Wer nutzt diese Software?
Enterprise & Business Customers, Call Centers, Customer Support, SMS Marketing, Higher Education, Retail/eTail, QSR, Travel & Entertainment, Franchise, CPG, Banking, Developer API.
Durchschnittliche Bewertung
13 Bewertungen- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.6 / 5
- Kundenservice 5 / 5
- Funktionen 4.7 / 5
- Preis-Leistungs-Verhältnis 4.9 / 5
Produktdetails
- Startpreis 79,00 $/Monat
- Preisinformationen Pay as you go or volume priced packages.
- Kostenlose Version Ja
- Kostenlose Testversion Ja
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Einsatz
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
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Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- TrueDialog
- http://www.3seventy.com/
- Gegründet 2011
Über TrueDialog
More Features. Half the Price. Now in our 10th year serving customers, TrueDialog's Enterprise-Grade SMS Platform is built for big business, yet made easy for small business. Text 1-to-millions and also utilize our unique "TrueDialog" feature for multi-user, team-based 2-way conversations at scale. Call Center Module and Mobile Apps pre-built for 1,000s of reps. Integrations with SalesForce, MS Dynamics, Oracle, & others. Seamlessly move between Short & Long Codes. Fully-documented SMS API.
TrueDialog Funktionen
- Fundraising-Management
- Job-Anzeigetafel
- Mailinglisten-Management
- Mitglieder-Buchhaltung
- Mitglieder-Gemeinschaften
- Mitglieder-Portal
- Mitgliederverzeichnis
- Mitgliedschaft-Management
- Veranstaltungsmanagement
- Website-Management
- Batch-Daten Kommunikation
- Chat / Messaging
- Content-Management
- Druck-Management
- E-Mail-Verteilung
- Multi-Channel-Kommunikation
- On-Demand Kommunikation
- Personalisierung
- Video-Inhalte
- Vorlagen-Management
- interaktive Inhalte
- Chatbot
- Email-Automatisierung
- Gruppen-Messenger
- Human Handover
- Lead-Distribution
- Lead-Qualifizierung
- Mobiles Nachrichtensenden
- Multi-Channel-Kommunikation
- Produktempfehlungen
- Segmentierung der Audienz
- Terminplanung
- Video-Chat
- Geo-Zielgruppenerfassung
- Kontaktmanagement
- Massenbenachrichtigungen
- Szenarioplanung
- Vorlagen
- Zwei-Wege-Kommunikation
- Absolventen-Management
- Beurteilung-Management
- Fakultät- / Personalmanagement
- Fundraising-Management
- Studenteb-Information / Aufzeichnungen
- Studentenportal
- Stundenplan-Management
- Terminplanung
- Verwaltung der finanziellen Hilfe
- Wohnungsmanagement
- Zulassungsmanagement
- Beurteilung-Management
- Bewerber-Management
- Evaluationmanagement
- Formularverwaltung
- Gebühren Management
- Hochschulen / Universitäten
- Personalbeschaffung-Management
- Self-Service Portal
- Software für Schulen
- Verwalten von Anwendungen
- Verwaltung der finanziellen Hilfe
- Wertung
- Aktivitäten/News Feed
- Audio / Video-Konferenzen
- Blogs
- Chat / Messaging
- Filesharing
- Mitarbeiterverzeichnis
- Newsletter-Management
- Umfragen & Feedback
- Veranstaltungskalender
- Wissensmanagement
- E-Mail Marketing
- Engagement-Überwachung
- Gutscheine
- Kanalzuordnung
- Kontextabhängige Zielansprache
- Push-Benachrichtigungen
- Standortbasiertes Marketing
- Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
- Versenden von Textnachrichten
- Berichterstattung / Analyse
- Geplanter Nachrichtenversand
- Kontaktmanagement
- Kurzwahlnummern
- MMS
- Massen-SMS
- Mobile Coupons
- Mobile Keywords
- Nachrichten-Personalisierung
- Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
- Umfragen/Abstimmungen
- Zwei-Wege-Messaging
- Community-Management
- Höhere Bildung
- Interaktives Lernen
- Kommunikationstools
- Mobile App
- Orientierungs-Management
- Sicherheitsmanagement
- Software für Schulen
- Standortverfolgung
- Studentengruppenverwaltung
- Umfragen / Wahlen
- Veranstaltungskalender
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Die hilfreichsten Reviews für TrueDialog
Problem Solver, easy to use. The best text messaging software out there!
Bewertet am 2.11.2017
Bruno B.
Kommentare: Keeping touch with customers. Being able to send text message to a wide range of people and since it saves your messages, you are able to keep track and reply to them.
Vorteile: This is the best text messaging software we have ever used. Will not only help us keeping track of our conversations to our customers, it will also make it very easy to manage and reply each of these texts. The system is so simple and easy to use, it will keep you from making mistakes. Using this software also helps you keep your customers engaged with your business by allowing you to keep in touch with them. Take your SMS strategy to the next level!
Nachteile: Could use some improvement on the CRM service. Sometimes it also "jams" and takes a while to either receive or send messages, although messages are always "sent" and "received", don't expect it to be received straight away.
Hands down the BEST SMS Platform and Support you can find
Bewertet am 31.10.2019
Bryan H.
Kommentare: We are able to send millions of text messages without delays in processing and get real time reporting. Its a no brainer.
Vorteile: The Customer Support is hands down the best I have seen at any company, usually getting responses within an hour. They are continually innovating and making tweaks to make the product better and faster. The welcome feedback and can make custom changes for you very quickly.
Nachteile: Nothing bad to say about the software. We haven't really tried any other providers to compare them to but they by far exceed my expectation in terms of customer service.
3Seventy was easy & professional to work with. It was a relatively seamless cut-over!
Bewertet am 9.8.2017
Kristi H.
Kommentare: 3Seventy gave us a streamlined method of text messaging, where the replies to the texts are also stored in Microsoft Dynamics CRM and the original sender is notified of the reply.
Vorteile: 3Seventy's SMS plug-in for Microsoft Dynamics CRM has helped to streamline our Admissions Coordinators texting prospective students. It not only allows you to send the text and store it on the CONTACT record, but if a reply comes back, the coordinator is notified by email. This is means that there is no more sifting through hundreds of incoming text messages and trying to match up the CONTACT with the correct coordinator (original sender) ' it is done automatically. This is a simple and cost-effective method to send (and track) text messages.
Nachteile: The initial implementation requires a strict 160 character text message. Some of our users would prefer a more variable field that would allow a longer message to be sub-divided into multiple text messages.
We found replying to incoming prospects via text reaches more prospects and is time efficient
Bewertet am 14.2.2018
John M.
Kommentare: More sales! All software takes some time to learn use effectively and customer support is almost always available, we have been able to add users quite easily and select area codes we prefer for different markets we are in
Vorteile: I have a dashboard and I can see what all of our agents are doing on a daily or weekly basis, review their history and notes. This product provides efficiency and ease of use that allows us to reach more leads than using the telephone with fewer sales agents
Reliable system and support
Bewertet am 31.10.2019
Lenny T.
Vorteile: Ease of use, our developers were able to integrate with the TrueDialog API very quickly. Our users were able to use the system with no problems.
Nachteile: Overall no issues, customer service has always been responsive and willing to help.