Wer nutzt diese Software?

Suppliers who use EDI for transactions with retail trading partners, sell through online marketplaces or offer products in their own eCommerce store. eZCom also offers an RESTful API.

Durchschnittliche Bewertung

35 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • eZCom Software
  • http://ezcomsoftware.com/
  • Gegründet 2000

Über Lingo EDI and System Integrations

Lingo, our SaaS application for EDI and eCommerce transactions, creates efficiency in the supply chain. Backed by outstanding customer support, we offer tailored solutions, and can integrate Lingo with ERPs like NetSuite, accounting software like QuickBooks, WMS, 3PLs, online channels, and FedEx and UPS. Intuitive and robust, our platform will improve compliance and dramatically reduce costly chargebacks, while delivering the seamless transactions your trading partners demand.

Lingo EDI and System Integrations Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Berichterstattung / Analyse
  • Datenbank-Unterstützung
  • Dokumentenarchivierung
  • Elektronischer Datenaustausch (EDI) Testing
  • Integration von Dritten
  • Management by Exception
  • Unterstützung für EDI-Mapping
  • Workflow-Planer

Die hilfreichsten Reviews für Lingo EDI and System Integrations

Very User Friendly

Bewertet am 9.1.2018
Maricela G.
Wholesale Sales Support Specialist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our company is able to established relationship with big retailers that require EDI processing as well as link web stores to automate process.

Vorteile: Lingo is very user friendly and their customer service team is amazing! Raw data is converted to readable data that everyone in the team can understand, how awesome is that! We can do everything tied to order processing through Lingo from the receipt of orders, acknowledgements, GS128, small parcel shipment processing, ASNs and invoices. Best of all, I can mass generate most of the process and all documents needing to be transmitted back to the customer has a safe validate check to make sure all data required is keyed in.
Lingo was my go to when we decided to publish our own online site and needed to integrate the site's platform to automate order processing. There was no doubt in my mind, if someone could get the job done, it would be Lingo and its team of amazing and helpful specialist! They could have easily turned around and say that's not what they specialize in but instead, were very committed to help us. eZcom team conducted the research needed to implement the integration and were able to get us up and running within a week which was incredible!
I've personally been working with their team for the past two years (I believe our account was set up 4 years ago) and can say I've always received a helpful and friendly specialties to assist with my request. Getting someone to assist is super easy, we can call and get someone live, send an email or submit a request directly through our Lingo account with quick responses (usually within 24 hrs).

Nachteile: We are only able to print 400 GS128's at a time, it would be great if we could print the entire batch all at once.

Lingo EDI Team

Bewertet am 9.8.2019
Sevgi D.
President
Textilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer orders , and tracking my accounts information.

Vorteile: User friendly and very functional for my customers accounts

Nachteile: We will need a digital catalog built in at Lingo.

A Letter of Thank You

Bewertet am 9.8.2018
Patrick G.
President of Sales
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The experience that I have with Lingo is customer service at its finest. In particular, I have been working a lot with the customer service representative. He has gone above and beyond to help walk me through the process, answer questions and when he doesn't know the answer he gets me immediate answers from his supervisor or someone more familiar with the question. I have been in retail for 43 years and many of companies would give all they have to have the type of customer service that Lingo gives. I had to stop and give big "thank you's" to Lingo and CSR for understanding what true customer service is about.

Vorteile: Ease of using and navigation throughout the system

Nachteile: The system is a lot to take in but the customer service of Lingo goes above and beyond so the system doesn't seem intimidating

Efficient, easy and support staff are enjoyable too!

Bewertet am 9.1.2018
Jennifer E.
Sales 'amp; Program Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Streamlined processes, saved revenue by avoiding customer charges. Saved payroll due to efficiency from the automation. Real person support with one phone call who uses easy to understand solutions.

Vorteile: Lingo (especially compared to other options) streamlines order entry to the point of being effortless! We are able to customize integrations not only for ease of fulfillment but also to avoid charge backs from customers. Removes the human error factor so nothing is forgotten to acknowledge on time, correctly label or transmit, even invoices are automated

It is a very useful tool we couldn't do without, especially since it integrates into Quickbooks.

Bewertet am 12.1.2018
Kathy S.
Office Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: The things I like include integrating into Quickbooks, batch updates and the fantastic customer and tech support teams.

Nachteile: Too many steps to complete each task - in a sense you have to enter and exit each order multiple times from it being new to it being shipped and then invoiced. And you have to go "find" it each time you want to work on it.
Changes are not automatically saved and you may periodically get kicked out of what you were working on and lose all the changes you just made.

Lies weitere Bewertungen