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WebEngage
Was ist WebEngage?
WebEngage ist eine Marketing Automation Software, die B2C-Unternehmen hilft, mehr Einnahmen von ihren bestehenden Kunden und anonymen Benutzern zu erzielen. WebEngage unterstützt Unternehmen dabei, ihre Kunden zu segmentieren und kontextbezogen und personalisiert über verschiedene Kanäle wie Push, In-App, SMS, Web-Push, E-Mail, On-Site-Benachrichtigungen, Vor-Ort-Umfragen und Feedback vor Ort zu interagieren. Über WebEngage können Unternehmen mithilfe des Journey Designer in wenigen Sekunden komplexe Lebenszykluskampagnen erstellen.
Wer verwendet WebEngage?
Über 40.000 globale Unternehmen aus verschiedenen Industriezweigen – eCommerce, Gastgewerbe, Reisen, BFSI, Medien, Unterhaltung, Immobilien, Edutech https://webengage.com/customers-and-testimonials
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Bewertungen über WebEngage
Kind of must have tools for marketing automations
Kommentare: Overall it's brilliant, I will recommend WebEngage if you want to automate customer journeys and send hyper-personalised cross-channel communications to customers. We use to target our customers in all three channels depending on user behaviour.
Vorteile:
UX is just fantastic; it makes it easy for anyone to get started. It's more inclined towards marketing and automation. The user journeys combined with cross-platform marketing are killer. We had literally improved some of our key product metrics like onboarding, churn etc just by sending personalised notifications/banners/offers using it's journeys.
Nachteile:
Product analytics can be improved a bit so that I don't have to pay a hefty price for multiple tools across this segment.
webengage for all you marketing automation and customer data platform needs
Kommentare: It has been great integration webengage with our website of customer journey analytics and i learnt a lot in this process , We moved to webengage from gamooga ab its very smooth transition easy to use for marketing team and fulfils marketing requirement
Vorteile:
1.their customer data platform 2.its ease of integration with other tools like bigquery looker studio 2. Customisable dashboards
Nachteile:
Service - there support team is very difficult to handle they do not understand requirement
Review - Amit Desai - MyGlamm
Vorteile:
Panel is very user friendly and highly customized.
Nachteile:
Segment level reporting and funnels are not possible, majority of Analytics are based on Event and not on users
Engage your user with all channels with WebEngage
Kommentare: My experience with WebEngane is excellent. After analyzing WebEngage, we decided to go ahead with this tool. We don't require any additional tool any channel. WebEngage provide us all at one place. Now our customer journey is more powerful and our reach has increased dramatically.
Vorteile:
With WebEngage we get all channels like Email, Push notification, SMS, WhatsApp and many more at one place. We can use all this cannels to engage our audience. WebEngage comes with excellent Analytics feature. We data to check deep insights and can analyze for creating marketing Strategy.
Nachteile:
Found difficulty to create dynamic email templates. Very few pre-built email templates available in Library.
It is simple, affordable and effective to use WebEngage
Vorteile:
It is easy to use WebEngage's platform. The best part of WebEngage is creating personalised Push notification with different layouts and customisation ability. With WebEngage we are also able to send Push (App and Web both), SMS, Email, WhatsApp to users under one platform.
Nachteile:
It takes more than usual time to create Live Segments. Face integration challenges. There is lack of Customer support post-integration.
