OneCause

OneCause

von OneCause (formerly BidPal)

Wer nutzt diese Software?

OneCause mobile fundraising software is designed to support any organization and offers various packages to meet the needs and budget of any sized organization.

Durchschnittliche Bewertung

117 Bewertungen
  • Gesamt 4.7/5
  • Benutzerfreundlichkeit 4.6/5
  • Kundenservice 4.8/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.6/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • OneCause (formerly BidPal)
  • https://www.onecause.com/
  • Gegründet 2007

Über OneCause

OneCause fundraising software (formerly BidPal) offers an intuitive, reliable and affordable solution. Providing the ability to manage multiple fundraising events/campaigns annually allowing any sized organization to connect more donors to your cause.

Features include: event management | auction item & package tracking | BidPal Mobile Bidding | ticket & sponsorships | table management | online auctions & stores | reporting & analytics | Text2Give | online, phone & email support

OneCause Funktionen

  • Abrechnung & Rechnungsstellung
  • Alarmfunktion / Benachrichtigungen
  • Bevollmächtigten-Gebote
  • Brief-Gebote
  • Gebot-Management
  • Inventarverwaltung
  • Live-Auktion
  • Merkliste
  • Mitgliedschaft-Management
  • Online-Gebote
  • Online-Versteigerung
  • Option "Jetzt kaufen"
  • Reverse Auction
  • Stumme Auktion
  • Website-Management
  • Absolventen-Management
  • Auktions-Management
  • CRM
  • Freiwilligen-Management
  • Kampagnenmanagement
  • Mitgliedschaft-Management
  • Mobiles Spenden
  • Pfand-Management
  • Spendenmanagement
  • Spender-Management
  • Spendersuche
  • Subventions-Management
  • Tracking von Beiträgen
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung

Die hilfreichsten Reviews für OneCause

Unbelievable support - like having three more employees pitching in.

Bewertet am 11.9.2018
Penne H.
Development Director
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The time saved with the OneCause product is really like having extra employees/volunteers. Can't imagine doing it without them.

Vorteile: The software did everything we needed it to and more - from selling tickets and foursomes to silent auction and day-of fixed price items...simple to implement and a nice customer facing mobile app. But what really makes the product different is the incredible support you get from their team. Regular check-in's and calls - by the time our event rolled around, they knew more about it than I did. Although it was my first year running the multi-day events, I felt extremely comfortable and confident due to the support I received from OneCause.

Nachteile: I have only one complaint, and that is that there's not great-looking templates for the landing pages, and when we built our own, it was kind of a process in that it has to be stored on a website rather than uploading to OneCause. I believe they're working on improving that.

Useful software, missing some helpful features.

Bewertet am 3.12.2019
Jeremy V.
Development Manager
Psychische Gesundheitsfürsorge, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Silent auctions are much easier to run with this program than to run without. Items are easy to put in and bidders can see items and packages in a user friendly way.

Vorteile: This software is helpful for events. Having all of our information about the event, as well as a place to purchase sponsorship, tickets or to bid on items is great. This platform allows everything to be in one place and is appealing and ease to use on the front end for donors and participants.

Nachteile: There are some features lacking that make larger events very time consuming. Table number and bidder number assignments take time as the program always seeks to assign bid numbers alphabetically instead of by table number. There is also some issues with linking images to the main website, it does not allow you to just upload the picture but rather you have to link it from a URL.

OneCause First Time User

Bewertet am 13.11.2019
Roberta R.
Events Manager
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The post event reporting has allowed us to gather more relevant information at the touch of a button than ever before. Overall, the software was great but the sales person on the front end and the event manager the night of the event were rather useless. The online chat function makes up for them. I think its one of the best run "support" features I've ever had the pleasure using!

Vorteile: Ease of use was incredible on the back end. The time it saved me versus the last software we had was immeasurable. The reports that are available at the click of a button are in-depth and very easy to sort through.

Nachteile: We had some difficulty the night of the event because we had poor cellular signal in the space but as an attendee, the look is clean and the function is very straightforward.

Antwort des Softwareanbieters

von OneCause (formerly BidPal) an 15.11.2019

Roberta,

We're thrilled to hear we could save you time and energy on reporting and that our software and support helped you with a successful event!

We'll pass your words on to our team. We're glad to have you as a member of our community of #FearlessFundraisers.

Kellen

BIDPAL sold our not for profit a bill of goods and then failed to deliver!

Bewertet am 29.8.2017
Jennifer D.
President
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Zero

Vorteile: The best thing I can say about this software is my login worked and that's about it!

Nachteile: Customer Service was horrible. We got passed around from one person to the next and then was told that the program would have to be 'worked around' costing my volunteers valuable time to get what we were told we would have from the software. Our guests at our fundraisers complained constantly about the software and the onsite representative did NOTHING to step in and assist. When asked for a pro-rated refund mid year because the software was handicapping our events, we were told simply no. Thanks for nothing BIDPAL!

Antwort des Softwareanbieters

von BidPal an 5.10.2017

We appreciate your candid feedback. We¿re disappointed that you didn¿t feel our team met your expectations.

In further looking into your review, it appears that your initial auction with BidPal was a success. One of the unique aspects of BidPal is that you can use the software for multiple fundraisers throughout the year, however like any software it has it limits.

Based on our team¿s feedback it sounds like you wanted to try and use BidPal for an additional fundraising campaign in a manner that it is not intended to be used for. We applaud your creativity and appreciate that this may have been frustrating that the software wasn¿t able to meet your expectations despite our team¿s efforts to provide alternative solutions.

We¿ve passed your feedback on to our product development team as they are always working to add new functionality. Although our Director of Client Success and his team were not able to connect with you, they remain ready to assist you at any time.

Events Made Easy

Bewertet am 7.11.2019
Stephanie B.
Development Assistant
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We have used this software for the past 2 years for our major fundraising gala and couldn't be happier. Prior to coming to OneCause we used another competitor and it was a nightmare. Ended up costing us thousands of dollars in error. Thankful OneCause is easy to use!

Nachteile: There is nothing that I like the least about this software.

Antwort des Softwareanbieters

von OneCause (formerly BidPal) an 8.11.2019

Stephanie,
Thank you so much for taking the time to review us! We value our relationship with the #FearlessFundraisers at YWCA and look forward to many more years of partnership with you.

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