--- description: Detaillierte Informationen über Hapana zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hapana Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Mitgliederverwaltung Software](/directory/20045/membership-management/software) > [Hapana](/software/143341/hapana) # Hapana Canonical: https://www.capterra.com.de/software/143341/hapana Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/143341/hapana?page=2) > SaaS-Technologie für den Fitnessbereich, die den Geschäftsbetrieb in den Bereichen Terminplanung, Zahlungen, POS, mobile Anwendungen und Corporate Dashboards ermöglicht. > > Bewertung: **4.5/5** von 95 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Hapana? Fitnessstudios und Ketten, die detaillierte Planung, Zahlungsmoderation, Mitglieder- und Personalverwaltung, Fitness-Tracking, umfassende Analysen und Berichterstattung benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 95 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Hapana - **Region**: Sydney, Australien - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 285,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Australien, Indonesien, Kanada, Malaysia, Mexiko, Neuseeland, Philippinen, Singapur, Sonderverwaltungsregion Hongkong, Thailand, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Verfolgung - Anpassbare Vorlagen - Anwendungsmanagement - Anwesenheitsmanagement - Aufgabenbibliothek - Berichterstattung und Statistik - Besuchermanagement - E-Mail Marketing - Elektronische Zahlungen - Erinnerungen - Fitnessbeurteilungen - For Gyms - For Yoga/Pilates Studios - Gebühren-Management - Kalenderverwaltung - Klassen-Management - Klassenterminplanung - Kommunikationsmanagement - Kundenmanagement - Kundenportal - Marketing-Automatisierung - Mitarbeiter-Management - Mitarbeitermanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliedschaft-Management - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Mobile App - Mobiler Zugriff - Online-Anmeldung - Online-Buchung - Online-Zahlungen - Registrierungs-Management - Team-Management - Terminplanung - Third-Party Integrations - Veranstaltungsmanagement - Verfolgen der Teilnahme - Verkaufspunkt POS - Vertrags-/Lizenz-Management - Website-Management - Wiederkehrende- / Abonnement-Abrechnung - Zahlungsabwicklung ## Integrationen (7 insgesamt) - ActiveCampaign - GetResponse - Google Calendar - Mailchimp - QuickBooks Online Advanced - Xero - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) ## Ähnliche Kategorien - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [Club Management Software](https://www.capterra.com.de/directory/30215/club-management/software) - [Yoga Studio Software](https://www.capterra.com.de/directory/30755/yoga-studio/software) - [Pilates Studio Software](https://www.capterra.com.de/directory/30966/pilates-studio/software) - [Fitnessstudio Software](https://www.capterra.com.de/directory/30910/fitness/software) ## Alternativen 1. [LegitFit](https://www.capterra.com.de/software/190526/legitfit) — 4.9/5 (225 reviews) 2. [Wodify](https://www.capterra.com.de/software/159663/wodify) — 4.5/5 (154 reviews) 3. [ClubRight](https://www.capterra.com.de/software/160550/club-right) — 4.8/5 (182 reviews) 4. [Mindbody](https://www.capterra.com.de/software/40229/mindbody) — 4.0/5 (2981 reviews) 5. [TeamUp](https://www.capterra.com.de/software/150357/teamup) — 4.8/5 (341 reviews) ## Nutzerbewertungen ### "Hapana Client Success & Implementation Team - Outstanding support that directly contributed to a major commercial win." — 5.0/5 > **Kimon** | *13. Januar 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Outstanding support that directly contributed to a major commercial win. Highly responsive, knowledgeable, and proactive team that felt like true partners throughout. > > **Nachteile**: No material downsides experienced; support exceeded expectations across the engagement. Everything is great\! > > The Hapana team provided exceptional support throughout our engagement. Their responsiveness, clear communication, and deep understanding of our needs made a complex process feel seamless. A real credit to Hapana. Please pass on my thanks and congratulations to everyone involved — this is best-in-class client experience. Most importantly, their partnership played a critical role in helping us secure a great commercial outcome. The team went beyond what was expected, acted with urgency when it mattered, and consistently demonstrated a genuine commitment to our success. ----- ### "Hapana = Customer Support Legends" — 5.0/5 > **Allie** | *2. Juli 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The onboarding and migration process was great\! Easy and quick with their teams. On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements > > **Nachteile**: Their all in one pricing can be difficult if you have other established vendors - but if you take advantage of their entire suite, the performance of their entire system is great > > its been great. I work with their customer support team on a regular basis and the care and attentiveness they have is like none other in the space. If anything, they have built a team of leaders who respect and trust their customers needs. ----- ### "Hapana - review - Hot Temple Geelong Manager" — 5.0/5 > **Abbey** | *6. Februar 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Very user frienly - especially the booking interface. The support team it also fantastic and always respond in a timely manner. Hannah, who is my main support is absolutely fantastic and answers any question I have\! > > **Nachteile**: At times the workflows and GROW can be overhelming - it is frustrating not being able to edit our own emails in the flow. > > Overall I have had a great experience with Hapana - any issues are resolved in a timely manner and directed to the right person etc. ----- ### "Buyer Beware - Has some good points." — 2.0/5 > **Matthew** | *18. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: They have a support team which is responsive but they need to be given the amount if issues we have with the system. > > **Nachteile**: There are a range of issues with this software. It is functional in some aspects but the price they charge is not reflective of what should be expected for stable functionality. It's important as a business owner to understand the limitations and potential issues you can face with any CRM and they will lock you in for 2 years so it is an important commitment. I have logged the various issues I have faced via this live Google sheet if anyone is interested to see what issues could arise \[sensitive content hidden\] > > Poor. Customer facing app is good but the back end is buggy and frustrating. Not suitable for our business needs however, they could be perfect for others. Just depends on what you need and whether you feel the price is justified against cheaper alternatives like ClubFit and GloFox etc. Shop around and do your homework. ----- ### "Game Changer" — 5.0/5 > **Amanda** | *25. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about Hapana is the ease of use and accessibility—everything from scheduling to membership management is intuitive and streamlined, which saves us time every day. On top of that, the personal support has been outstanding. Our account manager, \[sensitive content hidden\], is always available, incredibly helpful, and truly feels like part of our team. Having that level of support makes a huge difference. > > **Nachteile**: There was a bit of a manual work at the very beginning as we migrated from a software we were with for over 10 years, but the training and support made the transition smooth and manageable. > > Hapana has been an absolute game-changer for our business. The ease of use is outstanding. Our team was up and running quickly thanks to intuitive features and excellent onboarding and training resources. A huge shoutout to our account manager, \[sensitive content hidden\], who has been incredibly helpful and always reachable whenever we have a question or need support. Her responsiveness and knowledge have made our experience with Hapana even better. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/143341/hapana?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/143341/hapana) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten