Was ist Auvik?
Die cloudbasierte Software von Auvik vereinfacht und automatisiert die Netzwerküberwachung und -verwaltung für IT-Managed-Services-Anbieter. Auvik bietet MSPs bessere Sichtbarkeit, Dokumentation und Überwachung für ihre Kundennetzwerke und automatisiert viele zeitaufwändige Netzwerkaufgaben. Mit Auvik verfügen MSPs über eine effiziente und profitable Methode zur Verwaltung ihrer Kundennetzwerke.
Wer verwendet Auvik?
Managed-Services-Anbieter (MSPs), die Rentabilität ihrer Netzwerkdienste aufbauen oder verbessern möchten.
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Bewertungen über Auvik
Totally love Auvik! It has changed the way we manage networks!
Remote access to routers/switches/devices that do not have their own cloud management. Custom alerting. Integration with our Autotask, our PSA (Ticketing) system. Dynamic network maps. Layer 1 to Layer 3 visibility.
Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.
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Kommentare: We have had a great experience since using Auvik for our clients. It has become a vital tool for our company.
Auvik has allowed us to monitor all of our clients networks from one console. The alerting is accurate and it gives our engineers another tool to use when trouble shooting issues.
Auvik takes some time to configure so you are getting the correct alerts. We have spent hours cleaning up false positives and correcting settings so we don't get those alerts anymore.
Auvik is Ok, but probably wasn't for us.
Kommentare: We have a distributed network and found that while it give me a lot of info, it's also a LOT of info and requires a lot of tuning to make it manageable. The costs associated with Auvik and how they price things is more than we prefer. We probably aren't the target market though and I'm sure Auvik will work out better for others.
There is a LOT of data that it captures and displays. You can see much in the dashboard and the various sub sections have a lot of detail on the individual devices.
The interface is VERY busy. To the point that there is almost too much data. It takes some work to get things in a place you want them to be and Auvik can be expensive. The interface isn't very intuitive, but it does perform well.
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Kommentare: Real time alerting has been something that we have done without in the past due to cost. Auvik was the perfect mid-tier priced solution to get us in the door and still allow us the opportunity to grow into a global product that we could use at all of our locations.
Allows a quick glance at the network with an easy method to search for devices in a complex network. Setup and onboarding was very streamlined and thorough. So far support has been very knowledgeable and helpful.
I would to be able to export the documentation to Visio and I need to spend more time fine tuning the alerts. Starting to overlook the alerts because we get so many. I would also like to have built in Text Messaging Alerting for escalated issues.
This is honestly one of my favorite products to use. It's the most fun I have using IT software.
Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable. It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.
Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.