Wer nutzt diese Software?
BPO, KPO, Corporates
Durchschnittliche Bewertung14 Bewertungen
- Gesamt 4.6 / 5
- Benutzerfreundlichkeit 4.6 / 5
- Kundenservice 4.6 / 5
- Funktionen 4.7 / 5
- Preis-Leistungs-Verhältnis 4.6 / 5
- Startpreis 100,00 $/Monat
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Elision Technolab
- Gegründet 2007
- Kampagnen-spezifische Anrufer-ID
- Umleitung der Anrufe
Die hilfreichsten Reviews für Dialshree
Bewertet am 28.9.2017
Service is prompt & good.
All reports are getting correct from this software . in call center reporting part is very important
On real time Screen not getting details correct.
Recording part:- Recording file name is should proper date_time_agent name_campaign name_phone number
Email Notification regarding Space of Hard disk
Bewertet am 5.12.2018
Great attention to details
Kommentare: Good Company, Good Company!
Vorteile: Great, we had some user errors on our end. They provided the time to help out within a few moments time.
Nachteile: That they couldn't complete the task within 10 min time :)
Bewertet am 17.7.2017
When it works, its a great system. Most of the time the system does not work. Extremely frustrating.
Kommentare: Frustration, anxiety, loss of income. Oh, im sorry, you asked for benefits... um. Zero.
Vorteile: Lots of features and options. When it is working it is a great system. The support staff is very nice except I have to come into my office at 1 am to speak with them via skype in India. When the system works it's pretty easy to use. It works 1 day every 4 days.
Nachteile: Most of the time it is not reliable. I have had to send my entire staff home on more than 15 occasions. You cannot get a hold of anyone for support during US Business Hours. Every time I complain about something which is every other day, it works for half of a day, sometimes a full day then stops working the next day. DO NOT RELY ON THIS SYSTEM SOLELY. I was hoping to just use this companies product but after 20 issues and losing thousands of dollars, I have had to invest in another dialer system as a backup. If these guys can figure out how to use their own system and make it more reliable it will be a nice system. Today I had 8 team members on this dialer calling at low volumes and the system just stopped dialing out in the middle of our work day. We have only had the dialer work 1 full day over the past 7 days. That's about what you can expect from this system, 1-2 days of it working. The rest of the time you will be resetting, skyping, testing, testing, testing, and it's just a big waste of time. I have asked them for 2 steady weeks to make sure my system was working because I was hiring new sales reps. It's still not working. Once again today, I had to send my sales team home at 1 pm.
Bewertet am 20.9.2017
Kommentare: Recording is one of the best module in dialer
All the feature are good. they ware properly fine
it is user friendly and easy to operate for admin access.
call recording facility are very good.
installation process takes time
the new diler has a new good feature are compare to old one and old bugs are resolved in new version.
Bewertet am 28.9.2017
Got very good experience. easy to use got software
Kommentare: It reduced our cost and time
Vorteile: Software is easy to use and features are very easy to understand. money is worth for this software.