Wer nutzt diese Software?

DJUBO ist eine Cloud-basierte Hotel-Tech-Plattform, die für die globalen Märkte entwickelt wurde und von Unterkunftsanbietern aller Art und Größe genutzt werden kann.

Durchschnittliche Bewertung

47 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 25,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Djubo
  • http://www.djubo.com
  • Gegründet 2014

Über Djubo

Die Hotel-Tech-Suite von DJUBO hilft dir dabei, das Online- und Offline-Angebot deines Hotels mit automatischem Channel-Manager und CRS zu maximieren, um deine Einnahmen zu steigern, dein Hotel mit Google Hotel Ads, TripAdvisor-Integrationen besser als mit herkömmlichen OTAs und Direct Booking Engines zu vermarkten, rationalisiere den Betrieb mit seinem integrierten Property Management-System und verwalte den Online-Ruf deines Hotels und Bewertungen und verbessere deine Entscheidungsfindungsfähigkeiten mit den Verkaufsanalysen- und Marktintelligenz-Tools.

Djubo Funktionen

  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Empfindungsanalyse
  • Gamifikation
  • Kampagnenmanagement
  • Kundenbewertungs-Plattform
  • Reaktions-Management
  • Social Media-Kennzahlen
  • Social Media-Überwachung
  • Überprüfung bewerten
  • Bestandskontrolle
  • Dynamische Preise
  • Empfehlung-Maschine
  • Ertragsmanagement
  • Für Fluggesellschaften
  • Für das Gastgewerbe
  • Preisoptimierung
  • Prognose
  • Wettbewerbsanalyse
  • Dashboard
  • Empfindungsanalyse
  • Kampagnenmanagement
  • Negatives Feedback Management
  • Nutzerbewertungs-Anfrage
  • Nutzerbewertungs-Notifikation
  • Reaktions-Management
  • Teilen in sozialen Medien
  • Überprüfung bewerten

Die hilfreichsten Reviews für Djubo

Perfect tool for budget hotels.

Bewertet am 15.9.2016
Harish S.
Proprietor
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Djubo is a perfect tool, especially for a budget hotel like ours. The support is very proactive and efficient. There has been constant updates to the Djubo platform and every incremental update adds a lot of value to the existing product. Gone are the days when we had to manage our rates and inventory manually on all the OTAs that we are listed. Addition of Insight tool is one of the best features of the entire Djubo platform.

Vorteile: Insight tool provides all the business reports that we had to compile manually. The entire Djubo platform is easy to use and very intuitive. Connection with most important OTAs is a very big plus point. The support including training staff are super effective and very proactive. Addition of PMS and constant updates to the platform is another big plus.

Nachteile: Ability to add promotions is missing from this software. This is one of the biggest negatives.
Another issue is not being able to provide a free upgrade or downgrade of room type to the guest.

Antwort des Softwareanbieters

von Djubo an 16.9.2016

Hello Harish,

Thank you for appreciating our system. As you are aware, we are working on a lot of these features and you should be seeing them added to DJUBO in a couple of months.

Have made a note of your points and updated the team once again.

Regarding the reliability of the post-stay thank you mails, our support team will be getting in touch with you about it in a little while. That should not be happening.

Once again, we really appreciate the inputs. Have a great day!

Overall pretty great. Some small issues

Bewertet am 6.12.2016
Abu K.
Owner
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great customer support. No matter the time of day staff are always happy to help. I find there are some issues with correct rates flow through to booking engines but every time this has come up as a problem the professional and kind staff have been there to help. I think the interface could be a bit more user friendly but once you know your way around it is quite easy to use. Overall we are very satisfied with the product djubo has provided us with. Thank you

Vorteile: Clear layout of day by day bookings. Easy to book out rooms directly. Once you find the room rates section it's really easy to update

Nachteile: It's sometimes difficult to find exactly what you are looking for ie. room rates and room set up. I think these options should be easily accessible from the front page rather than having to search for the manage property section and then look for the area you want. Also the website provided by djubo only allows people to book directly if they have an Indian phone number - it should accept all numbers

Good product with not so good support team

Bewertet am 14.9.2016
Krishna raja T.
MD
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
2 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very good product and ever improving product. Definitely recommended
Very good product and ever improving product. Definitely recommended

Vorteile: Android app .

Nachteile: Customer service executives do not respond to any requests promptly. We need to remind them repeatedly to get the job done . Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.

Antwort des Softwareanbieters

von Djubo an 15.9.2016

Hello Krishna,

Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/

Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing.
We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise.

Thank you and have a great day! :)

Tree of Life Resorts & Hotels

Bewertet am 14.9.2016
Akhil A.
Director
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Experience has been great. Have really been able to optimise revenue from online channels with the help of Djubo.

Vorteile: UX is very easy. In a matter of hours, anyone with basic knowledge can be doing things which other channel managers make very complicated. Rate Planner (Calendar) is my favourite feature.

Nachteile: There are still quite a few bugs in the ecosystem. For example: filters are forgotten in the booking and agent databases when you click on 'go back' button. Have brought these points to the attention of the support team earlier.

Antwort des Softwareanbieters

von Djubo an 15.9.2016

Thank you Akhil.

We appreciate the glowing review. You have brought a few issues forward and they are already with the product development team. As promised, they will be resolved and you will be informed of the same.

We would also like to say that it has also been an amazing experience working with you and your team.

We look forward to continue working with you and bringing some great new features to help you boost your hotel revenues.

Have a great day! :)

DJUBO IS BEST CAN B E BETTER

Bewertet am 20.7.2018
Janvi C.
Trainee
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier

Vorteile: we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly

Nachteile: It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly...

Antwort des Softwareanbieters

von Djubo an 20.7.2018

Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.

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