von devContact

5 / 5 4 Bewertungen

Wer nutzt diese Software?

Mobile app developers

Durchschnittliche Bewertung

4 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5


  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • devContact

Über devContact

Enables organizations to respond to its users more efficiently. It is specialized for mobile apps and games.


devContact Funktionen

  • Automatisiertes Routing
  • Dokumentenspeicher
  • E-Mail-Integration
  • Echtzeit-Chat
  • IT-Asset-Management
  • Kundenspezifisches Branding
  • Management von Dienstgütevereinbarungen (SLA)
  • Multi-Channel-Kommunikation
  • Netzwerküberwachung
  • Self-Service Portal
  • Ticket-/Issueverfolgung
  • Verfolgung von Interaktionen
  • Warnungen / Eskalation
  • Wissensbasis-Management
  • Call-Center-Management
  • E-Mail-Management
  • Leistungskennzahlen
  • Live-Chat
  • Self-Service Portal
  • Social-Media-Integration
  • Terminverwaltung
  • Umfragen & Feedback
  • Virtueller Assistent
  • Warnungen / Eskalation
  • Warteschlangenmanagement
  • Wissensdatenbank
  • Workflow-Management

Empfohlene Produkte

Die hilfreichsten Reviews für devContact

Amazing customer support

Mit Google übersetzen Bewertet am 22.2.2017
Joe C.
Musik, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5 / 5
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
5 / 5
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I started using this after seeing it implemented in another app.
It seemed like a really great way of handling the problem of keeping an up to date searchable FAQ and providing an efficient way to interact with users that have problems.
There were a few things that didn't quite work for me so I contacted their customer support.
I was delighted to find that the team behind DevContact is just as keen to make this the perfect solution as I am to make my app the perfect solution.
I can't compliment them enough.

Vorteile: Ease of use creating and managing FAQ

Nachteile: That links in FAQ are not able to be opened in safari. Hopefully that'll be addressed.

devContact has helped us immensely when it comes to resolving customer queries and complaints.

Mit Google übersetzen Bewertet am 13.10.2015
Elena D.
Engagement Manager
Quelle des Nutzers 
5 / 5
Eigenschaften & Funktionalitäten
5 / 5

Kommentare: What do you like best?It is very simple to integrate to mobile applications and has a simple interface which makes it easy to use and handle. However, it should have a module for web based products as well and the social component can be improved. We would recommend this help desk to indie app developers and other app publishers. devContact has promised to show improvement and will be adding more features. Plus, its extremely affordable!

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