Wer nutzt diese Software?

Tour Operators offering tailor-made tours for individuals travellers, who have agreements with wholesalers, DMCs, GDSs, etc, providing XML flows.

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support währen der Geschäftszeiten

Angaben zum Hersteller

  • eMinds
  • http://www.tailormadetour.biz/
  • Gegründet 2000

Über TailorMadeTour

TailorMadeTour is an innovative all-in-one, powerful and time-saving tech tool. It allows Tour Operators to create complex FIT tailor-made tours in few clicks and get real time quotations for multiple services with one single click. Book all the services with one single click, through one single tool. Send automatically generated, personalized documents to your customers. Connect with your suppliers via XML in real time. Platform integrated with +60 suppliers.

TailorMadeTour Funktionen

  • Angebotsmanagement
  • Angebotsmanagement
  • Benutzerdefinierte Pakete
  • GDS- / OTA-Integration
  • Kundenmanagement
  • Lieferanten-Management
  • Preis- / Margen-Management
  • Reisebus-Reservierung
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung von Unterkünften
  • Reservierung-Management
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem

Die hilfreichsten Reviews für TailorMadeTour

IT Manager of JETSET a french Tour Operator based in Paris. Member of Gastaldi's group in Italy

Mit Google übersetzen Bewertet am 22.3.2018
Arnaud D.
IT MANAGER
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: After a long search in the market and some tests with several other softwares, we finally have found a customizable tool that can satisfy our needs: Tailor Made Tour.
The tool had to answer to the needs of 3 different markets : ITALY / FRANCE / USA.
The tool has been adapted to our specifications, after a very intense partnership and many meetings,
The flexibility of the solution combined with a very reactive staff help us in our daily work.
We have worked to offer a powerfull B2B to our customers and have added some specifics matters.
Regarding the "A la carte" point of View, for me, this software is the best system to handle numerous quotations.

Nachteile: We, in JETSET, have a global digital approach and we need that the tools that we are using, follow our needs that evolve daily with th market.At this level regarding the quotation no doubt that Eminds and Tailormade Tour is the best solution to propose. But regarding the confirmation process they are still some difficulties to climb to reach the target.
The support and development teams are really engaged to help in our daily work and to face the difficulties that we can encounter. They want to offer the key of the success by an agile approach,

Antwort des Softwareanbieters

von eMinds an 3.4.2018

Thank you Arnaud,
We appreciate your opinion and your words: our partnership becomes everyday stronger and we are glad to stay close to you everyday, satisfying your needs.
As you said, flexibility, an agile approach and an easy-to use tool are our key concepts, in order to give you an even more powerful platform.
We appreciate your suggestions: as you know, our attention is always focused on how we can improve our tool and our meetings, our daily experience with Jetset, is precious to let TailorMadeTour always be the best solution for your daily work.
Thank you so much, Arnaud!

very useful technology for our job..helps us improve business

Mit Google übersetzen Bewertet am 21.2.2018
Nathalie D.
Responsable Service FIT
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: it helps us to save time in our daily work. The itinerary looks nice and the travel agencies appreciate it. It helps us to do more quote daily so also to confirm more bookings. Give us access to lots of avaibilities.

Nachteile: The fact that it is not always as flexible as i wish it to be.
Exemple : agents from my team and me would like
1/to be able to reverse the complete itinerary just with one button
2/have not to refresh the quote before we duplicate it
3/ too much refresh...takes time...we sometimes have to refresh even before we finish the quote, we should be able to decide when to refresh
4/ still some issue with resort fees
I know that on our side we still have some work to do also regarding bookings and vouchers.
we wish that when we book it doesn't do one res per hotel. It's easier for us and for the supplier as Rocky to have all res on the same reservation number for the same client. We would like to be able to add internal ref on our reservation so that this res shows on the suppliers statement for our accounting purpose.

Antwort des Softwareanbieters

von eMinds an 27.2.2018

Thank you very much Nathalie! We have really appreciated your feedback and your suggestions!
Our aim is to improve and to to do things always at our best.
We will consider your suggestions in order to make TailorMadetour more perfect and flexible. Since more than 10 years, our customer's opinion leads the way for our daily job and future developments: we highly care for our Customers. Thank you Nathalie.

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