Was ist WellnessLiving?
WellnessLiving ist eine All-in-one-Lösung für dein Fitnessstudio. Die Anwendung umfasst Terminplanung, E-Mail-Marketing, robuste Berichterstattung, Prämienprogramme, Kundenfortschrittsprotokolle, Reputationsmanagement, Händlerabwicklung und Gehaltsabrechnung sowie andere Funktionen. Es fallen keine teuren Zusatzgebühren an, um deinen Zeitplan in deine Website einzubetten, Bewertungen zu generieren, E-Mails/SMS-Benachrichtigungen zu senden, ein Prämienprogramm zu nutzen oder das Marketing zu automatisieren. WellnessLiving wurde von Kund*innen für Kund*innen entwickelt.
Wer verwendet WellnessLiving?
WellnessLiving ist erschwinglich, zuverlässig und vielseitig. Es ist funktionsreich und erfordert keine Add-ons, wodurch Kosten reduziert werden und Zeit gespart wird. Die intuitive Nutzeroberfläche ist sehr visuell und nutzerfreundlich.
Wo kann WellnessLiving bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- WellnessLiving Systems
- Ansässig in Richmond Hill, Kanada
- 2012 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Englisch
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Über den Anbieter
- WellnessLiving Systems
- Ansässig in Richmond Hill, Kanada
- 2012 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Englisch
WellnessLiving – Videos und Bilder
Kosten ähnlicher Produkte wie WellnessLiving vergleichen
WellnessLiving Funktionen
Alternativen für WellnessLiving
Bewertungen über WellnessLiving
Ben L.
What we love most of all is their eagerness to listen to our feedback and develop the features.
Vorteile:
We were definitely nervous to make a switch from Mindbody. But after another rate hike on top of paying for three other services for perks, reporting, and website integration, we realized it was no longer the best fit for our yoga studio. We reached out to WellnessLiving for a demo, and they walked our entire staff through the software, showing us how everything was already packaged together. Not only that, it was more intuitive to use, had more features, was less expensive, and their merchant service would save us over 8% in payment processing! We were sold. The data migration occurred after our last night class, and we able to sign in our clients and accept payments through WellnessLiving the next morning. It seemed like their support team was on call specifically for our staff, providing prompt responses and resolutions to any minor problems that popped up. And this level of support continues to this day. Since making the switch, we've slowly unlocked WellnessLiving's potential, bringing in more clients, adding more memberships, and improving the overall client experience. What we love most of all is their eagerness to listen to our feedback and develop the features our yoga studio needs to thrive.
Nachteile:
From time to time we get minor issues with their automatic payment system that caused a few headaches for our clients, but it was never anything major, and the payments always made sense in the end. But WellnessLiving took our issues to heart and implemented a few bug fixes and features that hopefully resolve those issues from popping up in the future.
Antwort von WellnessLiving Systems
vor 4 Jahren
Hi Ben! Thanks for taking the time to leave your review. At WellnessLiving, we know how overwhelming the search for the right software can be, so we are overjoyed to hear that you have found a loyal partner in us. We also know that your satisfaction goes beyond first impressions, and that is why our team is always responsive and focused on ensuring that everything works how you need, all of the time. We focus on the backend, while you focus on your business. Speaking of which, time for us to get back to saving you time and money!
Cody H.
A Breath of Fresh Air in the Membership Management Space!
Kommentare: From the onboarding process to the overall execution of the platform our overall experience with Wellness Living has been incredible. Never once did they try to sell us on additional features that didn't fit our business model or try to have us set up our workflow in a way that was easier for THEM. We were always priority, if something didn't work how we wanted it too Wellness Living went to work and came to us with solutions or compromises and in some instances ended up working out better than the original intention. Our members are more engaged than ever and can see a difference in the way our business operates and now even how we communicate with them because of the app. It's created an environment and a partnership that we couldn't have even imagined existed with our prior membership management partner. Honestly we assumed mediocrity In this space as a whole based on our prior partner and just with the overall lack of options so we stay complacent for years, once we discovered wellness living it really did bring a new light to our employees work ethic and the overall membership vibe!
Vorteile:
User experience and ease of use are hands down the best features of Wellness Living as a whole. Be it our members utilizing the custom branded app or our initial setup of the entire platform itself to cater towards OUR needs and everything in-between. I'm extremely impressed with the GUI and it's organic workflow that even our employees that have never seen it before can use pretty basic navigational skills to get where they need to be within it. I also very much appreciate the ability to NOT utilize some features as well, with other platforms this was a constant challenge IMO to create an efficient (which creates an economical) work flow in constantly working around features or add ons that we did not use or want. The custom branded app is an absolute game changer and the best single move our business has ever made. In a sight and sound generation that utilizes mobile devices for everything, putting ourselves in their literal hands has made everything so much more efficient In member experience. People sign up for classes more, maintain their membership more which creates less back end customer service inquiries and trouble shooting on our end. This is hands down the best service that Wellness Living has created for a small business to be apart of a big pond. All in all the features we utilize are exactly what we wanted and needed to take our business to the next level.
Nachteile:
The most difficult part of the software thus far is really not something I would blame Wellness Living for but a simple compromise between what the software was designed to to and how we utilize it. We don't allow members to book their own personal training but have the coach do it as certain coaches have different skillsets and tiers in our gym. All this to say we had to set up a round about way to utilize this feature with Wellness Living, it took some time and we had challenges but Wellness Living worked with us and made sure ultimately it works well and efficiently in the process we utilize.
Antwort von WellnessLiving Systems
vor 2 Monaten
Hey Cody, Very much appreciated! We're ecstatic that WellnessLiving has turned out to be the perfect fit for your business and it helps remind us of why we're here. Partnership is truly the only perspective that can help us both achieve success in the long-run, and WellnessLiving was actually founded on that basic idea, which was to align our interests by providing a software solution where the focus is entirely on supporting you and how you run your facility. A solution where your success becomes our success! Before founding WellnessLiving, our co-founders Len and Sasha used alternative platforms like Mindbody, some of which have a lot of features, but it was clear from the outset that the customer wasn't the focus and that would surface with issues in software usability, customer support and constant price increases. At WellnessLiving, we aim to give you the absolute best in support for your business and your amazing experience means the world to us! Brian S. (Customer Advocate)
Verifizierter Rezensent
In Betracht gezogene Alternativen:
Buyer’s Remorse
Kommentare: Horrible. What’s the point of having a customer service phone number and email address if you’re not going to get back to people. I’ve been trying to finish setting up my payment processing account for the last 4 days and haven’t been able to get ahold of anyone to help me finish it. I’ve emailed several people 5 times, called 3 times and left 2 voicemails, and haven’t had any help. The one phone call I did get left a voicemail with vague instructions, and instructed me to call them back if I had questions. I called and haven’t heard back.
Vorteile:
I liked the idea of it. It offers very similar features to MindBody, and it’s half the price.
Nachteile:
I literally couldn’t even make it to the onboarding process. It’s not so much the software as it is the customer service.
Antwort von WellnessLiving Systems
vor 2 Wochen
Hey Rachel, Thank you for taking the time to write us a review. At WellnessLiving we set out to deliver the very best in customer service and that means we spend a lot of time listening to our customers on what we're doing right and on what we can be doing to improve. It seems that you had some difficulties completing the merchant processing application and unfortunately without you providing the necessary information to the processor we cannot help much. Your dedicated Account Executive and Merchant Processing Specialist whom you have spoken with several times did all they could do, but we really need your help to complete the forms to get set up. We are here for you and will continue to do everything in our power to make this wrong right, we look forward to connecting today and once again walking you through what's required to take the next step. Talk soon! Adam T. (Customer Advocate)
Jessica C.
In Betracht gezogene Alternativen:
Wellness Living Review
Vorteile:
What I enjoy most about the software is the quality for the price. It appears to have similar/same features as MindBody and is more affordable. The software is easy to use and my clients love it.
Nachteile:
The onboarding process was drawn out and time consuming. There were too many points of contact and it was somewhat confusing.
Antwort von WellnessLiving Systems
letzten Monat
Hey Jessica, Thank you for writing us a review! We believe everyone should have access to a quality business management platform at an affordable rate, and that's what we're here to provide! It's focusing on the simple stuff that has allowed us to succeed, and our powerful features combined with an interface that's really easy to use has helped many businesses like yours succeed as well. Starting out as a small company has given us a great perspective on why the focus on simplicity, affordability and customer support is just so important to build a successful partnership with our customers, and the other guys (like Mindbody) lose sight of that sometimes. We don't just see our customers as dollar signs, we view it as a long-term partnership with every business on our platform and what makes us happiest is when our customers are so happy that they even refer their friends, family and colleagues to join the WellnessLiving family. Thanks again for the review! Steven H. (Customer Advocate
Salit C.
In Betracht gezogene Alternativen:
Happy with it
Vorteile:
Very easy to schedule classes on the business end, and very easy to book and pay on the client's end. I also like the mailchimp integration which saves me time adding clients manually to the mailing list.
Nachteile:
It would be nice to have an integrated session of both online and in person in one. The store could be more developed and offer shipping options and order fulfillment tracking plus more product options (color, size, etc.)
Antwort von WellnessLiving Systems
vor 2 Monaten
Hey Salit, Thanks for the great review! We focused a lot on cutting out unnecessary steps and clicks in the booking process, so that it's easier for clients to make more bookings and more purchases in your store. That helps encourage repeat visits, which is great, but it also improves the client experience which is great for getting them to share positive reviews and refer their friends to your business. That same focus is applied to the staff interface too, and part of the reason we added the Mailchimp integration and others is to make it easier to run your business, so you can get more done in less time! A big thanks goes to our customers, who over the years, have given us great feedback which we have used to continuously add to and improve on the software - and that's something we're still doing today! Tell us what features you want to see added in our next update, here: https://community.wellnessliving.com/page/home/ Steven M. (Customer Advocate)
