Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
easyTithe
Was ist easyTithe?
easyTithe bietet sowohl Online-Spendenlösungen als auch Kirchensoftware, die einen bedeutenden Unterschied dabei machen kann, wie deine Kirche kommuniziert, zusammenarbeitet und sein bestes gibt, während du gleichzeitig die Gemeinde besser erreichst. easyTithe hilft dabei, die Gebühren zu minimieren, damit du deine Kirchengemeinde ausbauen kannst.
easyTithe stellt dir jetzt MinistryOne als neuestes Add-on zur Verfügung, das dich mit einer vollständig anpassbaren Kirchenanwendung mit leistungsstarken Funktionen ausstattet. Die Zukunft des Kirchenengagements ist da.
Wer verwendet easyTithe?
Mehr als 15.000 Kirchen nutzen easyTithe als Software für Online-Spenden und Kirchenmanagement. easyTithe vereinfacht die Verwaltung und hilft Kirchen durch Online-Spenden und bessere Kommunikation zu wachsen.
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easyTithe
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Bewertungen über easyTithe
Great uses for churches who have a lot of young people
Vorteile:
In this age everyone is mobile and do not write checks a lot. This is the right tool for your younger people who on text constantly. This is easy to set up a profile and add cc and it is very secure.
Nachteile:
I do not see any issues with easy tithe, we had a small issue and the customer support even though the staff is VERY VERY NICE, the hold time takes forever. I think they was addressing the issue, but that is the only con.
easyTithe...brings "easy" to online giving!
Vorteile:
I really like how simple easyTithe is to use. Set up was a snap, and when I had a question, customer service provided the answer I needed in a fast and efficient manner. Our donors also really like using easyTithe for their online giving. From start to finish, they are up and running and very satisfied and confident in the safety and security of their donation.
Nachteile:
We implemented easyTithe approximately 5 years ago, and through the years the only negative I can say is I wish we had implemented sooner. easyTithe has given us a channel of giving that we didn't have before.
Good until the last year
Vorteile:
Ease of use on church app online and text give and at one time the customer service
Nachteile:
Their customer support is really, really, really bad over the past several of months it is the worst I have dealt with you open tickets and it takes over a month with no response and when they do respond they just close the ticket without completing the request. I have had major problem after major problem from deductions from wrong accounts, not depositing correct amounts, depositing donations to accounts that are not ours, not reflecting donors contributions and a list of other issue. I have spoken with customer reps they have passed me up to a manager they said would help to expedite. there was several occasions were I waited on hold for over 3 hours, finally I reached someone. We are currently shopping for over providers
Antwort von Ministry Brands
vor 6 Jahren
Hi, Willis! Thank you so much for sharing this feedback. We're deeply sorry for your experience with easyTithe. You're absolutely right¿support wait times were completely unacceptable this last fall. We did experience some service interruptions that impacted many of our customers, including you. While we're saddened that you were impacted by the issues, those challenges helped us identify shortcomings in our service model we have since corrected. Some of these improvements included staffing plans to ensure there are more resources to support you during the busiest times of the year. We'd be grateful to hear more about your experience and will reach out directly!
In Betracht gezogene Alternativen:
What a huge blessing this is!
Kommentare: The new generation wants to be able to give on line so that is now available to them at an affordable price for the church. The software is so user friendly and I like the ability to do my reports when needed. The apps are nice and the text giving is easy. The customer support has been absolutely fabulous to work with and have met all my needs.
Vorteile:
The ease and use of the software is great. Many options, great resources, great bundle for the price. The customer service was so easy and friendly. Our new generation prefers easy and on line which all of the software, apps and website are super easy.
Nachteile:
While I love having the ability to create the forms the way I need them to be, I do not like to create them.
Some good, some bad!
Kommentare: Easy Tithe was so steady for years and then they started going through changes probably the past couple of years and it has been pretty rocky. I thought about leaving a few times. But they assured me that changes were coming that would improve the experience, and it did get a lot better I guess about a year ago or so. I feel that they need to be consistent though and just stay with it. Stop changing things like they are trying to reinvent the wheel. With that being said it is hard to find a better one. We do use another software as well and they are good too but Easy Tithe does allow me as admin. to get in there and really see what is going on when a donor needs help. I do like that a lot, and there support has greatly improved.
Vorteile:
It is easy to use and I get my daily batches emailed to me.
Nachteile:
They keep changing the website. Sometimes I go to print a batch and when I click print then its not there. The thing I really hate is that when I try to print a report from last month by person or do a date search by last name for the previous month, neither one prints up completely. There is usually a missing name or info going from one page to the other. Especially with the last name for the previous month search. I have let them know about this and it doesn't look like they have done anything about it. It's probably been going on for at least a few months but probably longer.
