Was ist Little Hotelier?

Little Hotelier ist eine erschwingliche, cloudbasierte All-in-one-Lösung für kleine Unternehmen wie Frühstückspensionen, Gästehäuser und sonstige kleine Hotels. Das System ist mit intelligenter Technologie vollgepackt und erfüllt alles, was kleine Beherbergungsbetriebe benötigen, um eine Immobilie zu verwalten, mit internationalen Gästen in Kontakt zu treten und stets direkte, provisionsfreie Reservierungen vorzunehmen. Verabschiede dich von den langweiligen Verwaltungstätigkeiten und begrüße die gewonnene Zeit!

Wer verwendet Little Hotelier?

Speziell für Frühstückspensionen, Gastehäuser, Pensionen und kleine Hotels konzipiert und sie zugeschnitten

Wo kann Little Hotelier bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • SiteMinder
  • Ansässig in Sydney, NSW, Australien
  • 2012 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Brasilien, Deutschland, Indonesien, Irland und 11 weitere

Sprachen

Deutsch, Englisch, Indonesisch, Italienisch, Portugiesisch und 2 weitere

Über den Anbieter

  • SiteMinder
  • Ansässig in Sydney, NSW, Australien
  • 2012 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Brasilien, Deutschland, Indonesien, Irland und 11 weitere

Sprachen

Deutsch, Englisch, Indonesisch, Italienisch, Portugiesisch und 2 weitere

Little Hotelier – Videos und Bilder

Little Hotelier Software - 1
Little Hotelier Software - 2
Little Hotelier Software - 3
Little Hotelier Software - 4
Little Hotelier Software - 5
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Videos zu Little Hotelier
Little Hotelier Software - 1
Little Hotelier Software - 2
Little Hotelier Software - 3
Little Hotelier Software - 4
Little Hotelier Software - 5

Kosten ähnlicher Produkte wie Little Hotelier vergleichen

Little Hotelier

Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
10,00 $/Monat
Kostenlose Version
Gratis Testen
9,00 $/Monat
Kostenlose Version
Gratis Testen

Little Hotelier Funktionen

  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestandskontrolle
  • CRM
  • Drittanbieter-Integration
  • Dynamische Preise
  • Front Desk Management
  • Für die Ferienvermietung
  • GDS-/OTA-Integration
  • Gruppenreservierungen
  • Haushaltungsmanagement
  • Kalender-/Erinnerungssystem
  • Kanal-Analytik
  • Kanalmanagement
  • Kundenbetreuung
  • Multichannel-Synchronisation
  • Online-Buchung
  • Partnermanagement
  • Raten-Management
  • Raum-Inventar
  • Reservierung-Management
  • Zahlungsabwicklung

Alternativen für Little Hotelier

Super Hotel or Group Mobile branded App
Biete Gästen überall und jederzeit mobile Verwaltungsdienste für dein Hotel.
Provisionsfreie Reservierungslösung für das Gastgewerbe. Kann in Hotel-Websites integriert werden.
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Lobby is an easy-to-use online platform that helps you to increase direct bookings and simplifies the administration of your property
Flexibles und skalierbares cloudbasiertes System für Immobilienmanagement für Hotels, Resorts, Serviced Apartments, Motels, Campingplätze und mehr. Erfahre mehr über RMS Cloud
Die Cloud-Tourismus-Technologieplattform von NewBook bietet dir alles, was du für die effiziente Verwaltung deines Unternehmens benötigst.
Cloudbasierte All-in-one-Immobilienverwaltungslösung für australische Immobilien mit Verwaltungsrecht, die ein tragbares und stabiles PMS bietet.
Verwalte Preise, Verfügbarkeit, Buchungen und Gästebetreuung von einer einzigen automatisierten Plattform aus.
Die Immobilienverwaltungssoftware bietet dir die Einfachheit einer umfassenden, durchgängigen Lösung für das Gastgewerbe.
Cheerze Connect is the most comprehensive Cloud Hotel Management Software. It helps you to run your hotel operations efficiently.
Tool für die Verwaltung unabhängiger Hotels. Gästeplanung, Kalender, Reservierungen, Buchhaltung und mehr.
RateTiger bietet Echtzeitüberwachung und -verwaltung von Zimmerpreisen, Verfügbarkeiten und Einschränkungen über alle deine angeschlossenen Vertriebskanäle hinweg.

Bewertungen über Little Hotelier

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
4,3
Kundenservice
4,1
Funktionen
3,8
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
56%
4
22%
3
9%
2
8%
1
5%
Humberto A.
Humberto A.
eCommerce in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

the solution my property needed

5 vor 3 Jahren

Kommentare: Helps on a daily basis to update and keep track of the rooms I have booked on my property without the need to invest in expensive software that gets outdated easily.

Vorteile:

Easy of use, almost no training needed. Perfecto customer support. Always up to date with new settings for the users.

Nachteile:

There is nothing negative about it. It was the perfect solution for the property i manage, helped on the daily processes.

Antwort von Little Hotelier

vor 3 Jahren

Hi Alfonso, Thank you for taking the time to review Little Hotelier. Our system has been purposely designed to be easily understood by all users so we're pleased to hear that you find our system intuitive and user-friendly. Let us know if there is anything we can do to further assist you get the most out of your products. Thank you again for trusting us to be your partner. It's fabulous customers like you that make what we do so worthwhile. Thanks, Misha

Catherine D.
Manager in Katar
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple and easy to use

4 letztes Jahr

Kommentare: After using the software for just over 2 years now I am still very happy with Little Hotelier - we are a basic room only 2* hotel and the software is perfect for us. I have researched other companies and had demonstrations but Little Hotelier although not the cheapest, is good value for money and has helped streamline our business and saves time. It is so simple to use. During Covid we have struggled with our with having the finances to pay the fees. The company have really helped and bent over backwards to help us.

Vorteile:

Very easy to use with clear uncluttered screen layout. It was the first time we used a CMS as the hotel had not really got into the 21st Century. The integration and change was so simple and the support from Little Hotelier was amazing. The Reports section is so helpful with the day to day accounting Very rarely have any glitches or problems with the software. I am pleased that we now have a choice of 14 and 28 day calendar view

Nachteile:

The invoices are unnecessarily complicated and take up too much paper. Guests do not want a copy of their invoice that is 3 pages long if they have stayed for a month. Obviously we email invoices if requested but guests do comment and say it is too complicated. If a guest cancels through our OTA, and they fall within the free period they are not charged, but Little Hotelier does not remove the cost so it comes up as an outstanding amount. It would be good to have a button that marks a guest as a no show so we can track how often this happens through the reporting (also we still take payment for the room)

Antwort von SiteMinder

letztes Jahr

Hi Catherine, We loved getting your detailed review and amazing feedback! You've really encapsulated everything Little Hotelier tries to be for small busy customers like yourself and we are so glad to hear it's really helped you streamline your business and save you time. Thank you for your suggestion regarding simplifying the invoices, they are currently designed to show a very detailed breakdown of nightly cost and extras added to the booking, so long stays can stretch out the invoice format, however this feedback has been added to our product team's development board for consideration. Thank you again for your partnership over the past 2 years, we hope to continue supporting you for many more. Warmest, Jessica

Stefano B.
owner in Brasilien
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

excellent but with major gigantic faults

3 letztes Jahr

Kommentare: very good. would be great the ingenues there understand these two points and stop being blind about the, give good service without dual interests. and they will have a super app. that will make much more revenue than this stripe co-related business.

Vorteile:

user friendly interface, integration with other siteminder softwares. and new apps... that are very useful. vote 10! but

Nachteile:

gigantic problem. there is no way to put in evidence in the calendar with a strong color the bookings that are still unprocessed or have problems. And siteminder aims on a percentage of the business coming from STRIPE quite clearly. Conflict of interests, good service to their clients, against making more money from percentages of all Stripe sales. WRONG, morally wrong. To change system it takes months of work. So, we have to have an ultra fast glance at bookings that are unprocessed on the calendar. Track them and try to solve them. Without this we miss the unprocessed bookings. We travel in blindness unless we dedicate lots of time in the process of verifying things. And at times we get a scam of guests who never really paid a penny. Second point often stated. If they call us to book a basic function that competitors have is to book for a limited period on the calendar. After this period if client doesn't pay booking erases in automatic. the first point is fundamental. the second one also. lastly the ad-ons for the bistro and drinks, is not so organic. but perhaps we just didn't have time to try to implement it.

Antwort von SiteMinder

letztes Jahr

Hi Stefano, Thank you so much for sharing your feedback. It's great to hear that you find Little Hotelier excellent with a user-friendly interface, and are enjoying our huge range of connections and app integrations. With regards the problems you are having with payments, there is no way for the system to be able to track status of a payment unless connected to a gateway so if you are manually taking cash or credit card payments we do not have the data from the merchant to validate success/failure of payments. Our team is continuously working to improve our products and offer a seamless experience for our customers and we will take your comments on the calendar and an add-on for bistro and drinks into consideration. Thank you very much for the feedback. We loved hearing your thoughts and our team are reading this for insight! Warmest, Jessica

Steve D.
Steve D.
Owner in Kanada
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome software for a micro operation.

5 vor 3 Monaten

Kommentare: It's been great since the outset. Excellent customer service/support. It's clearly a company that cares about what it does. I think they would fare even better if they were to promote some of the features/apps they offer.

Vorteile:

Ease of use. Integration with the other apps available. Flexibility of the view in the calendar. The reports and analytics. And there are tons of features I would love to explore but don't have the time.

Nachteile:

Not much. I'm really pleased with the recent upgrades to the mobile app. The only feature I'd like to see is the ability for me to colour code my calendar based on the incoming channel. That way I would have a quick visual confirmation that tells me at a glance where the reservations are coming from and would quickly indicate to me how any specific promotion is doing depending on the channel. If the reservation also could have an indicator of what promotion was used, that would be even better!

Melanie B.
OWNER in UK
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic product and service.

5 letztes Jahr

Kommentare: I am extremely happy with Little Hotelier. Their customer service is excellent and they are very helpful in helping when I have an issue and extremely patient and polite.

Vorteile:

It has everything I need, reports, customisable emails, guest registration forms and invoices. An app that at a quick glance I can easily see what I need to as well as do bookings. Integration with my website and OTAs.

Nachteile:

I found the set up a bit confusing , but I am not good at technology and am new to the industry, so it could be me and not the system.

Antwort von SiteMinder

letztes Jahr

Hi Melanie, Thank you very much for taking the time to leave a review. We really appreciate your feedback. Please, don't hesitate to reach out to us if you need help with anything along the way. Our support team is available 24/7 via chat for any inquiries you may have. We loved hearing your thoughts and so greatly appreciate your partnership with us, Melanie! Kindest, Jessica.