MobileServe

MobileServe

von MobileServe

Wer verwendet MobileServe?

Companies, universities, schools, and Greek organizations who track track service hours for their members. Nonprofits that track volunteers and volunteer hours.

Was ist MobileServe?

MobileServe's mobile and web apps make it easy for individuals to track and verify their service work, while providing institutions with valuable data about their volunteers. Administrators have access to a dashboard that shows real-time aggregate and individual data about volunteers, their service activities, and economic impact. The dashboard offers robust reporting, event management and goal tracking.

MobileServe – Details

MobileServe

http://mobileserve.org

Gegründet 2015

MobileServe – Preisübersicht

MobileServe ist verfügbar ab 500,00 $. MobileServe bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für MobileServe findest du unten.

Startpreis

500,00 $

Preisinformationen

By number of locations and/or by number of users.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

MobileServe Funktionen

Freiwilligenmanagement-Software
Anerkennungs-Management
Kalenderverwaltung
Kommunikationstools
Mitgliederverzeichnis
Mitgliedschaft-Management
Mobiler Zugriff
Recruiting von Freiwilligen
Registrierungs-Management
Self-Service Portal
Terminplanung
Veranstaltungsmanagement
Verfolgen der Teilnahme

MobileServe – Nutzerbewertungen

Zeigt 5 von 193 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.6/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.3/5
Antigona M.
Director of Development
internationale Angelegenheiten, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.1.2019

"Functionality at its best"

Vorteile: The texting capabilities. you are able to reach everyone.

Nachteile: it needs more warmth on its platform. Have more personality dpeneding on the organization mission.

  • Quelle des Nutzers 
  • Bewertet am 18.1.2019
Verifizierter Rezensent
Director of Service Learning & Summer Programs
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 8.8.2019

"MobileServe"

Kommentare: Overall, I think the program is good and will be sticking with it for another year. The customer service is outstanding! Because of that I was able to overcome the learning curves easily, and then help students do the same.

Vorteile: Online tracking is way easier than my old spreadsheet method. Having students be responsible for reporting their own hours (although with some pitfalls) was much nicer than having faculty in charge of recording and reporting hours. The personal responsibility associated with it is good for character building. Even though they occasionally made mistakes on their logs, learning to be diligent, follow up, and check afterwards is a good lesson. The analytic features, being able to easily break down hours by individual, grade, organization, etc. was great.

Nachteile: We found the homepage display confusing, as it displayed the total hours entered, and not approved. Students have to check the "Activity" page to see what has been verified. In many cases students would misprint an email address, hence the faculty would never see it to approve it, but the student would glance at their home screen and think they have logged it correctly. This learning curve created a few instances of confusion and negative feelings. Likewise, there were a few minor details that students needed to learn in order to submit logs correctly, like making sure they select a category, or enter the email address in the correct line. Again, this is just a learning curve issue that made it less user friendly initially.

  • Quelle des Nutzers 
  • Bewertet am 8.8.2019
Teresita G.
Coordinator Community Service
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 26.3.2020

"MobileServe happy customer"

Kommentare: I am very happy with MobileServe in general. I am always excited when they put out new features and their customer service is excellent. They seem to be a company that adapts to the changing needs of customers

Vorteile: This product is very useful to cut down on unnecessary paperwork and files! The student apps have been seamless with our system so that everything is in real time. The reports that it exports are very fast and I am constantly running reports that I was unable to do before. The customer service is excellent. The updates are always improving functionality and they seem to really listen to the customer and innovate the app accordingly.

Nachteile: The language of the app takes some getting used to. Also since it is built for individual volunteers,service agencies and also schools, at times it is not one size fits all with the features. I would very much prefer that it did not post the total hours submitted when the student opens the app, because in our program the student's approved hours are what matters, and also the student starts at zero each school year. So it is a challenge to have to tell them to look past that number. Also the kiosk mode is hard for a school to use. Made more for another setting I think.

  • Quelle des Nutzers 
  • Bewertet am 26.3.2020
Audrey W.
Teacher
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.12.2019

"Verified Community Service"

Kommentare: MobileServe has been the perfect tool in helping students track community service quickly and efficiently.

Vorteile: This software is easy for students and faculty to install and use on the go. Finally, there is a way to verify community service without having to record on paper and turn in. Students are motivated by being able to keep track of their hours in a few quick steps.

Nachteile: As an administrator, it is hard to find exactly the data that I am looking for. There are lots of options, but sometimes too many to search through for exactly what I want.

  • Quelle des Nutzers 
  • Bewertet am 10.12.2019
Vicky L.
Director of Special Events
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 20.8.2019

"In theory this is great, but in practice it's difficult"

Kommentare: Frustrating and difficult.

Vorteile: Mobile & online access was my most appreciated part, but unfortunately the mobile access backfired when it came to our largely not-tech savvy parent population.

Nachteile: Active reporting - when I try to print out a volunteer list for an event it does not separate it into a format that is easy to decipher -- all the info is bunched up in a strange document that does not clearly indicate who signed up for what shift, and what that person's contact phone or email is. To me it is not intuitive on the user side either. If the shift or the name of the event or the time is not recorded correctly, or the user doesn't know the name of the event they end up creating their own sign in/out, and it does not point back to the actual event they are working. Additionally when trying to print the volunteer schedule, the times of the shifts change to Eastern time. We are using this software in the Pacific time zone, and the shifts when printed change to 3 hours later. It makes it confusing and difficult. I don't believe I received adequate training on setting things up, and don't know the features available.

  • Quelle des Nutzers 
  • Bewertet am 20.8.2019