Wer verwendet Muster?

Handels- und Berufsverbände, Handelskammern, gemeinnützige Organisationen, Firmen für öffentliche Angelegenheiten und PR-Firmen, Experten für Regierungsbeziehungen/Lobbyisten.

Was ist Muster?

Das Unternehmen glaubt daran, den Prozess der Kommunikation mit Gesetzgebern zu vereinfachen. Die Advocacy-Plattform von Muster bietet dir die Tools, um deine Fürsprecher auf lokaler, staatlicher und bundesstaatlicher Regierungsebene mit nutzerdefinierten Zielen schnell und effektiv einzubinden. Erstelle E-Mail-, Twitter-, Click-to-Call-Kampagnen und mehr, die von Analysen unterstützt werden. Bette Aktions-Widgets in deine Website ein, informiere deine Befürworter über gesetzliche Aktualisierungen per E-Mail-Newsletter und erweitere deine Unterstützerbasis.

Muster – Details

Muster

https://www.muster.com/

Gegründet 2014

Muster – Kostenübersicht

Muster bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Muster ist ab 199,00 $/Monat verfügbar.

Startpreis

199,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Muster Funktionen

Advocacy Software
Anwaltsmanagement
Belohnungsprogramm
Ereignisgesteuerte Aktionen
Formularverwaltung
Gesetzgebungsverfolgung
Kampagnenmanagement
Kundenvertretung (Customer Advocacy)
Petitions-Management
Politische Interessenvertretung
Soziales Engagement

Muster – Nutzerbewertungen

Zeigt 5 von 20 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,8/5
Kundenservice
5/5
Funktionen
4,3/5
Preis-Leistungs-Verhältnis
5/5
Elaine a. E.
Vice President, Communication and Marketing
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 31.7.2018

"Happy we made the switch to Muster"

Kommentare: We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.

Vorteile: We like how easy it is to use and that the price includes everything -- each feature is not a la carte.

Nachteile: When we first subscribed there were some kinks to be worked out particularly around loading lists, but those have been addressed.

  • Quelle des Nutzers 
  • Bewertet am 31.7.2018
Charles M.
Organizer
Öffentliche Ordnung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 4.4.2017

"Muster is a Must-have"

Kommentare: We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes. Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city. Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.

Vorteile: Muster is great for the following reasons:
Excellent underlying data that makes segmentation and targeting your list simple.
The team is fantastic at supporting their product.
Sending quick updates is easy.

Nachteile: Muster could be better if:
More integrations
Greater ability to customize emails
Organization-facing mobile apps for managing lists, signups, calls to action.

  • Quelle des Nutzers 
  • Bewertet am 4.4.2017
Kadi P.
Associate Executive Director
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 21.11.2019

"Effective Advocacy Tool"

Kommentare: Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.

Vorteile: Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate.

Nachteile: There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.

Antwort des Softwareanbieters

von Muster an 27.2.2020

Kadi,

Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them.

We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators.

Best,
Corey @ Muster

  • Quelle des Nutzers 
  • Bewertet am 21.11.2019
Megan W.
Digital Strategies Manager
Regierungsbeziehungen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.2.2020

"Best Investment to Date"

Kommentare: WONDERFUL. Customer service has been so quick, thoughtful, and solution-oriented.

Vorteile: The ease of use for me to create action alerts, the ease of use for the members of our organization to send targeted emails - it's been a game-changer for us.

Nachteile: I wish there was an email template I could send out to our contacts asking them to update their home AND business address. Explaining that they'll only receive the alerts if they're a match with our targeted group.

Antwort des Softwareanbieters

von Muster an 2.3.2020

Hi Megan!

Thank you for the glowing review and insightful feedback. As we continue to iterate on Muster, we will look for ways to make that process easier for you and your supporters. As of now, the best way to go about retrieving/updating addresses would be to send out an email broadcast with the Muster contact form linked. We think there are ways we could make this easier though and will work to bring them to life.

We've loved partnering with the Virginia Retail Federation and look forward to continuing to serve you the best we can!

Corey @ Muster

  • Quelle des Nutzers 
  • Bewertet am 27.2.2020
Andrew M.
Communications Director
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.6.2017

"We needed a simple and straightforward 'contact your legislator' tool. We got that and more. "

Kommentare: We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.

Vorteile: It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page).

Nachteile: When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience.

  • Quelle des Nutzers 
  • Bewertet am 5.6.2017