Wer nutzt diese Software?

Companies, universities, schools, and Greek organizations who track track service hours for their members. Nonprofits that track volunteers and volunteer hours.

Durchschnittliche Bewertung

192 Bewertungen
  • Gesamt 4.3/5
  • Benutzerfreundlichkeit 4.2/5
  • Kundenservice 4.6/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4.3/5

Produktinformationen

  • Startpreis 500,00 $
  • Preisinformationen By number of locations and/or by number of users.
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • MobileServe
  • http://mobileserve.org
  • Gegründet 2015

Über MobileServe

MobileServe's mobile and web apps make it easy for individuals to track and verify their service work, while providing institutions with valuable data about their volunteers. Administrators have access to a dashboard that shows real-time aggregate and individual data about volunteers, their service activities, and economic impact. The dashboard offers robust reporting, event management and goal tracking.

MobileServe Funktionen

  • Anerkennungs-Management
  • Freiwillige rekrutieren
  • Kalenderverwaltung
  • Kommunikationstools
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Registrierungs-Management
  • Self-Service Portal
  • Terminplanung
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme

Die hilfreichsten Reviews für MobileServe

Functionality at its best

Bewertet am 18.1.2019
Antigona M.
Director of Development
internationale Angelegenheiten, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The texting capabilities. you are able to reach everyone.

Nachteile: it needs more warmth on its platform. Have more personality dpeneding on the organization mission.

MobileServe

Bewertet am 8.8.2019
Verifizierter Rezensent
Director of Service Learning & Summer Programs
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I think the program is good and will be sticking with it for another year. The customer service is outstanding! Because of that I was able to overcome the learning curves easily, and then help students do the same.

Vorteile: Online tracking is way easier than my old spreadsheet method. Having students be responsible for reporting their own hours (although with some pitfalls) was much nicer than having faculty in charge of recording and reporting hours. The personal responsibility associated with it is good for character building. Even though they occasionally made mistakes on their logs, learning to be diligent, follow up, and check afterwards is a good lesson. The analytic features, being able to easily break down hours by individual, grade, organization, etc. was great.

Nachteile: We found the homepage display confusing, as it displayed the total hours entered, and not approved. Students have to check the "Activity" page to see what has been verified. In many cases students would misprint an email address, hence the faculty would never see it to approve it, but the student would glance at their home screen and think they have logged it correctly. This learning curve created a few instances of confusion and negative feelings. Likewise, there were a few minor details that students needed to learn in order to submit logs correctly, like making sure they select a category, or enter the email address in the correct line. Again, this is just a learning curve issue that made it less user friendly initially.

Verified Community Service

Bewertet am 10.12.2019
Audrey W.
Teacher
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: MobileServe has been the perfect tool in helping students track community service quickly and efficiently.

Vorteile: This software is easy for students and faculty to install and use on the go. Finally, there is a way to verify community service without having to record on paper and turn in. Students are motivated by being able to keep track of their hours in a few quick steps.

Nachteile: As an administrator, it is hard to find exactly the data that I am looking for. There are lots of options, but sometimes too many to search through for exactly what I want.

Wonderful app for tracking service

Bewertet am 29.10.2019
Art S.
Teacher
Grundschul- & Sekundarbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: MobileServe provides a paperless system for keeping track of hours. It's been useful in giving our students a way to keep a permanent record of their service without having to keep track of loose papers. Reports for administration are easy to put together and even give visuals for them to look at.

Vorteile: MobileServe is a good way for us to track service hours at our high school. Students submit hours electronically and then are able to view them after graduating. This gives them a lifelong advantage. It is easy to validate service hours. The interface is straightforward and easy to understand.

Nachteile: It would be nice to keep sub-org information separate for each student. However we have found work-arounds that make reports manageable

In theory this is great, but in practice it's difficult

Bewertet am 20.8.2019
Vicky L.
Director of Special Events
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
2/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Frustrating and difficult.

Vorteile: Mobile & online access was my most appreciated part, but unfortunately the mobile access backfired when it came to our largely not-tech savvy parent population.

Nachteile: Active reporting - when I try to print out a volunteer list for an event it does not separate it into a format that is easy to decipher -- all the info is bunched up in a strange document that does not clearly indicate who signed up for what shift, and what that person's contact phone or email is. To me it is not intuitive on the user side either. If the shift or the name of the event or the time is not recorded correctly, or the user doesn't know the name of the event they end up creating their own sign in/out, and it does not point back to the actual event they are working. Additionally when trying to print the volunteer schedule, the times of the shifts change to Eastern time. We are using this software in the Pacific time zone, and the shifts when printed change to 3 hours later. It makes it confusing and difficult. I don't believe I received adequate training on setting things up, and don't know the features available.

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