von Studio Ninja
Wer nutzt diese Software?
The software is primarily designed for photographers (wedding, portrait, event, commercial, etc) but is also great small businesses, entrepreneurs and sole traders.
Durchschnittliche Bewertung15 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 3.5 / 5
- Funktionen 3.5 / 5
- Preis-Leistungs-Verhältnis 3.5 / 5
- Startpreis $29.95/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Studio Ninja
- Gegründet 2015
Über Studio Ninja
Cloud-based studio management software for photographers that helps grow your business, frees up your time, automatically keeps in touch with your clients and makes sure all your jobs stay on track! Features include invoicing, automation, calendar management, address book, payment gateway, overdue invoice reminders, electronic signatures and much more.
Studio Ninja Funktionen
- Abrechnung & Rechnungsstellung
- Zeit & Kosten Verfolgung
Die hilfreichsten Reviews für Studio Ninja
Bewertet am 20.3.2019
Great at first, but missing some important features
Kommentare: Overall Studio Ninja was a great intro to a proper CRM system. It was relatively easy to set up, though I think their estimate that you can be up and going in an hour might be over-stating. Once I got more into the day to day practices and more importantly tax season I started to see some MAJOR functionality issues.
Vorteile: Overall, fairly user friendly. Relatively easy to set up. I like that they have premade templates and form letters, so you can tweek them to match your brand without having to start from scratch. The client workflow is great and makes it so much easier to keep track of where my clients are in the process so I don't miss any steps. Client portal was nicely laid out, but not as customizable as I would have liked, as it automatically included a "bid or proposal" section, but I don't do bids.
Nachteile: There are some major functionality issues I couldn't get past. While they offer invoicing, there are no sales reports. No way to distinguish between taxed and non-taxed sales. Which makes tax time difficult. Also, limited customization on client communications (mainly invoice formatted for Aus business practice, but I'm in the US)was a problem. Inability to update all active workflows at once has also proven to be a huge pain during the setup process. For example, if I realized the workflow would work better in a different order, I could update the template for future clients, but all current clients had to be updated one by one manually.
Bewertet am 16.8.2018
Kommentare: We needed a simple CRM and payment system, and while we got the simple part, so many other issues came up that I wish I'd gone somewhere else. I now understand the value of choosing and learning a more complicated set up because ultimately it will be more flexible, and probably better service and support too. I very much regret paying for a whole year, though it does mean I have time now to move to another system.
Vorteile: It's seemingly easy to use, mostly because there aren't that many features to confuse first timers.
Nachteile: It is, at best, an immature product. The roadmap on their Facebook User page is regularly updated, but most of those features are just catching up to other established systems. The core functionality has a veneer of polish but once you use it for a few months cracks appear. For one thing, it is slow. If you check off two or three items quickly in the workflow it takes a second for the server to catch up, and it unclicks itself. You have to wait to make sure it is clicked before you move onto the next step. Automations make no sense, you can have it automatically send an email at a particular time but only in steps of hours and days -- so if you want to have an automation to send an email after something is filled in the soonest is "1 hour after" the event, there's no option for immediately. And the automation email only sends it to the client, there's no way to have a reminder email sent to any other address! So if you have multiple clients then the automation only sends it to one. There are tons of other issues just like this, making the overall experience incredibly frustrating. This is made worse by the fact that one of the staff who is active on the Facebook User page is rude, defensive, and prefers to reply with accusations and snide comments rather than to listen to issues their users have. His solution to a few of the common issues is for the business to change its workflow, not for the software to accommodate. Join the group to see for yourself.