--- description: Detaillierte Informationen über Hapana zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hapana Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Mitgliederverwaltung Software](/directory/20045/membership-management/software) > [Hapana](/software/143341/hapana) # Hapana Canonical: https://www.capterra.com.de/software/143341/hapana Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/143341/hapana?page=2) > SaaS-Technologie für den Fitnessbereich, die den Geschäftsbetrieb in den Bereichen Terminplanung, Zahlungen, POS, mobile Anwendungen und Corporate Dashboards ermöglicht. > > Bewertung: **4.4/5** von 97 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Hapana? Fitnessstudios und Ketten, die detaillierte Planung, Zahlungsmoderation, Mitglieder- und Personalverwaltung, Fitness-Tracking, umfassende Analysen und Berichterstattung benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 97 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Hapana - **Region**: Sydney, Australien - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 285,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Hindi, Indonesisch, Japanisch, Spanisch - **Verfügbare Länder**: Australien, Indonesien, Kanada, Malaysia, Mexiko, Neuseeland, Philippinen, Singapur, Sonderverwaltungsregion Hongkong, Thailand, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Verfolgung - Anpassbare Vorlagen - Anwendungsmanagement - Anwesenheitsmanagement - Aufgabenbibliothek - Berichterstattung und Statistik - Besuchermanagement - E-Mail Marketing - Elektronische Zahlungen - Erinnerungen - Fitnessbeurteilungen - For Gyms - For Yoga/Pilates Studios - Gebühren-Management - Kalenderverwaltung - Klassen-Management - Klassenterminplanung - Kommunikationsmanagement - Kundenmanagement - Kundenportal - Marketing-Automatisierung - Mitarbeiter-Management - Mitarbeitermanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliedschaft-Management - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Mobile App - Mobiler Zugriff - Online-Anmeldung - Online-Buchung - Online-Zahlungen - Registrierungs-Management - Team-Management - Terminplanung - Third-Party Integrations - Veranstaltungsmanagement - Verfolgen der Teilnahme - Verkaufspunkt POS - Vertrags-/Lizenz-Management - Website-Management - Wiederkehrende- / Abonnement-Abrechnung - Zahlungsabwicklung ## Integrationen (6 insgesamt) - ActiveCampaign - GetResponse - Google Calendar - QuickBooks Online Advanced - Xero - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) ## Ähnliche Kategorien - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [Club Management Software](https://www.capterra.com.de/directory/30215/club-management/software) - [Yoga Studio Software](https://www.capterra.com.de/directory/30755/yoga-studio/software) - [Pilates Studio Software](https://www.capterra.com.de/directory/30966/pilates-studio/software) - [Fitnessstudio Software](https://www.capterra.com.de/directory/30910/fitness/software) ## Alternativen 1. [LegitFit](https://www.capterra.com.de/software/190526/legitfit) — 4.9/5 (243 reviews) 2. [Wodify](https://www.capterra.com.de/software/159663/wodify) — 4.5/5 (160 reviews) 3. [ClubRight](https://www.capterra.com.de/software/160550/club-right) — 4.8/5 (194 reviews) 4. [Mindbody](https://www.capterra.com.de/software/40229/mindbody) — 4.0/5 (2995 reviews) 5. [TeamUp](https://www.capterra.com.de/software/150357/teamup) — 4.8/5 (346 reviews) ## Nutzerbewertungen ### "Hapana Client Success & Implementation Team - Outstanding support that directly contributed to a major commercial win." — 5.0/5 > **Kimon** | *13. Januar 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Outstanding support that directly contributed to a major commercial win. Highly responsive, knowledgeable, and proactive team that felt like true partners throughout. > > **Nachteile**: No material downsides experienced; support exceeded expectations across the engagement. Everything is great\! > > The Hapana team provided exceptional support throughout our engagement. Their responsiveness, clear communication, and deep understanding of our needs made a complex process feel seamless. A real credit to Hapana. Please pass on my thanks and congratulations to everyone involved — this is best-in-class client experience. Most importantly, their partnership played a critical role in helping us secure a great commercial outcome. The team went beyond what was expected, acted with urgency when it mattered, and consistently demonstrated a genuine commitment to our success. ----- ### "Hapana = Customer Support Legends" — 5.0/5 > **Allie** | *2. Juli 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The onboarding and migration process was great\! Easy and quick with their teams. On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements > > **Nachteile**: Their all in one pricing can be difficult if you have other established vendors - but if you take advantage of their entire suite, the performance of their entire system is great > > its been great. I work with their customer support team on a regular basis and the care and attentiveness they have is like none other in the space. If anything, they have built a team of leaders who respect and trust their customers needs. ----- ### "Not for large gyms - studio use may work, but we cannot operate" — 1.0/5 > **Anna** | *17. September 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Web-based platform. Scheduling for classes. If we did not have a back office processing payments on the back end, we would be out of business. > > **Nachteile**: Stripe Express, Costs, poor migration, long support responses with no resolution, basic reports like seeing people checkin that have no membership are non-existent, working between five different platforms to do one job - Grow, Hapana, Stripe, Apple Developer, General Check-in system. > > Conversion extended memberships by a year, giving members a year of free membership. I caught and emailed during conversion about this and it was never fixed. I have a paper trail on everything. Incorrect forms of payments were entered, people were given duplicate memberships. Thousands of dollars lost:( and angry members. ----- ### "Game Changer" — 5.0/5 > **Amanda** | *25. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about Hapana is the ease of use and accessibility—everything from scheduling to membership management is intuitive and streamlined, which saves us time every day. On top of that, the personal support has been outstanding. Our account manager, \[sensitive content hidden\], is always available, incredibly helpful, and truly feels like part of our team. Having that level of support makes a huge difference. > > **Nachteile**: There was a bit of a manual work at the very beginning as we migrated from a software we were with for over 10 years, but the training and support made the transition smooth and manageable. > > Hapana has been an absolute game-changer for our business. The ease of use is outstanding. Our team was up and running quickly thanks to intuitive features and excellent onboarding and training resources. A huge shoutout to our account manager, \[sensitive content hidden\], who has been incredibly helpful and always reachable whenever we have a question or need support. Her responsiveness and knowledge have made our experience with Hapana even better. ----- ### "Hapana feedback" — 5.0/5 > **Rhys** | *15. August 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The teams willingness to help during the migration phase. Always going above \& beyond. The ease of the system to use was also great, quite user friendly. > > **Nachteile**: There were a few limitations on the base package compared to the premium package we were on with Mindbody, but the team has been working hard on the latest updates to make it a premium product. Super excited for these new packages > > Hapana has been a good migration. There were some limitations, such as being able to run a milestone report for all attendees so we can celebrate member achievements and some limitations with our recovery lounge bookings, but the team has been great at taking on feedback and upgrading the system, Very excited for this upgrade with GoHighLevel\! ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/143341/hapana?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/143341/hapana) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten