ConsignCloud

Excellent product, very glad we chose ConsignCloud

Kommentare: ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.

Vorteile:

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

Nachteile:

The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.

Eases my monthly workload

Kommentare: Fantastic!

Vorteile:

We needed a system that seamlessly integrated our multi vendor/booths into the POS, online web sales, calculated commissions per vendor with different rates, and had a credit card terminal that interacted automatically with no secondhand entry and Consign Cloud had filled that need fantastically. Their customer support is to notch. Easy to locate, with quick friendly responses.

Nachteile:

1. Reports are intense, but sometimes difficult to configure for exact report needed. 2. One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices. We have found a work around, but it sold be nice to be able to use the same item # with different prices.

In Betracht gezogene Alternativen: ConsignPro, Square Point of Sale und Rain POS

Warum ConsignCloud gewählt wurde: Too many freezes in the software. Not as easy to work with multiple consignors.

Gründe für den Wechsel zu ConsignCloud: Integrated credit card system.Vendor processes with simple to use settlements and instant payout processing.

ConsignCloud Makes Inventory Management Feel Like a Video Game!

Kommentare: Very Positive.

Vorteile:

I really enjoy the design of ConsignCloud. I spend almost eight hours a day within ConsignCloud, 5-6 days a week. Having a pleasant user experience is high on my list of importance. ConsignCloud makes inventory management rewarding and breezy. Every time I create an item, I feel a sense of achievement--and security, knowing I will be able to easily track down that item either digitally or in-store. ConsignCloud offers a fun, enjoyable way to turn my physical store into a kind of video game.

Nachteile:

Reporting in Data Explorer is the least user friendly aspect of the entire software. While it might be in-depth and can dive deeply, I need to be able to run analyses of in-store sales and types of inventory that sell without having to go through a number of filters. I have trouble understanding what data the filters are exactly focusing on, and every filter I add within Data Explorer is another Inception layer of misunderstanding. Data Explorer is a great start, but there needs to be a reduction of filter fields to a list of buttons that automatically produce a graph on what I want reporting on, like Sales by Hour.

In Betracht gezogene Alternativen: ConsignPro

Gründe für den Wechsel zu ConsignCloud: It was cheaper and way easier to learn.

Great program - Still growing!

Kommentare: The development team and everyone we've worked with at ConsignCloud is very helpful and super friendly to work with. They are always available for questions, especially during implementation and set-up, but even after we've had the program for a while.

Vorteile:

Very easy to use and set up. Training the team on this program was very quick in comparison to the previous program we used.

Nachteile:

Very limited in the reports that can be run. Need to be able to have more control over the information generated to run reports needed for our accountant.

In Betracht gezogene Alternativen: SimpleConsign

Warum ConsignCloud gewählt wurde: SimpleConsign was very expensive. For the number of sales that we do it was not cost-effective.

Zuvor genutzte Software: SimpleConsign

Gründe für den Wechsel zu ConsignCloud: The cost primarily, and the ease of use. We were debating on whether we should stay with Traxia and eventually landed on switching.

Great customer service from ConsignCloud team!

Kommentare: ConsignCloud has been really helpful to our business We appreciate the automation and journey that the product team has created! [sensitive content hidden] super helpful at the beginning of our business journey, we're also happy to hear that the ConsignCloud team is growing :)

Vorteile:

So far it's been great! We touch base with [sensitive content hidden]/his team every 6 months to just clarify minor issues and it's all clear :) Great product, customer service,

Nachteile:

For us based in Malaysia, we think adding a designated section for bank acc details would be really helpful (Bank name, Bank no, Bank acc name). Additionally, if consignors can see their inventory in a table form (like the backend view) on their portal, that'd be more helpful and easier to understand.