Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Was ist Djubo?
Die Hotel-Tech-Suite von DJUBO hilft dir dabei, die Online- und Offlinedistribution deines Hotels mit einem sich automatisch synchronisierenden Channelmanager und CRS (Computer Reservation System) zu maximieren. So kannst du deine Einnahmen steigern, dein Hotel mit Google Hotel Ads, TripAdvisor-Integrationen und einer Engine für direkte Buchungen besser als mit herkömmlichen Online-Reisebüros vermarkten, den Betrieb mit dem integrierten Immobilienverwaltungssystem rationalisieren, den Onlineruf und die Bewertungen deines Hotels verwalten sowie deine Entscheidungsfindungsfähigkeiten mit den Verkaufsanalyse- und Market-Intelligence-Tools verbessern.
Wer verwendet Djubo?
DJUBO ist eine Cloud-basierte Hotel-Tech-Plattform, die für die globalen Märkte entwickelt wurde und von Unterkunftsanbietern aller Art und Größe genutzt werden kann.
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Bewertungen über Djubo
DJUBO IS BEST CAN B E BETTER
Kommentare: djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier
Vorteile:
we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly
Nachteile:
It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly...
Antwort von Djubo
vor 6 Jahren
Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.
In Betracht gezogene Alternativen:
Searching for 4 years
Kommentare: stead cm (channel manager)
Vorteile:
very easy to learn and use. support is fantastisch not need pay extra and always available
Nachteile:
actually all around perfect. the support took over the easy import of all inventory
Worst Customer Service : Once they sell it to you, they don't respond
Kommentare: I will never recommend anyone or use it ever again.
Vorteile:
The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel
Nachteile:
The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of.
In Betracht gezogene Alternativen:
Easy to use channel manager
Kommentare:
Djubo reduced our workload by 90% in updating rates and availability on various OTAs.
Makes it easy to get reports and data, prompt notifications and reminders.
Billing and POS solutions are also included in their package.
Vorteile:
Djubo is our to channel manager for our properties. We found Djubo to be easy to use and their customer support top notch. We have had a few cases of connectivity issues which are negligible. They also have a lot of add ons for productivity like booking engine, revenue reports and forecasts etc.
Nachteile:
Connectivity issues with a few OTAs and most importantly Airbnb compatibility as they do not have a proper solution for Airbnb yet and it is expected to be solved by API connection with Airbnb.
Good product with not so good support team
Kommentare:
Very good product and ever improving product. Definitely recommended
Very good product and ever improving product. Definitely recommended
Vorteile:
Android app .
Nachteile:
Customer service executives do not respond to any requests promptly. We need to remind them repeatedly to get the job done . Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.
Antwort von Djubo
vor 8 Jahren
Hello Krishna, Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/ Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing. We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise. Thank you and have a great day! :)
