--- description: Detaillierte Informationen über Device42 zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Device42 Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Device42](/software/144214/device42) # Device42 Canonical: https://www.capterra.com.de/software/144214/device42 Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144214/device42?page=2) > Software für IT \& Management von Rechenzentren: Vermögenswerte, IP-Adressen, Passwort, Verkabelung, sftwr / Hardware-Abhängigkeiten, sftwr Lizenzen und mehr > > Bewertung: **4.8/5** von 85 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Device42? Rechenzentren über 2.000 Quadratmeter und mit mehr als 100 Geräten sind Einstiegs-Kandidaten für Device42. Device42 skaliert auch bis zu Hunderttausende von Geräten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 85 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Freshworks - **Region**: San Mateo, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 20,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Dänemark, Frankreich, Indien, Irland, Italien, Japan, Kanada, Mexiko, Neuseeland, Niederlande, Norwegen, Schweden, Schweiz, Singapur, Sonderverwaltungsregion Hongkong, Südafrika und 3 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - Asset Lifecycle Management - Audit Trail - Automatische Geräteerkennung - Berichterstattung / Analyse - Beziehungs-Mapping - Compliance Management - Compliance-Verfolgung - Configuration Management Database (CMDB) - Dashboard - Datenvisualisierung - Drag-and-Drop - Farbkodierung/Symbole - Hierarchische Zuordnung - IT-Asset-Management - IT-Reporting - Inventarverwaltung - Kapazitätsmanagement - Karte exportieren - Konfigurationsmanagement - Korrektur-Management - Kostennachverfolgung - Kundenbetreuung - Leistungsüberwachung - Lieferanten-Management - Lizenzmanagement - Planung ändern - Real-Time Monitoring - Real-Time Notifications - Remote-Zugriff/-Kontrolle - Server-Überwachung - Service Level Agreement (SLA) Management - Standort-basiertes Mapping - Verfolgen von Vermögensanlagen - Vertrags-/Lizenz-Management - Veränderungsmanagement - Wartungsplanung - Wirtschaftsprüfung-Management - Zugriffskontrollen / Berechtigungen - Überprüfung von Vorfällen ## Integrationen (6 insgesamt) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Optionen für Kundensupport - Telefon-Support - Chat ## Category - [IT Asset Management Software](https://www.capterra.com.de/directory/30077/it-asset-management/software) ## Ähnliche Kategorien - [IT Asset Management Software](https://www.capterra.com.de/directory/30077/it-asset-management/software) - [DCIM Software](https://www.capterra.com.de/directory/10054/data-center-management/software) - [Configuration Management Database (CMDB)](https://www.capterra.com.de/directory/30959/cmdb/software) - [IT-Management-Software](https://www.capterra.com.de/directory/10001/it-management/software) - [Network Mapping Tools](https://www.capterra.com.de/directory/30978/network-mapping/software) ## Alternativen 1. [Iru](https://www.capterra.com.de/software/181954/Iru) — 4.9/5 (490 reviews) 2. [Freshservice](https://www.capterra.com.de/software/132997/freshservice) — 4.6/5 (791 reviews) 3. [PDQ Deploy & Inventory](https://www.capterra.com.de/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 4. [ITM IT Asset Management](https://www.capterra.com.de/software/148102/asset-management) — 5.0/5 (42 reviews) 5. [ServiceNow](https://www.capterra.com.de/software/152871/servicenow) — 4.5/5 (356 reviews) ## Nutzerbewertungen ### "Good IPAM Solution" — 4.0/5 > **Andreas** | *16. April 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We use this tool as global IPAM solution also for automated processes and its working very good. API is clearly documented and support is always willing to help > > **Nachteile**: Some usability concepts are not so common as compared to other IPAM products (e.g. Bluecat), which needs more time to get familiar with the concept (e.g. subnet move, split, merge). But support is always open for guidance and feature requests > > We gained following efforts : - global IPAM solutions - active IP usability tracking (ping Sweep) - Service Now Integration (REST Integration) - Single Source of truth for network items ----- ### "ITAM & Incident Management" — 5.0/5 > **Balanjaneya Sharma** | *22. Juli 2026* | Personalwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: An easy-to-use and scalable ITSM platform that simplifies workflows and improves efficiency, though increasing costs for additional teams and advanced features may affect affordability as organizations expand > > **Nachteile**: The documentation could be more comprehensive, as most available learning resources are limited to basic YouTube videos and lack the depth needed for advanced use cases > > Provides robust ITAM and incident management features at a fair price, but limited documentation and a lack of advanced guides make complex use cases more difficult to address ----- ### "Rack and data center visualization made infrastructure management far more practical" — 5.0/5 > **Prasad** | *2. Juli 2026* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Before using Device42, locating equipment inside our data center often meant checking multiple documents or physically verifying rack positions. The visual rack layouts gave our infrastructure team an accurate view of device placement, power usage, and available capacity. Planning new deployments and troubleshooting hardware issues became much faster because everything was documented in one place. > > **Nachteile**: The visualization is highly detailed, but navigating large environments with hundreds of racks can become overwhelming. More customization options for filtering and simplifying complex views would improve the overall experience. ----- ### "Admittedly I have little experience with this software" — 3.0/5 > **Verifizierter Rezensent** | *10. April 2018* | Computer-Software | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: They had some interesting features, i like the rest API and the link to Jira. They did seem very strong in the integration department. > > **Nachteile**: The overall interface was not what we hoped for. It was difficult for us to find something and all the relationships that were important to us in an efficient manner. Too many click through steps. We were looking for a more complete CI picture. > > We never went past the review process. It just wasn't bringing what we needed to move forward. I ----- ### "A Valuable CMDB Tool for Asset Discovery and Management" — 4.0/5 > **Ifediora** | *25. Mai 2026* | Bildungsmanagement | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: What I like most about Device42 is its strong automated discovery, accurate CMDB visibility, and clear dependency mapping. It helps reduce manual effort by automatically discovering infrastructure assets and relationships, while giving IT teams a centralized view of on-prem and cloud environments. Its ease of use, visualization, asset management, and integration capabilities make it especially valuable for maintaining an accurate CMDB and supporting operational decision-making. > > **Nachteile**: A few. Given that it is a relatively new tool in the market, there are capabilities it does not have, like under the Device Ignore Rules feature, there is no option to exclude devices based on their aliases. Sometimes, it takes a while for a much-needed feature to be introduced. > > Overall, my experience with Device42 as a CMDB tool has been excellent. I believe my organization is getting great value for money compared to other costly CMDB tools available on the market. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144214/device42?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/144214/device42) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten