Sapaad

Sapaad

von Sapaad

Wer verwendet Sapaad?

Entwickelt für Restaurants, Cafés und Fast-Food-Ketten aller Größen, von kleinen Cafés bis zu Restaurants mit mehreren Ketten und Franchise-Unternehmen. Einfache und kostengünstige Anmeldung auf Abonnementbasis ab nur 59 $.

Was ist Sapaad?

Sapaad ist ein Cloud-POS- und Restaurant-Management-System. Ideal für kleine Cafés bis hin zu Restaurants mit mehreren Ketten unterstützt das Tool Walk-ins, Take-away, Bewirtung im Restaurant, Heimservice und Online-Bestellungen. Sapaad ist nutzerfreundlich und geräteunabhängig. Ab nur 59 $/Monat passen die Pay-as-you-go-Preise zu jedem Budget.

Restaurantoptimiertes Inventarmanagement, Rezeptverwaltung, Menü-Engineering, Callcenter-Verwaltung, LIVE-Business-Dashboard, Küchen-Anzeigesystem und vieles mehr.

Probiere Sapaad noch heute KOSTENLOS aus!

Sapaad – Details

Sapaad

http://www.sapaad.com/

Gegründet 2013

Sapaad – Preisübersicht

Sapaad ist verfügbar ab 53,99 $/Monat. Sapaad bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Sapaad findest du unten.

Startpreis

53,99 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Sapaad Funktionen

Catering Software
Abrechnung & Rechnungsstellung
Angebotsmanagement
Auftragsmanagement
Bankett-Management
Bedienungspersonal-Management
Facility-Management
Inventarverwaltung
Kalenderverwaltung
Kalkulation
Kundendatenbank
Küchen- / Menü-Management
Reservierungs-Management
Rezept-Management
Veranstaltungsmanagement
Vertragsmanagement
Abrechnung & Rechnungsstellung
Berichterstattung / Analyse
Integrierte Buchführung
Inventarverwaltung
Küchenmanagement
Menüverwaltung
Mitarbeitermanagement
Reservierung-Management
Tabellenverwaltung
Verkaufspunkt POS
Wartelisten-Management
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Berichterstattung / Analyse
Geschenkkarten-Management
Getrennte Kontrollen
Inventarverwaltung
Kontrollen aufteilen
Liefermanagement
Mobiler Zugriff
Online-Bestellung
Tabellenverwaltung
Treueprogramm
Trinkgeld-Management
Auftragsmanagement
Geschenkkarten-Management
Menüverwaltung
Online-Bestellung
Routing
Sendungsverfolgung
Umsatzentwicklung-Analyse
Unterstützt Kundentreueprogramm
Versandmanagement
für Restaurants
Bar-POS
Barcode-Scanning
Benutzerzugriff-Genehmigungen
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Rückgaben nachverfolgen
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Sapaad – Nutzerbewertungen

Zeigt 5 von 29 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.6/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
3.8/5
Chad G.
Founder & Proprietor
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.8.2018

"Easy-to-use system. Top notch customer service!"

Vorteile: I was unhappy with the POS software we were using previously and researched hundreds before I found Sapaad and signed up for the free demo. It seemed to have pretty much everything I was looking for. We use it for table management, cash register, printing bar, kitchen and customer tickets, reporting on sales and inventory. It's cloud based so it's much easier for the staff to work with. Our old system had to be loaded on every POS and device.. it was a pain. It's so easy to see exactly what's going on at the restaurant if we aren't there. We really like that. On other systems the "remote" login is only for viewing stats or things, not full on. Your customer service is top notch. I don't think I've ever said that about any company. They get back with useful and relevant information always less than 12 hours and they've even made some changes that we've asked for. As far as a feature, I'd have to say that the ease of seeing our sales history and which products are moving the best (or worst) is probably my favorite feature. Before I'd have to export all the data and then import it into Excel and run it through a system I had created. This is MUCH easier... and, I can do it from my phone on a train!

Nachteile: Since we are a full service restaurant, we have specific needs over other business types. We'd like to have the ability to transfer individual items between tables. Now we have to void the item and add it to the other table. Also it would be great if we can label a table instead of a static number. We have a lot of regular customers coming in and it would be great if we could customize their table in the system with their name perhaps. It makes service a lot easier. These are only the small stuff. Overall, we like the system and we have adapted to it, which is great.

Antwort des Softwareanbieters

von Sapaad an 9.7.2019

Hi Chad, thanks for taking your time to write such a thoughtful review. And we're happy to hear you rave about our support team. They work extrememly hard to cater to all our customers' requests as soon as possible, be it through phone or email. We're constantly looking for ways to improve our system and user experience. We've already implemented some of the features you brought up but have much more awesome ones lined up in the near future! We'll be sure to update you once they've launched!

  • Quelle des Nutzers 
  • Bewertet am 8.8.2018
Zakarya Z.
CEO
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.8.2018

"Best customer service over competition!"

Vorteile: Sapaad is great. It's practical, easy to use. It's accessible from any device and I can have multiple user points. Sapaad has been incredibly effective in helping us visualize our business performance and stay connected to my business on the go. What I like most is the customer support. They're always available and helpful and hands-on with assisting when required, say if we're facing an issue or internet is lagging. It's one of their biggest advantages. After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.

Nachteile: What I like least is that it should work efficiently while offline. I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle. What would be more convenient is a manual process that allows the orders to be printed in the kitchen. Secondly, there should be a search mechanism in the CRM to search by customer name. People change their number often, searching by name would be good. Also collaborating with other food aggregator platforms would make life easier.

Antwort des Softwareanbieters

von Sapaad an 9.7.2019

Hi Zakarya, thanks for finding the time to write such a wonderful review! We love hearing about how effective Sapaad is for restaurants of all types and sizes. Thank you for mentioning our customer service! We value each and every feedback we receive and are always looking for new ways to improve our user experience. We actually have some cool new features lined up that may not only address your feedback but also improve other aspects of your restaurant workflow. We'll be sure to notify you once they launch!

  • Quelle des Nutzers 
  • Bewertet am 8.8.2018
Abdul hakim Q.
Founder & Owner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 1.5.2019

"Accurate and user-friendly system"

Vorteile: I like the accuracy and that all my business information is online and up-to-date. Sapaad provides detailed reports of my restaurant performance that have helped me in streamlining my operations and decision making. I can access my reports from anywhere as it is online. The system is very user-friendly. I am pleased with the current features in Sapaad since it has everything I need for my restaurant business.

Nachteile: I found the pricing for registering a new branch a bit high.

Antwort des Softwareanbieters

von Sapaad an 10.7.2019

Hi Abdul, thanks for writing a review! Sapaad is great for business owners because of its powerful dashboard that gives users rich reports and insights to make informed business decisions. Plus, since it's cloud-based, it can be accessed anytime and anywhere!

  • Quelle des Nutzers 
  • Bewertet am 1.5.2019
Ahmed A.
Owner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    6/10
  • Quelle des Nutzers 
  • Bewertet am 6.12.2016

"Good and can get better!"

Kommentare: I generally like the product, but we need to enhance few things in inventory:
1) no report that gives us purchases by item.
2) no report that gives us consolidated or combined inventory for all locations for a certain date.

Vorteile: Simple covers most inventory related functions support having central kitchen through "Production" which many systems lack.

Nachteile: One of the weakest POS systems:
- Does not support offers like discounts on certain days or hours, discounts related to check balance, discounts related to specific customers or groups.
- Can not add modifiers for combos!!
- Combos options and forced questions are not as smart as other systems.
- Does not allow us to define the forced question "Dine in" or "take away"

Antwort des Softwareanbieters

von Sapaad an 25.12.2016

Thank you for your valuable feedback.

One of the cool things about Sapaad is how frequently and continuously we update and improve it. In fact, we've designed Sapaad and its infrastructure to use the latest in technology so that it's conducive to rapid update. Just visiting our blog at www.sapaad.com/blog will give an insight into our philosophy if actively growing our product, and I'm sure you'll vouch for this yourself considering the number if improvements and upgrades we've added for free since you came on board.

On this note, we'd like to say that we've got lot of cool updates coming up during 2017, many of which not only address your feedback but will enhance your workflow and business reporting even further.

We will update our blog and also notify you when these updates go live.

  • Quelle des Nutzers 
  • Bewertet am 6.12.2016
Shafeer A.
Assistant Manager - IT
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 8.8.2018

"Comprehensive and cost-effective"

Vorteile: We run our entire delivery and online ordering operations with Sapaad. Sapaad has been significant in streamlining our operations right from setting up a central call center and building a master CRM for all our 15 locations. They also have a strong support team on ground. They really take ownership of what they do. Any problem is resolved within a matter of minutes.

Nachteile: We have feature requests that we have communicated to the support team in Sapaad.

Antwort des Softwareanbieters

von Sapaad an 9.7.2019

Hi Shafeer, thanks for writing a review! We're happy to hear you mention our support team! They work hard to resolve any customer issues as fast as possible. We have some great new delivery and online ordering features coming out in the next few months that we know you'll absolutely love for your restaurant! We'll be sure to update you once they launch.

  • Quelle des Nutzers 
  • Bewertet am 8.8.2018