Betterez

von Betterez

4.5 / 5 14 Bewertungen
Betterez

Beliebte Produkte


Wer nutzt diese Software?

RTM Travel: Airline, Motorcoach, Rail, Ferry, Cruise, Car Rental; RTM Multi-use Ticketing/Admissions: Concert venues, Box office, Sports & Leisure, Parks public/profit, such as zoo's, Event Managers

Durchschnittliche Bewertung

14 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Betterez
  • http://www.betterez.com
  • Gegründet 2011

Über Betterez

Betterez provides sales, marketing, operational, and ancillary revenue functionality to both Travel and Multi-use Ticketing Operators. We provide our clients the ability to increase their sales channels, increase customer loyalty, more efficiently manage their operations, and optimize revenue by quickly bringing on new products or services.

Betterez Funktionen

  • Abrechnung & Rechnungsstellung
  • Driver-Daten
  • Fahrer-Protokolle
  • Fahrtenbuch
  • Festes Strecken-Management
  • Mehrfache Routen-Unterstützung
  • Paratransit (spezielle flexible Busse in den USA)-Management
  • Routing
  • Terminplanung
  • Versandmanagement
  • Angebotsmanagement
  • Barcode / Tickets scannen
  • Customer Data Management
  • Kartenverkauf vor Ort
  • Kartenwiederverkauf
  • Kiosk-Kartenverkauf
  • Konzessionsmanagement
  • Mitarbeitermanagement
  • Mobiler Kartenverkauf
  • Online-Kartenverkauf
  • Saisonkarten
  • Seating Map
  • Ticket Reservations
  • Verkaufspunkt POS
  • Website-Management
  • Zuhause drucken
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Auftragsmanagement
  • Fahrer-Management
  • Flotten- / Ausrüstung-Management
  • Kundenmanagement
  • Lastmanagement
  • Lieferanten-Management
  • Routing
  • Terminplanung
  • Versand-Management
  • Versandmanagement

Die hilfreichsten Reviews für Betterez

Functional, Nifty, Ever Growing Reservation System.

Mit Google übersetzen Bewertet am 21.9.2016
Joe W.
CEO
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: been using this product for over 4 years now- and we have had in grow with our business. In the beginning we were using home made database that was very specifically engineered to our needs, but wasn't capable (because of its age) of taking online reservations. We integrated the basic online component of Betterez into our system with a high degree of extra effort on our customer support staff side. Eventually we changed our in-house system and policies and made the move over to a Full Time Betterez system; this change was a little rough in the beginning but we received great support from the Betterez team and it worked out well. Now almost 5 years later we are still reaping the benefits of an up to date, supported, and growing reservation system. It has been wonderful to be a part of the development of the Betterez system.

Vorteile: All in one transportation reservation, manifest, and sales system.
Good Support.
Front Side simplicity and intuitive user friendly GUI that even our Senior/Non-tech savvy customers can use easily.

Nachteile: Some changes are slow and others happen like lightening- it makes for a bumpy ride at times, and soft/whiney employees can have a hard time dealing with the changes or lack there of.
The system does not have a simplistic, intuitive, or as yet, reliable accounting system to integrate into our bookkeeping or payroll- though I am told this maybe coming.

Very good product that is so easy to use.

Mit Google übersetzen Bewertet am 12.12.2016
Scott W.
President
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When we bought the company, ticketing was a manual process. We had books to keep track of passengers and availability and paper everywhere. We tried to have custom reservation platform built and it was an expensive lesson that did not even get off the ground. I got introduced to Betterez and had several conversations with their reps. I could not believe how much time these guys dedicated to me and my little company. Still, to this day, they both take a personal interest in what is going on and how we are making out with the program. Anytime I have a thought or request for a change, they listen and ask questions. Betterez is very simple to use and get onto using. I love that it is cloud-based, I can log in anywhere in the world from my phone or tablet. We very recently launched our online purchasing through our website, this is helping us provide our customers with another easy and safe method to check the availability of seats and to buy tickets. This will help me achieve my goal of being paperless.

Vorteile: PROS - very easy program, fantastic follow-up, and support, customer support group are quick to respond, works very well

Nachteile: CONS -hopefully, some new features come along would like to have capabilities to do charter bookings and manifest as well as the line run ticketing, would like to have the ability to assign drivers and vehicle numbers to a manifest.

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