ArbiterSports

Emergency contact information was invaluable!

Vorteile:

I was supervising a football game and late in the game a kid was injured (what looked to be a serious injury). We couldn't find his parents in the stands and they were not answering the emergency contact numbers left with the coaches. I pulled out my cell phone and looked up his information on Family ID. We were able to track down a cell phone number from the Family ID site. We gave the number to the trainers who then talked to the parents of the young man. The family then met the trainers and ambulance at the Hospital.

Nachteile:

I really don't have any cons at this time. We were not able to pay insurance directly in the past but now that we can it has reversed the one con that I had.

Milton Community Schools

Kommentare: We used to hold in-person registrations, which not only was inconvenient for families but it also cost us more as we had to pay overtime to our employees. Now families do not have to be in line waiting, they can simply do this from the convenience of their home. We like the attendance feature as well. No more paper attendance! Another feature we love is being able to control who has access to the information/reports.

Vorteile:

How easy is to use it. It also accommodates different needs with a variety of options to be added or removed anytime.

Nachteile:

Not being able to organize reports according to our needs. We handle a very high number of reports and sometimes it is very hard to find them. The search feature is very specific when using the app.

Familyid user

Kommentare: I find that their customer support is extremely helpful and accommodating, however, they can only help so far as what the software program allows them to accomplish.

Vorteile:

This program is easy to use and I understand the appeal for schools to use this program, however, because we process payments and have a need for various financial transactions, this program is not efficient for accounting as it is not an accounting-based program.

Nachteile:

The constant need to find workarounds to make this work for our needs. We process all the finances for various high school sports for the Summer Sports Camps and it doesn't easily work for what we need. While customer support is very good in trying to accommodate us, we find that there are a lot of steps we must take to make it work. We have to factor in scholarships and discounts that the Coach's randomly request as well as processing refunds on occasion where we have to factor in a separate processing fee that we charge. It get's complicated at times with all the variables we have.

Making Life as an AD Easy

Kommentare: The amount of actual papers I need to keep organized has gone down tremendously. My school have close to 500 athletes and each athlete had 7 pieces of paper in their file. Now I have one file on each sport and that is because I choose to have a hard copy of the athlete's physical, birth certificate, proof of insurance and report card.

Vorteile:

The best thing about FamilyID is that parents can read policies and register athletes quickly. Most of my parents work multiple jobs and they can register their child for athletics while sitting in traffic or on their lunch break. Also the amount of files kept on campus has gone for over 400 down to 13. I am able to share information with the school trainer quickly and easily. In the event of an emergency our trainer has excess to FamilyID and will have the valuable information needed to treat our athletes immediately.

Nachteile:

I would like to get notifications when my families complete registrations or when corrections are made. Also when a new physical is uploaded.

Made my life so much easier!

Vorteile:

This has made the organization of sport physicals and concussion testing way more organized! I am able to easily identify kids and parents who need to submit their forms in a real time setting. It is user friendly!

Nachteile:

I wish the email was not the account identifier as people change their emails a lot and it makes for multiple accounts for the same student

I wish I had used FamilyID sooner

Kommentare: Working with FamilyID is a great experience and is allowing my camp business to provide a better product to my customers. Also, FamilyID has allowed me more efficiency with my state medical compliance forms.

Vorteile:

FamilyID is highly customizable to fit the needs of your business especially when considering collecting registrations and pushing out important information to families or clients. In addition, to being user-friendly the tech-support for the software is actually real as I get my questions answered from a knowledgeable professional who cares about my success.

Nachteile:

All the options and capabilities of FamilyID seems a bit overwhelming at first, but in my view this is not a negative as it encouraged me to think about my business registration processing in new ways.

Athletic Department Administrative Assistant

Kommentare: We've been using familyid for 3 years for our sports program. We have (3000) athletes playing (33) varsity sports and (50+) middle school sports that need to be track each year. Familyid allows our parents to register on-line, pay the District's required Participation Fee on-line, and up-load a copy of their physical all in the comfort of their home. I'm easily able to track who is actually cleared to tryout for a sport, and the report writing allows me to send a copy of the medical information to our Certified Athletic Trainers so they are aware of any issues that might come up during the season. I'm also able to send reports to our coaches with all of their athletes' contact and emergency information. At the end of each season, I'm able to send a final report to our Administration that highlights the participation and overall revenue for each sport. If you have a number of people participating in anything at your school and you need to easily track information and collect fees, familyid is the way to go. A number of our booster organizations are now using familyid to collect their booster dues. They love it too! The familyid staff is always attentive, helpful and patient with our parents. I highly recommend familyid for your school district or office.

Vorteile:

The report writing; the connection with paypal; the overall ease of manipulating the data to accommodate anyone and for any report.

Nachteile:

Can't think of anything!

A nice online tool that helps with our registrations whether it is in-house events or online webinar

Kommentare: Helps with our events.

Vorteile:

A simple way without needing to code to create and build a registration page. We use it for registrations for our campus events and online webinars. You can customize the forms you need and it is really easy to use. Form fields are plenty and instantly allow you to begin registrations.

Nachteile:

The product can be niche and very specific. Exporting your registrations can take a bit of time to learn how to do.

Using Family ID in a school setting

Kommentare: Our experience with Family ID is that it has saved time for the office and cut workloads and paper sorting to a bare minimum. Puts more responsibility on the students and parents to be more responsible for their part of the submission of school forms. No more chasing paper, for school nurses and secretaries. Everything organized in one spot with easy to retrieve reports at a push of a button when needed. Keeps direct communication open among all the stakeholders, coaches, secretaries, school nurse, athletic director and trainers.

Vorteile:

Family ID makes organizing records for school offices efficient and easy to provide quick response time for information query. Allows the stakeholders to share and file information quickly in one safe location. Keeps all those signature papers and pages that you had to collect and sort in one organized data base that allows for easy reporting out when needed.

Nachteile:

Not sure how to prove that parents are electronically signing documents. This is a slight concern, but ultimately the parents and student athletes responsibility to remain honest with their submissions

Easy to Use & Great Customer Support

Kommentare: [SENSITIVE CONTENT HIDDEN] were great walking me through everything and making sure I had everything I needed to get going. I have had no issues reaching out when something had come up that I needed support with.

Vorteile:

Easy to use. Customized for my schools needs.

Nachteile:

Just want it to be red not blue - not a big thing, just school spirit!

Family ID Conference/Event Regsitations

Kommentare: The Family ID team has been very helpful in providing us with guidance and assistance as our on-line registration process has evolved over the last few years.

Vorteile:

The platform is very easy to use for both our organization and our users. We use Family ID for conference registration, vendor registration, membership, and professional development course sign up.

Nachteile:

We have no complaints regarding this software. Anytime an issue comes up they are ready and willing to assist in resolving our concerns.

Family ID- Gets better with age

Kommentare: Family ID has been a lifesaver for our athletic department here at Millbury High School. We have been involved with the program for many years now and I am routinely impressed with the updates and new features Rochelle and her team have added. They really listen to feedback in order to ensure their platform is the best online registration site around. I have the utmost confidence this program will assist with your registration and decimation process from the very first day of use. It has grown with us and for that I am grateful.

Room for Improvment

Vorteile:

MySchoolBucks is owned by FamilyID. MySchoolBucks has been used by my district and neighboring school districts for many years. As a parent, it is convenient to access my child's lunch account and add to it, as needed.

Nachteile:

As an educator who buys lunch, it is unfortunate that the software solely permits establishing and accessing student lunch accounts.

Get your summers back!

Kommentare: Customer support is top notch and

Vorteile:

This program can be accessed anywhere! I was able to come into the office 75% less than last summer and have not missed a beat. Gone are the days of collecting paper work by my coaches and myself. Our parents and players don't have to resubmit missing or incorrect paper work.

Nachteile:

It takes little bit of time to transition and train all of our parents and coaches but it is going great so far!

Jr.Tech, Inc. - Educational non-profit is more productive with the Family ID registration tool.

Kommentare: Jr.Tech is a small educational non-profit. We were one of the beta test sites for Family ID. We still use the registration software tool and love the customer service and ease of use. It has streamlined our registration process and provides the report function is fantastic.

Vorteile:

Ease of use. Report tool.

Thank you!

Kommentare: Has simplified the paperwork and encouraged parents to pay on line. Once it is submitted, no looking for cards or medical information.

Vorteile:

Very user friendly site.

FamilyID was a game changer for our athletics registration and screening process.

Vorteile:

There are a lot of great features with the program. Most recently I appreciate the internal fields options that can be transferred from season to season. The staff at Familyid are super friendly and helpful. If I need help figuring something out they are there to help. If I have a suggestion to improve a feature, they listen and take it into consideration.

Nachteile:

The cost of the program although seems high it is still cheaper than photocopying costs.

Easy, smooth, helpful and user friendly

Vorteile:

The coaches have access to contact and health information about their players in case of an emergency. We can contact the whole team with one update or just a part of the team if something needs to be corrected. Like t-shirt size or ASB card updates. How little actual paperwork we need to store and go through has gone from a full drawer to one manila folder. Coaches can see who is eligible to participate at anytime. Reports are easy to send to coaches or office staff for enrolling students in schedulers program. From the parent side it is easy to use also, having registered my student for a sport.

Family ID is Awesome!

Kommentare: Overall, my experience with Family ID has been great. We liked the sports aspect so much, we are looking to expand the use of Family ID school wide.

Vorteile:

The school district I work for just started using Family ID for sports registrations this fall. We completed our first sports season using Family ID and it was amazing. The transition from paper registration to on-line registration went smoother than I expected. The staff at Family ID are pleasant and easy to work with. They are easy to get a hold of and provide training as you need it. As the school nurse, Family ID made approving the student athletes and contacting parents so much easier. I was not tracking down paper forms and chasing parents down to sign them. This has been the best registration in my career as a school nurse.

Nachteile:

There were only a few issues with the program that were easily taken care of. Most of the issues were simple user errors.

It has been great working with FamilyID to simplify our registration priocess

Vorteile:

The ease of the software and the ease of how to cater it to your individual needs. I like the way that you can submit your forms to FamilyID and the software takes what you have and recreates it into an online process

Nachteile:

At times, it maybe easier to have forms on different pages then one long page that you scroll down too. It would keep things more organized for us. Also, when we scanned a physical form into the system, the print it scanned it in at was about 4 or 5 and when you zoomed it, it was distorted

"Great Product"

Kommentare: A+ grade! I am blown away with where we are with this product and where we can go with it in the future. The sky is the limit as to how our athletic program and our school can use this product.

Vorteile:

I love the support staff. I am ancient when it comes to technology....They made this so easy for someone who without them would have pulled the plug on going forward with this product. So glad I did not. The software is flexible to our needs and extremely user friendly.

Nachteile:

I have nothing negative to say about this product.

Very easy to use product. Very flexible features.

Kommentare: Online registrations and fee collections. Very simple and effective.
Very user friendly (for us and for registrants).

Vorteile:

Ease of set-up. Was able to build programs with minimal support. Excellent online tutorials and ongoing support, if needed. Lots of opportunities for learning about new features or webinar tutorials (all free). Promotes using the product to its full capacity. Have now added athletic registrations for each season, by school, and now have added programs for AP test registrations and fee collection.

Nachteile:

Would be great to be able to have a scholarship option within a program, so folks could apply and be approved by admin prior to completing registrations. Currently, scholarship applications require a link to an outside form.

I love the program and what it has done for my school!

Kommentare: This program has helped me run the Athletic Department more effectively!

Vorteile:

The program is easy to use and our parents love the fact that the data is archived. We are a small school and it has helped streamline the registration process. The reports are fantastic and customer service is like speaking with family.

Great product, easy to use and make reports, fantastic customer service!

Vorteile:

This software was instrumental in our online Athletics registration and deployment of student laptops. It does what it's supposed to, it's easy to make custom reports, and they offer fantastic customer service!

So glad we made the move!

Kommentare: We decided to make the switch last year to paperless athletic registration. FamilyID has eliminated a ton of paperwork which has saved us tons of time and money. They have the best customer support and are always easy to work with. FamilyID even helped us expand the use of our program to make it a real value for the money.