Wer nutzt diese Software?
Vacation and Holiday Rentals
Durchschnittliche Bewertung15 Bewertungen
- Gesamt 4.7 / 5
- Benutzerfreundlichkeit 4.6 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2011
An online booking management system for owners and agents to manage every aspect of renting out holiday accommodations.
- Gast-Kommentare / Bewertungen
- Gebühren- / Kommissionsmanagement
- Einzelne Immobilie
- Integrierte Buchführung
- Mehrere Immobilien
- Verkaufspunkt POS
- Verlängerter Aufenthalt
- Anmerkungen zur Reservierung
- Reservierung von Akitivtäten
Die hilfreichsten Reviews für Bookalet
Bewertet am 21.10.2016
Bookalet service is 5 star +
Kommentare: We hunted around for a company that we could use as a booking system for 17 narrow-boats. Using different start dates, a variety of payment options and flexible enough to cope with change of start day and multiple payments but the system had to be uncomplicated as one of the users was not very good with IT so it had to be easy to use. Ross came up to our base and spent time showing us the Bookalet system after meeting with 5 companies, we chose Bookalet now after 2 years of using their service. We can say their service has always been impeccable, they reply to emails swiftly or answer the phone when I have phoned and taken on board any suggestions that I have made when they next do an upgrade. They keep in touch regularly with emails and updates. We have been so impressed with their service when looking for a company to build a new company website we knew we could trust Ross and his team.
Vorteile: It is so easy to use, no only does it send an email to the office when there is a booking enquiry but also a text to my phone. So customers can have an immediate reply and confirmation of their holiday wherever I am in the world. Been a cloud system means if there is ever a problem with the computer I can login on another one and have contact customers even at home. The price of the system is very reasonable and the saving on postage alone goes a long way to cover the cost.
Nachteile: We've not found one yet after 2 years of service
Bewertet am 4.2.2019
First and only online booking system
I think the system offers magic - so far I have took bookings early sunday morning and late saturday night, and when out with my family that I would have otherwise missed. The feedback from the guests is 100% positive and we are still able to take phone bookings for those unwilling to embrace online.
Great customer service!
Vorteile: This booking system is amazing... we have been running self catering accommodation for a number of years dealing with specialist guests and I have been wanting to introduce an online system for a number of years. The partner who managed the admin retired at Xmas and I was able to introduce Bookalet - it was easy to intergrate into the web site - a simple line of code - I was able to list multiple properties and with my chosen payment system, I have been thrilled to take online bookings, and the automate system saves a huge amount of paperwork, and worry about over booking. If I have had a query, I have send off an email and the customer service has been great with an instant reply almost.
Nachteile: The only con - is that I be able to specialise a little more information in the automatic process initially but I have come to realise that each guests needs are specific different and that a box would not necessarily work anyway! What I like least... is the fact my retired partner would not imbrace the concept!
Bewertet am 5.9.2018
Couldn't manage my business without Bookalet.
Couldn't manage my business without Bookalet. Started using the system in 2014 as was growing the number of holiday homes and needed a professional management tool that worked for guests, clients and myself - this has been the answer.
When I've had queries and contacted Bookalet, the response has been helpful, quick, efficient and very professional.
Vorteile: Easy to integrate with my website, easy to use, can access anywhere.
Nachteile: None I can think of, Bookalet has been very responsive.
Bewertet am 17.9.2016
Great if you work the Bookalet way!
Kommentare: As someone who rents my holiday cottage through an agency as well as having a specific website for direct bookings, I found Bookalet unable to smoothly combine the two. The software wasn't easy to get to grips with and I felt that it had been bought out before enough beta testing had happened. When using the software it felt like "it was Bookalet's way or nothing". In the end I gave up (six months in and with a year's subscription paid) and turned to a free embedded Google Spreadsheet and sending emails via Outlook...
Simple webpage integration.
Good support from Bookalet.
Too rigid in the way it works.
Inflexible if you try to combine it with other booking methods/agencies you may be using.
Unless you paid for the FULL version of the software, emails were in plain text and didn't include logos etc. Everyone wants to present a professional face with their business and I felt this restriction was petty and manipulative.
Antwort des Softwareanbieters
von Bookalet an 18.10.2016
Thanks for your comments and general feedback. I was a little surprised you felt the system difficult to get to grips with as the overwhelming feedback we get is that it's very simple and intuitive to use.
The bookalet service is based on our combined experiences of running a holiday lettings portal, our own holiday rentals and the bookalet system for the last 5 years.
We take all feedback seriously as we see this as the best way of moving the product forward. We also provide a 30 day free trial so potential customers can fully evaluate the product prior to subscribing.
We do appreciate the recognition that our customer service is good but would have preferred you to have made some of these points to us in more detail at the time.
We can only strive to improve our offering so thanks again for the feedback.
Bewertet am 16.1.2017
Great platform for landlords
Kommentare: I absolutely love this product. It is easy to use and navigate and gives you as much or as little automation as you need or want. I am a very much part time landlord of a holiday rental property and I would be lost without this product. Their customer service is professional, efficient and prompt and no question is too silly for her. The only improvement they could make would be to develop an app. I would highly recommend Bookalet.
Easy to navigate
Lots of automated features
Everything clearly listed
Nachteile: Lack of app