InSync Healthcare Solutions
von InSync Healthcare Solutions
Wer verwendet InSync Healthcare Solutions?
We support Practices in Behavioral and Mental Health, General/Family Practice, Internal Medicine, Clinics, OB/GYN, Pediatrics, PTOTST and more.
Was ist InSync Healthcare Solutions?
Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions tailored to Mental Health, Substance Abuse, OB/GYN, Physical Therapy and Primary Care practices. Let us show you how InSync's EMR, practice management, revenue cycle management and medical transcription solutions and services can better serve you and your patients, grow your practice, help maintain compliance and increase productivity and profitability.
InSync Healthcare Solutions – Details
InSync Healthcare Solutions
http://insynchcs.com/
Gegründet 2008
InSync Healthcare Solutions – Preisübersicht
InSync Healthcare Solutions bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für InSync Healthcare Solutions findest du unten.
Kostenlose Version
Nein
Gratis Testen
Nein
Einsatz
Cloud, SaaS, Web
Training
Persönlich
Live Online
Webinare
Dokumentation
Kundenbetreuung
Support während der Geschäftszeiten
Online
InSync Healthcare Solutions Funktionen
Beliebte Produkte
InSync Healthcare Solutions – Nutzerbewertungen
Zeigt 5 von 103 Nutzerbewertungen
Kimberly H.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 10.3.2020
"Very Impressive System"
Kommentare: So far, we are only not even a month into the system and have been able to not buy 10 cases of paper a week. Yep, were were paper charts, Doctor never did EMR. She loves it. Billing is getting a handle on the mountains of EOB's and the Meaningful Use reporting required by ACO's and Medicare, have eased several persons jobs where they have been able to take a vacation.
Vorteile: Wow! When a chosen group of 4 personnel decided to switch systems, I was in the forefront of finding exactly the right system for our practice. We had outgrown our old system. I chose 5 companies, InSync was the 4th to be viewed. The sounds coming from the office after viewing the system, told it all. We found OUR system. Since all systems with them are not alike, that made it all that more special. Everything was thought of in designing this program from the colors being all happy and when our logo was already on the system, all I could say was "SOLD". Integration was very good, I had transferred systems 4 times before and I was nervous because this was the largest I every had to oversee. They made it seamless. I was the only one to learn the system, per the owner of the company, so as to not have way too many minds explaining what they all needed. I had a good idea of how this company runs and was to design it accordingly. [SENSITIVE CONTENT HIDDEN], my Implementation and Training Specialist, was unbelieveable. She had so much patience and never minded going over and over things until I understood. When I felt we were ready, we presented it to Doctor. There were tears in her eyes as she was so happy with HER system. Built completely with her in mind and the other 85 other staff members. This systems has and will continue to allow us to take this company to new heights. We added a new office already. Thank you, INSYNC!
Nachteile: I least like that it is fun. You actually want to keep working, or playing, as we call it. Hard to shut it off. One showing of the system by [SENSITIVE CONTENT HIDDEN] and you are sold. [SENSITIVE CONTENT HIDDEN] will call you just to chat.... All fun people. The in house people were amazing. I just realized, there is no CONS....
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 10.3.2020
Nick K.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten3/5
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Kundenbetreuung5/5
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 6.8.2019
"InSync EMR Review"
Kommentare: Our overall experience with this Insync so far has been really good. We really appreciate the support that has been given to us. I have a few overall concerns though: -Things felt rushed. I felt like even though we had deadlines, we needed more time with implementation. the rep did not contribute to this. Just in general though, I felt rushed to decide on the contract originally, I felt rushed on picking a "go live date", and I felt rushed getting all the information prepared for the go live date (even when it was looking like we might not make it, the option of pushing it back a little was not on the table). -The support team does the best the can to help us solve our problems and we love that. There is a language barrier though that makes understanding the material challenging. Including the Insync University tutorial videos.
Vorteile: The part of Insync that we like so far the most, is the patient portal and how simple the system is for patients to use. We also really like that we do not have to bill secondary claims out on paper by using Insync. This is way more efficient than what we were doing in the past. We also really like the central scheduler. It is way more friendly. The global schedule is simple, sleek, and clear.
Nachteile: This is a hard question for me to answer at this time because we have only been live for 3 months. So far what we like least is the billing section of the practice management portion. We haven't used the automated claim generator yet, and honestly we are nervous about it just because the migration from the old system to this was so messy that we are afraid if we do not go through everything by hand for a while, we will miss critical details that will effect claims going out "automatically." Another thing that we really like, but also dislike is how deep this software goes. There is almost too much that can be done in Insync. It is such a big system that we feel that it is going to take us at least a year to really have a good grasp on what Insync is capable of. Lastly, we really aren't a big fan of the way that the assessment is set up currently. We are moving things around and adjusting to see if we can disable parts we don't use, or add parts that speed up our process, but right now it is no simpler than the last EHR we used.
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 6.8.2019
Myron E.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis4/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 20.3.2020
"The Support Staff MAKE the product successful!"
Kommentare:
Our prior EMR sunsetted, and InSync appears to be far superior. Wish we used it for the past years instead of our prior softwares.
Special KUDOS to our InSync Support Staff [SENSITIVE CONTENT HIDDEN], who worked tirelessly, respectfully and joyfully to resolve any issues that arose - always beneficially for resolution timing and success! Also shouts out to Expert [SENSITIVE CONTENT HIDDEN] and our wonderful on-site Trainer [SENSITIVE CONTENT HIDDEN]! ALL highly recommended, and then some!
Vorteile: I like that we can control the customization for almost everything
Nachteile: We have a more complex setup than most, but we worked through the challenges together
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 20.3.2020
Brittany E.
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Gesamtbewertung2/5
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Benutzerfreundlichkeit1/5
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Eigenschaften & Funktionalitäten2/5
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KundenbetreuungNicht bewertet
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 17.1.2020
"Highly disappointed in this product; if on the fence, look elsewhere"
Kommentare:
I was initially excited about this new system because of the capabilities that it was said to provide (i.e., customization to meet the needs of the clinic, streamline communication between 2 locations, departments and therapists, ability to complete daily notes quickly and easily, ability to keep up with progress reports and due dates, simple and intuitive user experience). However, from the first day it was a complete nightmare, greatly contributing to my decision to leave the practice and seek employment elsevisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
This system caused me to spend countless extra hours working at home and at the clinic just to troubleshoot. My efficiency and quality as a therapist was compromised; More focus and time was needed to deal with inSync, leaving very little time to plan effective treatment sessions and give clients what they need. In turn, this created dissatisfied clients.
How could it be improved?: The only way this system could improve is to not exist. I not only lost income and time, but I also decided to leave a great company solely due to this software.
Vorteile: Implementation team was kind and helpful when on site.
Nachteile:
1. The system was always freezing up causing me to lose paperwork. If it didn’t freeze, sometimes it would take 30+ minutes to load the next page or save when working on things like evaluations.
2. The user interface is very complex to navigate and learn. Requiring countless hours of unpaid work.
3. As a supervisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
4. Whenever there were updates, so many things would change, it was like learning the system all over again.
5. Patient files, names, contact info and important dates were very difficult to access causing many miscommunication between therapist and families. where.
6. Printed documentation was poorly formatted, further impacting my professional image as well as the clinic's
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 17.1.2020
Sherry N.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 30.3.2020
"Great EMR "
Kommentare: InSync has transformed the way we work. We are able to efficiently treat our clients and focus on their care instead of the forms and paperwork. The onboarding, the training, and the continual support have been so wonderful. Thank you!
Vorteile:
The ease of finding clients by first name or last name, the scheduling is wonderful, the customization of forms was priceless!! The implementation team has been so valuable- accommodating and sensitive.
Everyone loves the entire EMR - the Telehealth feature is great.
Nachteile: Our only challenge is the process for scheduling groups. We offer 15 grps/week... but the composition often changes, so we are continually updating the groups. Groups on the Fly would be too cumbersome bec. we have group every week with 10 people.
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 30.3.2020
