PTminder

Personal Training Management made easy.

Kommentare: Accountability is necessary for any business. Ptminder's solves this with easy to setup customer financial information that keeps records on due dates and other important information keeping your business healthy.

Vorteile:

It is a great software program that manages your schedule and financial books. It's easy to set up and record keeping will make tax season a breeze. The calendar feature allows you to book, charge and even change appointments.

Nachteile:

I wish the workout program was a little easier to set up. It took too much time to locate exercises or video, upload and then add variables.

Excellent software once you figure out how to use it

Kommentare: I like the software a lot and will likely be using it again with my new location

Vorteile:

Includes all the features I needed for building programs, selling packages and scheduling

Nachteile:

When you have no clients you still have to pay for access to set it up once the trial ends

Terrible Software!

Vorteile:

Using the software is easy. The software has the capability of being great if they cannot fix the customer service and keep the software from locking me out and having to constantly reset my password. It's very inconvenient. It's embarrassing and unprofessional.

Nachteile:

The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability. Having to chat with them before you can get through on the phone is annoying especially when clients are waiting on you. Also, when I finally did get through to talk to someone. I heard a baby crying in the background as well as a lot of noise. It was distracting on top of already being frustrated. It was unprofessional and it's not how I want my business. It's embarrassing to have clients in front of me while I'm trying to access my account to schedule them and being told my account was deactivated. I am very disappointed.

Easy to use but beware the hidden costs

Vorteile:

Very easy to use and integrate into our website Easy to keep track of clients bookings and payments Easy to use for clients who are not particularly tech savvy Options to set up recurring membership payments, class passes and sell products Can set up group classes and individual sessions Easy to keep track of income and expenses

Nachteile:

Hidden costs! You have to pay a monthly fee plus they take a commission from every payment a client makes through the system which gets VERY expensive. Also you have to pay extra for everything eg text reminders, customised app... The basic app can still be used without an extra charge but it's ugly and not customisable.

Great support and communication

Kommentare: We moved from another cloud based software provider as they were proving to be expensive for what they offered in terms of support. PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner. The fact that they are constantly adding to their service is another bonus and I look forward to seeing how PTMinder continues to evolve.

Vorteile:

Excellent value for money, 24/7 online support!! regular updates, good value for money. The online support is fantastic.

Nachteile:

Calendar booking is a little clunky and would benefit from a feature that allows bulk actions in the calendar. The transaction and invoice linking could be more streamlined and the option to record outgoing, and incoming communication that you have had with specific clients in their member profile would be beneficial.

Great software to help Personal Trainers run their business

Kommentare: It makes running my business so easy in terms of the admin and finances. The system handles it all. I don't have to worry about it. I can log all of my expenses in there as well which helps massively with accounting. Clients book themselves in and can see how many slots they have left from their packages - and just buy more as and when. This means I don't have to worry about any of the administration and can focus solely on giving the best group classes and personal training sessions without the burden of the admin. Clients love it too.

Vorteile:

It's easy to use. Set up is very straightforward. Integration with existing website is also very simple. The ability for clients to book their own sessions (within available slots) is so helpful, and allowing clients to pay online and book into classes or go on a waiting list takes all of the effort out of it. Clients particularly like the email and text reminders.

Nachteile:

The workout planner isn't as advanced as some others, and it's not quite as set up for online personal training (i.e. remote coaching) as some competitors.

Love it

Kommentare: Excellent.

Vorteile:

We upgraded PT minder from MindBody and never looked back. The system is excellent and the support team are always available and helpful. I’ve recommended PT Minder to lots of industry contacts.

Nachteile:

Anything that I find might be lacking they fix or add in to the development pipeline. Can’t fault it.

Helpful for the day to day management of my business

Vorteile:

All of the features are very useful for the nature of my business. The general reports are very helpful in allow me to monitor as aspects of my business.

Nachteile:

The minimum term for membership is 1 week. It would be good if there was an option for 1 day because I have walk-in rates for members which I have to set up with a 1 week expiry date. Which means that after they complete the walk-in, their membership will still be on the system for the next 6 days. I use the software as the check in point for members when they come into classes as well. In order to check how many classes they have left on the membership it requires some time to go into the system to find the relevant information. eg. Click - client management > select member > Package/membership/prod > view schedule. If this process could be shorten it would be more helpful for front line staff.

All you need for client profiles

Vorteile:

The Calendar is easy to use and book clients in or block out certain times or days, you can add unlimited clients and separate them into active live and previous, set up membership payments and direct debits, create training and nutrition plans and send or print them.

Nachteile:

Unable to sync calendar with iPhone newer than iPhone 5, guide to sync calendar is outdated and needs updating. Not clear on what payments are direct debit and what are one off payments I.e membership is recurring and payments are one off.

Absolutely love it. Monthly rates for this program in comparison to others is much lower!

Vorteile:

Very easy to use! I was skeptical with such low monthly dues but was pleasantly surprised when it did everything I needed it to for scheduling, organization, follow-ups and transactions. Definitely recommending this program to other Anytime Fitness franchise owners. This was my first time managing a personal training program of my own in my gym, and was provided with easy steps and excellent customer service to make that transition smooth.

Nachteile:

Percentage rate on Stripe debit transactions, have to use Square to be competitive and save money. The great thing is you can still use the program without using Stripe for debit and credit transactions.

We love PTminder

Kommentare: PTminder is an all in one client management and business management software. It does everything we need, payment processing, workout programming and progress metric tracking...we love it!

Vorteile:

We use this for all aspects of our business...we switched from another platform and love PTminder

Nachteile:

We have not found any cons so far, it is perfect for what we need

A great software still in progress

Kommentare: I had been using PT Minder for 3 years I believe, and rate the software very highly. It allows me to run my personal training business efficiently and professionally. Plus points of using this software; - easy to use, and organise your schedule
- efficient client booking system for classes and sessions
- pretty rounded financial reports and reconciliation aspects, keeping on top of what money you're making.
- good client profiling and information logging Rooms for improvement; - the workout planning side of things is pretty much non existent. An api should be used to link with programs such as Trainerize - a more efficient approach to client workout progress.
- links to more payment websites such as gocardless, Expensify, and potentially links to bank accounts to track invoices being received.
- a more aesthetically pleading and branded app - giving info on the classes and services we offer as trainers, therapists etc. Clients can they decide what to book based on this. A very good software - just needs more integration with other software that is more advanced in other areas.

Best decision I made

Kommentare: Prior to joining PT Minder, my business was all manual. I really resisted taking it online (it wasn't until I went on a business retreat that I decided to make the change). Now all of my income and expenses is easy to keep track of. I don't have to worry about remembering if people owe me money. Probably the biggest benefit if having a place to direct new leads to. It saves a lot of time explaining the different services I offer and the various costs.

Vorteile:

The online customer support team is amazing. They are incredibly helpful and it is amazing that they are available 24/7. I also like the ease of use from the backend. I can change most things relatively quickly.

Nachteile:

The blocking out of time can be a bit tedious. There isn't an option to block time out for tasks or meetings. You're either available or unavailable. A "drag" feature would be brilliant, so that you can easily adjust your availability.

Comprehensive PT and studio management tool

Kommentare: Financial reporting hygiene and reliable scheduling removes the need for any accounting administrative staff.

Vorteile:

Comprehensively covers PT business needs. Native workflow is educative for new business owners to get total control over administration. Financial reporting and calendar management are synced well. It also covers all my CRM needs in real time.

Nachteile:

Complex UI. App doesn't flow well across screens. Tedious to make new calendar entries.

A Must-Have for trainers

Kommentare: PTMinder covers all the bases for your accounting and scheduling needs. The developers have covered every possible variation with the training business. The workout and nutrition parts need some work but without those PTMinder is more than worth the money. Keeping track of schedules, sessions, client info, accounting and anything else you can think of is easy.

Vorteile:

Intuitive, easy to use, covers every possibility with scheduling, training packages and accounting

Nachteile:

Workout and nutrition software is no good. I use other apps that are much better.

Overall Happy with a few kinks

Kommentare: I have been using this software for a few months and I am happy with it although there are a couple of features that I wish were improved. For my clients who miss sessions or go on vacation, the system is a bit cumbersome to track that. I have to create an owed session code and credit the customer another session instead of the system automatically tracking it for me. For clients who go on vacation, the pause feature does not let you select your own date. The dates are based on their membership start and end dates so that also makes a bit of extra work. The system otherwise is fairly easy to use and customer service is always available although I think there may be a language barrier which makes some of the communication more time consuming to explain. But they are always very nice and helpful and do follow up if there was a question they have to research. When I first bought the service, the feature of having merchandise for sale was not available and now is so that was a great improvement. There have been other upgrades based on feedback so I know that this company is willing to grow, which is great. I am a small business (sole proprietor) so this software has been ideal for my needs.

Vorteile:

ease of use, availability of customer service and willingness to be helpful, value for money

Nachteile:

customer service language barrier (sometimes takes a while to explain the issue), limitations for missed sessions tracking and pausing a membership tracking

Business is Booming!

Kommentare: Very pleased with the fluidity of the software. PTminder has been a huge reason for my success in personal training. Looking forward to many more clients involved with this process!

Vorteile:

I've used PTminder for years now and it keeps getting better. Calendar Integration. Ability to link Facebook for Marketing! Allows my clients to schedule training online, instead of me calling/messaging every waking minute. In-App payment processing!

Nachteile:

I have bounced back and forth between different software/apps, but keep coming back to PTminder.

PTminder is so simple and easy to use, I love all of the amazing features!

Kommentare: As described previously

Vorteile:

The software enables me to keep myself and my clients on track. I had terrible time management and ability to track payments before I used PT minder. I love that I can use it across all my devices and how simple it is to use. It is super easy to customise too. I also love that if you have any issue the support team is so helpful.

Nachteile:

The only problem I find is that sometimes if I am booking from a different device the appointments do not syncronize and can leave me with double booking myself. Also can be very slow on my iPad and iPhone. I would use it a lot more on these devices if I could rely on it.

Great software with amazing potential

Vorteile:

Ptminder is incredibly powerful software. I can tell that a lot of thought and effort has been put into it and it does what is designed to do very well. Our personal fitness business is 100% virtual, and this app has a streamlined our business model allowing us to scale like never before.

Nachteile:

Still has some minor bugs and room for improvement. But their customer support is unmatched! And they fix everything I point out rapidly.

User friendly

Kommentare: Very happy with my Pt
Minder and use it everyday

Vorteile:

Layout is a nice design. Easy to use, client friendly

Nachteile:

If you wanna add extra trainers the software becomes to expensive compared to other competitions

Great scheduling app that lets you focus on building your client base rather than managing it!

Kommentare: Really helps me manage my day to day activites

Vorteile:

I always used a combination of different Microsoft programs and calendars to organize my clients and schedule. This would involve a lot of time each day and PTminder has taken all the stress away. Now I can keep all my clients and keep track of their progress in one place.

Nachteile:

I like pretty much everything but if there is one thing I dont like it's the percentage that Stripe takes from transactions.

The Affordable Software for PT's is HERE!

Kommentare: Making my life a lot more simple and time efficient

Vorteile:

As business owners we are often looking for easier ways to manage things but at the same time we want to watch our wallets. I've explored a couple of similar software systems but for value of money and resources I stuck with PTminder. I like the support crew who are there 24/7 for you. I like that it takes care of payments and bookings I like the App I like the ease of use

Nachteile:

As always there is a tough side and for me it was in transitioning from ezidebit to PTminder and making sure everything was set-up ready to go. I asked a lot of questions from the support crew and they helped a lot. I would like more features on the app that are found on the PC version I would like the store to be more in-depth (and I have asked them of this) I would love a notification that could be set for the end of the day to remind me to reconcile my sessions/classes. That's about it for me.

PTminder review

Kommentare: When I was searching for a personal training software, I was having trouble finding something that filled all of my needs. PTminder included everything that I needed to be successful and to save me time with my personal training business. It takes care of payments, scheduling, and almost anything that a trainer would need to run their business successfully and efficiently. I highly recommend this software!

Vorteile:

Easy to use. Includes everything that you need. Scheduling, payments, client info, etc.

Nachteile:

The mobile app could use some updating

PTminder has taken the stress out of client booking!

Kommentare: I used PTminder from the very start of my PT career to make sure that I didn't have to stress myself out using a paper diary with manual bookings. PTminder does everything from me. I love that everything is all in one place and it always works. The best part is that clients payments are automated which makes life so much more efficient. I couldn't recommend PTminder any more and I'd suggest it to every PT in the business.

Vorteile:

Automatic payments!

Nachteile:

The design and appearance could be a little bit more attractive - looks a bit basic.

Was Great!

Kommentare: I am no longer able to use the website because I don't have enough clients to pay for the monthly fee. I've since found another website

Vorteile:

The website was somewhat easy to use and came with a lot of convenient features like the calendar, ability to send/create invoices, creative pricing, and more!

Nachteile:

The website went wrong when they decided to force customers to choose a priced plan instead of the simple free plan.