Wer nutzt diese Software?

We serve strategic sales and marketing organizations within the Fortune 500.

Durchschnittliche Bewertung

44 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Ecosystems
  • http://www.ecosystems.us/site/
  • Gegründet 2000

Über Value Management Office

The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams.

Value Management Office Funktionen

  • Einstellungen (Personalbeschaffung)
  • Ertragsmanagement
  • Gesundheitswerte
  • Gewinn- / Verlust-Analyse
  • Kommunikationsmanagement
  • Konto-Benachrichtigungen
  • Kontoverwaltung
  • Kunden-Lebenszyklus-Management
  • Kundenbindung
  • Nutzungsverfolgung / Analyse
  • Angebotsmanagement
  • Content-Management
  • Dokumentenmanagement
  • Gebietsmanagement
  • Kollaboration
  • Kontaktmanagement
  • Leadmanagement
  • Leistungsmanagement
  • Meeting-Management
  • Präsentation-Management
  • Trainingsmanagement
  • Ziel- / Kontingentverwaltung

Die hilfreichsten Reviews für Value Management Office

VMO Review for Managed Print Services Strategic Business Reviews

Bewertet am 8.7.2019
Joni V.
Client Manager
Druck, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The VMO offers an innovative way to present strategic views of a customer's business, while at the same time sections to show the 'state of the business' data important to my customers. I appreciate the Value Consultants with whom I work to craft the Business Reviews for my customers.

Vorteile: The platform is an innovative way to present business relevant data regarding customer priorities in their print environment. The VMO continues to innovate so that the platform provides insights into the customer business components of their print environment.

Nachteile: The platform is restrictive in some ways regarding presentation of data sets and trends in the Insights and Innovations section. Some information is presented in Excel spreadsheet format, which is inconsistent and varies from the more innovative and standardized views data is presented throughout the platform.

Antwort des Softwareanbieters

von Ecosystems an 15.7.2019

Hi Joni,
Thank you so much for taking the time to leave us a review! We are happy to hear that you find our platform to be an innovative way to present relevant data and strategic views of your customer's business. We are always looking for ways to make your experience as seamless as possible. Please feel free to reach out to your value consultant or our team at VMO@Ecosystems.us to let us know how we can make your presentation of data sets and trends less restrictive. Thanks again!

Feedback on the VMO experience and HP Managed Print

Bewertet am 30.1.2019
Ross R.
Client Manager
Informationstechnologie & -dienste, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent. The VMO is always open to new ideas, really helps to support a large complex always changing account.

Vorteile: Flexibility and Scale-ability
This software is used primarily as a quarterly status tool, and over the past 4 years has been able to easily accommodate growth and changes in the client account.
Additionally the tool has been able to adapt to new custom use requirements, supporting client executive audiences. The client has been able to adopt the tool into their offices for adhoc reporting.

Nachteile: The software default is fully loaded detailed drill downs. This is great, but can be a hindrance to keeping the subject at a summary level. Maybe consider different detail options, rather than customizing the default. Options would target the audience needs for summary <-> detail.

Antwort des Softwareanbieters

von Ecosystems an 5.2.2019

Hi Ross,
Thank you so much for taking the time to leave us a review! We are happy to hear that you have been able to experience the flexibility and scale-ability of our VMO platform. Your value consultant, Andrew Menges, will be reaching out to you to show you how to view the summary detail. Please feel free to reach out to us with any other feedback or questions at vmo@ecosystems.us. Thanks again!

Supports MPS accounts

Bewertet am 6.2.2019
Tim W.
Account Manager
Druck, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been able to have future growth opportunities with my customer due to the information that is placed on the road map. We have aligned ourselves and set goals, action items to keep on progress with the road map

Vorteile: The best feature about the VMO is can be totally designed and reflective to my customer. I appreciate that this is not an out of the box tool but a tool that can be designed to meet the story that you want to communicate with the customer. The data that the tool is about to display is excellent and assists in helping the customer understand their purchased managed print environment.

Nachteile: It can be difficult to edit information in the VMO and is best to ask assistance from the VMO team members.

Antwort des Softwareanbieters

von Ecosystems an 22.2.2019

Hi Tim,
Thank you so much for taking the time to leave us a review! We are happy to hear that you are able to use our platform to tailor your story to your customer and have been able to have future growth opportunities because of the VMO. Please let us know how we can make it easier for you to edit information and if you have any additional feedback or questions. We are always looking for ways to improve and make your experience as seamless as possible. Feel free to reach out to us at vmo@ecosystems.us. Thanks again!

Value Mgmt Office Review

Bewertet am 29.1.2019
Shelly F.
Client Manager
Druck, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall the consultants are quick to respond, flexible, receptive to listening to recommended changes and are timely. I would like to see them, however, in more of a consultant role. As they see all of the MPS data that resides in this application, they should be seeing trends with clients in the same industry and then advise the HP Client Managers accordingly. I would also like them to bring new ideas to the table on how we can continuously refresh the data with different views or actions to make it more appealing to the client.

Vorteile: 1) The ability to see fleet data in one application

Nachteile: 1) Difficult to use at times
2) When at a client site and presenting, there seems to be a delay when selecting certain fields. Which causes frustration with the client.
3) Inability to update information myself after consultant has added data. Have to wait on them to make corrections/changes.
4) Inability to create a view that shows the # of cases by printer and the issues that printer has had. That would allow us to see the problem printers.

Antwort des Softwareanbieters

von Ecosystems an 6.2.2019

Hi Shelly,
Thank you so much for taking the time to leave us a review! We are happy to hear that you're able to leverage our VMO platform by viewing all of your fleet data in one application as we strive to provide a seamless experience for you and your clients. There is an ability to create a view that shows the number of cases and issues by printer if the data is available. Your value consultant, JJ Komisar, will be reaching out to align to your needs. Please let us know if you have any other feedback or questions at vmo@ecosystems.us. Thanks again!

VMO adds great business value and insight

Bewertet am 20.5.2019
Jerry S.
Corporate Account Manager
Computer-Hardware, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The Value Management Office helps you to align your business needs with the data and analytics necessary for meaningful insight, allowing one to have the information needed to understand the value in order to make the right business decisions.

Vorteile: Aside from the useful data analytics, the Value Management Office (VMO) offers one the ability to insert key milestones and other metrics for managing business timelines which is helpful in any business opportunity or project case.

Nachteile: No downside to this software. If you want a feature that is not yet available, the VMO team is flexible to work with on your requests.

Antwort des Softwareanbieters

von Ecosystems an 22.5.2019

Hi Jerry,
Thank you so much for taking the time to leave us a review! We are happy to hear that our platform has been helpful in your business opportunities and project cases. We love getting to work with clients like you and are always looking for ways to improve. Please feel free to reach out to us at VMO@Ecosystems.us with any additional feedback or insights to make your experience the best. Thanks again!

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