brightwheel

Best Childcare Program!

Kommentare: Excellent! I wouldn't switch from this program! Families and staff also are very pleased.

Vorteile:

The process of adding a child is easy and quick. The daily reports allows the teachers to add a lot of information so the parents know what day their child has had. It creates trust.

Nachteile:

I do not have any cons at the moment. :)

A bright spot in Child Care!

Kommentare: Overall my experience with brightwheel has been great. We have used it at 2 separate facilities and it works very well for communication with the providers and keeping the parent informed of any and all aspects of their children's daily routine while at the facility.

Vorteile:

I like that brightwheel does a great job of allowing the staff at my child's preschool to keep me as a parent updated on what is going on throughout the day in many different aspects.

Nachteile:

While not a huge problem, I would like the chat functionality within the App to send push notifications when my wife responds to messages as well. As it is, I will receive a notification if someone from my child's preschool sends a message, but I will not get a notification that my wife sent one as well in response. This would be helpful so that I would know without having to open the App and navigate to find the exact conversation, just to realize that a question has been answered or situation handled.

Great parent interface and easy for everyone to navigate, parents and teachers!

Kommentare: I was very happy with the parent interaction and the easy with the billing. If we were looking to increase our classroom visibility i.e. updates, photos etc. I would have continued to use this application.

Vorteile:

Brightwheel is a very parent-oriented app. It is extremely user friendly. It has extensive capabilities when it comes to daily reports and updates for the child. It allows parents easy access to staff and to have a in real time picture of the child's day. From a teacher standpoint it is easy and intuitive to use. On the tuition side of things, parents have access to all of their tuition payment records and can schedule payments independently of the school. Posting payments is simple for the administration.

Nachteile:

I would be very helpful if the data could be used for other purposes and easily adapted to such things a roll call list, classroom rosters. emergency lists etc. While you can export the data to excel spread sheets it would be very helpful if they provided pre-configured options for these necessary reports.

Pros and Cons

Kommentare: Overall, it's easy to use and has a very organized structure so you can see where things should be or how they should go, even if you haven't done that specific thing yet.

Vorteile:

I really like that you can save lesson plans from one year to the next. It makes it easier to see where the kids should typically be at at certain times of the year. The communication with the parents is really great too. It's easy to take pictures and attach them to lesson plans and send them to the parents. Messaging can be sent either from the lesson plan, from a photo or video, or from the messaging section, which is nice. And you can send to entire classrooms for announcements like our recent Halloween party.

Nachteile:

The assessment portion is difficult. It doesn't connect to the lesson plans, so when you take a picture of a lesson plan that has developmental goals/milestones on it, it doesn't automatically upload that photo and lesson plan to that kids' portfolio. And you have to input everything separately. Each kid, each photo, each goal, each section, each description (because again, it doesn't pull from the lesson plan descriptions, even when the photo is from a lesson plan that's in Brightwheel), it's just really time consuming. It's not clear how you make a template, or if that would even be helpful. And there aren't any example templates or template tutorials so you can see what that would look like. You can't send them to the parents either. Which kind of defeats the purpose in my opinion.

Overall loved Brightwheel as a parent and staff member

Kommentare: I enjoyed our time with Brightwheel, but we found a better product. I loved it on the parent side of things and even as a staff member, however the management side of things was not user friendly.

Vorteile:

Bright colors and overall easy to use. It was very appealing to families and provided that connection to their child.

Nachteile:

Didn't like the reports and the format in how they looked. Also had some issues with the time clocking in and out feature and reports from that.

Satisgied to Unsatisfied

Kommentare: Initially was happy, felt they took experienced prodivers thoughts into consideration. However, the more they grew we were just peons.

Vorteile:

The billing was a fairly seemless process

Nachteile:

customer service was lacking when the company got bigger

brightwheel in review

Kommentare: Everything has been very easy. We are still learning, and I'm sure there are more things we could use.

Vorteile:

Our collections have been so much easier with brightwheel.

Nachteile:

It would be easier if siblings were on the same page.

All-in-one platform designed to make school management easier

Kommentare: Personally, I have had a very positive experience using Brightwheel at my daughter's school. The platform has simplified many aspects of school management, such as communicating with parents, tracking attendance, and organizing events. Thanks to Brightwheel, the entire team has been able to work more efficiently and in a coordinated manner.

Vorteile:

Brightwheel is a comprehensive and easy-to-use tool that allows users to manage all school-related tasks quickly and easily. With features like real-time communication, student progress tracking, and payment management, this platform simplifies the day-to-day life of teachers and administrators.

Nachteile:

There is nothing not to like about this excellent platform. Everything it offers is very useful and makes it easy to use for people of all ages and skill levels. Plus, thanks to its instant communication features, parents can stay up to date with their children's news and activities at all times.

Staying connect with staff worker on the software's

Kommentare: My overall experience is to remain connected to the teacher and parent to stay up-to-date with daily schedules.

Vorteile:

What I like the most is streamlining communication between the management team and childcare parents. Features like attendance tracking, parent engagement tools, and learning assessments empower educators to focus more on teaching and less on administrative tasks, making it easy for teachers and parents to stay connected. Bright Wheel is a beautiful tool for informing parents and improving the classroom experience. Embrace the opportunity to simplify your workload and strengthen relationships with families today!

Nachteile:

Once you make a mistake in Brightwheel, you can't go back and edit the entire group. This can be frustrating if you want to correct something for everyone at once.

Easy to use and Intuitive app to use for Day cares

Vorteile:

Ease of use Intuitive design Quick setup and start

Nachteile:

Inability tompay dues within the app. Made me go to the establishment to pay.

Positive reviews from our small Child Care center

Kommentare: I would never change to another online program for our center. Brightwheel works well for us.

Vorteile:

We love the communication piece with families, billing is easy to do and is paid online, parents can see the daily happenings as they happen. We like the scheduling piece so the [sensitive content hidden] can enter weekly schedules and teachers are able to see the schedules on Brightwheel for each day. We are part of the Expense trial and we are liking it so far - we are able to take each bank transaction and add what they debit or credit was for to seperate each expense or income.

Nachteile:

I don't care for the mulitple screens you need to go through to do billing or scheduling.

Review of my experience with Brightwheel.

Kommentare: Very good. The parents and staff also like it and send messages or pictures daily.

Vorteile:

It offers me a way to keep track of my children and all their information.It gives us a quick way to inform parents about classroom information. It gives me an accurate accurate of tuition.

Nachteile:

There wasn't anything I didn't like about the many options.available for me in order to keep track of my students and my finances.

Brightwheel is innovating and exciting to use.

Kommentare: My overall experience is great. I use most of the features on the Brightwheel app.

Vorteile:

I like the ability for parents to be able to check their child in and out as a backup to our teachers doing it in the classroom.

Nachteile:

It doesn't print attendance sheets in the event you have an internet issue.

Brightwheel is easy to use

Kommentare: Overall Brightwheel is a great program!

Vorteile:

Brightwheel is easy to use and understand from both a parent perspective and a admin.

Nachteile:

Could use some more behind the scenes features when it comes to billing and licensing requirements.

Owner/Administrator

Kommentare: Great. Being able to see aged accounts and end of year reports.

Vorteile:

billings and communication between employees, families and payroll

Nachteile:

credit card payments fail after payment was credited

Where has this been the last 20 years!?

Kommentare: I am so excited that I found brightwheel and have had the best experiences using it and sharing it with my families.

Vorteile:

I like every feature. From attendance, payment options, documents, menus, curriculum options. The ease of use and set up. Customer service was so helpful when getting started, they have great step by step tutorials if you need, or can talk to someone live, and they were so informative and friendly.

Nachteile:

Only thing I can say bad is that I wish I would have had this years ago.

User Review

Kommentare: It is likeable, but need to keep it up with other apps.

Vorteile:

The font are good. Not too many random information appear on the screen.

Nachteile:

It could be more visually attractive to users if developer could add more colorful design because we use it for tracking kid's activities.

Brightwheel Makes it Easy for Directors

Kommentare: It has been a game changer for our school!

Vorteile:

I love the way Brightwheel helps with communication and invoicing. It saves time and effort for families and staff.

Nachteile:

I find setting up forms to be difficult.

This App is terrible

Vorteile:

Honestly-Nothing! As a parent who uses this app daily I find it to be awful!

Nachteile:

This software does not allow you to see multiple kids at once on a feed without going back and forth. Going back and forth between children is a pain!! Then when I select a child the default is Profile view, I am the parent I don't care about the profile I want to go right to my child's feed. It would be nice if there was a quick view to check in and just see a quick update of all my children on the home screen. There are times when I only have a minute or two to look quick and I just can't with all the back and forth clicking between kids and not being able to see their feeds without some more clicking. I also hate that when a nap is ended it doesn't show the time napped. I only get that at the end of the day when I get a summary after my kids are checked out. I know I can look and see when they started and then when it ended and figured it out, but the starts are not always logged and visible. A summary on their feed would be nice. I also know there are other glitches with this app especially with the pay and checking in and out of kids. My daycare center does not like this app either, but they don't have a choice. The app that was used before this was called Daily Connect and it was absolutely wonderful. You could leave notes, see feeds or multiple kids for quick glances. Yes, there was not payment option on that to keep things simple, but bright wheel doesn't keep things simple now. As a parent & daily user of this app w/ multiple kids , it is TERRIBLE!

Good services, the APP is very professional.

Kommentare: I have been enjoying to use Brightwheel in my home daycare.
It is great APP and the parents like a lot.
Thanks for let me use it. Odette Patrocínio

Vorteile:

It is simple to use and very helpful to the day care providers and teachers. Also, the services provide are very professional and well managed. The costume service and technical supports are excellent and very attentive with the clients.

Nachteile:

Some services are no provide in Canada, such as payments method.

Must have app for any daycare or childcare facility

Vorteile:

Ease of use, functionality, ability to view children's day at a glance (when they eat, have diaper changes, go to naps, and incidents that happen), ability to send and receive pictures/documents with daycare staff, ability to send messages to administrators or teachers

Nachteile:

There is a small service fee for paying invoices to daycare using brightwheel. Noone likes paying fees, but I think paying the small fee is worth it to be able to quickly and easily pay invoices from daycare from the comfort of your home

Excellent in all aspects

Kommentare: Very convenient & gives me a peace of mind.

Vorteile:

I like that is takes out payments automatically without me having to manually do it each time a payment is due. I like how can view messages from the teachers & see what my daughter is doing at school through out the day.

Nachteile:

I honestly do not dislike anything about the app. I appreciate it!

Happy Parent

Kommentare: Very positive, especially after each update, seems like they listen to feedback and keep improving.

Vorteile:

Its a great way to keep in touch with my child's teachers and all the things related to her school.

Nachteile:

sometimes its hard to tell whether my daughter is checked in or out.

Utterly atrocious customer service.

Kommentare: Average to poor. Frustration at lack of usability and lack of communication makes me want to change schools rather than use it.

Vorteile:

Secure communications is the only bright spor

Nachteile:

Hard to implement. Hard to understand. NO POSSIBLE WAY to contact live customer service regardless of the situation or emergency.

True customer service.

Kommentare: Our experience with Brightwheel has been the best. Customer service is top notch. Outside of the program they offer trainings, resources, and tips and tricks to name a few.

Vorteile:

I love so many things about brightwheel. I love that I can share anecdotal records and photos with families, I can create a space to share photos with staff, and the ease of use of the app and online website. I am a big fan of Brightwheel and tell everyone about it. During the pandemic Brightwheel stood by us and even offered trainings for our staff at no cost when other similar companies we worked with would not work with us or gave us ultimatums. I will forever promote Brightwheel to others in the field and cannot thank them enough.

Nachteile:

There isn't really anything I don't like about Brightwheel. I notice that when I message staff together and they respond, staff can't see each other's message. I know this is a privacy concern but wonder if you can have a setting for this like "all staff" or individual staff. It's not a deal breaker. Many of the things I use to have issues with, they fixed them.