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TailorMadeTour
Was ist TailorMadeTour?
TailorMadeTour ist ein innovatives, leistungsstarkes und zeitsparendes technisches All-in-One-Tool. Es ermöglicht Reiseveranstaltungsbüros, komplexe FIT-Touren nach Maß mit wenigen Klicks zu erstellen und mit einem einzigen Klick Echtzeit-Angebote für mehrere Dienstleistungen zu erhalten. Buche alle Dienstleistungen mit einem einzigen Klick, über ein einziges Tool. Sende automatisch generierte, personalisierte Dokumente an deine Kundschaft. Verbinde dich über XML in Echtzeit mit deinen Lieferanten. Die Plattform ist mit mehr als 60 Lieferanten integriert.
Wer verwendet TailorMadeTour?
Reiseveranstaltungsunternehmen, die maßgeschneiderte Touren für Einzelreisende anbieten, die Vereinbarungen mit Großhändlern, DMCs, GDSs usw. haben und XML-Flüsse bereitstellen.
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Bewertungen über TailorMadeTour
IT Manager of JETSET a french Tour Operator based in Paris. Member of Gastaldi's group in Italy
Vorteile:
After a long search in the market and some tests with several other softwares, we finally have found a customizable tool that can satisfy our needs: Tailor Made Tour. The tool had to answer to the needs of 3 different markets : ITALY / FRANCE / USA. The tool has been adapted to our specifications, after a very intense partnership and many meetings, The flexibility of the solution combined with a very reactive staff help us in our daily work. We have worked to offer a powerfull B2B to our customers and have added some specifics matters. Regarding the "A la carte" point of View, for me, this software is the best system to handle numerous quotations.
Nachteile:
We, in JETSET, have a global digital approach and we need that the tools that we are using, follow our needs that evolve daily with th market.At this level regarding the quotation no doubt that Eminds and Tailormade Tour is the best solution to propose. But regarding the confirmation process they are still some difficulties to climb to reach the target. The support and development teams are really engaged to help in our daily work and to face the difficulties that we can encounter. They want to offer the key of the success by an agile approach,
Antwort von eMinds
vor 7 Jahren
Thank you Arnaud, We appreciate your opinion and your words: our partnership becomes everyday stronger and we are glad to stay close to you everyday, satisfying your needs. As you said, flexibility, an agile approach and an easy-to use tool are our key concepts, in order to give you an even more powerful platform. We appreciate your suggestions: as you know, our attention is always focused on how we can improve our tool and our meetings, our daily experience with Jetset, is precious to let TailorMadeTour always be the best solution for your daily work. Thank you so much, Arnaud!
very useful technology for our job..helps us improve business
Vorteile:
it helps us to save time in our daily work. The itinerary looks nice and the travel agencies appreciate it. It helps us to do more quote daily so also to confirm more bookings. Give us access to lots of avaibilities.
Nachteile:
The fact that it is not always as flexible as i wish it to be. Exemple : agents from my team and me would like 1/to be able to reverse the complete itinerary just with one button 2/have not to refresh the quote before we duplicate it 3/ too much refresh...takes time...we sometimes have to refresh even before we finish the quote, we should be able to decide when to refresh 4/ still some issue with resort fees I know that on our side we still have some work to do also regarding bookings and vouchers. we wish that when we book it doesn't do one res per hotel. It's easier for us and for the supplier as Rocky to have all res on the same reservation number for the same client. We would like to be able to add internal ref on our reservation so that this res shows on the suppliers statement for our accounting purpose.
Antwort von eMinds
vor 7 Jahren
Thank you very much Nathalie! We have really appreciated your feedback and your suggestions! Our aim is to improve and to to do things always at our best. We will consider your suggestions in order to make TailorMadetour more perfect and flexible. Since more than 10 years, our customer's opinion leads the way for our daily job and future developments: we highly care for our Customers. Thank you Nathalie.
Very easy to create trip to send to client with e-minds.
Kommentare: The Benefits of the software are definitely the rapidity to create a trip that you can send to your client. Certainly can improve, but it is in the good way.
Vorteile:
The facilities to use the software and the rapidity to do an offer are the thing that I like most. Very easy also if we need to change the date or to add one day more for example, the software move everything for one day if you add the day in the middle of the planning trip.
Nachteile:
Maps are not always correct, and when a city need to be added is not automatically. When we put a manualy stop, the Kilometer are wrong.
Antwort von eMinds
vor 7 Jahren
Thank you so much Bruno. We are glad to see that Siel Canada is growing , thanks to our tool. Our R&D division works everyday, in order to make our platform always updated, according to your needs and suggestions. Thank you Bruno!
Very useful system
Kommentare: Although initially it was quite a learning curve and we had some teething problems, the system is very good overall and the support is excellent. The more we use the system the more we are simplifying our quoting and booking processes, and saving time.
Vorteile:
It makes quoting a tailor-made holiday very quick by searching numerous suppliers at the same time. It is easy to change the criteria, such as dates, number of nights or stops in the itinerary. It costs everything to our own set mark-ups and exchange rates, but it is simple to modify individual elements.
Nachteile:
Adding additional services that are not available through the XML is a bit time consuming and as a UK based operator using an Italian designed system, some of the language translations are not ideal, but these are only internal, not on the client documentation, and they can be fixed.
Antwort von eMinds
vor 4 Jahren
Thank you so much Cath. Our aim is to improve and to to do things always at our best. We will consider your suggestions in order to make TailorMadeTour more perfect. We are working constantly at implementing new improvements and your help and support in this operation is highly appreciated! Grazie!
A Great find for our company
Kommentare:
We were looking for quite some time for a company able to customize an XML solution for us in order to regroup our different suppliers on one platform in order to create fast and complex itineraries for our clients. Goal , create easily a new itinerary, fast, catching our prices in real time and giving us the possibility to change quickly the quote in case of date change, routing change... We needed the platform in french and english. So they have done it. We have now a working solution to manage our quotes, to book all services with one click and generating our vouchers for the different services.
They have a great customer support modifying continuously the platform in order to accommodate our requests of improvements to fit our special business needs. Our itineraries vary from a week till 60 days of travel.
Great team and easy to work with :) they are listening to their customers.
Thanks Eminds - Olivier / America Voyages.
Antwort von eMinds
vor 8 Jahren
Thank you so much Olivier! It is also thanks to your precious suggestions that TMT is growing and adapting to your business. We care for customization of our solutions because we highly care for our Customers! Thank you Olivier.
