Plotbox Cemetery Solutions

Wer verwendet Plotbox Cemetery Solutions?

Zum Zielmarkt gehören Eigentümer/Manager von Friedhöfen und/oder Krematorien. Es werden drei Pakete angeboten: „Basic“, „Pro“ und „Enterprise“, je nach Kundenanforderung.

Was ist Plotbox Cemetery Solutions?

PlotBox ist eine cloudbasierte Lösung für Bestattungsverwaltung, die Friedhöfe dabei unterstützt, gewünschte Standards zu erreichen. Die Lösung ist laut Hersteller einzigartig und den anderen Anbietern überlegen, da es die erste Lösung zur vollständigen Integration von zwei zuvor getrennten Funktionen, nämlich Software und Mapping ist. Die Anzahl und der Umfang der Probleme, die diese Innovation löst, revolutioniert die Art und Weise, wie Bestattungsunternehmen ihre Betriebsvorgänge ausführen und ihr Geschäft ausbauen und verändert die Friedhofverwaltung.

Plotbox Cemetery Solutions – Details

Plotbox

https://www.plotbox.io

Gegründet 2011

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Plotbox Cemetery Solutions – Preisübersicht

Plotbox Cemetery Solutions bietet keine Gratisversion, aber eine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Ja

Plotbox Cemetery Solutions – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Plotbox Cemetery Solutions Funktionen

  • Feuerbestattungs-Management
  • Finanzberichterstattung
  • Friedhofsverwaltung
  • Merchandising
  • Verwaltung von vorab-Notwendigkeiten

Siehe die vollständige Bestattersoftware Liste

  • Arbeitsauftragsverwaltung
  • Bildspeicherung
  • Dokumentenmanagement
  • Dokumentenmanagement
  • Grabsuche
  • Postenzuordnung
  • Rechnungsführung

Siehe die vollständige Friedhofssoftware Liste

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Plotbox Cemetery Solutions – Erfahrungen

Alle Bewertungen lesen

Gesamtbewertung

4,7/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,7
Kundenservice 5
Funktionen 4,7
Preis-Leistungs-Verhältnis 4,6

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
David M.
President
11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 23.6.2017

"It's incredible what this team has put together on one, cloud based, cemetery software solution."

Kommentare: Incredible time saver! Less time meeting with families, recording records, researching historical information. In short... makes our job so much easier... and saves money.

Vorteile: *Mapping: Unlike any other mapping on the market. Uses your REAL aerial photo to use for mapping. Makes it so much easier for customers to find graves. *Document retention: Scan/attached relevant current and historical documentation to any transaction, burial, deed, or transfer record. Never go looking for it again. It's always attached for a quick review or question. *Cloud Based: PlotBox team handles all updates, backups, and IT. I'm a cemetery professional not an IT professional. Also, I can jump on PlotBox from home and assist staff that is in the office working with a family should they need my assistance. *Deed History: When plot transfers happen, PlotBox tracks all previous transactions and links them all together for a full view of the history of each plot (with all documentation) at your finger tips. *Permits: I can track all work being done in my cemetery from our own work, to all work done by outside contractors, and outside memorial companies. If a question arrises later, we have all documents, authorizations, and memorial spec drawings, all in one place for review at any time in the future. *Images: PlotBox allows you to attach images to plot records, interment records, etc., so you have a complete view of what is out on the grave, crypt, or niche, without leaving the office! *Aggregation of information: Bringing it all together.. Open up a decedent record and - BOOM there is everything related to that burial - linked and accessible!

Nachteile: Some minor features are still being cleaned up; however, the PlotBox team is constantly improving and upgrading the product. They take feedback well and institute fixes in a timely manner when a glitch is uncovered, which is rare.

Antwort des Softwareanbieters

von Plotbox an 23.6.2017

Dave, thank you for your review. It has been an absolute pleasure to be your technology partner for Park View Cemetery. We love the ideas - keep them coming!

  • Herkunft der Bewertung 
  • Bewertet am 23.6.2017
Ryan N.
Assistant Manager
Einzel- & Familiendienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 6.2.2020

"Highly Recommended"

Vorteile: What I enjoy most about Plotbox is the amount of time that it saves our staff. Our previous system was bare bones 1980's software that would only allow us to look up basic info like name, date of burial and location so for us it was like upgrading from a flip phone to an iPhone. The amount of data that you can upload is so helpful, vital deceased info, biographical info, photos, monument photos, notes etc. Having the locations linked on the cemetery map is a big plus when it comes to giving directions to a grave or trying to find it yourself. After implementing Plotbox we make less trips to our file room because most of the info we need to answer simple questions can be accessed through the software. It has streamlined every aspect of our operation from contracts to booking burials to completing burials to bookkeeping in one easy to use system. We have been using Plotbox for about 3-4 years at this point and still aren't even using all of the features that it has which I think is a testament to how much it can do and has to offer.

Nachteile: There are bugs that occasionally arise but with the built in chat function you can bring it to their attention immediately and they are quick to respond. They are very thorough with their follow up and don't rest until the issue is fixed and you are satisfied.

  • Herkunft der Bewertung 
  • Bewertet am 6.2.2020
Juan carlos O.
Community Investments and Cemeteries Manager
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 24.12.2019

"PlotBox Cemetery Management software review"

Kommentare: Overall this is system is a major improvement from our previous software in its functionality and ease of use. We are still early in our use of the system and working out some kinks but the Plotbox team is responsive to our requests and actively working to fix issues. We have had to change some of our processes but overall it hasn’t created unmanageable change in our operations. We are looking forward to further integrating the software into operations.

Vorteile: • Plotbox has allowed us to digitize many of our previously handwritten processes, reducing the need for multiple points of data entry and reducing the chance for error.
• The modules are fairly easy to use to quickly find information about a plot or burial. Information is easy to update and add to.
• The creation of contracts and deeds by the software is quick and simple.
• Cloud based software allows cemetery coordinators to complete sales at our remote cemeteries.
• The mapping module is robust and easy to use. It provides a good overview of the cemeteries.

Nachteile: • Some of the processes can be confusing and cumbersome. Having a central point to enter all relevant burial or plot sale information would be ideal, rather than having to enter different pieces of information in multiple modules.
• Our previous system was able to capture just the year, month or day, because Plotbox doesn’t allow this we lost a lot of important digital information that will have to be recreated and altered.
• There are a lot of unused fields, making it easy to miss necessary fields we use in the clutter. A streamlined version would be ideal.

  • Herkunft der Bewertung 
  • Bewertet am 24.12.2019
Sylvia R.
Family Resources Manager
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 11.3.2020

"Making it Easier"

Kommentare: I love being able to pull up a preneed contract immediately when you type in the owner name. In software we used before, we had to go to the vault to find index cards to locate information. I also enjoy being able to review the reports at the end of the month. Easier to manage the items that are being sold, review the sales agent contributions and overall sales reports in general. Much easier to review!
Our cemetery is 300 acres and Plotbox's mapping makes it easier to find a grave before you leave the office! You already have an idea where you need to go. Overall we made a great switch over to Plotbox.

Vorteile: The use of this software makes easier to meet with a customer in an office and literally select a location for the map, start the paperwork for signing and contract for purchase all in your office. Our employees enjoy being able to expedite the process. The software we used before was very dated and this change make a huge difference for them. The help desk is very friendly and very patient when you need help.

Nachteile: Like any software transition, it does requires patience to get through the training and the changes. Not knowing where to find the information you need. The concerns always start at the beginning but eventually soar into becoming second nature once using the program.

  • Herkunft der Bewertung 
  • Bewertet am 11.3.2020
Tracey J.
Cemetery Manager
Umweltdienstleistungen, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 18.12.2019

"Burial administration for the 21st century"

Kommentare: Overall we have found the experience with Plotbox to be exceptional, from the set up to the go live system that we now have in place. As an organisation we are amazed at how the system has transformed the way we work and the service we can now provide to our customers, we cannot fault Plotbox and would recommend it to anyone thinking of either starting a new burial admin system or to someone switching from a current system.

Vorteile: Burial records, pictures and locations of graves at your fingertips, even when you are not in the office environment. A product that can be shared with our cemetery users, such as customers for mapping and funeral directors for diary access. A great online support package from Plotbox means queries are answered instantly. The support provided during the set up process was excellent. The efficiency of the system has meant the time we used to take to complete a process as been halved and therefore we are able to provide a more streamline service to our customers.

Nachteile: We have had no problems with the software at all. You of course get teething problems with any new system but these are always rectified as soon as they can be by Plotbox. Most of the teething problems were with data that we supplied so not a Plotbox issue.

  • Herkunft der Bewertung 
  • Bewertet am 18.12.2019