Wer nutzt diese Software?
Wineries, Wine Bars, Wine Stores, and Breweries
Durchschnittliche Bewertung19 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.2 / 5
- Kundenservice 4.7 / 5
- Funktionen 4.4 / 5
- Preis-Leistungs-Verhältnis 4.3 / 5
- Startpreis 199,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2013
Xudle is a Winery specific - cloud based, all-in-one software featuring Wine Club Management, Winery POS, eCommerce, Event Reservations, Inventory Management, and more! Committed to providing one view of your club members & customers, whether they are purchasing in the tasting room, at an event, online, or through your wine club. All-Inclusive, Unlimited Users & Free Support - Plans from $199 per month.
Die hilfreichsten Reviews für Xüdle
Bewertet am 13.7.2018
Intuitive, comprehensive system that provides a one-stop solution for winery management
Vorteile: We have been very happy with our Xudle experience. Starting from the beginning, Xudle has a very organized and formal onboarding system that is handled in-house with key staff members who help you set up and customize your system, while guiding you through the training along the way. We moved to Xudle because it is designed to make the user experience intuitive and efficient. Compared with other winery POS systems we've used, this system truly simplifies the process to minimize the clicks/screens and speed up the process. This reduces errors and provides a more streamlined and professional customer experience. In addition, the Wine Club and shipping tools are robust, yet streamlined to provide an efficient process and low risk of errors. Finally, unlike past POS systems that had you email your database from within the system using somewhat wonky formatting and cumbersome processes, Xudle integrates with the experts (we use Mail Chimp) making the email process more efficient, glitch-free, and more professional.
Nachteile: Xudle is organized differently than other POS systems (which of course is why we moved to it). However, this has been challenging at times to find reports or trouble shoot issues on the back end. They have an online help desk which has some information, but it is sometimes hard to find what I'm looking for. However customer service has been very patient and responsive to my many questions and requests . Also, we are one of their first customers in WA, so there have been a couple of features that we have needed that hadn't been built into the system because they weren't necessary in other markets. Again, customer service has been excellent and they have literally built and uploaded the needed changes within days. Very impressive.
Bewertet am 14.7.2018
Overall Xudle is an advanced system that offers better features than other websites & POS systems
-More advanced than Square (previous system)
-Great for managing out wine club
-Love being able to edit our website content quickly and easily
-Customer service is prompt
-Editing website content is very easy
-The system overall is very intuitive both on the back end and POS
-The design team at Xudle is creative, professional and easy to work with
-Customer support is often very prompt
-System works great for managing wine clubs! One of it's best features
-Love that you can track sales of associates
-Wine club sign-up kiosk works great and uploads quickly!
-Wine club check-in's and pickups work great for wine club events
-No automatic six bottle discount in the POS (only bottles or cases)
-Not being able to offer multiple promotions at one time (i.e. free shipping promotion with case discounts- Xudle will override separate promotions and only apply the best one)
-Xudle offers a pre-order option on online products, but charges shipping and tax in advance before order is fulfilled
-Not being able to adjust sales on the back end without having to refund the entire order and start over. (Customers often call and change their orders.)
-The POS system is slow and freezes in peak hours (could be internet speed issue)
-Card swipers must be loaded and pre-loaded multiple times a day
-Would like to be able to see totals of sales from all associates on the POS in a given day. Currently it's only available on the back end.
Bewertet am 18.9.2018
Review for Xudle Software for a fast growing winery with multiple needs.
Kommentare: The support staff is EXCELLENT! They are quick to respond and are always willing to help us either create a new element to our software or make changes & fix issues we may be having.
Vorteile: Once familiar with the software, program, the processes, and steps to take within this software to perform a particular task it has proven to be an excellent product for us to use. We, as a growing, fast paced, ever changing business in the wine industry, Xudle has implemented and created many avenues for us to calculate sales, track inventory, and help manage our very large wine club accurately.
Nachteile: The Point of Sale (the front end) sometimes has too many steps to take to have something entered correctly. This really only applies to, for instance, an exchange or credit.....however, steps and measures have been taken to minimize these steps.
Bewertet am 19.2.2019
Elizabeth (liz) B.
Kommentare: Overall we're very happy with this system, they are responsive and making regulars upgrades and improvements regularly.
Vorteile: Not only is this software specifically designed for use by wineries, it also offers a great wine club solution and the ability to book reservations. When we were looking for a new point of sale solution many needed to have 'add-ins' to solve all of our needs. Xüdle does it all and offers great support when we have questions or need help.
Nachteile: We're still adapting to the system after 10+ years with our old system. We were used to being able to export any type of data we could think of for slicing/dicing in excel. While we can export many reports it isn't quite as flexible as we were used to.
Bewertet am 5.7.2018
Xudle is great!
Vorteile: I use their system for my online store and virtual wine club as we don't have a brick and mortar tasting room. My favorite tool is their wine club management. It's automated, allowing me to run my club alone without hiring an assistant. The team is also great to work with and very speedy in their response to my requests they are also open to customizations which some other suppliers are not. Xudle is a progressive solution that really has solved my challenges.
Nachteile: There are times when the internet speed is less then desirable at our office, which affects the speed on producing a report in a timely manner. This is less of a Xudle issue and more of a connection issue.