TradeGecko
von TradeGecko
Wer verwendet TradeGecko?
E-Commerce-Unternehmen, Großhändler, kleine und mittlere Unternehmen.
Was ist TradeGecko?
TradeGecko ist das perfekte Inventar-&-Order-Management-System, um dein Weingut zu skalieren. Erhalte Zugang zu Auftragsabwicklung, Optimierungs-Tools, Einkauf und Vertrieb in einem zentralen Inventarsystem. Es ist nahtlos in Buchhaltung, E-Commerce und Versandsoftware integriert.
TradeGecko – Details
TradeGecko
http://www.tradegecko.com
Gegründet 2012
TradeGecko – Preisübersicht
TradeGecko ist verfügbar ab 39,00 $/Monat. TradeGecko bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für TradeGecko findest du unten.
Startpreis
39,00 $/Monat
Kostenlose Version
Nein
Gratis Testen
Ja
Einsatz
Cloud, SaaS, Web
Mobile - iOS Native
Training
Persönlich
Live Online
Webinare
Dokumentation
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
TradeGecko Funktionen
Beliebte Produkte
TradeGecko – Nutzerbewertungen
Zeigt 5 von 276 Nutzerbewertungen
Phill D.
-
Gesamtbewertung5/5
-
Benutzerfreundlichkeit5/5
-
Eigenschaften & FunktionalitätenNicht bewertet
-
Kundenbetreuung4/5
-
Preis-Leistungs-Verhältnis5/5
-
Wahrscheinlichkeit der WeiterempfehlungNicht bewertet
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 19.7.2015
"Love it"
Kommentare: I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.
Vorteile: I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.
Nachteile: If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.
Antwort des Softwareanbieters
von TradeGecko an 20.7.2015
Hi Phill,
Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!
Regards,
Alicia
TradeGecko
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 19.7.2015
Verifizierter Rezensent
-
Gesamtbewertung4/5
-
Benutzerfreundlichkeit4/5
-
Eigenschaften & Funktionalitäten4/5
-
Kundenbetreuung4/5
-
Preis-Leistungs-Verhältnis4/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 18.8.2019
"Tradegecko is great software and always getting better"
Kommentare: Overall it solves most of the business issues and overall we're happy with the product and with Tradegecko
Vorteile: Ease of use, integrations, API, user interface, company responsiveness to build features if I made a solid case for lacking functionality, customization of documents, Tradegecko connect workflow builder, aesthetic, simplicity, etc.
Nachteile: Some of the (new) reporting functions, lack of features like credit limits, no dropdowns in custom fields, Tradegecko connect is stagnant and no new workflow options being added we need more triggers and flow options) , inability to add custom attributes by category, lack of flexibility in creating packsizes (it's only possible to enter a single unit and create a packsize my multiplying it but it's impossible to add a case and break it up to units (wholesalers typically buy and sell by the case and occasionally break up cases), the way packsizes appear in reports ('case' vs the SKU #), the lack of synchronization between POs and items (it requires a item to be MANUALLY linked linked to a PO) and if PO is not linked to a backordered item, any backordered sales order will not be AUTOMATICALLY linked to a PO (a list of possible POs appear even for FULLFILLED items!), limited filtering on options in the inventory area it would be nice to have options like 'does not have this tag' etc), see history for product bundles (formerly composite variants) and not only the history for the actual bundled variant SKU, one has to click on fulfill orders to see still unfulfilled items on a sales order and can't see it on the sales order, it's impossible to see the associated orders that are committed, ordered but not fulfilled and shipped on a variant or product page (it doesn't show up on the history tab and it's not linkable from the committed information in the stock info area)
Antwort des Softwareanbieters
von TradeGecko an 13.2.2020
Thanks for taking the time to review us, we would be happy to reach out if we knew who to contact! We have made considerable updates to our reporting functionality, and we work to incorporate customer feedback. Team TradeGecko
- Quelle des Nutzers
- Bewertet am 18.8.2019
Verifizierter Rezensent
-
Gesamtbewertung4/5
-
Benutzerfreundlichkeit4/5
-
Eigenschaften & Funktionalitäten2/5
-
Kundenbetreuung4/5
-
Preis-Leistungs-Verhältnis4/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 13.2.2020
"Accept it for what it is"
Kommentare: If it works for your business, get it. If it doesn't, don't. They never make any updates and will not head any advise you give. They don't have a community forum for a reason. They have their own agenda. So if it works for you great, but if not, don't expect them to ever improve it to fit any of your needs, and you're better off searching for a different solution then getting stuck.
Vorteile:
Beautiful UI, better then any other WMS
Quick and responsive
What it does, it does famously
Nachteile:
No feature updates/improvements
Rarely fix errors pointed out unless they're super easy
Antwort des Softwareanbieters
von TradeGecko an 9.3.2020
Thanks for taking the time to write us a review, we take our customers feedback seriously.
We are continuously making improvements to our product, and we prioritize those which based on customer feedback & requests will have the biggest impact across multiple customer businesses.
As this is an anonymous review we have no way to know specifically what features/ improvements you have requested, but we would urge you to reach out to your account manager to discuss. Providing a great customer experience is very important to us, and we remain available if you have any further questions or concerns.
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 13.2.2020
Spencer S.
-
Gesamtbewertung5/5
-
Benutzerfreundlichkeit5/5
-
Eigenschaften & Funktionalitäten4/5
-
Kundenbetreuung5/5
-
Preis-Leistungs-Verhältnis5/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 2.12.2019
"Great Product for Our Needs"
Kommentare: Our experience has been really good.
Vorteile: I really enjoy the ease of use with Trade Gecko. It has been a super simple platform to use.
Nachteile: Sometimes the dashboard changes and it becomes difficult to figure out how to access the same information.
Antwort des Softwareanbieters
von TradeGecko an 13.2.2020
Thanks for the review Spencer, we are happy to hear that you find out platform super simple to use, and we are ramping up our customer communication for all product feature updates. Team TradeGecko
- Quelle des Nutzers
- Bewertet am 2.12.2019
Rafael C.
-
Gesamtbewertung1/5
-
Benutzerfreundlichkeit3/5
-
Eigenschaften & Funktionalitäten3/5
-
Kundenbetreuung1/5
-
Preis-Leistungs-Verhältnis1/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 5.7.2016
"A bad software package"
Kommentare: I appreciate TradeGecko’s effort to have a competitive software package, but their offering is still far away from that. Their programming skills seem questionable since the company I work for had to hire and pay for our own programmer that would fix their problems… So we can have a reliable service Seems that their marketing strategy is to make it very compatible (see the list of add-ons above); hence, marketableas “compatible”. I appreciate that too; however, Tradegecko seems to be implementing what they know… I question what that is, including but not limited to accounting procedures, programming, warehouse operations or work experience. These are some of the problems I have had so far because I have to use this software: Returns can only be attached to an invoice, so if the customer does not provide the original invoice number, we can’t do anything in TradeGecko – adjust in QB and then we have to adjust the quantities in TradeGecko. NOTE that our customers are retailers so if their clients return an item they are also clueless. Still ongoing problem. We run a sales history report to show invoices paid within a time period, the report returns invoices created on said time period that are paid. New problem, but the report used to work. We want a sales report showing all sales reps in one report, we can only run reports showing one sales rep at a time or all sales without sales rep information. Ongoing problem. Connectivity is very slow, we are in the U.S. running Windows 10 desktops and don’t know where their servers are. Still ongoing problem We have to refresh the screen every time we enter information, otherwise the new data may not update on it’s own. It can take anywhere from 10-30 seconds before I stop seeing the “logging into your account hello[user]”. Still ongoing problem Inventory turnover is very important, but they don’t offer a default report showing stock valuation per date. It’s either today’s information or we have to add a code string at the end of another report to see the value at a specific date. Ongoing problem I'm not disputing the positive reviews, just would like to know if any of the readers have the same problems I have AND how you solved them, if ever.
Vorteile:
Keeps track of complex items and variants
Integrates with QB
Manages a lot of useful information
Nachteile:
Constructively, spend more time making of it a decent product, then spend the time making it more compatible
Slow system response
Lack important reports
Requires that the client hires and pays on their own pocket a programmer to solve some problems
Little consideration to real work scenarios (like merchandise returns)
Very INFLEXIBLE
They have good data, but don't know how to manage data
Antwort des Softwareanbieters
von TradeGecko an 11.7.2016
Hi Rafael,
Thanks for the feedback and I know some of the team are working on this with you but let me just give some more detail here,
1. Returns - we do currently only support returns against an invoice as we want to make sure we associate any movement of goods against a sales order, we're evaluating if there's another method we should support with this.
2. Sales history report - we've made some big changes and improvements to the intelligence section of TradeGecko and we're making some more improvements to give more flexibility around invoice dates / payment due dates etc.,
3. Sales rep report - yep, we don't offer a great solution for this right now, it's on the todo list.
4. Connectivity - our servers are based in the USA (hosted on AWS), so not sure about any latency or speed issues, would love to dive more into this.
5. We're currently working on inventory turnover and more general supply chain metrics and will make sure to update you asap
Thanks again and my apologies that I can't solve all of your issues, but happy to give complete transparency on progress to delivering more of the functions that you're looking to run your growing business. I know Priscilla has been in touch and do get back to her or me if there's anything I can do to help,
Best,
Cameron
CEO, TradeGecko
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 5.7.2016
