Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Deutschland Lokales Produkt

Was ist Planio?

Planio ist ein Redmine-basierter Issue-Tracker. Du kannst benutzerdefinierte Workflows erstellen, personalisiert für deine Situation. Der Helpdesk macht es einfach, Support-Tickets zu verwalten. Die enge Integration von GIT / SVN bedeutet, dass du deine Repository Commits mit Fragen in Planio verknüpfen kannst. Wir inkludieren kostenlose Datenübertragung von anderen Werkzeugen und Telefon-Support mit jedem Plan.

Wer verwendet Planio?

Software-Entwicklungsteams verwenden Planio für Isse- und Bug-Tracking, agile Workflows sowie eine enge Integration mit GIT/SVN, Wikis und Help-Desk.

Planio Software - 1
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Du bist nicht sicher, ob Planio das Richtige ist? Mit einer beliebten Alternative vergleichen

Germany
Planio

Planio

4,6 (28)
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Kostenlose Version
Kostenlose Testversion
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4,5 (28)
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7,75 $
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Planio

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
61%
4
36%
3
4%
Steve
Steve
VP of Product in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltungselektronik, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Full-featured project management, but low innovation because they are stuck on Redmine

5,0 vor 2 Jahren

Kommentare: Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight. But other competitors like Monday.com, Asana, Airtable and others have really overtaken Redmine based products in the project management arena, so given that Planio isn't really much cheaper than the lower tiers of these other tools, it's hard to know where Planio really come out on top any more.

Vorteile:

I love Planio's implementation of the popular open source project management tool called Redmine. Planio is basically hosted Redmine, but they add in a very nice looking theme/skin for the UI, and then they added a ton of very helpful plug-ins and make the system bulletproof by hosting it in their proprietary cloud set up. I really love the agile Kanban board functionality, the checklists, and all the other plug-ins that extend Redmine and make Planio a fully featured project management tool. You can also use it for a bug tracking, CRM, helpdesk, or a variety of other flexible things by creating your own issue customizations and workflow. Essentially you get the best parts of Redmine, its stability, speed, customizability, and low cost, but they really take away all the painful parts like hosting, configuration, and plug-in purchasing.

Nachteile:

The thing that makes Planio great Is that it is based on Redmine, but that's also a huge weakness because Redmine as a product has progressed very slowly over the past few years and compared to the other SaaS offerings that compete with Redmine, it looks like it's basically stuck in time. Also, anything outside of the core project management or issue tracking modes are very basic. Planio implements plugins to make things like the CRM or help desk, but they are super simple and realistically no one with more than 50 employees would try to use this as their only help desk or CRM tool. You would be much better off with something like Odoo or a full-featured open source CRM, or something like Jira service desk, which is surprisingly reasonable in cost. Even though I've been a customer for years, I've recently had to switch my main product management team over to Asana because Planio just wasn't going to have enough features for what we're doing in the future. We will still use it for some stuff when we want to really customize the workflow and do some of the deep issue tracking that Asana can't do, but Redmine is really showing its age now and the Planio pricing plan just isn’t as cheap as it once was.

Bob
CEO in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Overall very positive.

4,0 vor 9 Jahren

Kommentare: The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable. If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client. As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]". However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.

Antwort von Redmine

vor 9 Jahren

Hi Bob, Thank you very much for your valuable feedback. It is highly appreciated. Regarding our email update functionality, I completely agree with you that email is not a safe medium to transmit sensitive data. That's why we introduced OpenPGP encryption for all email notifications a while back. You can read my blog post about it here: http://plan.io/blog/post/90456288938/closing-the-email-encryption-loophole-with Unfortunately, setting up email encryption is still trickier than we wish it would be, depending on the email client you are using. However, we consider offering email notification encryption via OpenPGP to be the best of the options currently available to service providers like us. I will forward your feedback regarding the removal of certain information from the notification emails to our product team, though. Thanks again, please don't hesitate to get back to me at any time with any questions or feedback. ~ Jan Schulz-Hofen, Managing Director

Amy
Developer in UK
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Could be worse

3,0 letztes Jahr

Kommentare: Generally ugly looking and can be very clunky and frustrating to use. Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug.

Vorteile:

Good customer support. Why does this field have a 40 character minimum?

Nachteile:

It's too complicated when you just want simple issue tracking. Hard to understand relationship between projects/trackers/statuses/categories etc without spending some time - not at all intuitive. Not a very nice looking UI. Wiki seems to be perpetually a mess and hard to navigate, but maybe that's just how we use it. Defaults for agile boards with *every* status across the top are impossible to use.

Daniel
Daniel
Consultor ADF in Venezuela
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Useful tool for project management.

5,0 vor 5 Jahren

Kommentare: The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

Vorteile:

It is an innovative application that has an intrinsic project management under an agile methodology. This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked. It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services.

Nachteile:

Care must be taken when creating schedules, letters, tasks or tickets for any team member. It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line. They have notifications by email, but they do it in excess.

Tim
Tim
CTO in Kanada
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Unnamed

4,0 vor 12 Monaten

Kommentare: Tracking projects, nothing weird

Vorteile:

issue tracking is pretty good, wiki support is decent, reliability is impressive

Nachteile:

Better integration with Smalltalk, specifically with the Squeak variant