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Dialshree
Was ist Dialshree?
Callcenter-Software mit zusätzlichen Funktionen wie Sprachaufzeichnung, VoIP, ausgehende Wählfunktionen, IP-Telefonanlage. Basiert auf Asterisk.
Wer verwendet Dialshree?
BPO-, KPO-Sektor, Gesellschaften
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Bewertungen über Dialshree
Elision
Kommentare: Appreciated to [SENSITIVE CONTENT] to quick support. But need to some changes in call log process because when i call on support number than no one answer the call in first time. I have to wait for engineer.
Vorteile:
Dial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features.
Nachteile:
Unable to update multiple sms templates. Have to repeat all process to add new template in every time. Dial Shree Software GUI is very slow to make any changes according to other software GUI. Like Vicidial GUI.
Antwort von Elision Technologies
vor 2 Jahren
Dear Vinay, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
In Betracht gezogene Alternativen:
Collection Module supported us automized our operations.
Kommentare: Amazing experience with team elision, they are quick and professional. Always happy to support and help.
Vorteile:
DialShree by Elision is super equiped with productive features and modules, collection module helped us to send auto reminders, auto calling facility cut down our operational work. integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones.
Nachteile:
Well so far it's a platform with super functionalities and reports, nothing from our side which should be optimized. All good.
Antwort von Elision Technologies
vor 2 Jahren
Dear Ram, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Know Dialshree
Vorteile:
Easy to use and integrate with other softwares, IT support is good
Nachteile:
Lots of glitches that need to be fixed on server
Antwort von Elision Technologies
vor 2 Jahren
Dear Purnima, We're so happy to hear that you had a great experience with DialShree - Omnichannel Contact Center Solution. Our whole team works very hard to keep our customers happy, but we could achieve it thanks to amazing customers like you. Thanks again, and we hope to keep serving you best. Sincerely, The whole team Elision!
DialShree - A Game Changer
Kommentare: Super! Our agents are using it dialy and they are finding it very user friendly.
Vorteile:
Using DialShree from Elision has been a game-changer for our contact center operations. The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance. Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers. We highly recommend DialShree and commend Elision for their top-notch product and excellent service.
Nachteile:
Sometimes system goes hang due to internet fluctuations, however rest is super good.
Antwort von Elision Technologies
vor 2 Jahren
Dear Hemraj, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
In Betracht gezogene Alternativen:
Technical Support Manager
Kommentare: Now we are happy to use this Dialshree application
Vorteile:
**Auto Redialing missed Calls The application provides a satisfying user experience, with specific praise for its functionality.
Nachteile:
The system includes default reports and schedules maintenance times to ensure effective performance and upkeep.
Antwort von Elision Technologies
vor 8 Monaten
Dear Kuldip, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
