Wer nutzt diese Software?
Visitor and contractor management market
Durchschnittliche Bewertung459 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis 49,00 $/Monat
- Preisinformationen Free trial then pay based on visitor usage
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2013
Complete workplace software for visitors, contractors, staff, students & couriers. Trusted by JLL, Vodafone, GE, Comcast, DHL, Qantas and thousands of organisations globally. Busy, repeat users can "check-in" using their smart phone, hosts pre-register guests in advance and get notified via SMS, email or the Sine app on visitor arrival. Instant set-up, easy to use with all the hardware provided via our online global shop. 24 hr support and 30 day free trial. No credit card required.
- Alarmfunktion / Benachrichtigungen
- Für Schulen
- Gewerbliche Immobilien
- Vorbeugende Wartung
- Qualifikationen und Kompetenzen
- Anpassbares Dashboard
- Automatisierung von Geschäftsprozessen
- Grafischer Workflow Bearbeiter
- Mobiler Zugriff
Die hilfreichsten Reviews für Sine
Bewertet am 11.10.2016
Kommentare: Although our BM had seen this software in action at a conference, I had not, therefore came into the trial as a 'cold' prospective user. The first thing I would say is that I would have preferred some personal contact. Although I have set up the system, I can see from the videos online that it can do so much more. To have someone visit our site and chat about our wants and needs, would be fantastic. The questions I have asked have been answered via the chat facility relatively quickly and have been helpful. On the initial set up when I couldn't load the graphics, the assistance from Sine was much appreciated. Now that we have had it up and running for a period of time, a personal visit to our work site would assist to see how we can set things up better or to a greater efficiency level with compliancy issues being of utmost importance in work areas. The signing in process may be improved by synchronising sign-ups whether by the app, PC or ipad, rather than just by the point of sign-in. With the number of visitors now using this signing in management program, our Reception area has become streamlined with its point of entry to the school. There is now a more professional look in this area. The dashboard facility assists with statistics and queries as to who is on our premises at any one time. Having the ipad available, a portable device, will no doubt be of great assistance during an evacuation should there be one, instead of taking out hard copies of visitors books. It would be good to have a greater number of visitor types available (5 is not enough in a school).
Vorteile: It is user-friendly, both for visitors and staff. People have reacted positively to the change in our Reception area due to this process.
Nachteile: Sometimes the system/ipad freezes and has to be reset.
Antwort des Softwareanbieters
von Sine an 11.10.2016
Thank you for the review and excellent feedback Helen. Great to have St Peter's Woodlands on board.
We'd be happy to assist with any help you require, to help you get the most out of Sine.
You can reach our customer success team via online chat, phone and email support any time, and full support guides via https://help.sine.co/
Please ensure you have the latest version of iOS and SinePoint Pro on the iPad, and all should work as normal.
Bewertet am 25.1.2017
Solid base, with some hopeful features...
Many problems were encountered when setting up the accounts, to begin with, but this was all solved with assistance from the customer support.
I would highly recommend here that extra time is spent understanding the client's requirements, and working with the client to make the system workable.
After weeks of frustration and wanting to scrap it and get a refund, 1 call from customer support was able to get it running how we needed, and has made me a supporter Sine!
Since the end result is a partnership, I would have preferred not to go through the run around first... Overall the software is solid, and a great base on which to build.
My only feature requests would be:
1. The ability to have 1 site and the sign in steps differ based on visitor type. For example, we do not want a badge printing every time we have an 'Internal Courier' arriving in the office. They come 6 times a day, and it is a waste.
We also want the 'staff' to have easy steps.
At the moment we are running 2 sites, but this is not ideal.
2. Ability for staff to sign in via the iPad. We have 2 staff that do not have smartphones. This means they have been logging into the online portal, but this is not ideal. We want them to be able to sign in via the ipad, and the photo to be kept on file.
3. Auto Sign in and out. When people leave the office we want the app to auto sign them out, and when staff arrives (Who have the app on their phone), we want the app to auto sign them in. With these additions, the system would be exactly what is needed in our industry and would be a great tool that you could sell to all other companies in our field.
We all have minimum government requirements for security, and with these enhancements, your system would meet them all, and be easy enough to use that it would be able to be marketed to our sector. In conclusion, the system has a good foundation, and I look forward to enhancements in the future!
Report can be run on who is signed in
Global access to the dashboard
Takes too long to sign in and out
No one ever remembers to sign out
Antwort des Softwareanbieters
von Sine an 1.2.2017
Thank you for the review Riccardo.
Lots of new features are on our roadmap focused around visitor types that will allow for improved functionality.
Great to hear our customer support team was able to resolve some early onboarding issues, and you can reach our support team anytime via online chat on our website or the Sineweb Dashboard, or via phone and email.
Great to have you onboard.
Bewertet am 30.8.2016
First Class Guest Management Software
Kommentare: We have been using Sine for around 18months now and have never looked back. Guests regularly comment on the platform and it's ease of use versus others they have experienced. The back end admin functionality is excellent and very user friendly.
Vorteile: The backgrounds are customizable to suit company branding (including multiple branding options on rotation if required). The customer service staff have been so friendly and efficient on the very odd occasion that I have dealt with them. Group messages can be sent to guests on site which is perfect for emergency messaging. The look of the app is very professional and our guests regularly compliment us on how it looks and ease of use.
Nachteile: There is nothing I dislike about the software. I would be great however on the home screen to have an upfront selection for couriers/delivery people as I find they are often perturbed by having to input their details and end up either walking away without delivering the goods or they tailgate someone into the office.
Antwort des Softwareanbieters
von Sine an 30.8.2016
Thank you for the excellent review Karen and we appreciate your loyalty to Sine.
Sounds like you're using the full range of our features to your advantage, and please don't hesitate to contact our Customer Success team if you have any feature requests or further feedback.
We are discussing internally the courier/delivery button, and we'll let you know if this feature is released.
You can always capture deliveries by implementing a courier/delivery 'visitor' type. Let us know if we can assist.
Bewertet am 31.7.2019
Feeling safer already!
Vorteile: We've been using Sine for about six months now, and have mostly great reactions to report. The ease of use and universality of the iPad is one of my favorite things, as it didn't take much at all to get used to and the iPad could serve us multiple purposes. We have been utilizing the name badge printer on a daily basis as well. Sine has overall improved our visitor management and given us a much-needed peace of mind.
Nachteile: We do wish that the printer was more user-friendly; we can't connect it to our wi-fi since we require usernames and passwords, and therefore have had a harder time setting the printer up manually. Maybe in the future, colored badges would be an option, since the lighting isn't always the best and some of our black-and-white badges either wash out or appear too dark. In general, I will say Sine is very easy to use and the customer service is very responsive.
Bewertet am 27.3.2019
Kommentare: But OVERALL - this is by far!!!!! the best solution on the market. We have not had a strong method of tracking and identifying visitors to our pharmacies. This now maintains a perfect record, we can generate reports based on WHO is getting visitors, why type of visitors coming, and any vendors/maintenance people arrive and leave. NO MORE managing paper that no one fills out or is legible... THANK YOU SINE!!!
This is a VERY easy to implement and manage. It saves TIME and ENERGY managing guests to our pharmacy. We have complete logs and the ability for repeat guests to enter a number or email address to reenter is very powerful. Many of our visitors and corporate office staff who visit us are highly impressed with the simplicity this system offers. It is by far the best we have looked at over other different solutions.
The MOBILE phone app saves visitors time, scan the barcode and you are in. Send out appointments, have them use the app and you get notified when they are close to the office... AWESOME
Nachteile: Wish there was a better customizable way to manage deliveries. We want to add a unit to manage delivery vendors but it is basically a push button - we have no idea on who the delivery is from as we need to track this. We still use paper for that. Would be nice to select DELIVERY and just as you have to select a host, you select your vendor name - and then we get an email time stamp when that courier made the delivery. We have times were we have had to verify a specific courier delivered...