Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Yotpo?

Yotpo hilft Marken, Kundenbewertungen und Fotos während des gesamten Käuferprozesses wirksam einzusetzen, um Vertrauen, soziale Beweise und Umsätze zu erhöhen. Mit Yotpo können Unternehmen jede Art von nutzergenerierten Inhalten sammeln und verwenden, um eine stärkere Marke und bessere Kundenerfahrung zu aufzubauen.

Partnerschaften mit Such- und sozialen Plattformen wie Google, Facebook und Instagram und Integrationen mit HubSpot, Salesforce und mehr verhelfen Unternehmen, die Ergebnisse aus allen Kanälen zu verbessern, um zu wachsen.

Wer verwendet Yotpo?

Yotpo unterstützt die weltweit am schnellsten wachsenden Marken wie GoPro, MVMT, Pura Vida und viele mehr. Es gibt einen Grund, warum die Besten Yotpo wählen. Erfahre mehr.

Yotpo Software - 1
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Du bist nicht sicher, ob Yotpo das Richtige ist? Mit einer beliebten Alternative vergleichen

Yotpo

Yotpo

4,6 (357)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
68
58
4,4 (357)
4,0 (357)
4,5 (357)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
19,00 $
Monat
Kostenlose Version
Kostenlose Testversion
27
41
4,8 (174)
4,6 (174)
4,8 (174)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Yotpo

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
68%
4
24%
3
5%
2
1%
1
1%
Patrick
Patrick
ecommerce administrator
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

a great solution for onsite and integration with PPC Shopping ads

5,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Patrick
Patrick
ecommerce administrator in USA
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

a great solution for onsite and integration with PPC Shopping ads

5,0 vor 2 Jahren

Kommentare: We were happy with a previous reviews solution until we couldn't integrate with Google shopping ads but then discovered so many more options

Vorteile:

works great, clean interface, integration with other software and services

Nachteile:

A lot of options to scroll through and pricy compared to previous solution

Antwort von Yotpo

letztes Jahr

Thank you so much for your feedback. If you'd like to learn more about pricing and packaging, please reach out to our customer support team.

Jo-Ann
Owner in UK
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool for SME's to manage website reviews

5,0 vor 3 Monaten

Kommentare: I love this review app. I have used others and this one is better and cheaper than those I've tried. It's so easy to set it all up and massively important for social proof.

Vorteile:

So easy to set up automations with Shopify so that each time a customer makes a pruchase they are automatically sent a review request after a certain period

Nachteile:

Can be a bit slow, and the inability to import reviews from other marketplaces and websites (i.e. Etsy, Google, Amazon, Trustpilot) automatically makes it a slow manual process - through which you can only upload product (not site) reviews.

Albin
Back Office Agent in Schweden
Internet, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Feels quite basic, but lacks functionallity

3,0 vor 4 Jahren

Kommentare: We have used Yotbo for a few years, and since it's implemented on our website it is hard for us to abandon Yotpo, although we really want to.

Vorteile:

A lot of automatic features, and the software takes care of most things.

Nachteile:

1. In the Q/A-section there is a "Send to past shoppers"-button. We absolutely hate this button, and there is no option to hide or remove it. It's very easy to accidentally press the button and then an e-mail is sent to hundreds of customers saying our company needs help answering the question. When this happens, we get a lot of angry e-mails from customers asking what we are doing and telling us how incompetent we are. Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued. 2. There were two of us working in Yotpo, and it was a bit problematic. During the summer there were six of us, and we had to come up with our own solutions to prevent two or three of us not to answer the same reviews, or four of us trying to find the answer to the same question. There is no way to see what questions your colleagues are working with, and no way to make notes on a question or review. We usually spend an hour every day copying all the questions to a separate online document, and all the reviews (with rating, user e-mail address, and order number) to another document to be able to handle it.

Antwort von Yotpo

vor 3 Jahren

Thank you for taking the time to leave this review. Firstly, we'd like to apologize for any inconvenience, we absolutely understand your frustration. We are constantly working on improving our product, and your feedback is incredibly valuable to our process. Please know that our support team is at your disposal and are ready to help you with any issues you might be experiencing. Again, we'd like to thank you for sharing your feedback with us, it is a critical part of our ongoing efforts to improve.

Jeanette
Owner in USA
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Goodbye Mailchimp! Hello Yotpo!

5,0 vor 3 Jahren

Kommentare: I'm very pleased. I'm also impressed with the staff. They've been super helpful and friendly.

Vorteile:

I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day) .

Nachteile:

Wish there were more options for email templates. Sometimes I don't have time to custom create a new look so if there were more options where I could just plug in my over verbiage and photos of products it would be super helpful.

Antwort von Yotpo

vor 3 Jahren

Thank you for leaving a review! We really appreciate your feedback.

Justin
Director of Daily Operations in USA
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy To Use

5,0 vor 4 Jahren

Kommentare: It's been great for the most part.

Vorteile:

I like that I get notified of every review that comes in or if there is a negative review that need attention. I also like that there is a feature for a customer to select they did not receive their product if they did not receive it.

Nachteile:

I don't like that I don't believe there is an option for users to amend their reviews. If somebody leaves a negative review but we take care of them, it would be nice to send a follow up prompt saying something like. "It looks like the company was able to resolve your issue or concerns, would you like to amend your review?" It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.

Antwort von Yotpo

vor 4 Jahren

Hi Justin, thank you so much for leaving a review! We really appreciate hearing your feedback and are happy to hear you're having a positive experience with Yotpo. As far as changing or updating reviews, we absolutely understand your frustration, but to confirm- do not offer that capability. What you can do is resend an Automatic Review Request email which will replace the existing review that's no longer relevant. Here's a link that should help: https://support.yotpo.com/en/article/resending-an-automatic-review-request-email