Wer nutzt diese Software?

Organisations who care about the safety and security of their staff on-site, or those coming on-site such as visitors or contractors. Protection of people, assets and company IP.

Durchschnittliche Bewertung

62 Bewertungen
  • Gesamt 4.7 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.9 / 5
  • Funktionen 4.7 / 5
  • Preis-Leistungs-Verhältnis 4.8 / 5

Produktdetails

  • Startpreis 49,00 $/Monat
  • Preisinformationen Per location or site; unlimited users & kiosks
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • WhosOnLocation
  • http://www.whosonlocation.com/
  • Gegründet 2012

Über WhosOnLocation

WhosOnLocation provides people presence management software for Enterprise-sized organizations to monitor and manage the safe and secure movement of people through buildings and work sites. Our powerful, cloud-based solution unites visitor, contractor, employee, and emergency management, enabling organizations to secure their facilities and ensure the safety of every person on-site. Serving organizations in 35 countries and protecting billions of dollars in assets and IP.

WhosOnLocation Funktionen

  • Abzeichen-Management
  • Alarmfunktion / Benachrichtigungen
  • Ausweis-Scan
  • Besucher-Nachverfolgung
  • Dokumentenmanagement
  • Merkliste
  • Registrierungs-Management
  • Self-Check-in
  • Vorabregistrierung

Alternative Produkte

Die hilfreichsten Reviews für WhosOnLocation

Very solid easy to use product, that you can have running out of the box with 30 minutes work.

Bewertet am 22.11.2017
Andrew W.
DC Operations Manager
Informationstechnologie & -dienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Reporting, ease of pre-entry for visitors, Service Provider Management and many more day to day tasks are made easy with WOL.

Vorteile: It is so scalable - you can choose to use the bare minimum of modules or the whole lot, if your organisation requires it. It is also very configurable for instance the alerting of visitor arrival can be by email, SMS or both.
The Service Provider Manager and Qualifications Manager make it easy to manage contractors and staff qualifications alike.
Having set it up for what was a medium sized single site, and extending it across 7 offices and 350+ staff I can honestly say it isn't difficult and we proved that by deploying it to a national organisation across 13 sites with 1200 staff.

Nachteile: Navigating around the various functions can take some time especially if you don't use a particular module frequently. Other than that (minor) no real dislikes with the software.

Antwort des Softwareanbieters

von WhosOnLocation an 22.11.2017

Thank you very much for such a great review. Our team works extremely hard to offer the best product, customer experience, and value for money, so I am pleased that this reflected in your personal experience. I also noted the comment regarding the navigating around the infrequently used functions and will ask my team how we might improve this for all users. I will pass your review onto our team members. Thank you again. Darren Whitaker-Barnett, CEO | Founder

I have found WOL very easy to use which is important when you are using multiple systems.

Bewertet am 30.7.2017
April W.
Office Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: We have a very busy reception, it enables me to continue on with my work whilst the visitor is signing in, I love that a text is sent, again enabling me to get on with my job rather than trying to ring the person they are visiting. I like the fact that once they have signed in I can look on my screen and know their name, company and who they are visiting.
I also like that WOL is always evolving, they are always looking at adding new features, in particular I like the panic button.

Nachteile: I have had feedback from people signing in that they find the signing in process lengthy, in particular the mobile number and the photo.

Antwort des Softwareanbieters

von WhosOnLocation an 9.8.2017

Hi April

Thank you for the review, we love to hear that by using WhosOnLocation you have found efficiencies. The panic button is a great feature, which hopefully you don't ever have to use.

To streamline the process you could make the following changes 1) change the frequency of photo capture from every visit to every 3 or 6 months for returning visitors and contractors; 2) if not all the questions are needed you can reduce the number via the questionnaire manager in the app.

If you need assistance with making these changes or anything else please let us know.

Thanks, Bridie, Marketing

Professional and easy way to handle visitors at a controlled facility.

Bewertet am 1.3.2017
Kevin O.
I.T. / Facilities Manager
Luft- & Raumfahrt, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use WhosOnSite for managing our visitors and it has made our life so much easier. Our facility is access controlled and this software has allowed us to have our visitors read and acknowledge our visitor policy, while also taking their photo and printing a visitor badge. The point of contact notifications are great and we have ours set to email and SMS text message notifications upon visitor arrival. It's been a great tool for seeing who is currently onsite and being able to report visitor history. We set our system up with a Windows 10 basic pc and are using a 19inch touch screen display which makes it very easy for visitors to enter their info when signing in and out. The web management interface is fairly easy to navigate and there is plenty of help if you need it. We're just scratching the surface of what you can do with this software.

Vorteile: Very easy to use. It's web based and doesn't take much of a computer to run it. Easy to integrate a web cam and badge printer. I use it every day and the management interface is easy to navigate and setup.

Nachteile: Would be nice to have a button on the main menu of the management interface to show who's onsite without having to go to the location. But I only have 1 location.

Antwort des Softwareanbieters

von WhosOnLocation an 2.3.2017

Thanks for the review Kevin. Great to hear the value WhosOnLocation is adding to your controlled facility.
I would also like to point out to you that you can favourite any page in the application, simply select the star on the page you require, and this will then bookmark under under the star in the header of the application. We hope this helps.
Enjoy!

WhosOnLocation Customer Support

Bewertet am 1.3.2017
Leo R.
Senior Sales Engineer & IT
Finanzdienstleistungen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've worked as a software Engineer in Silicon Valley California since 1976. During my career I've purchased many software licenses and deployed numerous enterprise applications for global companies. My experience with customer support from WhosOnLocation is my new gold standard. Their response time are immediate. Their staff really cares, has deep product knowledge and excellent communication skills. Doesn't matter what time of the day or night they return my emails and or call me. They check-in on a regular bases to insure everything is running smoothly. They email and call to discuss new features. Best of all, although my account is small the customer service they provide is better than I've received when working for very large enterprises. I tip my hat to them.

Vorteile: It's very easy to configure. During the on-boarding process WhosOnLocation team configured the software for me. All I had to do was download the iPad application, login and setup printing. The entire process takes less and 1 hour.

Antwort des Softwareanbieters

von WhosOnLocation an 2.3.2017

Thanks Leo - we appreciate your feedback. Delivering amazing Customer Service is at the forefront of what we do. Our goal is to make your experience simple and easy.
We are a 24/7 operation and passionate about delivering amazing service to a range of customers, weather that be small business or large scale enterprise companies. We are passionate about delivering an amazing experience and glad that we've delivered great service to you.

Getting "WhosOnLocation" up and running was a painless and straight forward exercise.

Bewertet am 8.5.2017
David T.
Systems Admin
Pharmazeutika, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Tidied up our visitor/service provider process nicely allowing us to comply with current health and safety requirements. Covered off our internal security needs as well.

Vorteile: Help from the service desk when I did have a question was spot on. Fast and on the mark every time, I couldn't praise them enough.
Features, if you can think of it, "WhosOnLocation" will have it (well that's what it feels like !)
The user friendly interface. Barring the odd occasion, nothing seemed too hard to figure out how it worked (despite the myriad of features)

Nachteile: Sometimes it seemed there were too many features and you could get a bit lost however there was comprehensive help files and an excellent helpdesk to fall back on so no big deal.

Antwort des Softwareanbieters

von WhosOnLocation an 8.5.2017

Good afternoon David,

Thank you for the awesome review. As a true 'enterprise-class' cloud people presence management system we are always striving to balance the 'deep' and 'wide' feature set with 'simplicity' of the user experience - and as you have discovered we are mainly there; but we can improve.

The product has been developed with significant customer feedback and input. Hence the flexibility of the app to meet a very wide range of customer environments; be they hospitals, manufacturing plants, high security operations, schools, corporate offices, utilities, or small business. But of course, it does have it's challenges, and keeping it simple is always ours whilst balancing the often complex needs of some of our multi-national users.

Once again we really appreciate the review. Don't hesitate to let us know if we ever fail to meet your expectations - our greatest learning's come from critical review.

Darren
CEO Founder
WhosOnLocation

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