Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden

Was ist dualmon?

Fernzugriff und Support leicht gemacht. Unbegrenzte On-Demand-Remote-Unterstützung für nur 99 $ pro Jahr und unbeaufsichtigte Remote-Access-Pläne ab nur 99 $ pro Jahr für zehn Computer – das macht Dualmon zu einem äußerst günstigen Anbieter für Fernzugriffslösungen. Keine Installation erforderlich, um Unterstützung zu erhalten. Enthält zehn Plätze für Support-Mitarbeiter und unbegrenzte Sitzungen. Nutzerdefiniertes Cobranding, Sitzungsaufzeichnung, Dateiübertragung, Remote-Drucken, Remote-Diagnose, Nutzungsberichte und mehr. Starte deine kostenlose zweiwöchige Testversion.

Wer verwendet dualmon?

Fernzugriffsservice auf Unternehmensebene für kleine und mittlere Unternehmen. Unbegrenzte On-Demand-Remote-Assist-Sitzungen sind perfekt für Tech-Support-Unternehmen jeder Größe. Unbeaufsichtigte Zugriffspläne sind ebenfalls verfügbar.

Du bist nicht sicher, ob dualmon das Richtige ist? Mit einer beliebten Alternative vergleichen

dualmon

dualmon

4,8 (257)
19,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
34
2
4,8 (257)
4,9 (257)
4,8 (257)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
14,00 €
Monat
Kostenlose Version
Kostenlose Testversion
159
80
4,4 (2.192)
4,5 (2.192)
4,3 (2.192)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu dualmon

Zoho Desk
Am besten bewertete Funktionen
Abrechnung & Rechnungsstellung
Kundenspezifisches Branding
Priorisierung
RealVNC Connect
Am besten bewertete Funktionen
Bildschirm teilen
Remote-Zugriff/-Kontrolle
Zugriffskontrollen / Berechtigungen
Zoho Meeting
Am besten bewertete Funktionen
Veranstaltungsmanagement
Zugriffskontrollen / Berechtigungen
Zwei-Wege-Audio und -Video
Freshdesk
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Supportticket-Management
Ticket-Management
RemotePC
Am besten bewertete Funktionen
Bildschirm teilen
Remote-Zugriff/-Kontrolle
Zugriffskontrollen / Berechtigungen
LogMeIn Central
Am besten bewertete Funktionen
Real-Time Monitoring
Remote-Zugriff/-Kontrolle
Wissensbasis-Management
Avast Business CloudCare
Am besten bewertete Funktionen
Schwachstellen-Scannen
Störfallmanagement
Whitelist/Blacklist
LogMeIn Rescue
Am besten bewertete Funktionen
Bildschirm teilen
Filesharing
Remote-Zugriff/-Kontrolle
Kaseya VSA
Am besten bewertete Funktionen
Real-Time Monitoring
Remote-Zugriff/-Kontrolle
Server-Überwachung

Bewertungen über dualmon

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,8
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
86%
4
13%
3
1%
David
David
Coach in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dualmon makes it all so simple

5,0 vor 6 Jahren

Vorteile:

I access my computers as well as friends and family from all over the world. I get a bundle package that is economical per computer and allows me to group them based on the different groups I am helping.

Nachteile:

If they were going to improve it, I would like a way to stay connected for a set amount of time and a set amount of time since last activity.

Eric
VP in USA
Kunststoffe, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very pleased with Dualmon

5,0 letztes Jahr

Kommentare: We use Dualmon to support pc's in multiple locations at our company. It makes for fast, easy connections. It allows us to troubleshoot issues as well as run remote processes with ease as if we were there. It's also great for remotely helping senior relatives with their pc problems without flying across the country just to get them back on FB! :o)

Vorteile:

We support around 50 computers and Dualmon does what it's supposed to do. It connects quickly, allows transfers of files easily and is relatively simple to install. Their pricing is fair and they don't jack the rates every year. I also like that they inform you of an upcoming renewal. Some companies just slam your credit card and don't let you know its time. Customer service is responsive.

Nachteile:

After having used similar software in the past, I honestly can't think of anything I don't like about Dualmon.

Christie
President in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Dualmon vs LogMeIn

3,0 vor 5 Jahren

Vorteile:

The cost of the software is hard to beat.

Nachteile:

The ability to use dual monitors on separate screens makes this a deal killer for us to use as an every day option. It also runs considerably slower than its more expensive competitors

Jeff
President in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic software even for a small company!

5,0 vor 4 Monaten

Vorteile:

It is very easy to use and cost effective. I have the client set up on all the office computers and when someone needs help, I am not hunched over their computer with them to sort it out. It's not always tech support but may just be providing direction. I can log into their computer and we can talk on the phone at the same time. I wouldn't want to be without my Dualmon.

Nachteile:

The print functionality does not have enough documentation. I still haven't figured out how it works.

Kit
Owner in USA
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I enjoy the simplicity

5,0 vor 7 Monaten

Vorteile:

Being a small company bang for the buck is important, dualmon provides that. Although my primary business is Internet related most of my clients are small business' too. They too are looking for the best bang for the buck, so I leverage this service in providing IT support as well as online website support. I have been a customer for several years and highly recommend this service.

Nachteile:

I really do not have any complaints. Great support, price and service. Its simple

Christopher
Pre-Sales Engineer in USA
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Remote Assistance and Management Tool

5,0 letztes Jahr

Kommentare: We switched to DualMon after TeamViewer raised their prices to absurd heights and have never looked back. DualMon does everything we need and more without breaking the bank

Vorteile:

We mainly use the remote assistance side of DualMon and it is great. It installs and makes connections quickly, works through most firewalls, and auto-reconnects after reboots. The assistance client will stay on the remote PC until the session is stopped by either side. This is great for longer-term projects.

Nachteile:

The only negative thing I have to say is some customers are unsure of DualMon because they haven't heard of it, but that is quickly overcome.

Penni
Owner in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Dualmon Best Software for Remote Assistance

5,0 letztes Jahr

Kommentare: Excellent. The few times I have had an issue, customer service has resolved it within a few hours.

Vorteile:

It is very easy to setup and use. You have the choice of a permanent connection or as needed. Very flexible.

Nachteile:

Hate the screen after you connected asking if the user wants to let you see their screen. Duh, spent all this time setting up to be asked a silly queston.

Rafael
Director in USA
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Customer support by remote access

5,0 letztes Jahr

Kommentare: We repair and upgrade computers, and use Dualmon to configure customer machines remotely. Doing this saves engineer service time and resources for home visits.

Vorteile:

Accessing our office computers remotely is easy to set up and works really well. The connection is solid and we are able to work as if in the office. Once connected, servicing and fixing customer computers by remote access is easy. We don't have any evident buffering, and we are able to reboot the accessed computer and re-establish the connection afterwards. The software even allows switching between dual remote monitors, which we weren't able to do using other software previously. The web portal is great and comprehensive.

Nachteile:

Setting up a one-time connection to a customer does seem to be a little convoluted, but having said that the software does advise you where the customer is in the process. I'm not sure how this could be improved, to be fair.

Joshua
IT Support Analyst in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Our go-to tool for supporting unfamiliar devices.

5,0 vor 10 Monaten

Kommentare: Dualmon has been incredibly reliable once setup and is usually very painless to get a remote session started.

Vorteile:

It has a full suite of features on both Windows & MacOS end-user devices with minimal latency.

Nachteile:

When setting up a remote session to a user's MacBook, they have to manually set the permissions for us to view their screen, and to interact with it, within their MacBook settings.

Jeffrey
President in USA
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Remote support / access

5,0 letztes Jahr

Kommentare: I have a small computer support company, Dualmon has been a great help to me and my clients. I have several sites setup for unattended access and the others I connect on demand as needed. I've used Dualmon for a few years and it works very well for me. I've recommended it to a few clients and they have been pleased.

Vorteile:

Very easy to use for unattended or on demand remote access.

Nachteile:

For me I can't think of any cons, it's worked every time I've needed it. It would be nice if I could tell if an unattended compute was in use.

Robert
IT Committee, System Administrator in USA
Öffentliche Sicherheit, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent remote access and support product at a very reasonable price point.

5,0 letztes Jahr

Kommentare: This allows me to provide technical support and troubleshooting remotely without the need to run down and be right in front of the computer.

Vorteile:

The product has been relatively easy to use and appears very robust.

Nachteile:

One feature that I'd like to see is the ability to access a remote computer for single instances and not dedicate one of my 10-11 servers to that machine when it's a one time type of need.

Gary
retired in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Review of Dualmon

5,0 letztes Jahr

Kommentare: It saves me a lot of time and gas as I can work on my friend's computer without driving 40 miles to fix their problem.

Vorteile:

I really like the ease of use. When I need to help someone that I have never helped before it is easy to talk them through getting the assist up and running.

Nachteile:

I wish the transfer speed could be faster. I transfer files from my computer to the church computer all the time.

Eric
Operations Manager in USA
Rundfunkmedien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ALWAYS WORKS...makes it easy to get the job done!

5,0 vor 6 Monaten

Kommentare: Love it...glad to have it in our toolbox!

Vorteile:

Quickness of connection, portal layout, simplicity of file transfer.

Nachteile:

can't really pick apart any issue...it works!

Joshua
CIO in USA
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Exceptional Value and User-Friendly Experience with DualMon

5,0 letztes Jahr

Kommentare: ve been using DualMon's RDP service for some time now, and I can't recommend it highly enough. The interface is straightforward, making it easy even for those without a tech background to get started. Compatibility is a non-issue; it works seamlessly across multiple platforms, be it Windows or Mac. One feature that stands out is the robust security options available, including two-factor authentication and end-to-end encryption. In a time where cyber threats are ever-present, this added layer of security is invaluable. The session recording feature has been a game-changer in ensuring that all remote activities are transparent and accountable. While there are other RDP solutions out there, none offer the same combination of ease-of-use, security, and valuable features at such a competitive price point.

Vorteile:

User-friendly interface Multi-platform support (Windows, Mac, etc.) Various security options (two-factor authentication, encryption) Session recording feature in some plan

Nachteile:

Limited features in the free version May have latency issues depending on network conditions

Nick
Director in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Good

5,0 vor 11 Monaten

Vorteile:

Very Good software as a whole. easy to use and can personalise to match your company.

Nachteile:

Nothing that i do not like about dualmon.

Maggie
Owner in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Assisting clients

5,0 vor 10 Monaten

Vorteile:

This software is great for us to help our clients using our different systems

Nachteile:

Would be nice if no file had to be run as some client not many though cant implement it

Joe
Operations Manager in USA
Kino & Film, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Time Saver

5,0 vor 10 Monaten

Vorteile:

This product is very easy to install and use. Has made our business much more efficient when it comes to computer issues and training.

Nachteile:

Our use is fairly basic. We have no issues / complaints.

Linwood
Owner in Slowakei
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dualmon for everyone

5,0 vor 2 Jahren

Kommentare: Excellent experience, does what it is advertised to do.

Vorteile:

Easy to use and deploy. End users easily understand how to use.

Nachteile:

Nothing I can think of. Took care of the duak monitor issue.

Jim
CTO in Schweiz
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Value

5,0 vor 2 Jahren

Vorteile:

Cheaper than competitors, while offering a seamless way to connect to our clients

Nachteile:

License would not auto-renew at the end of the year, causing a short amount of downtime

Marek
CEO in Polen
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

dualmon Review

5,0 vor 2 Jahren

Kommentare: The software provided a seamless and efficient solution for managing multiple monitors, enhancing productivity and workflow. Its intuitive interface and comprehensive set of tools allowed for effortless customization and control of display settings. However, the limited compatibility with certain monitor models posed occasional challenges. Despite this, dualmon proved to be a reliable and valuable tool for optimizing multi-monitor setups.

Vorteile:

One of the things I liked most about dualmon was its seamless multi-monitor management. The software provided intuitive tools and features to effortlessly control and customize multiple monitors from a single interface. Whether it was extending the desktop across screens, adjusting resolutions, or managing display settings, dualmon made it convenient and efficient to work with multiple monitors. The ability to create different profiles for various monitor setups was also a useful feature, allowing for quick switching between configurations.

Nachteile:

One thing I liked least was the limited compatibility with certain monitor models. Although the software supported a wide range of monitors, there were instances where it didn't work optimally or lacked full compatibility with certain display devices. This limitation sometimes required additional troubleshooting or adjustments to ensure proper functionality across all connected monitors.

Jeff
owner in Panama
Computer-Vernetzung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software

5,0 vor 2 Jahren

Kommentare: It has saved us a lot of money and made our clients very happy. Now when a remote client(more than 20 miles away) calls with an easy fix, it is done quickly (usually within 20 minutes) instead of putting them on schedule and driving there.

Vorteile:

All features are great. Techs are quick to respond. We have both the remote access and remote assistance . Both are huge timesavers to keep from having to drive to a job.

Nachteile:

no linux client. The double screen for 2 pc's is so small.

Denis
Owner in Portugal
Sicherheit & Untersuchungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love the product

5,0 vor 2 Jahren

Kommentare: I have been using it for 5 plus years and would be at a loss if I didn't have this software

Vorteile:

The software is easy to use and I am able to use it anywhere It has been a lifesaver

Nachteile:

there is nothing I dislike about this product

Norman
president in Grönland
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

dualmon review

5,0 vor 2 Jahren

Vorteile:

remote printer, ease of transfer files. assign user roles

Nachteile:

I am pleased with it. it might be better it I could see the two screens from the remote computer on my two screens

Ashlyn
Office Manager in Deutschland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product

5,0 vor 2 Jahren

Vorteile:

The product make it easy to remote into our satellite office. Gives us the same capabilities as would would normally have

Nachteile:

I really don't have anything that we don't like about it. integration is simple. and works well

Ashley
Office Manager in Chile
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy cost effective option

5,0 vor 2 Jahren

Kommentare: Good for the money

Vorteile:

Cost effective and easy to use. Other similar softwares that we looked into were about the same price per month as what this is per year. We need this too often so we dont want to overpay. This is a good alternative.

Nachteile:

Sometimes when net op'd in the screen is a little smaller or size is slightly off.