Condo Control Central

Kommentare: Excellent system, service from the staff, and reasonable rates.

Vorteile: Condominium management offices need to move forward on electronic access of information on residents, such as phone #'s, vehicle info, # of electronic fobs/card access, lease agreements, vacation info when resident is away on vacation etc.
Resolved the need to communicate with 2000 residents in a condominium community, by being able to post notices, on upcoming events and more.
Our security desk to have access on information of all residents. Very easy to learn, even for non computer users
Our residents find it very useful to book amenities on line and then come and pay
The ease of being able to pass on contractor events with security staff, being able to read reports written, without having to print.
The ability to use the PO system appears to be very useful, it is too bad I am not obtaining authority to use.
I did experience the Proxy service and was very glad that was available. What a time saver.
I look forward to using more services that CCC may be able to offer in the near future.

Nachteile: Requests and changes must wait for one month.

Kommentare: Transition to this platform was relatively painless and well supported by back office and software support. Features are being added but slowly. Not yet transitioned to using credit card payment or proxy/e-vote collection on the site.

Vorteile: Fairly easy to use, though not crazy about the fact that "people" and "units" got mixed together, but you get used to it.
Decent options for creating emails or documents on the site and choosing where these should go. Improving with being able to add photos etc.

Nachteile: No alerts for bulletin boards or classified ads, though I have been asking for this "feature" for 3 years!
Would be nice to have a way to tie a public web page to the internal one, so don't need to support separate wordpress site

Kommentare: Really happy with the responsiveness of the support team and their willingness to integrate suggestions into the software.

Vorteile: Great way to alert owners and residents quickly
Helps to keep owners and resident information in a central location
Helps the condo board and manager track service requests
Tasks allow the condo board and manager to organize their efforts

Nachteile: It would be nice to have integration with other services like our security door system
The tasks section is limited in that they have to be assigned to a single person, it would be nice to be able to add others

Kommentare: I've pretty much summed it all up in the Pros section of this.

Vorteile: I really like the fact that we as managers can do multiple notices throughout the day and be able to specify the users whether it be by group or by unit or by both... love the fact that residents can book the amenities and when booking they can view the agreement in full..love the fact that when a residents inquires about a parcel that was delivered and has an issue with it management can view all the details this including dates, pick up and signature...the program itself alleviates a lot of communication that would otherwise bog the office down it and allows us to work on all the rest of the issues...

Nachteile: Not really thought or have come across issues with the software that were not fixed or explained in full by a rep when bringing the concern to them.

Vorteile: I really like that all the information I need is available. From Board meeting minutes to quotations for services or products the corporation has purchased it's all there. I like that I can book an elevator or a BBQ without having to go down to the concierge and hope he or she is not tied up with anyone.

I also like the notification system, keeps me in the loop on everything going on in the building. Helps to arrange a schedule if needed.

Nachteile: Originally it took some time to find everything but after a few times navigating it became very easy to use.
I can't say I have any other negative things to say.