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PDCflow
Was ist PDCflow?
PDCflows Payment Hub bietet eine einzige Plattform für Teams der Debitorenbuchhaltung, um schnell eine Rechnung zu senden, eine Kredit-, Debit- oder ACH-Zahlung zu erfassen und eine Signatur in einem einfachen und sicheren Workflow zu erhalten. Die Software bietet Text-, E-Mail-, Chat- und IVR-Zahlungsportale, ein anpassbares Online-Zahlungsportal und robuste Berichterstattung, ideal für Inkassobüros, medizinische Abrechnungsunternehmen, Krankenhäuser und Gesundheitsorganisationen. Richte schnell nutzerdefinierte Workflows ein, um deine Geschäftsanforderungen zu erfüllen.
Wer verwendet PDCflow?
Debitorenbuchhaltungsunternehmen und -abteilungen, die eSignature, Dokumentendarstellung, Zahlungsannahme und Compliance in einer nutzerfreundlichen Anwendung optimieren möchten.
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PDCflow
Bewertungen über PDCflow

Efficient and easy platform for accepting online payments
Vorteile:
PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch of other cool features. If online payment is not possible for customers, businesses can accept payments over the telephone too. It increases customer satisfaction and business revenue. Payment recurrence is also useful feature which saves time and money. PDCflow is cloud based payment and digital signature application which makes it possible to make payment and collect signature from a mobile device. Overall I recommend PDCflow if you want to be successful in ecommerce world.
Nachteile:
My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.
Team leader
Kommentare: Overall, Very good and ease of usage. Very good response time with customer service
Vorteile:
The email reminders regarding recurring payments. Also, the ease of navigation and report usage
Nachteile:
Lack of card vendors. Amex and discover. Also, the fees associated with card processing should be homogenous.
Antwort von PDCflow
vor 4 Monaten
Hello Xavier, Thank you for the review. We are happy that you have found our platform easy to navigate and the reporting has been helpful for you. We do support American Express and Discover card types. Please reach out to our team at support@pdcflow.com for additional information.
cost
Kommentare: ok
Vorteile:
The ease to which the staff can be trained
Nachteile:
The cost of monthly billing is confusing
In Betracht gezogene Alternativen:
PDC does two jobs and does them well
Kommentare: We needed something that combined invoicing/credit card payment with a contract/agreement all in one place (rather than using Quickbooks or something else for invoicing and a separate contract). By combining those two into one document, our customers pay faster and I have fewer things to track.
Vorteile:
Heather and Lucy worked with us directly to create the right flow and document for our business. They were also super responsive when we had questions.
Nachteile:
Once I got the hang of it, nothing to dislike.
Antwort von PDCflow
vor 5 Monaten
Thank you for the review! We appreciate customer feedback and are happy to hear sending contracts and payments in one simple request is helping your business.
In Betracht gezogene Alternativen:
A solid Process
Kommentare: Nothing but a positive experience. From the initial sales meeting through set up, and finally with implementation.
Vorteile:
Ease of use makes training simple. The Company is responsive to issues and questions.
Nachteile:
The reporting needs additional means to search through and ability to add fields or columns to reports.
Antwort von PDCflow
vor 5 Monaten
Thanks so much for your feedback about adding fields to reports! I’m happy to let you know that our product does have some features that might help you customize your financial reports. You can create Reporting Layouts to choose which data fields you want to include. Check out this help article for more details: How to Customize Financial Report Data (https://support.pdcflow.com/how-to-customize-financial-report-data). We’d love to understand your product needs better. If you're open to it, let’s schedule a short call with our product team to discuss them.
PDC Cannon Review
Kommentare: It has been a very helpful tool and PDC is making improvements that are designed to make receiving payments more efficiently
Vorteile:
Ease of access and ability to do varied searches.
Nachteile:
Locating reasons for rejected payments. Especially notices on failed ACH payments - or lack thereof.
Antwort von PDCflow
vor 4 Monaten
Hello Jefferson, Thank you for the review. We are happy to hear our payment solution is working so well for you and your team.
Easy and reliable
Kommentare: We switched from another company we had been using and PCDflow has been much better.
Vorteile:
Easy to use this product. Have been using for over a year and no problems
Nachteile:
Small delay in reporting return items. That is the only thing that is not perfect.
Antwort von PDCflow
vor 5 Monaten
Thank you for the review! We are so glad we could give you payment software that is reliable and easy to use.
PDC FLOW A++ in our book
Kommentare: My experience with the PDC Flow Team is always top notch
Vorteile:
The ease of use for both our internal employees and the ease of use for our customer
Nachteile:
I would like more branding of our company versus the PDC Flow colors and branding
Antwort von PDCflow
vor 11 Monaten
Thank you for the review, DeMetrius! We're happy to hear you're enjoying PDCflow's easy-to-use features. In regards to branding and colors, there are several ways to implement white labeling throughout our app. Our Customer Success team will be happy to show you what options we offer!
PDC Flow with recurring accounts
Kommentare: Overall, my experience with PDC has been excellent and easy to flow with our recurring accounts.
Vorteile:
PDC has always been a simple pay system to use and easy to operate among the collectors in our office.
Nachteile:
When an account is set up in recurring and a payment is missed or declined, it does not automatically add that amount back on to the account.
Antwort von PDCflow
vor 5 Monaten
Hello Veronica, Thank you for taking the time to give us a product review. We always appreciate customer feedback.
PDC Flow Review
Kommentare: since working with PDC flow they have been very helpful.
Vorteile:
Great Customer Service. System is very easy to work with .
Nachteile:
i have no complaints regarding PDC flow. All is good.
Antwort von PDCflow
vor 5 Monaten
Thank you for the review. We're happy to hear the software is working so well for you and your team.
Title of Review
Kommentare: Very good. They help us adapt the software to our business.
Vorteile:
Great customer service and customization available.
Nachteile:
not very user friendly. customers have a hard time figuring what to do when they receive a flow
Antwort von PDCflow
vor 5 Monaten
Hi Matt, Thank you for your review and feedback. We are happy to hear the customization features are working for your business. Our team is currently working on updating the user experience. We would love to get more feedback from you on how we can make it easier for your customers to complete their Flows. If you are open to it, please schedule a time with our product team to discuss via support@pdcflow.com.
In Betracht gezogene Alternativen:
Highly recommend
Kommentare: Very happy with the product overall, supports my business very well.
Vorteile:
HIPAA compliance and great correspondence with customer service
Nachteile:
There is a slight learning curve involved
Antwort von PDCflow
vor 5 Monaten
Thank you for the review. We're happy to hear our HIPAA-compliant esignature software is working so well for you.
Great Customer Support
Kommentare: Pretty pleased with PDCFlow. I had never had any experience with merchant services, but the support made it easier than I expected.
Vorteile:
Customer support is fantastic. It seems like an easy way to receive payments
Nachteile:
I do not presently see any cons, other than the added expense, although very average compared to other merchant fees.
Antwort von PDCflow
vor 4 Monaten
Hello Cindy, Thank you for the review. We are happy to hear your experience has been positive.
Great for online payments to minimize chargebacks
Vorteile:
Ability to get immediate signature for online and over the phone payments. New addition of ID verification is great!
Nachteile:
The time spent filling out signature form. Integration ability.
Antwort von PDCflow
vor 5 Monaten
Hi Khrysty, Thank you for the product review. We always appreciate customer feedback. We would love to get more feedback from you on your integration needs. If you are open to it, please schedule a time with our product team to discuss via support@pdcflow.com.
Excellent support from PDC Flow Staff
Kommentare: It was very good. Have used docusign in the past and would highly recommend PDC Flow to others.
Vorteile:
Excellent support from staff when I was trying to understand PDC Flow
Nachteile:
it bit confusing to initially learn how to use, such as terminology of what a flow is
Antwort von PDCflow
vor 4 Monaten
Hello Mary, Thank you for the review and feedback. We would love to hear from you on how we could improve onboarding processes. If you are open to it, please schedule a time with our team to discuss via support@pdcflow.com.
Amazing Customer Service!
Vorteile:
The great customer service! They listen to your feedback and make adjustments to better serve you!
Nachteile:
Definitely need a little training to use.
Antwort von PDCflow
vor 5 Monaten
Thank you for the review! We always appreciate customer feedback to help us make improvements.
Global Review
Vorteile:
All-in-one package. Convenient and easy to use.
Nachteile:
I don't have any complaints. Everything is very simple and easy to use.
Antwort von PDCflow
letztes Jahr
Thank you for the review Stephanie! We are glad you find our software user friendly and easy to use!
PDC Flow Review
Vorteile:
PDC Flow integrates with our other systems
Nachteile:
No real cons for our business the system works the way it was presented
Great System
Vorteile:
I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!
Nachteile:
I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.
Antwort von PDCflow
vor 5 Jahren
Katie, We strive to make our products user-friendly and convenient. Thanks for letting us know how we're doing.

Great Service is a Bonus to the Great Product
Kommentare: We have used PDCFlow for over 10 years. They have anticipated our needs and have made advancements that have eased our collection processes. The credit card processing fees are reasonable, and with the added benefit of AMAZING customer service, we have found a perfect solution for our card processing.
Vorteile:
The integration with our Collection Software, DAKCS and the ease of use of the online portal for the individual credit card payments.
Nachteile:
Nothing at this time.
Antwort von PDCflow
vor 8 Jahren
Thank you Kelly! We appreciate your business.

PDCflow
Kommentare: This software is integrated with DAKCS Software for collections and works well generally. Users choose the PDC screen with the DAKCS system and enter the appropriate information to process payments by telephone. Having this integrated saves a lot of time.
Vorteile:
Ability to process credit card and ACH payments including recurring payments while remaining compliant with NACHA & EFTA
Nachteile:
Lost track of recurring payment authorizations causing payments to fail.
PDCflow is my go to vendor for payment processing
Vorteile:
The interface with our collection software makes the product great and a wonderful addition to our software. Their new web portal is easy to use!
Nachteile:
My only complaint might be a personal problem. If i send an e-mail for help, they call. I would love a response to my question by e-mail so I can use it as a reference in the future.
PDC FLOW IS A KEY TOOL
Kommentare: Great customer service and if we ever have questions they are a phone call away.
Vorteile:
This company has definitely Help the processing of our accounts receivables they very positive way. I would recommend this company if you were looking for a processor.
Nachteile:
The price of the service is a bit pricey but you get what you pay for in business.
Antwort von PDCflow
vor 4 Jahren
Thank you for your review! Our customer success team works hard to help with any questions our customers may have. We appreciate you taking the time to share your experience.

Excellent customer service and prompt response. The support staff is the best.
Kommentare: Quick and easy.
Vorteile:
First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service
Nachteile:
I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.
Antwort von PDCflow
vor 7 Jahren
Thanks Mike! We appreciate your review!
love PDC4U
Kommentare: Customer service are hands down some of the most awesome customer service reps ive worked with. they never make me feel dumb or slow because I (and we as in CCC) stay behind the times talking in terms of the tech world. I appreciate a business of your size working with a company of our size. I know a lot of companies wouldn't fool with us. I love your product and I'm the primary user of it. as long as things keep going as smoothly we will be staying with your company. FYI any telemarketers have to get through me to get to the representative and since I'm so very happy with your service....that almost never happens in regards to credit card software. thanks again for all you
Vorteile:
easy to use, even those who aren't high tech users can master this with very little trouble
Nachteile:
honestly my only problem is not being able to tab from my customer id to the username field. I swear that's my only problem now since you all fixed the number disappearing on the retry field on declined transactions.