DESKFORCE PREDICTIVE DIALER
von Deskforce5 / 5 41 Bewertungen
Wer nutzt diese Software?
Call-Center, die ihr Engagement erhöhen und ihre CPA verringern möchten.
Durchschnittliche Bewertung41 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2008
DESKFORCE PREDICTIVE DIALER Funktionen
- Kampagnen-spezifische Anrufer-ID
- Umleitung der Anrufe
- Automatisches Telefonwählgerät
- Berichterstattung / Analyse
- IVR / Spracherkennung
- Prädiktive Wähler
- VoIP (IP-Telefonie)
Die hilfreichsten Reviews für DESKFORCE PREDICTIVE DIALER
Bewertet am 10.11.2016
the best predictive dialer yet!!!!
As a buisness development manager for several big companies, along the way I've encountered several predictive dialers, but none of them came close to Innitels.
fast, smart, litlle to none bugs, and the customer service???? the best in the field. In conclusion....you can't go wrong with Innitel, we use their services for years, and we say thank you every day for that. The interface is easy, intuative, with lots of functions, they thought about evrything.
The support team is firstly, very professional, and secondly, very welcoming and nice. As for VFM...the best there is in the field, and believe me, I checked!!! The calls quality is good most of the time, better than the other providers, thats for sure. Thnak you again Innitel, for everything :-)
easy to use
almost without bugs
the best customer service there is
very good calls quality
very good value for money
Nachteile: haven't found any yet
Bewertet am 17.7.2016
Kommentare: My initial thoughts when moving to the Innitel predictive dialer, were mostly along the lines of, "if it does what they say it does, I'm going to start making much much much more money". Little did I know how right I was, after the initial setup pains, the dialer was up and running. Right away I saw the number of conversations my reps were having with customers go way up. Secondly my ability to manage the reps real time through the intuitive call center manager was second to none. I now saw who was on the phone, for how long, AND I have the ability to listen in real time. All this has given my sales team the tools to really succeed, maximizing the results of their efforts daily. After working with the INNITEL predictive dialer, I wonder why I didn't switch earlier, how much money my sales reps and my company must have missed out on because we didn't switch sooner. Take it from someone who has worked in phone sales for over ten years in A wide range of verticals, If you aren't working with a predictive dialer like Innitel, that means your already behind the curve.
Ease of use
Call center manager
Antwort des Softwareanbieters
von INNITEL TELECOM an 20.7.2016
Bewertet am 10.11.2016
Predictive Dialer Amazing Product by Innitel
Kommentare: My company has been clients of Innitel for more than 2 years, one of the reason for applying for their services was because of the Dialer. We use it every day with 4 brands and 5 offices works perfectly every day like a well oiled machine. The Dialer has solved for us many problems and has saved for us alot of money and of course manpower. Any callcenter that makes calls to clients daily must get the Innitel Predictive Dialer .
Vorteile: Saves Money, Saves Manpower, Saves Time, Works on Pc Phone
Bewertet am 20.7.2016
1 million leads processed through Innitel in 1 month!
Kommentare: We get leads from multiple sources that require qualification and processing. Contacting these leads in such numbers have always been a challenge. Through Innitels system we were calling 10 calls per second and getting nearly 5% answer rates with a 200% increase in productivity from our older system. Beyond that, Innitel and their support staff added our integration for us, trained our managers and remain available for brain storming and support. This is much more than a product, its a passionate company.
Vorteile: Integrations and flexibility
Nachteile: No complaints
Bewertet am 11.7.2016
Very good product
This company have a great product with great customer support
The software is friendly and good people are behind it
Software never breakdown
Vorteile: Always work and very friendly
Nachteile: Good software