SiteLock

Kommentare: Great website security

Vorteile: This service protects your websites with a firewall to help protect you from Hackers, Bots, and Scripts. They also scan your web server for harmful viruses and scripts. They also have great support. The service also can make your websites load faster.

Nachteile: It can get a little pricey but it does do what it is meant to do and lets you know if it finds anything suspicious.

Kommentare: I run four websites and all are protected with SiteLock. Anytime I have a question, they have 24/7/365 support and I am able to reach someone immediately. I am notified of any potential concerns (if any). They make me feel like family.

Vorteile: The software is easy to use and install. I can monitor my website through my SiteLock dashboard to view traffic and bots in real-time. Thank you SiteLock!

Nachteile: I cannot think on any cons to this company.

Vorteile: Completely independent, works without any need for extra work. Very efficient and effective at working as advertised. Great customer service.

Nachteile: Only issue is more expensive than some other options

Vorteile: Sitelock was a good idea at the start as my website was hacked with malware installed on my hosting account, they were able to scan it and ensure that "all" the malware was removed.

Nachteile: Before signing up with Sitelock, the rep I spoke to was amazing and went out of his way to help me. After I signed the 12-month contract, the service and the representatives I spoke with went, for a lack of better words, downhill. I found out that I *still* had malware on my hosting account. I ended up moving hosts and with my previous hosting company, Sitelock said they would need access to my FTP account, but once I had a new host, I generated new access credentials and they said they weren't working and couldn't login to my new FTP. I did this THREE TIMES. I asked if there was someone who could call me because I knew for a fact I was doing this correctly and the credentials were correct, nobody called me. When I called to terminate my Sitelock service they tried to talk me out of it for 10-20 minutes even though I had stated that I didn't want to work with them any longer and I just wanted out of the contract. It was VERY frustrating. I should have read other reviews online about the service before signing up with them, but the malware issue was something I was impatient about getting resolved.

Vorteile: Sitelock provides some useful, albeit rudimentary, information about my web site health. Made me aware of a couple of issues.

Nachteile: Sitelock may perform a useful service, but be wary of giving them your credit card information.
When you sign on for the paid service, Sitelock:
1) hides (makes it difficult to find) the fact that they default auto-renew (you can't sign up without agreeing to have them automatically bill your credit card every year);
2) hides (makes it difficult to find) how to stop auto-renew:
a) you can't just stop auto-renew from your billing panel, the way you can with reputable businesses;
b) you have to hunt their web site for a link (in extremely small font) to the page which contains instructions for cancelling;
c) when you get to that page, turns out it's the 5000+ word "Terms of Service" document which you have to scour to find the - get this - PHONE NUMBER - you then have to call and get put on hold (or if you like, they will call you back 3 days later.) Once you finally get through, you have to jump through a lot of security hoops.
All that just to cancel the service.
Their product may or may not be OK, but be forwarned that with Sitelock, it's not easy to get out once you're in.