ConnectWise Automate
von ConnectWise
Wer verwendet ConnectWise Automate?
Anbieter von IT- und Managed Services (MSPs)
Was ist ConnectWise Automate?
ConnectWise Automate, früher LabTech, ist die einzige RMM-Plattform, die deiner Arbeitsweise entsprechend konzipiert wurde, da sie von einem Managed Service Provider (MSP) speziell für MSPs entwickelt wurde. Automate wurde mit modernster Agententechnologie entwickelt und bietet eine beispiellose zentrale Sicht auf die IT-Systeme deiner Kunden. Die leistungsstarken integrierten Monitorfunktionen informieren dich, wenn IT-Probleme gefunden werden. So kannst du Probleme proaktiv beheben, bevor diese zu Ausfallzeiten für deine Kunden führen. Starte noch heute deine kostenlose Testversion!
ConnectWise Automate – Details
ConnectWise
http://www.connectwise.com/software/automate
Gegründet 2004
ConnectWise Automate – Kostenübersicht
ConnectWise Automate bietet keine Gratisversion, aber eine kostenlose Testversion.
Kostenlose Version
Nein
Gratis Testen
Ja
Einsatz
Cloud, SaaS, Web
Installiert - Windows
Training
Persönlich
Live Online
Webinare
Dokumentation
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
ConnectWise Automate Funktionen
Alternative Products
Beliebte Produkte
ConnectWise Automate – Nutzerbewertungen
Zeigt 5 von 93 Nutzerbewertungen
James B.
-
Gesamtbewertung5/5
-
Benutzerfreundlichkeit4/5
-
Eigenschaften & Funktionalitäten5/5
-
Kundenbetreuung5/5
-
Preis-Leistungs-Verhältnis5/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 5.5.2020
"By far the best RMM in the network of RMM"
Kommentare: Overall, we have been happy with connectwise automate. After coming from Teamviewer, Connectwise is a very robust system that can do way more than we even have the knowledge or time to make happen. Very happy with the software itself.
Vorteile: The best part about Connectwise Automate is the amount of power that it has. We are able to deploy auto run scrips on our very critical infrastructure. The systems are always monitored for down time and automate sends out an alert any time there is an issue. The control console is easy to use and even non-technical users are able to remote into our customer's systems to see what they need. Scripting is robust to say the least.
Nachteile: Ticketing is a challenge in this platform. It is included, but isn't a very customer friendly interface to work in. Tech support is a challenge to contact and they don't consider much an emergency for support purposes. Being cloud managed, we find that it is slow for time to time and requires a bit more patients than we would prefer. The management console is not Mac OS supported, so using this in an Apple environment can be challenging. You are limited to the web version and it's functions are limited.
- Quelle des Nutzers
- Bewertet am 5.5.2020
Daren A.
-
Gesamtbewertung5/5
-
Benutzerfreundlichkeit3/5
-
Eigenschaften & Funktionalitäten4/5
-
Kundenbetreuung4/5
-
Preis-Leistungs-Verhältnis4/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 11.12.2019
"Connectwise Automate"
Kommentare: We are using Connectwise Automate for taking care of customers on a managed service contract.
Vorteile: There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Nachteile: Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
- Quelle des Nutzers
- Bewertet am 11.12.2019
Benjamin B.
-
Gesamtbewertung1/5
-
Benutzerfreundlichkeit1/5
-
Eigenschaften & Funktionalitäten1/5
-
Kundenbetreuung1/5
-
Preis-Leistungs-Verhältnis1/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 1.4.2020
"Should be call "Connectwise Autodraft""
Kommentare: The business is a con. They tell you they have a "guarantee" which they make impossible to obtain. will continue to bill you regardless fo whether the product works or not.
Vorteile: The software has its pros (connectwise screenconnect is the only good thing). The automation will automatically restart services or auto-approve and apply windows update on a schedule. When it isn't crashing or causing servers to crash that is.
Nachteile: It CONSTANTLY crashes. It will cause servers to crash. Only some automation features work. No support is ever avaaible to resolve issues. The ones that do respond don't know their own product.
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 1.4.2020
Sam H.
-
Gesamtbewertung5/5
-
Benutzerfreundlichkeit5/5
-
Eigenschaften & Funktionalitäten5/5
-
Kundenbetreuung3/5
-
Preis-Leistungs-VerhältnisNicht bewertet
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 25.3.2020
"Connectwise Automate"
Kommentare: Connectwise Automate is a critical part of my business that I use. I could not work without it and I really enjoy working with this tool!
Vorteile: I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.
Nachteile: The only issue we have with this software is the customer support and occasional instability of the software.
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 25.3.2020
Christopher J.
-
Gesamtbewertung4/5
-
Benutzerfreundlichkeit4/5
-
Eigenschaften & Funktionalitäten4/5
-
Kundenbetreuung4/5
-
Preis-Leistungs-Verhältnis4/5
-
Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 25.1.2019
"Manage multiple environments with ease"
Kommentare: Companies I have been working for have been leveraging this application for machine management for years.
Vorteile:
This software provides multiple connectivity options.
It can show a lot of information (see least favorite list below)
Great organization!
Easy integration with Connectwise Control and Manage
Lots of option for Scripting and API connectivity to outside applications
Nachteile:
The interface was changed to a much less intuitive environment about a year ago. I use it and have started to get used to it somewhat, but it still is not what I would call good.
There's problems if you don't run the Control Center as an Admin, but it doesn't want to run as admin by default
The uninstaller for the client can sometimes not uninstall.
- Quelle des Nutzers
- Bewertet am 25.1.2019
