Honeywell Forge Visitor Management

Extremely Useful Software

Kommentare: Sine is really easy to set up, and as a person with advanced technical skills, I appreciate the wide range of options I have for any check-in form. I also highly appreciate the customer service. I receive very quick responses for any and all questions I may have, and follow-up service is very well done.

Vorteile:

One of the most useful features about this software is its main dashboard. With this dashboard, I am able to easily view all check-ins. This dashboard also allows full control over each iPad and all its settings, which makes it really convenient to make any changes to the check-in process.

Nachteile:

I do not have any cons with this software. I have suggestions, but for those I just communicate directly with the team.

Their Customer Service is Great

Kommentare: Overall, it has definitely facilitated our ability to monitor who comes in and out of our building. I would suggest having better tutorials and more customization tools for the app.

Vorteile:

Setting up Sine was difficult but what made the process possible was their customer service. Once up and running, we use it all the time for team meetings, guests to our program, and to keep track of these visitors and keep in contact with them in the future. Because we work with kids, we are required to have guests check in and identify who is who. This app has made this step easy.

Nachteile:

setting up was extremely difficult. Customizing who we wanted to add as guests. The signing in and out also takes a while.

Trial kit DOA. No training or onsite support. Difficult to setup and troubleshoot.

Kommentare: iPad syncs to the dashboard

Vorteile:

It works well WHEN it's working. Data syncs instantly to the dashboard from the iPad. Easy for end users and receptionists.

Nachteile:

We received a trial kit for testing and it didn't work. Spoke to 3-4 people to try to get it working and wasted the whole day trying to setup everything from scratch. Ended up send it back for a second kit then had issues setting up the printer. Don't expect any training from them as they just tell you to go to the site (this is a terrible first impression). As the admin, it has limited search filters and customization on the dashboard. Troubleshooting the printer would be very difficult for non-technical users as their support team assume you can do these tasks. This is a concern for us as we plan to roll this out to multiple sites and I don't have time to troubleshoot since Sine do not have any onsite support.

Automated software that facilitates the life of the common visitor.

Vorteile:

This software characterized by its ease and by its automatic agility as it has specific characteristics for example to notify instantly when a visitor arrives, facilitates through its systematic process precise and detailed information of the visitors that are solvent with the standards.

Nachteile:

I think that there should be an improvement to provide the appropriate tools that allow to personalize and create an own and / or legitimate badge thus solving one of the basic needs of the client.

Visitor Log for Mine Site

Kommentare: Experience was great, I set up the site easily, it's very intuitive. We are replacing a pen and paper system to log visitors and this system gives us more flexibility and value. The visitor log with it's notification and messaging capability make this a valuable tool.

Vorteile:

This is a great tool for recording visitor and contractors reporting to our site, we can ensure that each person is recorded and has access to the site safety training document and to the safety data sheets for chemicals. The reports make it easy to retrieve data regarding past visits and hours onsite.

Nachteile:

It takes a bit longer for visitors who are technologically challenged to sign in.