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dualmon
Was ist dualmon?
Fernzugriff und Support leicht gemacht. Unbegrenzte On-Demand-Remote-Unterstützung für nur 99 $ pro Jahr und unbeaufsichtigte Remote-Access-Pläne ab nur 99 $ pro Jahr für zehn Computer – das macht Dualmon zu einem äußerst günstigen Anbieter für Fernzugriffslösungen. Keine Installation erforderlich, um Unterstützung zu erhalten. Enthält zehn Plätze für Support-Mitarbeiter und unbegrenzte Sitzungen. Nutzerdefiniertes Cobranding, Sitzungsaufzeichnung, Dateiübertragung, Remote-Drucken, Remote-Diagnose, Nutzungsberichte und mehr. Starte deine kostenlose zweiwöchige Testversion.
Wer verwendet dualmon?
Fernzugriffsservice auf Unternehmensebene für kleine und mittlere Unternehmen. Unbegrenzte On-Demand-Remote-Assist-Sitzungen sind perfekt für Tech-Support-Unternehmen jeder Größe. Unbeaufsichtigte Zugriffspläne sind ebenfalls verfügbar.
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dualmon
Bewertungen über dualmon

Dualmon makes it all so simple
Vorteile:
I access my computers as well as friends and family from all over the world. I get a bundle package that is economical per computer and allows me to group them based on the different groups I am helping.
Nachteile:
If they were going to improve it, I would like a way to stay connected for a set amount of time and a set amount of time since last activity.
Very pleased with Dualmon
Kommentare: We use Dualmon to support pc's in multiple locations at our company. It makes for fast, easy connections. It allows us to troubleshoot issues as well as run remote processes with ease as if we were there. It's also great for remotely helping senior relatives with their pc problems without flying across the country just to get them back on FB! :o)
Vorteile:
We support around 50 computers and Dualmon does what it's supposed to do. It connects quickly, allows transfers of files easily and is relatively simple to install. Their pricing is fair and they don't jack the rates every year. I also like that they inform you of an upcoming renewal. Some companies just slam your credit card and don't let you know its time. Customer service is responsive.
Nachteile:
After having used similar software in the past, I honestly can't think of anything I don't like about Dualmon.
Dualmon vs LogMeIn
Vorteile:
The cost of the software is hard to beat.
Nachteile:
The ability to use dual monitors on separate screens makes this a deal killer for us to use as an every day option. It also runs considerably slower than its more expensive competitors
Fantastic software even for a small company!
Vorteile:
It is very easy to use and cost effective. I have the client set up on all the office computers and when someone needs help, I am not hunched over their computer with them to sort it out. It's not always tech support but may just be providing direction. I can log into their computer and we can talk on the phone at the same time. I wouldn't want to be without my Dualmon.
Nachteile:
The print functionality does not have enough documentation. I still haven't figured out how it works.
I enjoy the simplicity
Vorteile:
Being a small company bang for the buck is important, dualmon provides that. Although my primary business is Internet related most of my clients are small business' too. They too are looking for the best bang for the buck, so I leverage this service in providing IT support as well as online website support. I have been a customer for several years and highly recommend this service.
Nachteile:
I really do not have any complaints. Great support, price and service. Its simple
Great Remote Assistance and Management Tool
Kommentare: We switched to DualMon after TeamViewer raised their prices to absurd heights and have never looked back. DualMon does everything we need and more without breaking the bank
Vorteile:
We mainly use the remote assistance side of DualMon and it is great. It installs and makes connections quickly, works through most firewalls, and auto-reconnects after reboots. The assistance client will stay on the remote PC until the session is stopped by either side. This is great for longer-term projects.
Nachteile:
The only negative thing I have to say is some customers are unsure of DualMon because they haven't heard of it, but that is quickly overcome.
Dualmon Best Software for Remote Assistance
Kommentare: Excellent. The few times I have had an issue, customer service has resolved it within a few hours.
Vorteile:
It is very easy to setup and use. You have the choice of a permanent connection or as needed. Very flexible.
Nachteile:
Hate the screen after you connected asking if the user wants to let you see their screen. Duh, spent all this time setting up to be asked a silly queston.
Customer support by remote access
Kommentare: We repair and upgrade computers, and use Dualmon to configure customer machines remotely. Doing this saves engineer service time and resources for home visits.
Vorteile:
Accessing our office computers remotely is easy to set up and works really well. The connection is solid and we are able to work as if in the office. Once connected, servicing and fixing customer computers by remote access is easy. We don't have any evident buffering, and we are able to reboot the accessed computer and re-establish the connection afterwards. The software even allows switching between dual remote monitors, which we weren't able to do using other software previously. The web portal is great and comprehensive.
Nachteile:
Setting up a one-time connection to a customer does seem to be a little convoluted, but having said that the software does advise you where the customer is in the process. I'm not sure how this could be improved, to be fair.
Our go-to tool for supporting unfamiliar devices.
Kommentare: Dualmon has been incredibly reliable once setup and is usually very painless to get a remote session started.
Vorteile:
It has a full suite of features on both Windows & MacOS end-user devices with minimal latency.
Nachteile:
When setting up a remote session to a user's MacBook, they have to manually set the permissions for us to view their screen, and to interact with it, within their MacBook settings.
Remote support / access
Kommentare: I have a small computer support company, Dualmon has been a great help to me and my clients. I have several sites setup for unattended access and the others I connect on demand as needed. I've used Dualmon for a few years and it works very well for me. I've recommended it to a few clients and they have been pleased.
Vorteile:
Very easy to use for unattended or on demand remote access.
Nachteile:
For me I can't think of any cons, it's worked every time I've needed it. It would be nice if I could tell if an unattended compute was in use.
Excellent remote access and support product at a very reasonable price point.
Kommentare: This allows me to provide technical support and troubleshooting remotely without the need to run down and be right in front of the computer.
Vorteile:
The product has been relatively easy to use and appears very robust.
Nachteile:
One feature that I'd like to see is the ability to access a remote computer for single instances and not dedicate one of my 10-11 servers to that machine when it's a one time type of need.
My Review of Dualmon
Kommentare: It saves me a lot of time and gas as I can work on my friend's computer without driving 40 miles to fix their problem.
Vorteile:
I really like the ease of use. When I need to help someone that I have never helped before it is easy to talk them through getting the assist up and running.
Nachteile:
I wish the transfer speed could be faster. I transfer files from my computer to the church computer all the time.
ALWAYS WORKS...makes it easy to get the job done!
Kommentare: Love it...glad to have it in our toolbox!
Vorteile:
Quickness of connection, portal layout, simplicity of file transfer.
Nachteile:
can't really pick apart any issue...it works!
Exceptional Value and User-Friendly Experience with DualMon
Kommentare: ve been using DualMon's RDP service for some time now, and I can't recommend it highly enough. The interface is straightforward, making it easy even for those without a tech background to get started. Compatibility is a non-issue; it works seamlessly across multiple platforms, be it Windows or Mac. One feature that stands out is the robust security options available, including two-factor authentication and end-to-end encryption. In a time where cyber threats are ever-present, this added layer of security is invaluable. The session recording feature has been a game-changer in ensuring that all remote activities are transparent and accountable. While there are other RDP solutions out there, none offer the same combination of ease-of-use, security, and valuable features at such a competitive price point.
Vorteile:
User-friendly interface Multi-platform support (Windows, Mac, etc.) Various security options (two-factor authentication, encryption) Session recording feature in some plan
Nachteile:
Limited features in the free version May have latency issues depending on network conditions
Very Good
Vorteile:
Very Good software as a whole. easy to use and can personalise to match your company.
Nachteile:
Nothing that i do not like about dualmon.
Assisting clients
Vorteile:
This software is great for us to help our clients using our different systems
Nachteile:
Would be nice if no file had to be run as some client not many though cant implement it
Time Saver
Vorteile:
This product is very easy to install and use. Has made our business much more efficient when it comes to computer issues and training.
Nachteile:
Our use is fairly basic. We have no issues / complaints.
Dualmon for everyone
Kommentare: Excellent experience, does what it is advertised to do.
Vorteile:
Easy to use and deploy. End users easily understand how to use.
Nachteile:
Nothing I can think of. Took care of the duak monitor issue.
Great Value
Vorteile:
Cheaper than competitors, while offering a seamless way to connect to our clients
Nachteile:
License would not auto-renew at the end of the year, causing a short amount of downtime
dualmon Review
Kommentare: The software provided a seamless and efficient solution for managing multiple monitors, enhancing productivity and workflow. Its intuitive interface and comprehensive set of tools allowed for effortless customization and control of display settings. However, the limited compatibility with certain monitor models posed occasional challenges. Despite this, dualmon proved to be a reliable and valuable tool for optimizing multi-monitor setups.
Vorteile:
One of the things I liked most about dualmon was its seamless multi-monitor management. The software provided intuitive tools and features to effortlessly control and customize multiple monitors from a single interface. Whether it was extending the desktop across screens, adjusting resolutions, or managing display settings, dualmon made it convenient and efficient to work with multiple monitors. The ability to create different profiles for various monitor setups was also a useful feature, allowing for quick switching between configurations.
Nachteile:
One thing I liked least was the limited compatibility with certain monitor models. Although the software supported a wide range of monitors, there were instances where it didn't work optimally or lacked full compatibility with certain display devices. This limitation sometimes required additional troubleshooting or adjustments to ensure proper functionality across all connected monitors.
Great software
Kommentare: It has saved us a lot of money and made our clients very happy. Now when a remote client(more than 20 miles away) calls with an easy fix, it is done quickly (usually within 20 minutes) instead of putting them on schedule and driving there.
Vorteile:
All features are great. Techs are quick to respond. We have both the remote access and remote assistance . Both are huge timesavers to keep from having to drive to a job.
Nachteile:
no linux client. The double screen for 2 pc's is so small.
Love the product
Kommentare: I have been using it for 5 plus years and would be at a loss if I didn't have this software
Vorteile:
The software is easy to use and I am able to use it anywhere It has been a lifesaver
Nachteile:
there is nothing I dislike about this product
dualmon review
Vorteile:
remote printer, ease of transfer files. assign user roles
Nachteile:
I am pleased with it. it might be better it I could see the two screens from the remote computer on my two screens
Great Product
Vorteile:
The product make it easy to remote into our satellite office. Gives us the same capabilities as would would normally have
Nachteile:
I really don't have anything that we don't like about it. integration is simple. and works well
Easy cost effective option
Kommentare: Good for the money
Vorteile:
Cost effective and easy to use. Other similar softwares that we looked into were about the same price per month as what this is per year. We need this too often so we dont want to overpay. This is a good alternative.
Nachteile:
Sometimes when net op'd in the screen is a little smaller or size is slightly off.