Das könnte dich auch interessieren:
Was ist Little Hotelier?
Little Hotelier ist eine erschwingliche, cloudbasierte All-in-one-Lösung für kleine Unternehmen wie Frühstückspensionen, Gästehäuser und sonstige kleine Hotels. Das System ist mit intelligenter Technologie vollgepackt und erfüllt alles, was kleine Beherbergungsbetriebe benötigen, um eine Immobilie zu verwalten, mit internationalen Gästen in Kontakt zu treten und stets direkte, provisionsfreie Reservierungen vorzunehmen. Verabschiede dich von den langweiligen Verwaltungstätigkeiten und begrüße die gewonnene Zeit!
Wer verwendet Little Hotelier?
Speziell für Frühstückspensionen, Gastehäuser, Pensionen und kleine Hotels konzipiert und sie zugeschnitten
Little Hotelier – Details
SiteMinder
Gegründet 2012
Little Hotelier – videos und Bilder
Little Hotelier – Details
SiteMinder
Gegründet 2012
Little Hotelier mit ähnlichen Produkten vergleichen
Startpreis
Kostenlose Version
Gratis Testen
Little Hotelier – Bereitstellung und Support
Kundenbetreuung
- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat
Einsatz
- Cloud, SaaS, webbasiert
- Mac (Desktop)
- Windows (Desktop)
- Android (mobil)
- iPhone (mobil)
- iPad (mobil)
Training
- Live Online
- Webinare
- Dokumentation
- Videos
Little Hotelier Funktionen
Channel Management Software
- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Angebotsmanagement
- Anpassbare Berichte
- Anpassbare Vorlagen
- Aufgabenmanagement
- Auftragsmanagement
- Berichterstattung und Statistik
- Bestandskontrolle
- Bestandsverfolgung
- Bonus-Management
- Chancenmanagement
- Content-Management
- Daten-Import / -Export
- Datensynchronisation
- Drittanbieter-Integration
- Dynamische Preise
- E-Mail-Vorlagen
- Echtzeit-Aktualisierungen
- Echtzeit-Analytik
- Echtzeit-Daten
- Elektronische Zahlungen
- Inventarverwaltung
- Kalenderverwaltung
- Kampagnenmanagement
- Kanal-Analytik
- Kanalmanagement
- Kundenspezifisches Branding
- Leadmanagement
- Leistungskennzahlen
- Multi-Channel-Vertrieb
- Multichannel-Management
- Multichannel-Marketing
- Online-Buchung
- Partner-Portal
- Partnermanagement
- Pipeline-Management
- Preis- / Margen-Management
- Produktkatalog
- Provisionsmanagement
- Rabattmanagement
- Rechnungsmanagement
- Reservierung-Management
- Reservierungs-Management
- Verfügbarkeit-Management
- Verkaufsberichte
- Vorlagen-Management
- Workflow-Management
- Zimmerbuchung
Fewo Software (Ferienwohnungsverwaltung)
- API
- Abrechnungssatz-Management
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Anpassbare Berichte
- Anpassbare Vorlagen
- Arbeitsauftragsverwaltung
- Aufgabenmanagement
- Berichterstattung und Statistik
- Bewertungen
- Buchhaltung
- Daten-Import / -Export
- Datensynchronisation
- Drittanbieter-Integration
- E-Mail-Management
- E-Mail-Vorlagen
- Echtzeit-Benachrichtigungen
- Eigentümer-Aussagen
- Elektronische Zahlungen
- Erinnerungen
- Für die Ferienvermietung
- Gasterlebnis-Management
- Gästekommunikation
- Haushaltungsmanagement
- Inventarverwaltung
- Kalenderverwaltung
- Kanalmanagement
- Kontaktmanagement
- Kreditkartenbearbeitung
- Kreditkartenmanagement
- Kundendatenbank
- Leadmanagement
- Lieferanten-Management
- Marketing-Automatisierung
- Mehrere Währungen
- Multichannel-Management
- Online-Buchung
- Preis- / Margen-Management
- Provisionsmanagement
- Rabattmanagement
- Rechnungsmanagement
- Reservierung-Management
- Reservierungs-Management
- Verfügbarkeit-Management
- Vorlagen-Management
- Webseitenintegration
- Website-Management
- WordPress-Integration
- Zahlungsabwicklung
- Zimmerbuchung
Siehe die vollständige Fewo Software (Ferienwohnungsverwaltung) Liste
Hostel Software
- API
- Abrechnungssatz-Management
- Aktivitäts-Dashboard
- Angebotsmanagement
- Anpassbare Felder
- Anpassbare Vorlagen
- Aufgabenmanagement
- Aufgabenplanung
- Berichterstattung und Statistik
- Buchhaltung
- Cash Management
- Daten-Import / -Export
- Drittanbieter-Integration
- E-Mail-Vorlagen
- Elektronische Zahlungen
- GDS-/OTA-Integration
- Geplante / automatisierte Berichte
- Haushaltungsmanagement
- Inventarverwaltung
- Kalenderverwaltung
- Kanalmanagement
- Kreditkartenbearbeitung
- Kreditplanung
- Kundendatenbank
- Kundenkonten
- Kundenspezifisches Branding
- Mehrere Immobilien
- Mehrere Standorte
- Mehrsprachig
- Mitarbeitermanagement
- Mobiler Zugriff
- Multichannel-Management
- Online-Buchung
- Preis- / Margen-Management
- Preisoptimierung
- Private Zimmer
- Provisionsmanagement
- Rabattmanagement
- Rechnungsmanagement
- Registrierungs-Management
- Reputationsmanagement
- Reservierung-Management
- Reservierungs-Management
- Schlafsäle
- Verfügbarkeit-Management
- Verkaufspunkt POS
- Wartungsplanung
- Zimmerbuchung
- Zugriffskontrollen / Berechtigungen
- Überwachung
Hotel Channel Management Software
- API
- Abrechnung & Rechnungsstellung
- Abrechnungssatz-Management
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebotsmanagement
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Vorlagen
- Aufgabenmanagement
- Benutzer-Management
- Berichterstattung und Statistik
- Buchhaltung
- Daten-Import / -Export
- Drag-and-Drop
- Drittanbieter-Integration
- Dynamische Preise
- E-Mail-Vorlagen
- Echtzeit-Daten
- Elektronische Zahlungen
- Inventarverwaltung
- Kalenderverwaltung
- Kanal-Analytik
- Kanalmanagement
- Kontaktmanagement
- Kreditkartenbearbeitung
- Kundenspezifisches Branding
- Management von Beschränkungen
- Mehrere Standorte
- Mitarbeitermanagement
- Mobiler Zugriff
- Multi-Channel-Vertrieb
- Multichannel-Management
- Multichannel-Marketing
- Multichannel-Synchronisation
- Notausschalter
- Online-Buchung
- Preis- / Margen-Management
- Rabattmanagement
- Raum-Inventar
- Rechnungsmanagement
- Reservierung-Management
- Reservierungs-Management
- Suchen / filtern
- Veranstaltungskalender
- Verfügbarkeit-Management
- Vorlagen-Management
- Wartungsplanung
- Webseitenintegration
- Zimmerbuchung
Siehe die vollständige Hotel Channel Management Software Liste
Hotelsoftware
- API
- Abrechnung & Rechnungsstellung
- Abrechnungssatz-Management
- Aktivitäts-Dashboard
- Angebotsmanagement
- Anpassbare Vorlagen
- Benutzer-Management
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM
- Catering-Management
- Daten-Import / -Export
- Datensynchronisation
- Drittanbieter-Integration
- Einzelne Immobilie
- Elektronische Zahlungen
- Ertragsmanagement
- Front Desk Management
- Für die Ferienvermietung
- GDS-/OTA-Integration
- Gasterlebnis-Management
- Haushaltungsmanagement
- Instandhaltungsmanagement
- Integrierte Buchführung
- Inventarverwaltung
- Kalenderverwaltung
- Kanalmanagement
- Kreditkartenbearbeitung
- Kundendatenbank
- Marketing-Automatisierung
- Mehrere Immobilien
- Mehrere Standorte
- Mehrere Währungen
- Mitarbeitermanagement
- Multichannel-Management
- Online-Buchung
- Preis- / Margen-Management
- Rabattmanagement
- Raten-Management
- Rechnungsmanagement
- Reservierung-Management
- Reservierungs-Management
- Review Management
- Spa-/Aktivitätsmanagement
- Treueprogramm
- Verfügbarkeit-Management
- Verkaufspunkt POS
- Verlängerter Aufenthalt
- Wartungsplanung
- Zimmerbuchung
Reservierungssoftware
- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebotsmanagement
- Anmerkungen zur Reservierung
- Anpassbare Berichte
- Anpassbare Vorlagen
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bewertungen
- CRM
- Drittanbieter-Integration
- Drittpartei-Buchung
- E-Mail-Vorlagen
- Echtzeit-Aktualisierungen
- Elektronische Zahlungen
- Erinnerungen
- Eventplanung
- Gruppenreservierungen
- Inventarverwaltung
- Kalender-/Erinnerungssystem
- Kalender-Synchronisierung
- Kalenderverwaltung
- Kanalmanagement
- Kreditkartenbearbeitung
- Kundenbetreuung
- Kundendatenbank
- Kundenhistorie
- Kundenspezifisches Branding
- Mehrere Standorte
- Mehrsprachig
- Mitarbeitermanagement
- Mobiler Zugriff
- Online-Buchung
- Preis- / Margen-Management
- Rabattmanagement
- Raten-Management
- Rechnungsmanagement
- Reservierung von Akitivtäten
- Reservierung-Management
- Reservierungs-Management
- SMS-Nachrichtenversand
- Social-Media-Integration
- Terminverwaltung
- Verfügbarkeit-Management
- Webseitenintegration
- Zahlungsabwicklung
- Zimmerbuchung
- Zugriffskontrollen / Berechtigungen
Little Hotelier Alternativen
Mehr Alternativen zu Little Hotelier
Little Hotelier – Erfahrungen
Alle 124 Nutzerbewertungen lesen
Humberto A.
-
Gesamtbewertung
-
Benutzerfreundlichkeit
-
Eigenschaften & Funktionalitäten
-
Kundenbetreuung
-
Preis-Leistungs-Verhältnis
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 23.8.2019
"the solution my property needed"
Kommentare: Helps on a daily basis to update and keep track of the rooms I have booked on my property without the need to invest in expensive software that gets outdated easily.
Vorteile: Easy of use, almost no training needed. Perfecto customer support. Always up to date with new settings for the users.
Nachteile: There is nothing negative about it. It was the perfect solution for the property i manage, helped on the daily processes.
Antwort des Softwareanbieters
von Little Hotelier an 30.8.2019
Hi Alfonso,
Thank you for taking the time to review Little Hotelier.
Our system has been purposely designed to be easily understood by all users so we're pleased to hear that you find our system intuitive and user-friendly.
Let us know if there is anything we can do to further assist you get the most out of your products.
Thank you again for trusting us to be your partner. It's fabulous customers like you that make what we do so worthwhile.
Thanks,
Misha
- Herkunft der Bewertung
- Bewertet am 23.8.2019
Catherine D.
-
Gesamtbewertung
-
Benutzerfreundlichkeit
-
Eigenschaften & Funktionalitäten
-
Kundenbetreuung
-
Preis-Leistungs-Verhältnis
-
Wahrscheinlichkeit der Weiterempfehlung
In Betracht gezogene Alternativen:
- Herkunft der Bewertung
- Bewertet am 18.5.2021
"Simple and easy to use"
Kommentare: After using the software for just over 2 years now I am still very happy with Little Hotelier - we are a basic room only 2* hotel and the software is perfect for us. I have researched other companies and had demonstrations but Little Hotelier although not the cheapest, is good value for money and has helped streamline our business and saves time. It is so simple to use. During Covid we have struggled with our with having the finances to pay the fees. The company have really helped and bent over backwards to help us.
Vorteile:
Very easy to use with clear uncluttered screen layout.
It was the first time we used a CMS as the hotel had not really got into the 21st Century. The integration and change was so simple and the support from Little Hotelier was amazing.
The Reports section is so helpful with the day to day accounting
Very rarely have any glitches or problems with the software.
I am pleased that we now have a choice of 14 and 28 day calendar view
Nachteile:
The invoices are unnecessarily complicated and take up too much paper. Guests do not want a copy of their invoice that is 3 pages long if they have stayed for a month. Obviously we email invoices if requested but guests do comment and say it is too complicated.
If a guest cancels through our OTA, and they fall within the free period they are not charged, but Little Hotelier does not remove the cost so it comes up as an outstanding amount.
It would be good to have a button that marks a guest as a no show so we can track how often this happens through the reporting (also we still take payment for the room)
Antwort des Softwareanbieters
von SiteMinder an 20.5.2021
Hi Catherine,
We loved getting your detailed review and amazing feedback!
You've really encapsulated everything Little Hotelier tries to be for small busy customers like yourself and we are so glad to hear it's really helped you streamline your business and save you time.
Thank you for your suggestion regarding simplifying the invoices, they are currently designed to show a very detailed breakdown of nightly cost and extras added to the booking, so long stays can stretch out the invoice format, however this feedback has been added to our product team's development board for consideration. Thank you again for your partnership over the past 2 years, we hope to continue supporting you for many more.
Warmest, Jessica
- Herkunft der Bewertung
- Bewertet am 18.5.2021
Getu N.
-
Gesamtbewertung
-
Benutzerfreundlichkeit
-
Eigenschaften & Funktionalitäten
-
Kundenbetreuung
-
Preis-Leistungs-Verhältnis
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 20.8.2021
"Very Poor customer service"
Kommentare: Very bad as we are still using their software but we are looking to change once we know which front desk has good customer support.
Vorteile: Everything good in the software makes it bad as no support. You are left alone to learn everything .
Nachteile: Must admit the people who are helping in customer support are not trained and we have to wait days for finding answer for one question and sometimes they never get back
Antwort des Softwareanbieters
von SiteMinder an 31.8.2021
Hello Getu,
It's great to hear that you think highly of the Little Hotelier system rating it 5/5 for overall quality and ease of use. I would like to apologise for the inconvenience you have experienced when getting answers for your queries and we try to resolve every question in a timely manner. Our support teams are available 24/7 via chat support or phone and there are region specific contact details available on the Little Hotelier contact page (https://www.littlehotelier.com/contact/). If there is anything we can do to support you with any of the features, please reach out at any time!
Kind regards,
Jay
- Herkunft der Bewertung
- Bewertet am 20.8.2021
Stefano B.
-
Gesamtbewertung
-
Benutzerfreundlichkeit
-
Eigenschaften & Funktionalitäten
-
Kundenbetreuung
-
Preis-Leistungs-Verhältnis
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 11.5.2021
"excellent but with major gigantic faults"
Kommentare: very good. would be great the ingenues there understand these two points and stop being blind about the, give good service without dual interests. and they will have a super app. that will make much more revenue than this stripe co-related business.
Vorteile: user friendly interface, integration with other siteminder softwares. and new apps... that are very useful. vote 10! but
Nachteile: gigantic problem. there is no way to put in evidence in the calendar with a strong color the bookings that are still unprocessed or have problems. And siteminder aims on a percentage of the business coming from STRIPE quite clearly. Conflict of interests, good service to their clients, against making more money from percentages of all Stripe sales. WRONG, morally wrong. To change system it takes months of work. So, we have to have an ultra fast glance at bookings that are unprocessed on the calendar. Track them and try to solve them. Without this we miss the unprocessed bookings. We travel in blindness unless we dedicate lots of time in the process of verifying things. And at times we get a scam of guests who never really paid a penny. Second point often stated. If they call us to book a basic function that competitors have is to book for a limited period on the calendar. After this period if client doesn't pay booking erases in automatic. the first point is fundamental. the second one also. lastly the ad-ons for the bistro and drinks, is not so organic. but perhaps we just didn't have time to try to implement it.
Antwort des Softwareanbieters
von SiteMinder an 18.5.2021
Hi Stefano, Thank you so much for sharing your feedback. It's great to hear that you find Little Hotelier excellent with a user-friendly interface, and are enjoying our huge range of connections and app integrations. With regards the problems you are having with payments, there is no way for the system to be able to track status of a payment unless connected to a gateway so if you are manually taking cash or credit card payments we do not have the data from the merchant to validate success/failure of payments.
Our team is continuously working to improve our products and offer a seamless experience for our customers and we will take your comments on the calendar and an add-on for bistro and drinks into consideration. Thank you very much for the feedback. We loved hearing your thoughts and our team are reading this for insight!
Warmest, Jessica
- Herkunft der Bewertung
- Bewertet am 11.5.2021
Olga D.
-
Gesamtbewertung
-
Benutzerfreundlichkeit
-
Eigenschaften & Funktionalitäten
-
Kundenbetreuung
-
Preis-Leistungs-Verhältnis
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 19.6.2021
"6 years and many more to come happy customer"
Kommentare: Live customer service is precious
Vorteile: Reliable and simple to use yet versatile
Nachteile: Small business affordable. Good value for what it offers.
Antwort des Softwareanbieters
von SiteMinder an 23.6.2021
Hi Olga,
Thank you so much for sharing your experience with us and other hoteliers. It's customers like you that make what we do so worthwhile. We are so happy to hear you have been with us for 6 years. That's a milestone.
We will keep working to innovate and make sure you keep having a great experience with us.
Thanks again for all your support and kind words.
Warmest, Jessica
- Herkunft der Bewertung
- Bewertet am 19.6.2021
