SiteLock

SiteLock is the best!

Kommentare: I run four websites and all are protected with SiteLock. Anytime I have a question, they have 24/7/365 support and I am able to reach someone immediately. I am notified of any potential concerns (if any). They make me feel like family.

Vorteile:

The software is easy to use and install. I can monitor my website through my SiteLock dashboard to view traffic and bots in real-time. Thank you SiteLock!

Nachteile:

I cannot think on any cons to this company.

Great tool but pricing too expensive

Kommentare: Site Lock is easy to setup and the 24/7 support is great. If you are in a mind and your site is already hacked go to them now without pause. The service is solid and has worked and protected us from many attacks. The only issue was the DNS records changed and we missed the notification which caused some downtime. Support is the shining star at SIteLock.

Vorteile:

The dynamic patching of old CMS systems is a life safer for sites that are out of date and can't update.

Nachteile:

The price has gotten really expensive in recent years, this not a issue for a single site owner but for people with many sites to manage. I have seen prices go up a lot in recent years. The add more features but it is hard to justify the cost.

An unethical company - They do not even follow their term of agreements

Kommentare: I agreed to a 12 month subscription 5 months ago with SiteLock due to my hosting service not being able to connect them properly to my Managed WordPress website. Ok, no problems. So I want to transfer the subscription from one site to another as the old site was killed for a new site after 5 months of use. Ok, no problem another 7 months to go. NOPE I have to sign for another 12 months of service. I asked why, they said it is in their term, of service that a new site is a new service. I reviewed the term of service with them on the phone and it is not stated that a transfer of domains starts a whole new service, not even covered. So I am forced to agree to another 12 months illegally breaking their term of service with me. That to me is a major breach of ethics for a security company. I can not trust that if a digital breach occurred I that I can trust their terms of the agreement for their liability. On top of that, I see I have to request 30 days prior to the contract ending that I wish to terminate the contract before renewal. I said, OK start the new 12 months and I am officially declaring that we will not renew. I was told I could not do that as it has to be 30 days prior. (Me venting - Not 365 or 29 days, 30 days exactly prior). I pointed out to the manager that she does not even know her terms of agreement twice and that I was not pleased at all. I would probably stay with them if they honored their agreements. This company has a decent product but they are unethical

Vorteile:

They have a decent product but cannot be trusted.

Nachteile:

They do not agree to follow their own terms of agreement. That for a security company is a major breach of trust.

Does what it is supposed to

Vorteile:

Completely independent, works without any need for extra work. Very efficient and effective at working as advertised. Great customer service.

Nachteile:

Only issue is more expensive than some other options

They have the most incredible customer service of any company

Vorteile:

Sitelock was instrumental in helping us protect our commercial website. His customer service was quick and friendly.

Nachteile:

Sitelock is much more superior than other companies. Your customer service made me feel like I was the only customer. I highly recommend this company