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Was ist Dialshree?

Callcenter-Software mit zusätzlichen Funktionen wie Sprachaufzeichnung, VoIP, ausgehende Wählfunktionen, IP-Telefonanlage. Basiert auf Asterisk.

Wer verwendet Dialshree?

BPO-, KPO-Sektor, Gesellschaften

Dialshree Software - 1
Dialshree Software - 2
Dialshree Software - 3
Dialshree Software - 4
Dialshree Software - 5

Du bist nicht sicher, ob Dialshree das Richtige ist? Mit einer beliebten Alternative vergleichen

Dialshree

Dialshree

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Dialshree

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
18%
3
7%
Vinay
Vinay
System Architect in Indien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elision

5,0 vor 2 Jahren

Kommentare: Appreciated to [SENSITIVE CONTENT] to quick support. But need to some changes in call log process because when i call on support number than no one answer the call in first time. I have to wait for engineer.

Vorteile:

Dial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features.

Nachteile:

Unable to update multiple sms templates. Have to repeat all process to add new template in every time. Dial Shree Software GUI is very slow to make any changes according to other software GUI. Like Vicidial GUI.

Antwort von Elision Technologies

vor 2 Jahren

Dear Vinay, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Hemraj
IT Consultant in Indien
Verbraucherdienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

DialShree - A Game Changer

5,0 letztes Jahr

Kommentare: Super! Our agents are using it dialy and they are finding it very user friendly.

Vorteile:

Using DialShree from Elision has been a game-changer for our contact center operations. The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance. Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers. We highly recommend DialShree and commend Elision for their top-notch product and excellent service.

Nachteile:

Sometimes system goes hang due to internet fluctuations, however rest is super good.

Antwort von Elision Technologies

letztes Jahr

Dear Hemraj, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Shantanu
Team Lead in Indien
Verbraucherdienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly

3,0 vor 5 Jahren

Kommentare: Overall good.But need to work on agent time details(agent reports).For example agent has completed 09 hours of shift but it is showing only 08 hours from outside & when we check it from inside it is showing 09 hours.

Vorteile:

help us to export reports very easily.All the required details are available on screen(RTA)

Nachteile:

Sometimes it got too slow that agents are unable to logged in

Antwort von Elision Technologies

vor 2 Jahren

Dear Shantanu, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Prasad
Business Analyst- IT in Indien
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Simple and Efficient product to resolve all you Call center dialing queries.

5,0 vor 2 Jahren

Kommentare: We are using the Software for more than 3 years now. The GUI is simple and eye catching. the support team is out standing. specially [SENSITIVE CONTENT] are the core guys on whom you can trust on delivering the requirement on time or before time. overall the support staff is very humble and always on quick action mode which is very remarkable.
A special thank to [SENSITIVE CONTENT] as well. very polite person and always guides in right path for the product selection and other services selection.

Vorteile:

Its a very User friendly Software to use and micro level bifurcation of the States help to understand the productivity in simple way. Reporting tool, IVR Flow Tool, Disposition Grouping are the major pros of this software.

Nachteile:

Well there are not many but if Elision team can work on sorting the uploaded list data date wise in acceding order along with user mapping will be an additional benefit.

Antwort von Elision Technologies

vor 2 Jahren

Dear Prasad, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Nigel
Director in Thailand
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Reliable Dialer - Highly Recommended.

5,0 vor 4 Jahren

Kommentare: Our agents are able to use dialshree to contact our customers without much downtime. So far it has been very reliable and highly customisable with our CRM via API.

Vorteile:

It's reliable and highly customisable with our CRM. Comes with lots of reports and very easy to use. Our agents took less than 1 hour to learn how to use the software. I've looked and tested tons of dialer but nothing come close to DialShree. They have a dedicated support team to help us solve any issue with the dialer very quickly.

Nachteile:

There were some small issues with the software in the past but the team solved it quickly. They should also increase the security of the dialer.

Antwort von Elision Technologies

vor 2 Jahren

Dear Nigel, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec