconvenient. Instead, photos need to be uploaded to Google or Dropbox and then the link is placed behind the scenes with some tweaks. The same process is required for videos.
In Betracht gezogene Alternativen:
Best Bang for Your Buck
Kommentare: I could be a sales rep for One Cause because I love it that much! I have influenced 3 other non-profits within my community to purchase the software. I also helped in getting them going with their setup.
Vorteile:
After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality! The reports are amazing and easy to access. The ease of designing your event page is wonderful. Even the smallest of events appear grand when One Cause is the incorporated. I have recommended the software to 3 local nonprofits and even assisted them in getting started on the setup.
Nachteile:
One small enhancement- I would request that within one event have the capability to divert funds into separate banking accounts. Example- Fixed price items be processed in one account, silent/ live auction proceeds in a different account. I have not used the software for an in person event, so can't speak to it's ticketing abilities.
Antwort von OneCause (formerly BidPal)
vor 3 Jahren
We appreciate this review and your partnership, Laurna! Thank you for spreading the word to help support others' causes, as well!
