devContact

devContact


Wer nutzt diese Software?

Mobile app developers


Durchschnittliche Bewertung

4 Bewertungen
  • 5 / 5
    Gesamt
  • 5 / 5
    Bedienkomfort
  • 4.5 / 5
    Kundenservice
  • 4.5 / 5
    Funktionen
  • 4.5 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version
    Ja
  • Kostenlose Testversion
    Ja
  • Einsatz
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    Dokumentation
  • Kundenbetreuung
    24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • devContact
  • http://www.devcontact.com

Über diese Software

Enables organizations to respond to its users more efficiently. It is specialized for mobile apps and games.


150346

devContact Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.

  • Arbeitsauftragsverwaltung
  • Automatische Kunden-Benachrichtigung
  • Automatisiertes Routing
  • Help-Desk
  • Inbox / Warteschlangen-Management
  • Kundendatenbank
  • Kundenerlebnis-Management
  • Live-Chat
  • Management bekannter Probleme
  • Probleme etikettieren
  • Self-Service Portal
  • Terminverwaltung
  • Umfragen & Feedback
  • Vertragsmanagement
  • Warnungen / Eskalation
  • Wissensdatenbank
  • Überwachung der Beschwerden

Die hilfreichsten Reviews für devContact

Amazing customer support

  Mit Google übersetzen
5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: I started using this after seeing it implemented in another app.
It seemed like a really great way of handling the problem of keeping an up to date searchable FAQ and providing an efficient way to interact with users that have problems.
There were a few things that didn't quite work for me so I contacted their customer support.
I was delighted to find that the team behind DevContact is just as keen to make this the perfect solution as I am to make my app the perfect solution.
I can't compliment them enough.

Vorteile: Ease of use creating and managing FAQ

Nachteile: That links in FAQ are not able to be opened in safari. Hopefully that'll be addressed.

devContact has helped us immensely when it comes to resolving customer queries and complaints.

  Mit Google übersetzen
5/5
Gesamt
5 / 5
Bedienkomfort
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: What do you like best?It is very simple to integrate to mobile applications and has a simple interface which makes it easy to use and handle. However, it should have a module for web based products as well and the social component can be improved. We would recommend this help desk to indie app developers and other app publishers. devContact has promised to show improvement and will be adding more features. Plus, its extremely affordable!