Wer nutzt diese Software?

Time To Pet is flexible and fully customizable making our system an ideal choice for both the established pet care company with 50+ staff members as well as the new pet sitter just starting out.

Durchschnittliche Bewertung

123 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis $35/Monat
    Preisinformationen
  • Preisinformationen You are only billed for active staff members after each billing period!
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Sweet Spearmint Software
  • https://www.timetopet.com/
  • Gegründet 2013

Über Time To Pet

Trusted by over 1,500 of the worlds most successful pet care companies and thousands of their pet sitters and dog walkers, Time To Pet is modern pet sitting software. In addition to our basic features like the client portal, integrated scheduling and invoicing, online payments and more - Time To Pet is complete with advanced features like dedicated mobile applications for both your clients and your team, GPS tracking, text messaging and Quickbooks Integrations. Sign up for a free trial today!

Time To Pet Funktionen

  • Abrechnung & Rechnungsstellung
  • GPS Check-in / Check-out
  • Kreditkartenbearbeitung
  • Kundenmanagement
  • Kundenportal
  • Mitarbeiter-Management
  • Schlüsselverwaltung (IT)
  • Terminplanung
  • Wiederkehrende Termine

Die hilfreichsten Reviews für Time To Pet

I wish I'd started using TTP years ago. I estimate it saves me 45-55 hours per month! Thrilled!

Mit Google übersetzen Bewertet am 5.4.2018
Darrell O.
Owner
2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more, each month-end, just to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes - and it would be even faster (1 click of a mouse) if I didn’t choose to check the automated invoices and add a personalized note to each client. Our client’s schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to manage and track - and all pet information is immediately accessible to my entire team at any time. Although I found the software a bit confusing (there is a learning curve), I would still rate "ease of use" at 5 out of 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design.
I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues)

Vorteile: There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more each and every month-end to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes. It would be even quicker if I didn’t choose to check the automated invoices and personalize notes to each client. Our schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to track - and all pet information is immediately accessible to my entire team.

Nachteile: Although I found the software a bit confusing (there is a learning curve), I am rating "ease of use" at 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design.
I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues).

Antwort des Softwareanbieters

von Sweet Spearmint Software an 6.4.2018

Thanks for the great review Darrell - we appreciate it!

TIme To Pet is great! I should have signed up and started using it years ago.

Mit Google übersetzen Bewertet am 15.10.2017
Linda G.
President
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: When I started looking at various software, I wanted the text update capability as that's what our clients really like! TTP has that and I, as the administrator, always see the updates and responses. I also really like that client's can't reach out directly to our IC's (users). Although one of the best features is how it links all scheduled services to invoices; both for client's and for users. It's very easy for users to generate their invoices.
I signed up for the WePay accunt as well. I resisted taking credit card payments for a long time, but this has made collecting funds super easy! I also like how there is the ADD A TIP option on every client invoice. Honestly, we rarely got tips except around the holidays and on some pet sitting jobs. Almost all the new clients we've signed up using TTP add tips!
I also have grown to really appreciate that clients enter their information and pets information. This has helped all of us to ensure no one is missing anything. Before we took notes at the initial meet and greet. Often times as things changed, we never updated the notes. Having a set up where the cliebts see the same information as we do helps eliminate any confussion about what to do or not to do.
I also really like the reporting options. I use Quickbooks but the reporting options are different.
TTP has made several changes and upgrades since I started using it. They really listen to the feedback.

Nachteile: The cons of TTP may be more on my end than theirs. We were already so busy when we switched over. It took a long time to input all the data and client information.
They started an Academy to help showcase and explain very important topics and features. Honestly, I just haven't had any spare time to take advantage of it. This is another reason to start using it before you are already insanely busy!!!!!
I wish there were alternative ways to do schedule changes. They have a great bulk update feature but it just changes who's assigned or if the events are cancelled. This may be an option and detailed instructions in the Academy or Help section. Again, I've been too busy to explore a lot of these features.
So the 4 star ratings may be more on my end than theirs. I'm also a self admintted person so others may be able to figure some things out 100 times faster than me!

Antwort des Softwareanbieters

von Sweet Spearmint Software an 16.10.2017

Thanks for the great feedback!

Lies weitere Bewertungen