--- description: Detaillierte Informationen über Sumac zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sumac Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Fundraising-Software (Spendensoftware)](/directory/20047/fundraising/software) > [Sumac](/software/144095/sumac) # Sumac Canonical: https://www.capterra.com.de/software/144095/sumac Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144095/sumac?page=2) > Eine Alles-in-Einem Fundraising-Lösung, die Online-Spendenseiten und Email-Marketing umfasst und mehr als ein Dutzend Add-ons zur Auswahl hat\! > > Bewertung: **4.4/5** von 132 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Sumac? Wir haben eine Lösung für jede Art gemeinnütziger Organisationen. \* Große, mittlere, kleine \* Human Services, Kunst \& Kultur, Gesundheitsorganisationen, Bildung, Umwelt \& veterinäre Dienstleistungen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 132 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Societ - **Gegründet**: 2004 ## Gewerblicher Kontext - **Startpreis**: 179,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Absolventen-Management - Anwendungsmanagement - Belegmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Dokumentenmanagement - E-Mail Marketing - Empfehlungs-Management - Erinnerungen - Fall-Aufzeichnungen - Finanzberichterstattung - Formularverwaltung - Freiwilligen-Management - Fundraising-Management - Gebühren-Management - Goal Setting/Tracking - Kampagnenmanagement - Kommunikationsmanagement - Kontaktmanagement - Kundenmanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliederverzeichnis - Mitgliedschaft-Management - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Mobiler Zugriff - Mobiles Spenden - Online-Spenden - Pfand-Management - Programm-Management - Recruiting von Freiwilligen - Registrierungs-Management - Self-Service Portal - Spender-Management - Subventions-Management - Terminplanung - Terminverwaltung - Veranstaltungsmanagement - Website-Management - Werkzeuge zur Zusammenarbeit - Wiederkehrende Spenden - Zahlungsabwicklung - Zeitverfolgung ## Integrationen (3 insgesamt) - Constant Contact - Mailchimp - QuickBooks Online ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) ## Ähnliche Kategorien - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) - [CRM-Systeme für Nonprofit-Organisationen](https://www.capterra.com.de/directory/31515/nonprofit-crm/software) - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [NPO Software (Non-Profit-Organisationen)](https://www.capterra.com.de/directory/30805/nonprofit/software) - [Soziale Einrichtungen Software](https://www.capterra.com.de/directory/30660/human-services/software) ## Alternativen 1. [CharityTracker](https://www.capterra.com.de/software/132388/charitytracker) — 4.5/5 (1062 reviews) 2. [Casebook](https://www.capterra.com.de/software/200357/casebook-platform) — 4.2/5 (86 reviews) 3. [Bonterra Apricot](https://www.capterra.com.de/software/123342/bonterra-case-management) — 4.2/5 (226 reviews) 4. [Notehouse](https://www.capterra.com.de/software/182626/notehouse) — 4.7/5 (111 reviews) 5. [CaseWorthy](https://www.capterra.com.de/software/154789/caseworthy) — 4.4/5 (44 reviews) ## Nutzerbewertungen ### "SUMAC - great CRM" — 4.0/5 > **Silvia** | *22. November 2016* | Erneuerbare Energien & Umwelt | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: User friendly Excellent customer support New releases on regular basis > > **Nachteile**: Online functionality for some add-ons is very basic (e.g. ticketing) or not available yet (e.g. sales) The User Guide is good at describing each of the many fields in the database but limited in explaining how these are used together (processes) > > After struggling for several years with an expensive database that was not intuitive and did not meet our needs, our organization looked into several others to replace it including Sumac which was recommended to us by another not-for-profit. We scheduled a demo with a Sumac Guru for our entire team and we were all captivated by the ease of use and functionality it offered – almost everything on our “wish list” (and much more). We then decided to purchase Sumac and have not regretted our decision. While there were a few hiccups with our data migration, overall we have been very impressed. It is very user-friendly, fast, and has features that we are still discovering a year after we started using it. The Sumac team is amazing and has been very responsive, accommodating and helpful when we have needed assistance in using the tool and putting through change requests when we have suggestions and identified areas for improvement. ----- ### "The CRM that helps you manage donations and memberships" — 4.0/5 > **Rachel** | *18. Dezember 2022* | Non-Profit-Organisation Management | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: I enjoy the ability to create a number of tax receipts at once. It helps keep the one time a year production easy to manage > > **Nachteile**: It is tricky to see when a number of memberships are expiring, or to get prompted for when they expire. This feature may exist and I have not figured it out yet. > > I appreciate the software support they provide and attempt to be as thorough as possible. ----- ### "FANTASTIC Customer Support" — 3.0/5 > **Colette** | *25. Juli 2024* | Darstellende Künste | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: We really thought Sumac wasn't working for us, but the team at Sumac has been WONDERFUL in taking the time to work with us one on one to show us how we've been using features wrong, how to use the software more efficiently, and how the software can already do some things we've been struggling with. Having that kind of one on one support and training is INCREDIBLE, particularly since these one-on-one "how do I get Sumac to do X" calls have been free for us. It's completely changed the way we use the software and has caused me to start overhauling our operations to use the software to do our work better\! > > **Nachteile**: It can take some getting used to because the interface isn't particularly intuitive ----- ### "Sumac in our little non-profit" — 5.0/5 > **Tanya** | *23. Januar 2023* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Fully customizable, does what we need it to, easy to gather stats and run reports. All in one software for donations/grants/case management/volunteer management. > > **Nachteile**: It can look clunky, but it is a powerhouse\! As well, it would be nice to have auto-save, or spellcheck on forms. > > We have one system for donors, clients, volunteers, and it is easily adaptable to our needs. ----- ### "Best Database Builders" — 5.0/5 > **Missy** | *23. September 2025* | Bürgerliche & soziale Einrichtungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The flexibility of the database, you can have so many different configurations / customizations to the database. The tech team is fantastic, very easy to work with. Our database is up and running in a very short time. > > **Nachteile**: Honestly, I have nothing negative to report. We as an office are behind in implementation, they are on top of everything. > > Extremely pleased with everything, the onboarding process was quick and smooth. Database is laid out very well, easy to find and customizable. \[sensitive content hidden\] our designer, is absolutely fantastic. Changes are made quickly and efficiently. They really listened to what we needed and the delivered 100% ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144095/sumac?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/144095/sumac) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten