Wer nutzt diese Software?

Das Unternehmen bietet eine Vielzahl von Systemanwendungen für Schulen, Kirchen, religiöse Organisationen, Kommunen, Büronutzer*innen, Hausverwaltungen und Zulieferunternehmen an.

Durchschnittliche Bewertung

419 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.2/5
  • Kundenservice 4.6/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 4.4/5

Produktinformationen

  • Startpreis 50,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Cool Solutions Group
  • http://eSPACE.cool
  • Gegründet 2009

Über eSPACE

eSPACE bietet erstklassigen Kundenservice und kontinuierliche Entwicklungsunterstützung. Das Arbeitsauftragsverwaltungsmodul ist die umfassendste Facility-Management-Software auf dem Markt! Einige der zentralen Funktionen sind:

- Arbeitsaufträge, -anweisungen und Bestandskontrolle
- Robuste Berichterstattungsoptionen und Geräteverfolgung
- Vorbeugende Wartung
- Lieferantenportal

Teste die Anwendung 30 Tage lang kostenlos oder fordere noch heute eine kostenlose Demo an!

eSPACE Funktionen

  • Angebote / Schätzungen
  • Arbeitsauftragserstellung
  • Bestandskontrolle
  • Job-Management
  • Kundendatenbank
  • Routing
  • Terminplanung
  • Versandmanagement
  • Vertragsmanagement
  • Vorbeugende Wartung
  • Wiederkehrende Termine
  • Abrechnung & Rechnungsstellung
  • Inventarverwaltung
  • Kalibriermanagement
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Schlüssel & Schloss-Management
  • Techniker-Management
  • Vorbeugende Wartung
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Abzeichen-Management
  • Aussteller- / Lieferanten-Management
  • Block-Management der Räumlichkeiten
  • Budgetierung
  • Freiwilligen-Management
  • Gamification
  • Hochzeiten / Feiern
  • Kartenverkauf
  • Konferenzen/Tagungen
  • Promotion in sozialen Medien
  • Sponsoren-Management
  • Umfragen & Feedback
Der Softwareanbieter hat diese Information nicht vervollständigt.
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Arbeitsauftragsverwaltung
  • Aufgabenliste
  • Einkauf
  • Erinnerungen
  • Inspektions-Management
  • Lieferanten-Management
  • Mobiler Zugriff
  • Prädiktive Wartung
  • Wartungsplanung
  • Zustandsüberwachung

Die hilfreichsten Reviews für eSPACE

Highly satisfied, improved operational efficiencies, better organized multi-site management

Bewertet am 1.3.2018
Bradd J.
Facility Manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is due. The Life Cycle Calculator is also a valuable tool for budget planning. There are other opportunities to advance our efficiencies such as the HVAC integration that we have not yet capitalized on, but is evident to us of a greater level of intentionality more than just work requests and asset inventory. The support team is always available for our questions and responds typically by the end of day. Working with the Cool Solutions Team feels very much like a partnership to fulfill our churches Mission and Vision from the sticks and bricks to all the nations.

Nachteile: The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.

Antwort des Softwareanbieters

von Cool Solutions Group an 5.3.2018

Bradd...thanks for the feedback. Let us know if any additional training is needed for your team.

Tim Cool

Some "likes" some "dislikes"

Bewertet am 19.12.2019
Nancy A.
Admin Asst
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been a fairly positive change from what we used before but would love to see some of the cons listed above changed.

Vorteile: I like the fact that events are shown on the calendar even before they are final approved.....sometimes they get held up in our organization yet our facilities guys can see it anyway and therefore do the necessary setup.

Nachteile: I don't like how the sub-admin approvals work. As an administrator it is too easy for me to give my pre-approval and my approval inadvertently bypassing the sub-admin when their approval is critical. I wish there was a safeguard against this. I like being able to view the history of an event but wish there was a little more detail on date and time changes. I like the fact that each category can have their own color but don't like that it takes up another line in the calendar view.....we don't use it because of this. Would like it if the event name just took on the color instead of adding another line with the colored box.

Antwort des Softwareanbieters

von Cool Solutions Group an 23.12.2019

Nancy: Thank you for your review and candor.

Pre-approvals will not by-pass the Sub-Admins; however, it is important for the Admin to not have the user permission setting "Default Auto Approve On". Also, the Admins must always be sure to expand their "Requires Administrative Approval" grid, to see what items are outstanding and not select approve until all items associated to an approval area have been approved. You can also select the clock icon within the grid to see what is actually pending approval.

I am sure you are aware that you can post ideas for others to vote on at the link below. This forum is what our development team reviews when considering what items are to be developed. http://support.espace.cool/forums/261233-event-scheduler

Merry Christmas

Tim Cool
Founder

eSpace Event Software

Bewertet am 16.12.2019
Denis R.
Facilities Manager
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software package has been a real advancement to our event scheduling process. Going from a paper, sneaker net process to an online one has really made our administrative assistants life easier. The support I get from the Cool Solutions staff has been outstanding!! I would definitely recommend this software to any organization that has events on their campus and looking for a way to make it an easier process.

Vorteile: 1. Ease of use. New users have had very little problems using this software from the 2 word documents I created for new users and give to them before they can use the software to create an event.
2. Ease of making changes. The software makes changes and applies all the way through all existing events on our calendar.
3. Functionality of the software meeting our needs. Providing this as an online process, having the calendar ported over to our website and being able to print weekly and month calendars is a real plus.

Nachteile: There have been a couple of very littles things that would have been cool to have but I understand it is very difficult to meet the needs of every organizations little differences so I cannot enter any Cons!!

Antwort des Softwareanbieters

von Cool Solutions Group an 23.12.2019

Denis: Thank you for the encouragement and review. What a blessing to read your review.

Merry Christmas

Tim Cool
Founder

My review

Bewertet am 12.11.2018
Bonnie M.
Communications Coordinator
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.

Vorteile: I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.

Nachteile: Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.

Antwort des Softwareanbieters

von Cool Solutions Group an 15.11.2018

Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance.

Tell Jason Powell I said HEY!

Tim Cool
tim@coolsolutionsgroup.com

Great Software Package

Bewertet am 27.12.2019
Christine B.
Building and Grounds Admin. Asst.
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.

Vorteile: The ease of use and storage of information.

Nachteile: The un-customizable pieces within a work order.

Antwort des Softwareanbieters

von Cool Solutions Group an 7.1.2020

Christine: Thank you for the review.

I would welcome your input on which components of the work order should/could be customizable.

Thanks

Tim Cool
Founder

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