--- description: Detaillierte Informationen über Betterez zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Betterez Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Event-Ticketing-Systeme](/directory/30039/ticketing/software) > [Betterez](/software/144629/betterez) # Betterez Canonical: https://www.capterra.com.de/software/144629/betterez Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144629/betterez?page=2) > Cloudbasierte Unternehmenssoftwarelösung im Bereich Reservierungs- und Ticketing-Management (RTM) für Reisen und Multi-Use-Ticketing. > > Bewertung: **4.8/5** von 24 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Betterez? RTM Travel: Fluggesellschaft, Reisebus, Zug, Fähre, Kreuzfahrt, Mietwagen, RTM und Multi-Use-Ticketing/Einlass: Konzertveranstaltungen, Box Office, Sport und Freizeit, öffentliche/kostenpflichtige Parks wie Zoos, Eventmanagement. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 24 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Betterez - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 50,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Französisch, Spanisch - **Verfügbare Länder**: Albanien, Andorra, Argentinien, Belarus, Belgien, Bolivien, Bosnien und Herzegowina, Brasilien, Bulgarien, Chile, Deutschland, Dänemark, Ecuador, Estland, Falklandinseln, Finnland, Frankreich, Französisch-Guayana, Färöer, Gibraltar und 49 weitere ## Funktionen - Angebotsmanagement - Anmerkungen zur Reservierung - Auftragsmanagement - Barcode/Ticket Scanning - Berichterstattung / Analyse - CRM - Fahrer-Management - Festes Strecken-Management - Kommunikationsmanagement - Kundenbetreuung - Kundendatenverwaltung - Kundenmanagement - Mehrfache Routen-Unterstützung - Online-Buchung - Reservierte Plätze - Reservierungs-Management - Sendungsverfolgung - Terminplanung - Versand-Management - Website-Management ## Integrationen (8 insgesamt) - Constant Contact - Google Analytics 360 - Mailchimp - ManyChat - Microsoft Power BI - Salesforce Sales Cloud - SimpleTexting - SurveyMonkey ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Event-Ticketing-Systeme](https://www.capterra.com.de/directory/30039/ticketing/software) ## Ähnliche Kategorien - [Event-Ticketing-Systeme](https://www.capterra.com.de/directory/30039/ticketing/software) - [Public Transportation Software (Öffentlicher Verkehr)](https://www.capterra.com.de/directory/30601/public-transportation/software) - [Transport-Management-Systeme](https://www.capterra.com.de/directory/30820/transportation-management/software) - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) ## Alternativen 1. 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It is kinda scary that one change can mess everything up. > > Love it, the experience has been great from start until now. All the team members are really helpful and the system is wonderful. Thank you ----- ### "Betterez bringing bus industry out of the dark ages" — 5.0/5 > **Kasper** | *16. September 2022* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The only dedicated intercity bus software based in North America that I found acceptable. Time zones are killer for international options, and it is nice to have daytime support, and our industry was so much in the dark ages, it takes time to develop this to what the airlines, are or uber is, but they are doing it, we are working with them on that, and our in house team innovates on what Betterez doesn't have time to do. > > **Nachteile**: Well, we have a way to go before we can say we are better than airlines uber, or other well-funded sectors. Maybe 5 to 10 years before the bus sector has a 100% capable fully developed software, we are just that far behind other sectors. Not Betterez fault, mostly greyhound fault, but Betterez is working to improve that. > > The average person has expectations that the bus sector is as developed as any other sector. Our industry is limited in size and limited funding, once you adjust your expectations that we don't have airline-level budgets or uber venture capital, you will realize that working with Betterez is frankly the only solution. But if you think that you can buy some buses, undercut your competition, and just get Betterez for bare bone price and take over the market, you have a big surprise and disappointment coming your way. This isn't high-volume software, It is about long-term relationships, and willingness to pay as your part of the investment into future development and evolution. This software won't allow you to be a fly-by-night operation, you still need to do things, right, and have IT, team, dev team, marketing, admin, and compliance, If you think the software is your entrance to competing with the existing players, your better off doing something else in life. Betterez is a good software partner, and you must be willing to work with them, and they will work with you, but this is a long-term relationship and you need to protect it and nurture it. You must be committed to operating and staying operational. Yes the software is a great foundation, and it has the option to grow, but we have a full-time dev team to evolve Betterez through API hooks even more. ----- ### "The Jet" — 4.0/5 > **Rob** | *21. November 2022* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Betterez has a ton of features and the team are great to work with. I particularly enjoy exploring the data, I just wish that some of the analytics were better presented. > > **Nachteile**: Aspects of the set up are not intuitive or seem to be pacing behind competitors. In particular, pre- and post-departure notifications and Terms o\& Conditions rely on html coding, and ad hoc customer messaging is non-existent. The software is set up to run a company, just not to market the company and elevate the guest experience. > > I'd stick with Betterez because because of the support offered by the team to address any issues. ----- ### "Betterez Ticketing - Crucial to Our Success" — 5.0/5 > **Owen** | *3. August 2022* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: From a admin usability POV it is excellent. Customer UX also very good. Very mobile friendly and makes our operations easier to manage on a daily basis. > > **Nachteile**: Very little I could say I dislike about the product. > > Really helpful and responsive on the occasions required. Best thing overall is that it is a system that we use day in and day out to sell and manage our services and it makes that process very easy. It is a very reliable toll and great solution for what we need. ----- ### "A great partner\!" — 5.0/5 > **Christine** | *26. August 2022* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Betterez makes it easy to provide transportation services and allows various levels of permissions so not to allow all - all access. > > **Nachteile**: There is not very much that we do not like about the software. > > The Betterez software and team are a great partner for improving and managing transportation services. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144629/betterez?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/144629/betterez) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Strukturierte Daten