WellnessLiving

Kommentare: My overall experience has been GREAT! It is so user friendly, and has so many awesome customizations. SO EASY TO USE!

Vorteile: This software is what I wish I had for the past 5 years. The previous studio I had managed used MINDBODY, and it was the biggest headache of my job. WellnessLiving's software is beyond user friendly, and the support staff is phenomenal. They not only guide you to find the answers you are looking for, but they are patient and kind while doing it. With being in a brand new barre studio, this is EXACTLY what we were looking for. The customers absolutely love the software. It's so easy for them to book their classes, and purchase packages. I have had several customers come in and say they wished it was so easy to navigate for every studio. I asked curiously to see what the app was called that gave them so many issues, and of course it was MINDBODY! WellnessLiving has defiantly eased my mind, I couldn't be happier!

Nachteile: I honestly can't think of any, I only wish I would have found WellnessLiving first in my previous studio!

Kommentare: I’m very happy of using wl for my studio. It’s very user friendly both for the staff and the clients.

Vorteile: I love this software, it’s easy to use, it’s has all the features that my business needs and more and the customer service is always very responsive. I also love the promise of never increasing fees!

Nachteile: Software updates aren’t alerted in advance

Kommentare: Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

Vorteile: As the owner of 3 Yoga Studios and used 4 different software packages to manage my businesses. Once I got use to the ways to use Wellness Living, I noticed all of the ways the designers have made moving between forms, client information, classes, and much more; I have to rate it the best that I've used. The biggest value is the Tech Support. They are all friendly, patient, and well versed on the software. I have raised a couple of interesting questions and if they felt they did not have the correct answer, they asked for input from their team. I've called at a busy time, left a incomplete message, only to receive a call to insure that I was helped. Lastly, each time an Update comes out, it DOES improve my ability to manage my businesses.

Nachteile: The only option that I have asked for was a tool / solution to manage Substitutes for Classes. I have only found one supplier do it well. Wellness Living provides a easy system to send in requests for improvements. I have raised this with them. I sense that they will have a solution out soon.

Kommentare: See above

Vorteile: Very committed to customer service, whenever I have a question, they are there to help...I attended the CanFItPro conference this past weekend and checked out the Wellness Living booth at the tradeshow and was pleasantly surprised to be greeted by Avital, my onboarding specialist...she actually remembered me a year later! Can't say enough about how helpful this team is! I have also been impressed by the numerous functions such as the Transformation Log and in-house challenges made possible through the app. My members love it to reserve and sign in to classes and find it easy to use.

Nachteile: Not as intuitive as I would have liked, but I'm not super tech savvy. The online tutorials and customer support make up for this!

Kommentare: My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Vorteile: The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult. When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation. The features are awesome and the price point for all it is capable of is fantastic.

Nachteile: I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.