Was ist Sapaad?

Sapaad ist ein Cloud-POS- und Restaurant-Management-System. Ideal für kleine Cafés bis hin zu Restaurants mit mehreren Ketten unterstützt das Tool Walk-ins, Take-away, Bewirtung im Restaurant, Heimservice und Online-Bestellungen. Sapaad ist nutzerfreundlich und geräteunabhängig. Ab nur 59 $/Monat passen die Pay-as-you-go-Preise zu jedem Budget.

Restaurantoptimiertes Inventarmanagement, Rezeptverwaltung, Menü-Engineering, Callcenter-Verwaltung, LIVE-Business-Dashboard, Küchen-Anzeigesystem und vieles mehr.

Probiere Sapaad noch heute KOSTENLOS aus!

Wer verwendet Sapaad?

Entwickelt für Restaurants, Cafés und Fast-Food-Ketten aller Größen, von kleinen Cafés bis zu Restaurants mit mehreren Ketten und Franchise-Unternehmen. Einfache und kostengünstige Anmeldung auf Abonnementbasis ab nur 59 $.

Wo kann Sapaad bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Sapaad
  • 2013 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Australien und 44 weitere

Sprachen

Englisch

Über den Anbieter

  • Sapaad
  • 2013 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Australien und 44 weitere

Sprachen

Englisch

Sapaad – Videos und Bilder

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Videos zu Sapaad
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Sapaad Software - 5

Kosten ähnlicher Produkte wie Sapaad vergleichen

Sapaad

53,99 $/Monat
Kostenlose Version
Gratis Testen
N/A
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

Sapaad Funktionen

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Auftragsverfolgung
  • Barcode / Tickets scannen
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • Daten-Import / -Export
  • Drittanbieter-Integration
  • E-Commerce-Management
  • Elektronische Zahlungen
  • Getrennte Kontrollen
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Kundendatenbank
  • Kundenkonten
  • Küchen- / Menü-Management
  • Lebensmittellieferung
  • Liefermanagement
  • Mehrere Standorte
  • Menüerstellung
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Online-Zahlungen
  • Preismanagement
  • Rabattmanagement
  • Restaurant-POS
  • Routing
  • Sendungsverfolgung
  • Tabellenverwaltung
  • Treueprogramm
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Website-Personalisierung
  • Zahlungsabwicklung
  • für Restaurants

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Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, and more.
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Square POS ist eine vollständige Point-of-Sale-Lösung mit einer Reihe von Tools für die Verfolgung von Verkäufen und Inventar bis hin zu umfangreichen Analysen.
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Open-Source-Set mit integrierten Geschäftsanwendungen für CRM, POS, Website, eCommerce, Vertrieb, Buchhaltung, Lager, HR, Projekt und Marketing. Erfahre mehr über Odoo

Bewertungen über Sapaad

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,0
Preis-Leistungs-Verhältnis
3,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
51%
4
37%
3
6%
2
6%
Chad G.
Founder & Proprietor in Vereinigte Arabische Emirate
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy-to-use system. Top notch customer service!

5 vor 4 Jahren

Vorteile:

I was unhappy with the POS software we were using previously and researched hundreds before I found Sapaad and signed up for the free demo. It seemed to have pretty much everything I was looking for. We use it for table management, cash register, printing bar, kitchen and customer tickets, reporting on sales and inventory. It's cloud based so it's much easier for the staff to work with. Our old system had to be loaded on every POS and device.. it was a pain. It's so easy to see exactly what's going on at the restaurant if we aren't there. We really like that. On other systems the "remote" login is only for viewing stats or things, not full on. Your customer service is top notch. I don't think I've ever said that about any company. They get back with useful and relevant information always less than 12 hours and they've even made some changes that we've asked for. As far as a feature, I'd have to say that the ease of seeing our sales history and which products are moving the best (or worst) is probably my favorite feature. Before I'd have to export all the data and then import it into Excel and run it through a system I had created. This is MUCH easier... and, I can do it from my phone on a train!

Nachteile:

Since we are a full service restaurant, we have specific needs over other business types. We'd like to have the ability to transfer individual items between tables. Now we have to void the item and add it to the other table. Also it would be great if we can label a table instead of a static number. We have a lot of regular customers coming in and it would be great if we could customize their table in the system with their name perhaps. It makes service a lot easier. These are only the small stuff. Overall, we like the system and we have adapted to it, which is great.

Antwort von Sapaad

vor 3 Jahren

Hi Chad, thanks for taking your time to write such a thoughtful review. And we're happy to hear you rave about our support team. They work extrememly hard to cater to all our customers' requests as soon as possible, be it through phone or email. We're constantly looking for ways to improve our system and user experience. We've already implemented some of the features you brought up but have much more awesome ones lined up in the near future! We'll be sure to update you once they've launched!

Thiru N.
Sasles Director in Singapur
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple, Easy to use

4 vor 2 Monaten

Vorteile:

POS Integration with 3rd Party, Online Ordering system

Nachteile:

1. don't have Nondiscountable items, when we have to give discounts for the total bill. it also affects the promo items. 2. SMS OTP issues, customers not willing to do this process, the login process is simple. 3. CRM does not collect more data and is not useful for promotion. like, retarget the customers. 4. it does not have many options for discounts in online ordering.. like buy 1 get 1 free, the second item 50% off 5. it does not have any feedback forms or surveys. 6. Do not have any option to share the invoice via WhatsApp / email. the still traditional way of printing 7. Sappad online, header section ok.. footer section need to modify. like adding Sm links, address, contact numbers 8. Reports do not have control for date/time. for example. if we give access to see business report for cashier, to settle the payments daily. they can able to see the report for the whole year.. its not good for restaurant owner view. 9. Need training mode, to train people without affecting the regular data. 10. Very hard to draw area for delivery section. if we draw manually.. some areas missing. 11. do not have options to collect a delivery fee, ie. order below $50, will get a delivery fee of $5 and an order value above $50 will be free delivery like these options unbale to make it 12. Food delivery time must be calculated delivery time(based on the delivery area) + Preparation time. It simply calculates short and long-distance as same. also showing the same for pickup

Antwort von Sapaad

vor 2 Wochen

Thanks a lot for your review!

Mark M.
Food & Beverage Director in USA
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Not Worth the Low Cost!!!

2 vor 12 Monaten

Kommentare: I think the people at Sapaad want to do a good job, everyone I have talked to has been very polite. However kindness does not take away from the fact that this entire software is a Beta version at best and not ready for actual implementation in a full service restaurant. I don't even think it would be good for QSR. I

Vorteile:

Absolutely nothing. The inventory program is possibly the only redeeming quality of this product, but it is mediocre at best

Nachteile:

Where do I begin! - Unable to enter tips on Walk-In Orders - Unable to merge tables - Unable to make a floor layout for your dining room - KDS does not display servers names on ticket so kitchen has no idea who rang in the ticket - Servers have to log in using an email and password, no keycode for quick entry - If you would like to enter in discounts, server must either have full access to give discounts or they must log off and the manager must log in, in order to give discount - Tagging food items for proper reporting is a convoluted process - Inventory system is not designed to consider purchasing alcohol

Antwort von Sapaad

vor 4 Monaten

Hi Mark - We're sorry to hear that the product has not lived up to your expectations. We are continually iterating and working to improve our solutions. We would request you to contact our support team if you are still facing issues with the product.

Zakarya Z.
CEO in Vereinigte Arabische Emirate
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best customer service over competition!

4 vor 4 Jahren

Vorteile:

Sapaad is great. It's practical, easy to use. It's accessible from any device and I can have multiple user points. Sapaad has been incredibly effective in helping us visualize our business performance and stay connected to my business on the go. What I like most is the customer support. They're always available and helpful and hands-on with assisting when required, say if we're facing an issue or internet is lagging. It's one of their biggest advantages. After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.

Nachteile:

What I like least is that it should work efficiently while offline. I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle. What would be more convenient is a manual process that allows the orders to be printed in the kitchen. Secondly, there should be a search mechanism in the CRM to search by customer name. People change their number often, searching by name would be good. Also collaborating with other food aggregator platforms would make life easier.

Antwort von Sapaad

vor 3 Jahren

Hi Zakarya, thanks for finding the time to write such a wonderful review! We love hearing about how effective Sapaad is for restaurants of all types and sizes. Thank you for mentioning our customer service! We value each and every feedback we receive and are always looking for new ways to improve our user experience. We actually have some cool new features lined up that may not only address your feedback but also improve other aspects of your restaurant workflow. We'll be sure to notify you once they launch!

Shafeer A.
Assistant Manager - IT in Vereinigte Arabische Emirate
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Comprehensive and cost-effective

5 vor 4 Jahren

Vorteile:

We run our entire delivery and online ordering operations with Sapaad. Sapaad has been significant in streamlining our operations right from setting up a central call center and building a master CRM for all our 15 locations. They also have a strong support team on ground. They really take ownership of what they do. Any problem is resolved within a matter of minutes.

Nachteile:

We have feature requests that we have communicated to the support team in Sapaad.

Antwort von Sapaad

vor 3 Jahren

Hi Shafeer, thanks for writing a review! We're happy to hear you mention our support team! They work hard to resolve any customer issues as fast as possible. We have some great new delivery and online ordering features coming out in the next few months that we know you'll absolutely love for your restaurant! We'll be sure to update you once they launch.