Aha!

Vorteile: Having been on a long journey over the years with many different types of project/product management software solutions, none of them ever seemed to be "the one". Aha takes a different approach, and focuses on management of end-customer value that is aligned against the vision you have for your company and its products. It's the first work management platform I've used that took this holistic approach, and actually its massively empowering. I'm now able to construct high level roadmaps for complex projects that span multi-discipline teams that can be reported to all stakeholders very clearly and easily. Managing the features the team are going to focus on in a customer centric way is also great. Yes, you can use Aha for task management, but often in a product management capacity it's more important to express WHAT customer outcomes & benefits we want, and then let the team figure out HOW to deliver them. Moreover, the customer support from the Aha team is excellent, with plenty of guides not just how to use the platform, but also how to strategically tackle typical challenges that product managers face. I highly recommend Aha. It's a liberating product from a team that clearly have an awesome culture based around customer success.

Nachteile: Aha is a sophisticated tool that's very flexible and configurable so it takes a little while to get fluent with everything it can do, and understand the best workflow patterns with it. That said, once you find your groove it gets much easier. The support team help with that though.
Pricing is also in the premium end of the market, particularly for smaller companies, but then you do tend to get what you pay for.

Kommentare: We can share project information and status immediately within our team, also useful for visual displays for internal and external meetings.

Vorteile: As an IS project management team, we like Aha's ability to organize all project and portfolio information in one spot. The custom report section's timeline report is used frequently for all portfolio reviews, and it allows us to drill down to a product, release, feature with 3 clicks.
We also use the comments sections for meeting minutes and another task tracking. I would estimate we only use 50% of Aha's capabilities but are very happy with our purchase. I Also customer service is 5 star when I submit an email I get a response often within the hour.

Nachteile: There is a bit of a learning curve, but videos help. I think you need a senior resource that will take a couple weeks to sift through all the features and identify what's important for your implementation vs. nice to have. Since we are an IS PM team, we don't use strategy and ideas, we only use product, release, features & reports tabs. We have experimented with strategy and ideas features but have not had the time to fully explore. There are a couple of items I have mentioned to customer service:
I would like the ability to store documents with the assurance I can recall if needed - currently, when I attach word docs I have to keep a backup in SharePoint based on advice from customer service.
I would like the calendar to exclude weekends as the default (or as an option) currently when I set up releases using my templates I have to go in and change start and end dates to workdays,

Kommentare: Increased ability to manage projects effectively and an ability to handle more projects without a decrease in organization. Upscaling the company's activities as we grow, Aha! is able to positively affect a single project, and also adds benefit when managing multiple projects in an environment that may be stretched for resources at any given time. Aha! can grow with your company.

Vorteile: Vast amount of functionality related to almost all aspects of project management. The scheduling tools to set up different timelines and dependencies on a project is the best I have seen in a single self-contained project management tool. Apart from basic time management and scheduling tools there are also a wide array of data analysis that can produce graphs, charts, and reports on project details recorded into Aha!, providing info previously unrecorded or not taken advantage of while using previous platforms. This allows you to see how much time you spend, your pain points, and areas of improvement for a single project or for the entire company as a whole.

Nachteile: As with any complicated software, the software has a steep learning curve and it is difficult to build new processes in a company for a program with this much coverage and that touches so many aspects of the company. Oftentimes when we began using the product for a certain purpose we found that it was often required to make adjustments in other areas of the company to effectively use the software. A good example would be our adjustment of protocols in the company with JIRA to effectively leverage functionality in Aha!. This often meant work required in those areas that was not initially foreseen. However, when was said and done - after on-boarding the product the benefit was a net increase in our ability to effectively manage projects.

Kommentare: Excellent experience so far. Putting more time into the setup and structure pays dividends later down the track. This is where the training and documentation really puts it ahead of the competition as we have not had a situation where we have not found an answer.

Vorteile: This product can scale like our aspirations - it is very useful when you are small for structuring how to work, and when you are large for managing the multiple streams of development.
Great integration to other products like Azure DevOps and Microsoft Teams as well, this formed a large part of our decision-making for purchase.

Nachteile: At first we struggled with integrating this with our standard project management tools. Then we realised that educating our delivery leads to use the built-in tools was more efficient (and cost effective) than double-handling! Problem solved, and efficiency gains as well.

Vorteile: I used Aha! in my previous job as a Product Manager. When I started my own company, Aha! was the obvious choice for me to use to build our short and long term roadmaps. Aha! guides you through roadmap creation starting from your strategy, vision and business environment. The way Aha! is set up makes you think through all critical aspects of your business like the competitive landscape, and take them into account in your roadmap planning. Going through the roadmap process in Aha! ensures that we stay focused on the right things that bring us the most value. Aha! Customer Success Team is legendary. In my 20+ years of career I've never experienced anything like it. True professionals who know what they're doing. The team responds to issues within minutes. They resolve the issues within minutes. They want you to be successful, and provide you advice and best practices to get you there. This is how customers should be treated, and Aha! is an inspiration to us in that!

Nachteile: I love it all! Only downside is that now I get really annoyed when contacting someother companies' customer service and my questions and requests disappear into a black hole. Aha! has shown a new standard that other companies would benefit in trying to reach!