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seit 15 Jahren bei der Softwareauswahl

Was ist CAKE POS?

CAKE entwickelte ein POS, um die Anforderungen von Bistros und Restaurants zu erfüllen. Die Software ist einfach, intuitiv und kostengünstig.

Auch zu Stoßzeiten in Schnellrestaurants kannst du mit den OrderPads den Traffic steuern, und dank eines kundenorientierten Displays, können Gäste auf einem individualisierten Bildschirm bezahlen, Trinkgeld geben und unterschreiben. Verbessere deinen Full-Service-POS mit umfangreichen Gastprofilen und automatischen Tabellenstatusaktualisierungen. CAKE POS macht es Restaurants leicht, jeden Tag mehr zu erledigen.

Wer verwendet CAKE POS?

Entwickelt für Bistros und Restaurants, die Lösungen wünschen, die genauso gut arbeiten wie sie.

CAKE POS Software - 1
CAKE POS Software - 2
CAKE POS Software - 3
CAKE POS Software - 4

Du bist nicht sicher, ob CAKE POS das Richtige ist? Mit einer beliebten Alternative vergleichen

CAKE POS

CAKE POS

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über CAKE POS

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,7
Kundenservice
4,6
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
15%
3
4%
2
3%
1
3%
Allison
Allison
CEO in USA
Verifizierter Nutzer auf LinkedIn
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review of CAKE

5,0 vor 4 Jahren

Kommentare: I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

Vorteile:

I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

Nachteile:

I don't like the new update. I feel the original version is easier to use.

Kristin
Owner/Executive Chef in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Value, Function, and Top Notch Customer Service

5,0 vor 4 Jahren

Kommentare: We were so thankful at how easy it was to activate online ordering. Our customers feel confident providing their credit card information through a secure system, and we love that we can remove items from the online system from our POS when we run out of a certain special. We appreciate the way the user dashboard online is simple to navigate and provides a clean pie-chart or graph style analysis of our sales, popular items, labor vs. income, etc. Those graphic visuals are invaluable when we are quickly checking in during a busy shift to see where our numbers are. We have a wide range of literacy comfort levels at our restaurant and we feel like our employees are all able to navigate the system easily and effectively. We think that is important from an accessibility standpoint.

Vorteile:

We switched to CAKE from another POS system in 2016, after being in operation for 1.5 years. We have been impressed with the way CAKE constantly tries to provide new features. As a farm-to-table quick-service restaurant, our menu changes weekly and we find it simple and straightforward to make updates each week. Due to COVID-19, we recently activated the online ordering and we believe it has saved our business. We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us. Our customer service has been top notch--from our sysco rep to our CAKE customer support manager, we have received a quick response to any question we've had. We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply. We did not have this level of customer support with our previous POS system and we really value being able to get a live person on the phone quickly and easily when we have an issue. We love the intuitive, easy-to-read sales analysis reports and use them each week with our management team to evaluate our menu items and determine our next round of specials. We really like that we can make menu edits both on the POS and with the online platform---hoping for a mobile app next for very quick and simple edits!

Nachteile:

We first purchased in Spring 2016. The software felt a little sluggish and honestly, we were not sure if it would easily keep up with our pace. But we have been very impressed with CAKE's constant evaluation and roll-out of new features and integrations--they haven't missed a beat! We don't use all the features yet, but because of the recent success with our online activation, we are now considering two more apps. I would prefer a tiered/capped monthly pricing system depending on how many apps/additional software platforms we integrate (like accounting, customer management, 3rd party delivery apps, etc)--rather than installing each a-la carte, but hopefully that will be an option in the future. The additional monthly fee per app has made us hesitant to try new ones. We would also like to have more control over the look and feel of the online ordering page--functionally it meets our needs, but would love to integrate it into our own website and select the background color, text color, etc, to make it feel like a seamless integration rather than making our customers feel like they are "leaving" our site to go to another. There are some features/edits that are only available from the POS system (not menu items, but system preferences/settings categories) In the future, I hope they make those features editable from the online access platform as well, because sometimes I want the flexibility of making certain adjustments from home on my computer during off-hours.

Antwort von Mad Mobile

vor 4 Jahren

Thank you Kristin for the detailed review about your experience with CAKE Point of Sale and being a customer since 2016! We're excited to hear that you've had such a great experience so far and we'll definitely forward your suggestions to our product team.

Muzaffarhusain
Software Developer in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Empowering Your Business with Cake POS Excellence

5,0 vor 2 Monaten Neu

Kommentare: Cake POS software has greatly improved our business' efficiency with its user-friendly interface and advanced features for order management.

Vorteile:

Cake POS software streamlines order management, enhances inventory tracking, and provides an intuitive interface, fostering efficient operations and improving customer service in the food and beverage industry.

Nachteile:

Phone support seems to be lazy and unsolved.

Antwort von Mad Mobile

vor 2 Monaten

Thank you for the kind review! You've made our day. We'll pass your feedback along to the Support team. Thanks!

Travis
Owner in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Horrendous customer support

2,0 vor 2 Monaten Neu

Kommentare: Terrible, have had to call several times for them to complete simple task and still not done after a week.

Vorteile:

Employees have stated that the system is user friendly. However if you do have any issues customer support is a nightmare !

Nachteile:

Customer service is the absolute worst ! I’ve been trying to change ownership for over a week and still haven’t succeeded.

Antwort von Mad Mobile

letzten Monat

Hi Travis, So sorry you had trouble connecting with our support team. Sounds like the frustrating game of phone tag is over, but please reach out if you need anything else. Thanks! CAKE POS Team

JEFF
owner in USA
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall a Good Product with Excellent Customer Support

4,0 vor 3 Monaten

Vorteile:

The customer support staff has always been great. I have been a CAKE user for 6 or 7 years now. I spent 3 Hours on the phone yesterday with [sensitive content hidden] , who informed me at the end of the call that he was supposed to get off work at 4pm. I called at 3:55pm and he gave me his best efforts, a great attitude, and he genuinely wanted to help me troubleshoot the issues we were experiencing. The only reason I am writing this review is to give [sensitive content hidden] a shout out!

Nachteile:

There are a few fundamental aspects that most restaurants do, such as happy hour, and CAKE is not designed well for special pricing without creating duplicate items with the discounted prices, and a "happy hour" menu separate from the standard POS menu. It works, but it would be better if an item could have multiple prices based on certain times of day.

Antwort von Mad Mobile

letzten Monat

Hi Jeff, This is great feedback. Thank you for taking the time to let us know. And love hearing about the extra effort from our support team. Thanks! CAKE POS Team