Wer nutzt diese Software?
- Improve your SaaS trial conversions - Drive customer adoption - Reduce customer churn - Offer the right up-sell at the right time - Collaborate with all departments
Durchschnittliche Bewertung5 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Angaben zum Hersteller
- Gegründet 2012
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.
- Prädiktive Analytik
- Survey/Poll Management
Die hilfreichsten Reviews für Amity
Bewertet am 16.2.2018
Monitoring health, actions, tasks and interactions in one place
Vorteile: I like that we can easily get an overview of what are customers and users are doing and not doing, hence enabling us to take action and reach out to customers when needed. Also being able to track what has been done and what's coming up in an easy task management system helps us to ensure that we're on top of things. The support during the set up has also been immensely helpful, with our CSM helping us all the way and supporting us properly throughout the process.
Nachteile: The most tricky part for us has been setting up the health score, but that's partly due to our own business model.
Bewertet am 10.3.2018
Easy to use and functional
Vorteile: Amity allows us to manage the customer lifecycle from a single platform - from tracking customer engagement to proactively managing customer value
Nachteile: Not much for what we use it for. There can be a bit of clutter because the system is quite robust, but it just needs to be optimized for the uses your team has.
Bewertet am 17.6.2019
Vorteile: I like the fact that you can understand customers' behavior very easily.
Nachteile: I did not use it long enough to find out about the cons.