Wer nutzt diese Software?

Trade and Professional Associations, Chambers of Commerce, Nonprofits, Public Affairs and PR Firms, Government Relations Professionals / Lobbyists.

Durchschnittliche Bewertung

15 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Muster
  • https://www.muster.com/
  • Gegründet 2014

Über Muster

We believe in simplifying the process of communicating with legislators. Muster's advocacy platform gives you the tools to quickly and effectively engage your advocates at the local, state and federal levels of government as well as with custom targets. Build email, Twitter, click-to-call campaigns, and more, all of which are backed with analytics. Embed Muster action widgets on your website, inform your advocates about legislative updates through email newsletters, and grow your supporter base.

Muster Funktionen

  • Anwaltsmanagement
  • Belohnungsprogramm
  • Ereignisgesteuerte Aktionen
  • Formularverwaltung
  • Gesetzgebungsverfolgung
  • Kampagnenmanagement
  • Kundenvertretung (Customer Advocacy)
  • Petitions-Management
  • Politische Interessenvertretung
  • Soziales Engagement

Die hilfreichsten Reviews für Muster

Muster is a Must-have

Bewertet am 4.4.2017
Charles M.
Organizer
Öffentliche Ordnung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes. Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city. Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.

Vorteile: Muster is great for the following reasons:
Excellent underlying data that makes segmentation and targeting your list simple.
The team is fantastic at supporting their product.
Sending quick updates is easy.

Nachteile: Muster could be better if:
More integrations
Greater ability to customize emails
Organization-facing mobile apps for managing lists, signups, calls to action.

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

Bewertet am 5.6.2017
Andrew M.
Communications Director
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.

Vorteile: It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page).

Nachteile: When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience.

Enables Advocacy Engagement with Members at a Reasonable Rate

Bewertet am 17.4.2019
Brandon C.
Director of Communications and Outreach
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A positive experience. It's less expensive than some of the other options out there and it gave us what we needed to increase advocacy engagement with our members.

Vorteile: It gives us the ability to engage with our members making it easy for them to contact state representatives and officials about issues important to our industry. The interface was simple and not too complicated as well.

Nachteile: It has limits. There's a need to recreate the campaign when you want to resend. In some cases, there's also an issue with proper district borders as it pulls from map coordinates and they can sometimes be slightly off. For example, I'm right on the border with another district so it didn't display my own district properly. This isn't a common problem but it does happen sometimes and they're working on it.

Muster Testimonial

Bewertet am 29.8.2019
Karen B.
President & CEO
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: the ability to easily communicate legislative issues with the membership.

Vorteile: Muster is the best advocacy software product I have seen or used. The ease of use for both the Chamber and the end-user through the Action Center allows us to engage our members and the community in issues that impact our area

Nachteile: i can not think of anything at this time

Happy we made the switch to Muster

Bewertet am 31.7.2018
Elaine a. E.
Vice President, Communication and Marketing
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.

Vorteile: We like how easy it is to use and that the price includes everything -- each feature is not a la carte.

Nachteile: When we first subscribed there were some kinks to be worked out particularly around loading lists, but those have been addressed.

Lies weitere Bewertungen