Art of Mentoring

Working with Art of Mentoring has been great for our mentoring programs over the years.

Kommentare: It has all been working really well for what we need but it has not been 6months and will be good to get feedback from our users.

Vorteile:

Easy to use, not over complicated and has what we need to help our members get the most out of their experience.

Mentoring Program

Kommentare: The overall experience has been very positive from both the user and administrator perspective.
Our dedicated Client Success Manager [SENSITIVE CONTENT HIDDEN] has been very supportive, and ensured we got the most benefit from the software for our program. The resources, scheduled communications and surveys have all been beneficial in ensuring our mentoring program is well received.

Vorteile:

It is very user friendly, easy to navigate and allowed us to scale up our program due to the grouping, matching, and exporting data functions.

Nachteile:

For the most part it is a really great platform that suited and supported our mentoring program well. The inability to attach videos and our own resources to the communication functions was what we liked least.

Great platform easy to use both from an administration and member point of view.

Vorteile:

Icons are logical and set out well. The grouping function is great for organizing participants and makes comms easier and more streamlined.

Mentoring software that is relatable and user friendly

Kommentare: The team at Art of Mentoring through regular contact and great customer service helps to drive the success of our program.

Vorteile:

Scheduled communication tool with hyperlink and downloadable resources

Nachteile:

The email header titled Art of Mentoring, rather than our company

Smart software combined with true customer focus

Kommentare: The experience of working with Art of Mentoring is exceptionally positive. Their client service is exceptional and very personalised. Our Client Success Manager/Program Manager Danita has a singular focus on making sure every aspect of the platform and service is working to provide our program participants with the best mentoring experience possible.
Any question or request was answered promptly and there was always time for a discussion to help build our understanding. I found this to be the case with each member of the organisation I worked with.

Vorteile:

Very intuitive to use. While it comes with comprehensive training modules, most users could simply log on and get started and administration is also simple. The pre-loaded range of communications including guides for mentors and mentees is so useful. For busy administrators, the ability to schedule them once and watch them roll out automatically throughout the program is such an advantage. Likewise the pre-loaded surveys and ability to produce well formatted reports on the metrics so easily for program sponsors is great. The matching algorithms work really well - we had next to none that required human intervention to re-match and that was due to factors no system could detect.

Nachteile:

We would have liked a 'roll back' feature when editing the pre-loaded material. If you make a change, it's made and you've no ability to go back to the previous version. Some search ability in the platform's inbox would also be useful.