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Nutshell
Was ist Nutshell?
Nutshell ist die raffinierte und leistungsstarke CRM- und Vertriebsautomatisierungsplattform, die Vertriebsteams hilft, mehr Geschäfte anzuschließen.
Nutshell ist einfach genug für jeden Nutzer und raffiniert genug für jedes Unternehmen. Das Tool bietet preisgekrönte Funktionen, zeitsparende Integrationen, unbegrenzten Datenspeicherung und erstklassigen Live-Support.
Vertraue nicht nur diesen Aussagen, sondern auch denen von Tausenden Unternehmen, die jeden Tag mit Nutshell wachsen.
„Wir brauchen bloß ein CRM, das kann, was wir brauchen und gut funktioniert, und das ist Nutshell.“ – Kristen Hay, Bloomerang.
Wer verwendet Nutshell?
Vertriebsteams von Kleinunternehmen, die eine erschwingliche, einfach zu bedienende CRM- und Vertriebsautomatisierungsplattform benötigen, die tatsächlich hilft, Geschäfte abzuschließen, und die nicht in Wochen, sondern in wenigen Tagen, vollständig implementiert werden kann.
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Nutshell
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Bewertungen über Nutshell
Can't get more user friendly than this!
Vorteile:
I love the user-friendly nature of Nutshell. It is hands down the easiest out-of-the-box CRM I've ever used. It's easily customizable, integrates well, and has helped my team start working together in the back office. I love it!
Nachteile:
Nothing! I LOVE Nutshell! It's an outstanding product, and the customer service has become robust over the years - it's the best product for our small team.
Antwort von Nutshell
vor 8 Monaten
Thank you so much for this glowing review, Johanna! We're so glad to hear Nutshell has been user-friendly for your team and that you're finding the customizations and integrations easy! Thank you for your partnership over the years, and we look forward to seeing how Nutshell continues helping your business thrive! All my best, Jewell from Nutshell
In Betracht gezogene Alternativen:
Nutshell in a Nutshell
Kommentare: Experience has been good and they take feedback and suggestions and always try to accomplish the suggestion you give
Vorteile:
Simplicity of the CRM & Customer Support
Nachteile:
Need an archiving process of leads sometimes I get confused of the Leads/People to find a lead
Antwort von Nutshell
vor 4 Wochen
Thank you so much for sharing your positive review of Nutshell, Stephen! Our team is glad to hear that Nutshell is easy to use, provides helpful customer support, and is priced better for your business! I also appreciate your feedback about archiving leads! I've shared your request with our product team, as we're always working to make Nutshell the best CRM for our customers! All the best, Jewell from Nutshell
In Betracht gezogene Alternativen:
Simple to Use for those who have not used CRM's before
Kommentare: This is used to track our quotes and hase been helpful on stopping quotes from slipping through the cracks.
Vorteile:
This was an easy to implement software for those who have never used a CRM in the past. User friendly for basic functionality.
Nachteile:
I would like to see more ability to keep lead information separated. There are many leads that have the same companies and people but are not relevant to one another, and unfortunately it all gets lumped together.
In Betracht gezogene Alternativen:
Dump Salesforce! This is an incredible platform for a small to medium sized enterprise.
Kommentare: We are in early stages of leveraging Nutshell to its fullest but knowing that our needs were unique the migration process from Salesforce was critical to our adoption. The Nutshell team made this a fairly smooth transition and were there to assist at every step along the way. They have a success team assigned to their clients which is extremely important.
Vorteile:
Nutshell is very intuitive. Having migrated from Salesforce, it is nice to see that we can report on basic business metrics with a few clicks rather than requiring a degree in Information Technology to get to the same information. There are also some power user types of features that you only see in some of the enterprise solutions out there. That is an incredible advantage for a small to medium size organization.
Nachteile:
This is not a con for us at the moment but you will most likely give up the ability to completely customize your CRM for the features and benefits that cover nearly everything that most small to medium size organizations require.
Antwort von Nutshell
vor 2 Monaten
Thank you so much for sharing your glowing review of Nutshell, Bryan! We're so excited to hear how Nutshell is helping your team report on essential metrics and is user-friendly for your team! We're glad to hear that onboarding to Nutshell has been successful and your company is seeing improvements in using the platform! All the best, Jewell from Nutshell
Nutshell is just what we were looking for!
Kommentare: Nutshell has been so much easier to integrate than other sales/crm platforms I’ve used in the past. The team at Nutshell are friendly, knowledgeable, and responsive whenever our team has had questions. It’s a great value!
Vorteile:
It has a great interface, is very user friendly, and the price is right.
Nachteile:
It lacks some functionality with forms, drip campaigns, and merge tags and is not as customizable for exactly what I need, so I’ve had to use some workarounds.
Antwort von Nutshell
letzten Monat
Thank you for your positive review of Nutshell, Melanie! Our team is glad to hear that Nutshell is easy to use and easier to integrate with other platforms! I also appreciate your feedback about forms, drip campaigns, and merge tags functionality. Could you provide some more detail about the customization options you'd like to see? Our team is always working to make Nutshell the best CRM for our customers, and your feedback is important to us! All the best, Jewell from Nutshell
Nutshell Review
Kommentare: We have had Nutshell for 6+ years. We have a sales team of roughly 20. It has taken our organization and sales efforts to new levels.
Vorteile:
The simplicity of Nutshell is what makes it a great tool. Also, the automated reminders are a great feature for our sales team.
Nachteile:
The map feature is not 100% accurate but has improved over our time with Nutshell.
Antwort von Nutshell
vor 4 Wochen
Thank you for sharing your positive review of Nutshell, Timothy! We're glad to hear that Nutshell is easy for your team to use and that automated reminders are helpful in your sales efforts! Our team is so excited to hear that Nutshell has helped your business grow - that's why we do what we do! All the best, Jewell from Nutshell
CEO & Founder
Kommentare: I’ve used it for years and it has kept the details I need to continue to communicate properly with clients.
Vorteile:
They are always adding new and needed features I can use.
Nachteile:
While it’s one of the easiest CRMs to use it still has a sizable learning curve. Great product overall!
Antwort von Nutshell
letzten Monat
Thank you so much for sharing your positive review of Nutshell, Michelle! We're glad that Nutshell is helping you track important details for communicating with clients, and that our new feature rollouts have been beneficial for you! All the best, Jewell from Nutshell
My experience with Nutshell
Kommentare: Good, especially when working with their support staff.
Vorteile:
It typically includes fields for data I normally search for and has the capability for customized data fields. Most of the activities are intuitive.
Nachteile:
A lot of the marketing functions are less than intuitive.
Antwort von Nutshell
letzten Monat
Thank you for sharing your positive review of Nutshell, Jon! We're glad that you're enjoying using Nutshell and that its customizable fields are helpful for you! Could you provide some more detail about which marketing functions are not intuitive for you? Our team is always working to make Nutshell the best CMR for our customers, and your feedback is important to how we enhance Nutshell! All the best, Jewell from Nutshell
Nutshell is great!
Kommentare: I really enjoyed it and how simple it is to use
Vorteile:
how easy it is to customize the leads - by date, rate etc
Nachteile:
A little bit slow sometimes, would take a few seconds to load
Antwort von Nutshell
letzten Monat
Thank you for sharing your positive experience with Nutshell, Mary! We're glad that you're enjoying Nutshell's customization options and that it's easy to use! All the best, Jewell from Nutshell
Come together with Nutshell
Kommentare: I use it daily to log information about clients, and our projects. It allows us to communicate with the team about the status of the projects.
Vorteile:
That it can store so much information! I love the tagging feature because we are able to pull up so much information later on.
Nachteile:
I feel like they update a lot which makes navigating the interface difficult at times.
Antwort von Nutshell
vor 4 Wochen
Thank you for sharing your positive experience with Nutshell, Taylor! We're glad Nutshell is helping you store and organize important client data and communicate with your team! All the best, Jewell from Nutshell
In Betracht gezogene Alternativen:
Definitely recommend Nutshell - it has everything you need in one place!
Kommentare: I love that Nutshell has everything in one place. I can see all of my contacts, all of the interaction with them, engagement with emails, and at the same time I can create emails and marketing broadcasts. It is so nice to not go back and forth between two different platforms. And even better - when have started to use the "leads" tool which will help us track revenue. All in one place!
Vorteile:
My favorite thing about Nutshell is the ease of reporting analytics. After an email broadcast I can report the open rates and engagement to my team super fast. It's nice to have it at all at one click!
Nachteile:
The hardest part of Nutshell to understand and use is the Dashboard. I still don't have it figured out and I've been using it since February.
Antwort von Nutshell
vor 5 Monaten
Thank you for sharing your positive review of Nutshell, Allison! We're so glad to hear Nutshell is helping your team track email engagement, manage relationships, and track revenue. We look forward to seeing how your company continues using Nutshell to grow! When it comes to your Nutshell dashboard, it's your one-stop shop for viewing the metrics that matter most to you, seeing what activities and tasks are coming up, and collaborating with your team! Here are a few resources from our support center to help you get started: https://support.nutshell.com/en/articles/8429097-how-to-use-the-dashboard, https://support.nutshell.com/en/articles/8428912-how-do-i-customize-my-dashboard-cards, and https://support.nutshell.com/en/articles/8428911-how-to-use-the-nutshell-timeline. And if you need more tips, our support team is available to help! All the best, Jewell from Nutshell
Great CRM!
Kommentare: I have used it for years and think it a great crm
Vorteile:
I really like the ease of use and ability to track just about everything I need.
Nachteile:
The amount of emails it can handle at once for doing blasts to customers
Antwort von Nutshell
vor 2 Monaten
Thank you for sharing your positive review of Nutshell, Chris! We're glad to hear that you're finding Nutshell easy to use and that it's helpful for tracking your customers and sales! If you'd like to send more emails to your contacts, you can try out Nutshell Campaigns, our built-in email marketing software. Learn more here: https://www.nutshell.com/marketing. All the best, Jewell from Nutshell
Grand Slam Safety Review
Kommentare: It has been a great tool in the success I have had within my sales territory over the last couple years
Vorteile:
It allows me to manage a potential client from start to finish on a project
Nachteile:
Can’t think of anything at this time since been very pleased
Antwort von Nutshell
vor 2 Monaten
Thank you so much for sharing your positive review of Nutshell, Brion! We're so glad Nutshell is helping your team manage clients and sales! All the best, Jewell from Nutshell
Long Time User
Kommentare: Excellent. They are reachable, option to suggestion, and over the 4 years I have used it they have added many of the features I have asked for; as I'm sure I wasn't the only one requesting them. This demonstrates a company that listens to it's users.
Vorteile:
I was tasked with finding a CRM and did extensive research. I chose Nutshell and have never looked back. This CRM is super user friendly and easy to train sales people who are usually up and running within 30 minutes. This is NOT Salesforce - no degree required to use it! lolI love Nutshell so much, that I recommend it to my other customers who retain me to manage their marketing. I have over 6 customers using Nutshell and they are all happy with the product!
Nachteile:
There are a few features I would like to see added... when "starring" the main contact within the company filed- that information should bleed through to the lead, or at least have the same option available within the lead. That same "starred" contact should move to the 1st place in the contact list.
In Betracht gezogene Alternativen:
Nutshell has been a gamechanger!
Vorteile:
We absolutely love being able to have an all in one place customer and production tracker. From the time a prospect writes in, through years after they have purchased and Installed their building we have everything at our fingertips.
Nachteile:
We just wish that emails still went into the customer's leads, and tasks could be auto assigned after it is "won" the project isn't done..
Daily user appreciates ease and organization
Kommentare: I have previously used several management systems. We have had this for a long time and when we first got it, there were many features that I missed from my other programs. But she does a good job of adding things that customers need help to keep people focused, and on track. Less to do fall through the cracks.
Vorteile:
Help me to know exactly what I’m going to do on a daily Basis, but also gives me tools to share that information with others. I can look back and see where my sales are trending and how many calls I have made, etc..
Nachteile:
Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a large section of the email body, I am typing, it’s gone there’s no way to control and get it back
Antwort von Nutshell
vor 7 Monaten
Thank you for sharing your review of Nutshell, Michele! We're glad to hear you're enjoying Nutshell's ability to streamline your daily workflow and help you track productivity. And thank you for sharing your thoughts about your email erasing issue. We're always striving to make Nutshell the best CRM for our customers, so I'll be sure to pass your feedback along to our product development team. All the best, Jewell from Nutshell
Nutshell experience
Kommentare: My overall experience with Nutshell is great.
Vorteile:
What I like most about Nutshell is the ease of use and transparency. The dashboard is a great tool. You can create it to fit your professional lifestyle. I believe in customer service as the backbone to any company and Nutshell has great customer service. Their reps are there to help you whenever needed. You are never left out to dry.
Nachteile:
What I like least about Nutshell is the sorting ability within the dashboard for activities. I wish there was a detailed way to sort your activities within the dashboard.
Antwort von Nutshell
vor 2 Monaten
Thank you for sharing your positive experience with Nutshell, Chuck! We're glad to hear that Nutshell is easy to use and that our customer service team has met your needs! I also appreciate your feedback about the ability to sort activities in the dashboard - I've just shared your notes with our product team, as we're always looking for new ways to make Nutshell the best CRM for our customers. All the best, Jewell from Nutshell
Nutshell for startups and micro businesses
Kommentare: Excellent. The support is very accessible, even thought we have at least 5hrs of time difference. The AI helper is also very handy
Vorteile:
Easy to set up, easy to use, very intuitive and uncomplicated. Reasonable price
Nachteile:
The integrations for financial reporting needing to be charged separately. The cost of the integrations would be double the cost of the monthly subscription.
Antwort von Nutshell
vor 8 Monaten
Thank you for sharing your positive review about Nutshell, Maria! We're so glad to hear you're finding Nutshell easy to use and that our support team has been quick to assist you! We're excited to see how Nutshell continues helping your business grow! All my best, Jewell from Nutshell
Project Estimator
Kommentare: Good experience the past 4 years very few complaints
Vorteile:
Great Product easy to use! keeps clients notes well organized.
Nachteile:
The phone application is a little hard to use VS the online one I would like to see that improved for those of us that cannot always get online easily.
Antwort von Nutshell
vor 3 Monaten
Thank you for sharing your positive review of Nutshell, Robert! We're excited to hear that Nutshell has helped your team stay organized for the past 4 years! I also appreciate your feedback about the Nutshell mobile app. We're always working to make Nutshell the best CRM for our customers, so I'll share your experience with our product team for future updates. All the best, Jewell from Nutshell
Great tool to help solve many challenges - needs a focused team to work well
Kommentare: A big, complex and complicated tool that can be used to solve many problems, but needs a big team effort and significant training and practice to master
Vorteile:
The variety of tools and integrations offered were useful and allowed our team to solve many challenges in different ways while helping us to ensure our data was all in one place
Nachteile:
Very challenging to use, and seemed non-intuitive to me. It took me a long time to figure certain things out, and support did the best they could. Other team members either found it easier or harder than I did.
Antwort von Nutshell
vor 8 Monaten
Thank you for sharing your honest feedback about Nutshell, Vlad. We're sorry to hear that you found Nutshell complex and challenging to use, as that isn't the experience we want for our customers. We appreciate you taking the time to share your thoughts and will work to make onboarding a smoother experience. Best, Jewell from Nutshell
Nutshell Experience
Vorteile:
Ease of use, customer support, and ability to integrate with google.
Nachteile:
The app doesn't always work and could be improved. Seems to time out a lot.
Antwort von Nutshell
vor 2 Monaten
Thank you for sharing your positive experience with Nutshell, Candace! We're so glad to hear that Nutshell's ease of use, integration with Google, and customer support have been helpful for your team! And I appreciate you sharing your feedback about the mobile app - I'll update our product team! All the best, Jewell from Nutshell
Why didn’t I do this sooner?
Kommentare: Very happy with the switching our system.
Vorteile:
Integration, customization, onboarding. Calendar scheduling. So happy we upgraded.
Nachteile:
Website integration. When [sensitive content hidden] left, we had a lull of customer service.
Antwort von Nutshell
vor 2 Monaten
Thank you for sharing your positive review of Nutshell, Catherine! We're excited to hear how Nutshell is helping your team with scheduling meetings, integrating with your tech stack, and customizing your workflows! All the best, Jewell from Nutshell
Sales Manager
Kommentare: We evaluated seven different CRM's with Nutshell being the last. It was immediate in knowing that Nutshell stood heads and tails above the rest and was a perfect fit for our needs. I would, without reservation highly recommend this application for anyone looking for one. I even gave a shout out post to Nutshell on my LinkedIn profile @joeharbottle.
Vorteile:
Ease of use. User interface and the functionality. The feature set is perfect for our needs. The application is WELL thought out.
Nachteile:
Nothing so far. We have been using it for about 5 months now and have not come into a situation that we wished it had a certain feature.
Antwort von Nutshell
vor 8 Monaten
Thank you for sharing your kind words about Nutshell, Joe! We're excited to hear you're finding Nutshell easy to use and that it's providing all the features and capabilities your team needs! And thank you so much for the shoutout on LinkedIn! We always love to hear how Nutshell is helping our customers grow their businesses! Happy Nutshelling! Jewell from Nutshell
Nutshell Review from Silent 6
Kommentare: Overall I really like everything except for the inability to track tasks by priority. I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live chat with someone in support.
Vorteile:
Intuitive and easy to learnTracking notes, emails etc is important to us
Nachteile:
Tasks can only be prioritized by date so I have begun using another solution to track our tasks and am looking for an all in one solution. Tracking tasks by date is important, but more important to us is the ability to task by priority: Urgent, High, Medium, Low. I need to quickly see every day what tasks are most important and start working on them and many do not need a date. I have recommended Nutshell to another business we partner with and they are also looking for another solution because this feature is lacking.
A great CRM for the money
Vorteile:
Value, drip campaigns, support is helpful and wuick
Nachteile:
Lacks a few features of a salesforce, can’t manage SDR campaigns
Antwort von Nutshell
vor 7 Monaten
Thank you for your positive review of Nutshell, Sarah! We're glad to hear you're enjoying Nutshell's value, email drip campaigns, and support! And I appreciate your feedback about the campaigns you're able to run in Nutshell. All the best, Jewell from Nutshell
