Wer nutzt diese Software?

Corporations, franchises, and startups trust Kinnser ADL for scheduling, billing, caregiver oversight, and family management. Our web-based solutions also support home health and hospice services.

Durchschnittliche Bewertung

17 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3 / 5
  • Preis-Leistungs-Verhältnis 3 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • WellSky
  • https://wellsky.com/
  • Gegründet 1980

Über WellSky Private Duty

Run your private duty home care business from anywhere, on any device (iOS & Android), with web-based software from WellSky Private Duty (formerly Kinnser ADL). Integrations for HR, CRM, telephony, billing, payroll, and CMS-1500 & UBS-04 forms streamline your business, while GPS timecards, automated shift reminders, and mass texting simplify caregiver management. WellSky agencies are startups, franchises, and corporations. WellSky solutions also support home health agencies and hospices.

WellSky Private Duty Funktionen

  • Abrechnung & Rechnungsstellung
  • Außendienst Kommunikation
  • Besuch-Verifikation
  • Kundenmanagement
  • Lohn- und Gehaltslisten-Management
  • Pflegeplan-Management
  • Pfleger-Management
  • Terminplanung
  • Versicherungsmanagement

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Die hilfreichsten Reviews für WellSky Private Duty

Ease of use, slow product, communication is lacking

Bewertet am 19.4.2016
T L.
IT Admin
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: The program is very easy to use and their concept is great. I was initially impressed by all the features they provide and I will say that using ADLware has helped streamline several process flows for my office. ADL helps centralize data, helps keep track of clients, important dates, things that can easily be forgotten. Their reporting tool is probably the best that I have seen to this point. Despite all this there are some issues that hinder its growth and popularity at my company. For one. It. Is. Slow. When the staff consistently complain about the wait time from screen to screen its an issue. Waiting 5 - 10 secs for a screen to load might not seem like much but if you're switching from 4 - 5 screens per client and need to work on X number of clients the wait time can add up fairly quickly and become very annoying. I have brought this up many times with their support staff but there has been no significant changes since we signed on with them. Although they do say they are "fixing" the issue. Bug fixing issue is also a big mark against them. If it weren't for the nice staff on the help line I would give them a zero for customer service. There is no set time or communication as to when bug issues will be fixed and and there is no way to see the status of your issue. Once an issue becomes internalized they close your issue. No resolution/fixed/in queue. Nothing. We have several bug issues that are still "being worked on" from when we signed on. That's nine months! Can you imagine if Apple or Windows had a bug issue that was nine month old with no resolution in sight? There would be riots. In the case that issues do get fixed you will never be notified unless you contact the help line to check on the issue. New features are rolled out every month. However, its hard to get excited about these new features when you know there are several bugs/issues that are still being ignored. I also feel there is no communication between their help line/trainers and their development team. There have been cases where we called in to ask about new features and how they work and the help line/trainer did not know what we are talking about or how to help us. Overall the product is ok. Would i recommend this to others? probably not. Note: If you are looking for custom features to fit your specific needs you may consider looking elsewhere as they do not do software customization.

Kinnser is a great and easy tool for patient documentation.

Bewertet am 12.7.2018
Nuha H.
Business Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: I do like the ease of use, the mailbox feature is convenient and stores all other employees information so it's easy access to fellow colleagues, and I LOVE that you can prepopulate information from previous visit notes.

Nachteile: I don't like that the system doesn't automatically clean out discharged patients so that my "hotbox" doesn't look full. Also it's not always clear how to access patient's information when you're new to the system. Also I wish there wasn't always so much maintenance going on.

Kinser user for 5+ years.

Bewertet am 18.1.2018
Allison S.
Case Manager
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: GPS clocking in and out - caregiver and family portals - client and caregiver filters - office staff mobile app for field work.

Nachteile: Does not have the ability to grow with a company past a certain point. Reports are set and not customizable. Scheduling is not efficient and the system crashes if you have more than one window open.

Kinnser is destroying a once good system

Bewertet am 8.4.2016
Aaron S.
CEO
Öffentliche Sicherheit
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The price is the only thing saving them. Cheaper than all the other products. But I guess you get what you pay for and we've learned that lesson the hard way.

Nachteile: The stability of the system is horrible. It's constantly buggy and key features stop working for long periods of time and the help desk is horrible about replicating the user errors which delays the problems actually being solved. I don't trust the billing and payroll data, so I do alot of offline work to ensure we do things properly. The usability of the system is not good, you have to click many many times to complete tasks and things are in many different screens which is not efficient. They don't automate processes that should be automated causing alot of manual offline work.

Pros and cons

Bewertet am 26.6.2019
Ruth H.
Home Health Aide
Gesundheit, Wellness & Fitness, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I clock in and out on this throughout the day. It responds quickly.

Nachteile: I wish that it would add up my hours daily so that I could see it and not just administration. I also wish that it would "speak " to our company's software to make it easier on administration.

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