--- description: Detaillierte Informationen über Nutshell zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kontaktmanagement Software](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.com.de/software/144340/nutshell Seite: 1 / 26\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144340/nutshell?page=2) > Nutshell ist ein hochentwickeltes, leistungsfähiges CRM, das fortschrittlich genug für jedes Unternehmen und einfach genug für einzelne Nutzer\*innen ist, und bei Vertriebsteams äußerst beliebt ist. > > Bewertung: **4.4/5** von 619 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Nutshell? Vertriebsteams von Kleinunternehmen, die eine erschwingliche, einfach zu bedienende CRM- und Vertriebsautomatisierungsplattform benötigen, die tatsächlich hilft, Geschäfte abzuschließen, und die nicht in Wochen, sondern in wenigen Tagen, vollständig implementiert werden kann. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 619 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Nutshell - **Region**: Ann Arbor, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: 13,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Deutschland, Finnland, Frankreich, Kanada, Norwegen, Schweden, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - A/B Testing - Abonnenten-Management - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Felder - Aufgabenmanagement - Berichterstattung / Analyse - CAN-SPAM Compliance - Chancenmanagement - Daten-Import / -Export - Dokumentenspeicher - E-Mail Marketing - E-Mail-Management - E-Mail-Tracking - Ereignisgesteuerte Aktionen - Gemeinsame Kontakte - Kalender-/Erinnerungssystem - Kalenderverwaltung - Kampagnenanalysen - Kampagnenmanagement - Kampagnenplanung - Kontakt-Datenbank - Kontaktmanagement - Kundendatenbank - Kundensegmentierung - Lead Segmentierung - Lead-Distribution - Lead-Erfassung - Lead-Generierung - Lead-Pflege - Lead-Qualifizierung - Leadmanagement - Leistungskennzahlen - Mobile Optimization - Mobiler Zugriff - Pipeline-Management - Sales-Pipeline-Management - Segmentierung - Stapelverarbeitung - Suchen / filtern - Third-Party Integrations - Verfolgung von Interaktionen - Verkaufsberichte - Verkaufsprognose - Vertriebsaktivitätsmanagement - WYSIWYG-Editor - Workflow-Management - Zielseiten / Web-Formulare ... und 1 weitere Funktionen ## Integrationen (101 insgesamt) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... und 86 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software) ## Ähnliche Kategorien - [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software) - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [E-Mail Marketing Software](https://www.capterra.com.de/directory/30013/email-marketing/software) - [Sales Force Automation Software](https://www.capterra.com.de/directory/12/sales-force-automation/software) - [Online CRM Systeme](https://www.capterra.com.de/directory/30072/online-crm/software) ## Alternativen 1. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 2. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [Dynamics 365](https://www.capterra.com.de/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Nutzerbewertungen ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21. Februar 2026* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Nachteile**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- ### "Wish we had found Nutshell sooner" — 5.0/5 > **Daniel** | *17. Dezember 2025* | Buchhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team. Nutshell has allowed us to streamline processes. Nutshell includes many features at no additional charge, saving us money because we do not need to purchase them from other companies. Customer Support is USA-based and usually prompt. We manage newsletters, drip campaigns, follow-up sales emails, as well as pipeline and CRM, all in one tool. > > **Nachteile**: It lacks a feature to create your own workflow from scratch. Nutshell would be better if it had a more user friendly mobile app. > > Nutshell has been a significant upgrade from our previous CRM. We can use the features without constantly feeling nickel-and-dimed. Yes there are features you have to pay extra for, but the base plans include more than their competitors. ----- ### "Great for retail, not for service companies" — 3.0/5 > **Verifizierter Rezensent** | *18. Dezember 2025* | Bau | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages. > > **Nachteile**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply > > Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore. ----- ### "Nutshell is a hidden gem in the CRM space" — 5.0/5 > **Jeff** | *17. Dezember 2025* | Personalwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like best about Nutshell CRM is how easy it is to use. The UI is clean and intuitive, and it gives me great visibility into my pipeline and forecast without feeling cluttered or complicated. Overall, it’s definitely a hidden gem for teams that want clarity and speed without a big learning curve. > > **Nachteile**: What I liked least about Nutshell CRM is that it can feel a bit limited when you’re looking for deeper customization or more advanced, enterprise-style reporting. Some workflows and fields don’t always flex as much as you’d want if you’re trying to match a very specific sales process. A few features may require workarounds or integrations rather than being built in the exact way you expect. Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in the same place or aren’t as robust. Still, the simplicity is usually worth it. > > My overall experience with Nutshell CRM has been excellent. It’s genuinely easy to use, which means I spend less time clicking around and more time selling. The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance. Forecasting feels straightforward, not like a separate project, and the visibility it gives my team into next steps and momentum is a big win. It doesn’t feel bloated or overly complex, yet it covers what most teams actually need day to day. Honestly, it’s a hidden gem. ----- ### "Highly Recommended\!\!" — 5.0/5 > **Brittany** | *17. Dezember 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use. Nutshell has been easy to use from day one. Reports are easy to run and Leads are easy to create and close/Win. It's easy to sort through many contacts and groups and the onboarding process was fantastic. My employer moved from an in-house CRM to Nutshell earlier this year. The transition team was supportive and helpful. No question was out of the question. We felt comfortable getting to know the program. The trial provided before our decision purchase was perfect, and all the items we added during the trial carried over into the live program. > > **Nachteile**: My only complaint is that sometimes features change. This seems to be announced beforehand, and feedback is requested afterward. But I do wish some changes were optional rather than mandatory. > > Good from beginning to present\! The support options are fantastic, and the value for what we're paying annually is excellent. We're a small business, and I don't ever feel that the service we receive differs from big companies or those with large portfolios. I highly recommend Nutshell. ----- Seite: 1 / 26\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144340/nutshell?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/144340/nutshell) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten